Jannah Burj Al Sarab

Hotels
•
Jannah Hotels & Resorts
9.4 (8250 reviews)
Mina Street, Abu Dhabi, 130283 , Abu Dhabi , AE
971-2-2016222

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Spacious rooms
Varied amenities
Pleasant atmosphere
Cons:
Inconsistent cleaning
Noise issues in some rooms

Categories

Cleanliness
8.55
Some guests mentioned that the cleaning standards could be improved.
Service
10
Guests highlighted the excellent service provided by staff, especially Youssef.
Location
9.52
Multiple reviews praised the hotel's great location near the waterfront.
Room Quality
9.56
Rooms are spacious and well-equipped, as noted in several reviews.
Amenities
9.51
The availability of a gym and pool received positive feedback.
Value for Money
9.04
Overall, guests felt it offered good value despite some complaints.
Food and Beverage
9
Breakfast options were satisfactory, but some desired more variety.
Overall Experience
10
Most guests had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:28

Property Description

Recreational opportunities: Dive into relaxation at the outdoor pool or stay active at the 24-hour fitness center.

Dining options: Indulge in delectable dishes at Cocina and grab a quick bite at the coffee shops. Don't miss out on the 24-hour room service for ultimate convenience.

Featured amenities: Enjoy services like limo/town car service, express check-in, and complimentary wireless internet. Plus, benefit from free valet parking during your stay.

With a prime location in Abu Dhabi, experience luxury and convenience at Jannah Burj Al Sarab. Book now for an unforgettable getaway!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 8250 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9
Overall Experience: 10
G
Giuliano • family_with_children • br
10
Pros:

Tudo ótimo, gostamos bastante!

2026-02-14 • via Nuitee
A
ASHRAF • solo_traveller • az
7
2026-02-13 • via Nuitee
M
Misak 73 • family_with_children • cz
8
Pros:

The hotel is comfortable in good location. Very good selection for breakfast.

Cons:

If your room is by the elevator and facing directly the mosque, don't count on a peaceful rest during the day. Also not being able to arrange an airport pick up less than 48 hours is not a five star service.

2026-02-13 • via Nuitee
P
Piotr Chwastek • couple • pl
9
Pros:

Bardzo duży wybór kuchni z różnych stron świata. Coś dla karzdego

2026-02-12 • via Nuitee
A
Aleksei • family_with_children • ru
10
2026-02-12 • via Nuitee
V
Vasilica • couple • cy
10
I will definitely come back
Pros:

It was a short visit, just a few hours.... I will definitely come back to enjoy this experience. Excellent breakfast, very good staff...

Cons:

Time was short

2026-02-11 • via Nuitee
A
Arno • extended_group • at
7
2026-02-11 • via Nuitee
A
Adriana • couple • kw
9
Didn’t seem like a 5 star hotel.
Pros:

Location and flexible staying after check out timing for prayers

Cons:

Fridge was not cooling but was fixed after a day

2026-02-10 • via Nuitee
M
MEHMET NEJAT • couple • tr
1
rezalet hayatımda kaldıgım en pıs sozde 5 yıldız . tabıı bunun sorumlusu 2 yıldızlık otelı bıze 5 yı
Pros:

hıc bır sey duzgun degıldı

Cons:

resmen kandırıldık 2 yıldıza 5 yıldız parası hertaraf pıs kırli . klıma calımıyor banyo elektrıklerı bozuk . aynada pıslıkden kendınızı goremıyorsunuz tum duvarlar kapılatr pıs el izleri mide bulandırıcı

2026-02-10 • via Nuitee
D
Dmitriy • family_with_children • ru
10
Pros:

Просторные номера, с хорошим видом. Придраться не к чему.

2026-02-10 • via Nuitee
S
sandra • couple • it
1
Pros:

Nulla. Assolutamente staff e personale IMPREPARATO INEFFICIENTE INCAPACE. Ho lasciato per sbaglio delle cose in camera non me le hanno piú restituite, non rispondono a chiamate sono un disastro.

Cons:

Nulla. Assolutamente staff e personale IMPREPARATO INEFFICIENTE INCAPACE. Ho lasciato per sbaglio delle cose in camera non me le hanno piú restituite, non rispondono a chiamate sono un disastro.

2026-02-10 • via Nuitee
S
sanke • solo_traveller • ae
10
2026-02-09 • via Nuitee
D
Duaij • family_with_children • kw
10
Pros:

Yousef from the Reception staff made sure that everything was good

Best thing about the hotel

Cons:

Nothing

2026-02-09 • via Nuitee
R
Renan • solo_traveller • id
8
Pros:

Great welcome by Yousef at the counter

2026-02-09 • via Nuitee
S
Suha • family_with_children • cy
8
2026-02-09 • via Nuitee
M
Mariusz • couple • pl
6
Pros:

Pokój przestronny, obsługa pomocna i miła.

Cons:

Pokój już nadgryziony zębem czasu, szczególnie łazienka.

2026-02-08 • via Nuitee
M
Marianne • solo_traveller • lb
8
2026-02-08 • via Nuitee
G
Ganchev • extended_group • bg
10
2026-01-31 • via Nuitee
A
Angela • family_with_children • br
8
Pros:

Tamanho do quarto

Cons:

Pouca opção de comida internacional no breakfast .

2026-01-31 • via Nuitee
E
Esma • family_with_children • tr
9
Pros:

Kahvaltısı çok çeşitliydi her şey çok güzeldi resepsiyondaki arkadaşlar çok güzel ilgilendi

Cons:

Sadece odanın arka kısmı fabrikaya bakıyordu

2026-01-31 • via Nuitee