Jannah Burj Al Sarab

Hotels
Jannah Hotels & Resorts
9.4 (8250 reviews)
Mina Street, Abu Dhabi, 130283 , Abu Dhabi , AE

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Spacious rooms
Varied amenities
Pleasant atmosphere
Cons:
Inconsistent cleaning
Noise issues in some rooms

Categories

Cleanliness
8.55
Some guests mentioned that the cleaning standards could be improved.
Service
10
Guests highlighted the excellent service provided by staff, especially Youssef.
Location
9.52
Multiple reviews praised the hotel's great location near the waterfront.
Room Quality
9.56
Rooms are spacious and well-equipped, as noted in several reviews.
Amenities
9.51
The availability of a gym and pool received positive feedback.
Value for Money
9.04
Overall, guests felt it offered good value despite some complaints.
Food and Beverage
9
Breakfast options were satisfactory, but some desired more variety.
Overall Experience
10
Most guests had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:28

Property Description

Recreational opportunities: Dive into relaxation at the outdoor pool or stay active at the 24-hour fitness center.

Dining options: Indulge in delectable dishes at Cocina and grab a quick bite at the coffee shops. Don't miss out on the 24-hour room service for ultimate convenience.

Featured amenities: Enjoy services like limo/town car service, express check-in, and complimentary wireless internet. Plus, benefit from free valet parking during your stay.

With a prime location in Abu Dhabi, experience luxury and convenience at Jannah Burj Al Sarab. Book now for an unforgettable getaway!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 8250 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9
Overall Experience: 10
A
Alblooshi solo_traveller ae
7
2026-05-09 via Nuitee
C
Carlos Soto R solo_traveller ae
9
Pros:

La atencion del personal fue genial ( Jossep)

2026-05-09 via Nuitee
E
Elshahaly solo_traveller ae
10
Pros:

اعجبني الطريقة الاحترافيه لموظف الاستقبال يوسف العامري الشخص المناسب في المكان المناسب

2026-05-09 via Nuitee
راشد سعيد سالم solo_traveller ae
8
Pros:

الموظفين محترمين جدآ

Cons:

موقع الفندق ليش جيد ولا يوجد مواقف كافيه

2026-05-08 via Nuitee
E
Elshahaly solo_traveller ae
10
Pros:

I realy appreciate rlthe support of mr yousef al amri
Thanks yousef the room so ckean

Cons:

All i like

2026-05-08 via Nuitee
E
Elshahaly solo_traveller ae
10
Pros:

اتقدم بالخص الشكر والتقظير لوظف فنظق جنه برج الصراب الاستاذ يوسف العامري على حسن التعامل والخدمه الي تليق في الفندق شكرا العامري

2026-05-08 via Nuitee
A
Abdulrahman couple ae
10
A relaxing and comfortable one-night getaway with excellent service.
Pros:

The staff were incredibly welcoming and attentive. The room was clean, spacious, and beautifully designed. I also loved the peaceful atmosphere and the convenient location in Abu Dhabi.

Cons:

Everything was great for a one-night stay. If I had to mention something minor, the Wi-Fi was a bit slow at times, but it didn’t affect my overall experience.

2026-05-07 via Nuitee
T
Tahir couple ae
9
2026-05-06 via Nuitee
H
Hamad solo_traveller ae
2
Pros:

I like the room

Cons:

The service were too slow
I’ve never in my life wait for 2 hours to deliver my bag and clothes i call them around 6 times…
Was very bad experience
.

2026-05-06 via Nuitee
M
Mohamed couple eg
10
2026-05-06 via Nuitee
A
ahmed solo_traveller ae
8
Pros:

Average

Cons:

Need to increase variety of the food

2026-05-06 via Nuitee
M
MOHAMED solo_traveller ae
4
Pros:

جيد نوعا ما

Cons:

الطاقم

2026-05-05 via Nuitee
A
Agnieszka solo_traveller pl
1
2026-05-05 via Nuitee
T
THANI solo_traveller ae
9
Pros:

اشكر الاخ يوسف العامري والاخت الهام على حسن الاستقبال وتقديم المعلومات الخاصة بالنزيل
وشكرا مره اخرى لجميع العاملين بالفندق

2026-05-05 via Nuitee
A
Andrei solo_traveller br
9
Pros:

Good hotel in a region with many local restaurants

2026-05-04 via Nuitee
J
Jaouadi solo_traveller ae
10
Agréable séjour
Pros:

Confort calme et le personnel

Cons:

La fermeture de la piscine et tro tard

2026-05-04 via Nuitee
D
David couple es
10
Pros:

Excelente atención. Hotel muy limpio, con habitaciones grandes y todo perfecto

Cons:

La plancha no funcionaba del todo bien, pero tampoco era muy necesaria

2026-05-04 via Nuitee
J
Jonathan solo_traveller ae
8
2026-05-03 via Nuitee
Χριστίνα solo_traveller gr
10
No words!!
Pros:

Εξαιρετικά όλα μπράβο σας

Cons:

Nada

2026-05-03 via Nuitee
C
Commen family_with_children ae
10
Pros:

Very good hotel with good service the room so clean and the reception staff helpful thank to mr.yousef Alameri

Cons:

All amazing

2026-05-03 via Nuitee