Pavilion Hotel Durban

Hotels
7.9 (1266 reviews)
20 KE Masinga Rd , Durban , za

listing image 1
Show all photos
Children allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Spacious rooms
Close to the beach
Cons:
Dirty common areas
Limited amenities
Noise disturbances

Categories

Cleanliness
6.73
Multiple reviews highlighted dirtiness in common areas and issues with housekeeping.
Service
8.7
Service was reported as exceptional in multiple instances, though one review noted a rude staff member.
Location
7.74
Location is convenient for beach access, but some reviews mentioned safety and noise issues.
Room Quality
8.69
Rooms are generally praised for their setup and comfort, despite some complaints about wifi and cleanliness.
Amenities
7.22
Missing amenities such as microwaves and insufficient bathroom supplies were noted.
Value for Money
8.18
Generally perceived as affordable, though some questioned the quality of towels and services.
Food and Beverage
7.73
Breakfast was praised but some guests felt it could be improved.
Overall Experience
8.2
Mixed experiences overall with some high points, especially in service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:54

Property Description

Beachside Luxury

Convenient Location: Pavilion Hotel in Durban is a stone's throw away from the beach and close to key attractions like Moses Mabhida Stadium and Ushaka Marine World.

Modern Amenities: Enjoy comfortable air-conditioned rooms equipped with a flat-screen TV, free Wi-Fi, and a private bathroom with complimentary toiletries.

Culinary Delights: Indulge in a variety of dishes at the à la carte restaurant, or unwind with drinks at the hotel's bar offering buffet and à la carte options.

Ready to experience the perfect blend of luxury and convenience? Book your stay at Pavilion Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs ZAR 50 per day.

Location

Guest Reviews

7.9
Based on 1266 reviews
Cleanliness: 6.73
Service: 8.7
Location: 7.74
Room Quality: 8.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.2
P
Patricia • solo_traveller • bw
7
2025-11-22 • via Nuitee
• couple • za
7
2025-11-20 • via Nuitee
C
Celani Theophelas • family_with_children • xx
10
2025-11-18 • via Nuitee
M
Makhanya • family_with_children • za
9
2025-11-17 • via Nuitee
M
Millicent • couple • za
10
Pros:

The view ,my room ,the service was exceptional 👌

Cons:

Nothing

2025-11-13 • via Nuitee
M
Motheo • family_with_children • za
5
It's not what it looks like in the pictures..I'm disappointed
Pros:

The place is safe and clean

Cons:

They don't have microwave in the rooms..They must put brushes in the toilet.I actually thought there's a mini kitchen for people that decide to bring food from outside. The sugar they put isn't enough

2025-11-10 • via Nuitee
P
Pearl • extended_group • za
10
Incredible
Pros:

Breakfast was so delicious

Cons:

Nothing everything was exceptional

2025-11-06 • via Nuitee
G
Ghulam • extended_group • za
5
2025-11-05 • via Nuitee
M
Moyane • couple • za
2
Pros:

The room setup and wifi

Cons:

The dirt on windows,passages , and outside looked spooky,

2025-11-03 • via Nuitee
N
Ngcobo • family_with_children • za
10
2025-11-02 • via Nuitee
T
Thando • couple • za
8
2025-10-30 • via Nuitee
M
Mxolisi • family_with_children • za
10
Pros:

Everything about my room

Cons:

Wifi wasn't working

2025-10-29 • via Nuitee
T
Thabang • family_with_children • za
10
2025-10-27 • via Nuitee
A
Ayanda • couple • za
9
Pros:

The venue was great...

Cons:

The outside made us skeptical but when we got to the rooms it was really beautiful

2025-10-26 • via Nuitee
N
Nhlakanipho Thabethe • family_with_children • za
10
2025-10-24 • via Nuitee
E
Ernest • extended_group • cd
7
Plaisant
Pros:

Les chambres sont spacieuses ! Il est bien situé

Cons:

Le service pas excellent; le petit déjeuner qui devait être inclus et payant mais pas très bon

2025-10-23 • via Nuitee
N
Nkululeko • solo_traveller • za
10
2025-10-21 • via Nuitee
C
Charmaine • couple • za
4
2025-10-20 • via Nuitee
C
Celcio_Hunguana • couple • mz
9
Excepcional
Pros:

Infelizmente não tivemos pequeno-almoco no Hotel por escolha própria, mas quanto aos demais servicos, localizacão, wi-fi, os quartos, atendimento, foi tudo uma maravilha e uma experiência super boa e aguardável. Pretendo voltar.

Cons:

Nada. Tudo impecável

2025-10-20 • via Nuitee
M
Musawenkosi • family_with_children • za
6
2025-10-17 • via Nuitee