Jannah Burj Al Sarab

Hotels
•
Jannah Hotels & Resorts
9.4 (8456 reviews)
Mina Street, Abu Dhabi, 130283 , Abu Dhabi , AE
971-2-2016222

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Spacious rooms
Varied amenities
Pleasant atmosphere
Cons:
Inconsistent cleaning
Noise issues in some rooms

Categories

Cleanliness
8.55
Some guests mentioned that the cleaning standards could be improved.
Service
10
Guests highlighted the excellent service provided by staff, especially Youssef.
Location
9.52
Multiple reviews praised the hotel's great location near the waterfront.
Room Quality
9.56
Rooms are spacious and well-equipped, as noted in several reviews.
Amenities
9.51
The availability of a gym and pool received positive feedback.
Value for Money
9.04
Overall, guests felt it offered good value despite some complaints.
Food and Beverage
9
Breakfast options were satisfactory, but some desired more variety.
Overall Experience
10
Most guests had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:28

Property Description

Recreational opportunities: Dive into relaxation at the outdoor pool or stay active at the 24-hour fitness center.

Dining options: Indulge in delectable dishes at Cocina and grab a quick bite at the coffee shops. Don't miss out on the 24-hour room service for ultimate convenience.

Featured amenities: Enjoy services like limo/town car service, express check-in, and complimentary wireless internet. Plus, benefit from free valet parking during your stay.

With a prime location in Abu Dhabi, experience luxury and convenience at Jannah Burj Al Sarab. Book now for an unforgettable getaway!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 8456 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9
Overall Experience: 10
A
Ana Liza • couple • ae
7
2026-07-11 • via Nuitee
M
Mohamed • solo_traveller • om
9
2026-07-11 • via Nuitee
M
Moza • couple • ae
10
2026-07-11 • via Nuitee
M
mohamed • solo_traveller • ae
10
Pros:

Very helpful staff.
Especially Yusuf and Saad

2026-07-11 • via Nuitee
S
Sameer • couple • ae
1
Cons:

Very bad room service , we wait 30 min to get the our bags to the room , no face towels , the fridge is now working , no good tv channels

2026-07-10 • via Nuitee
M
mohamed • solo_traveller • ae
9
2026-07-10 • via Nuitee
T
Thair • couple • om
10
كل طاقم العمل في الفندق
Pros:

سرعة الاستجابة في الاستقبال
بوفية الإفطار متنوع وممتاز

Cons:

لا يوجد

2026-07-10 • via Nuitee
A
alnaqbi • family_with_children • ae
8
جيدة جدا
Pros:

موظفو الاستقبال رائعون
مواطن
وآخر مصري
أعطونا غرفة واسعة
8011

Cons:

الإفطار بسيط
المسبح صغير

2026-07-10 • via Nuitee
E
Ebrahim • solo_traveller • il
10
Pros:

אני מודה לכל הצוות בבית המלון ובמיוחד איש הקבלה יוסף מאבו דאבי
תודה רבה על כל השירות הנפלא

Cons:

כלום

2026-07-09 • via Nuitee
A
Ali • solo_traveller • il
10
2026-07-09 • via Nuitee
M
Montaser • family_with_children • sd
10
Pros:

اشكر موظف الاستقبال يوسف العامري علي حسن الاستقبال إنسان يتفاهم مع الزباين واخلاقه عاليه

2026-07-09 • via Nuitee
R
Rohan • couple • gb
8
Amazing, heart of city centre and helpful staff
Pros:

Amazing location, very kind and friendly staff.

Cons:

Parking at the front can be a bit of an issue if you order a taxi. Did not like the charge on the card and then to pay at property.

2026-07-09 • via Nuitee
I
Ibrahim • solo_traveller • ae
10
Pros:

تحياتي للاستاذ يوسف العامري على معاملة الراقية وحسن تعامله ما شاء لله الاقامه آكتر من ممتازة من كل النواحي

2026-07-09 • via Nuitee
R
Raed • solo_traveller • jo
10
Pros:

نشكر موظفي الاستقبال وخاصة السيد يوسف العامري على حسن الاستقبال والمعاملة الطيبة والمرونة في الاجراء

2026-07-09 • via Nuitee
M
Marie • solo_traveller • ae
10
Pros:

The staff were very welcoming and I was assisted by Taha who was extremely helpful and was very kind enough to have upgrated my room to a suite. The room was very clean, smelled lovely and my overnight stay was everything I needed.

2026-07-09 • via Nuitee
J
jon • couple • ae
10
شكرا لكم على حسن الاستقبال والخدمات الجليلة التي قدمتمواه لنا ، فندق يستحق أن يزار مرات عدة لموقعها.
Pros:

الفندق في موقع استراتيجي ، قريب من الخدمات ، موظفين الاستقبال جميعهم دون استثناء بشوشين وخدومين ، والسعر مناسب مقابل الحجز والخدمة .

Cons:

لا شيئ

2026-07-09 • via Nuitee
R
Raed • solo_traveller • jo
10
Pros:

نشكر موظفي الاستقبال وخاصة السيد يوسف العامري على حسن الاستقبال والمعاملة الطيبة والمرونة في الاجراء

2026-07-09 • via Nuitee
L
Leonardo • couple • ae
9
2026-07-09 • via Nuitee
J
Jahanzaib • extended_group • gb
10
Perfect
Pros:

Very pleasant service and a massive help from muneer and Youseff at the reception.

2026-07-08 • via Nuitee
J
Jahanzaib • extended_group • gb
10
Pros:

Very pleasant stay and good service from Muneer and Youseff at the reception.

2026-07-08 • via Nuitee