Surin Sunset Hotel - SHA

Hotels
7.2 (360 reviews)
13/18, Si Sunthon Rd., Choeng Thale, Thalang, Phuket , Surin Beach , th
+66 87 923 8235

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Big room
Good location
Pleasant stay
Nice staff
Clean rooms
Cons:
Poor customer service
Bad WiFi
Parking issues
Limited amenities

Categories

Cleanliness
7.09
Room very clean, but issues with bad WiFi indicated some inconsistency in service.
Service
6.56
Multiple complaints about lack of response and poor customer service.
Location
7.6
Good location close to the beach but some found it a bit far from the central area.
Room Quality
7.05
Big room with a balcony, but complaints about small room size in other reviews.
Amenities
7.08
Adequate amenities, but issues with hot water in the shower and WiFi access.
Value for Money
7.54
Good value for price, comfortable and close to the beach.
Food and Beverage
7.09
Breakfast described as standard, with mixed reviews on quality.
Overall Experience
7.56
Pleasant stay overall, but significant service issues reduced the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:14

Property Description

Luxurious Accommodation near Surin Beach

Convenient Amenities: Surin Sunset Hotel - SHA offers free WiFi, private parking, and an on-site restaurant for guests' convenience.

Comfortable Rooms: Each air-conditioned room is equipped with a TV and a private bathroom for a comfortable stay.

Great Services: With a 24-hour front desk, motorbike rental, and airport shuttle services, the hotel ensures a hassle-free experience for all guests.

Book your stay at Surin Sunset Hotel - SHA for a relaxing and enjoyable vacation near the beautiful Surin Beach.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

7.2
Based on 360 reviews
Cleanliness: 7.09
Service: 6.56
Location: 7.6
Room Quality: 7.05
Amenities: 7.08
Value for Money: 7.54
Food and Beverage: 7.09
Overall Experience: 7.56
P
Pavlína Števárová • solo_traveller • sk
1
Cons:

Nikdy v živote sa mi nestalo,že by som sa po jednej noci pobrala z hotelu ak mám zaplatenú ešte ďalšiu noc...a to sme bývali už naozaj v rôznych ubytovaniach. Ale toto? HRÔZA!
Hrozný hotel. Už od príchodu žiadna komunikácia. Prišli sme na izbu, posteľné prádlo bolo špinavé, posteľ tvrdá. Neskôr sme sa išli spýtať na recepciu (kde ani nevieme kto je vlastne recepčný pretože je tam vždy niekto iný) o koľkej máme raňajky. Pozerali na nás,že nemáme a my, že ale áno máme. Tak pani niekam zavolala a povedala nám,že raňajky sú 9:00 (to je dosť neskoro). Večer to celé začalo. Neviem či bolo horšie to,že som mala pocit,že spím na ulici pod kolesami áut, motoriek a skútrov alebo tá klimatizácia,ktorá neskutočne hučala. Tam sa spať proste nedalo. Ráno boli raňajky-nejdem ani komentovať - namiesto 9:00 boli 9:15. Tak som zabookovala nové ubytovanie a ani sme pobyt nedokončili. Na recepcii som neznámemu človeku,ktorý sa postavil za pult povedala,že končíme aj keď sme mali skončiť až zajtra a len nám povedal dovidenia. Hotel absolútne nereaguje na správy. Ešte sa mi nestalo,že by som nevydržala dve noci na ubytovaní a to sme bývali naozaj hocikde! Žiadam vrátiť späť peniaze! Takisto ani booking mi neodpovedá,neviem prečo. NIKDY VIAC!

2026-08-02 • via Nuitee
A
antony • family_with_children • fr
8
Très bon rapport qualité prix
Pros:

Proche de la plage, fonctionnel et propre.

Cons:

Un peu bruyant le soir

2026-07-22 • via Nuitee
F
Francesca • solo_traveller • it
7
Pros:

Posizione

Cons:

Letto troppo rigido

2026-06-23 • via Nuitee
R
Roger • solo_traveller • au
10
2026-05-19 • via Nuitee
R
Riyami • solo_traveller • om
8
2026-05-11 • via Nuitee
S
S. Gerber • solo_traveller • ch
8
Pros:

Very warm hearted and helpful personnel.
Seaview from the balcony

Cons:

Low budget with Seaview 😍

2026-05-11 • via Nuitee
E
Elena • solo_traveller • ru
10
2026-05-02 • via Nuitee
H
Horacio • solo_traveller • mx
9
Good value
Pros:

Very convenient location, a few minutes walk to Surin beach. Spacious and comfortable room

Cons:

The WiFi was very weak in the room

2026-05-01 • via Nuitee
N
Natalia • family_with_children • ae
8
Отличный отель для своей цены, преимущество отеля в расположении
Pros:

Чисто комфортно. Ежедневная уборка.

Cons:

Шум от дороги.

2026-05-01 • via Nuitee
A
Aleksanrda • couple • at
7
Pros:

Хороший завтрак, рядом магазины и массажные салоны. Номер чистый но плохо работал кондиционер, охлаждал плохо. Шумный.

2026-04-28 • via Nuitee
S
Sean Dard • family_with_children • th
7
Cons:

Overbooking

2026-04-27 • via Nuitee
H
Hong-Nghia • extended_group • ch
1
Je n’ai pas passé séjour à cet hôtel, je dois annulé les séjours à cet hôtel. Ce n’est un hôte 3 étoile.
Pros:

Non pas du tout

Cons:

Pas la place de parc. Très ombres. Qualité mauvaise

2026-04-27 • via Nuitee
A
Adina • solo_traveller • kz
10
Pros:

Мне очень понравилось пребывание в этом отеле! С первых минут чувствуется внимание к гостям: персонал вежливый, отзывчивый и всегда готов помочь. Номер был чистый, уютный и хорошо оборудованный — всё продумано до мелочей для комфортного отдыха.
Отдельно хочется отметить удобное расположение отеля и приятную атмосферу. Завтраки были вкусные и разнообразные, каждый день можно было выбрать что-то новое.
В целом остались только положительные впечатления. С удовольствием вернусь сюда снова и обязательно порекомендую этот отель своим знакомым!

Cons:

ничего не понравилось

2026-04-27 • via Nuitee
M
Malik • solo_traveller • fr
10
Top
Pros:

L’emplacement

2026-04-23 • via Nuitee
D
Damiano • solo_traveller • it
6
Pros:

La pulizia della stanza, puntuale tutti i giorni con cambio biancheria.

Cons:

La posizione a ridosso di una strada trafficata.

2026-04-23 • via Nuitee
M
Martin • family_with_children • ch
9
2026-04-22 • via Nuitee
C
Cosmin • solo_traveller • ro
9
Pros:

Good location, close to the beach. Big rooms with balcony. They have elevator. They offered us late check out. Close to 7/11.

Cons:

The breakfast was very poor. The matress was bad.

2026-04-18 • via Nuitee
A
Ami • extended_group • fr
6
2026-04-16 • via Nuitee
B
bakdaulet • solo_traveller • kz
9
2026-04-10 • via Nuitee
B
Brian • couple • au
4
If you want a cheap motel with zero frills, in a good location - this is the place for you.
Pros:

Location is great! That’s about the only good thing.

Cons:

Very shabby, bed not comfortable, cheap flat pillows, AC was very loud and couldn’t be run at night. Everything needs a renovation.

2026-04-09 • via Nuitee