Surin Sunset Hotel - SHA

Hotels
7.2 (298 reviews)
13/18, Si Sunthon Rd., Choeng Thale, Thalang, Phuket , Surin Beach , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Big room
Good location
Pleasant stay
Nice staff
Clean rooms
Cons:
Poor customer service
Bad WiFi
Parking issues
Limited amenities

Categories

Cleanliness
7.09
Room very clean, but issues with bad WiFi indicated some inconsistency in service.
Service
6.56
Multiple complaints about lack of response and poor customer service.
Location
7.6
Good location close to the beach but some found it a bit far from the central area.
Room Quality
7.05
Big room with a balcony, but complaints about small room size in other reviews.
Amenities
7.08
Adequate amenities, but issues with hot water in the shower and WiFi access.
Value for Money
7.54
Good value for price, comfortable and close to the beach.
Food and Beverage
7.09
Breakfast described as standard, with mixed reviews on quality.
Overall Experience
7.56
Pleasant stay overall, but significant service issues reduced the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:14

Property Description

Luxurious Accommodation near Surin Beach

Convenient Amenities: Surin Sunset Hotel - SHA offers free WiFi, private parking, and an on-site restaurant for guests' convenience.

Comfortable Rooms: Each air-conditioned room is equipped with a TV and a private bathroom for a comfortable stay.

Great Services: With a 24-hour front desk, motorbike rental, and airport shuttle services, the hotel ensures a hassle-free experience for all guests.

Book your stay at Surin Sunset Hotel - SHA for a relaxing and enjoyable vacation near the beautiful Surin Beach.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.2
Based on 298 reviews
Cleanliness: 7.09
Service: 6.56
Location: 7.6
Room Quality: 7.05
Amenities: 7.08
Value for Money: 7.54
Food and Beverage: 7.09
Overall Experience: 7.56
B
bakdaulet • solo_traveller • kz
9
2026-04-10 • via Nuitee
B
Brian • couple • au
4
If you want a cheap motel with zero frills, in a good location - this is the place for you.
Pros:

Location is great! That’s about the only good thing.

Cons:

Very shabby, bed not comfortable, cheap flat pillows, AC was very loud and couldn’t be run at night. Everything needs a renovation.

2026-04-09 • via Nuitee
O
Olga • family_with_children • ru
5
Pros:

Удобное расположение, большой номер, огромная кровать, панорамное окно, приветливый персонал.

Cons:

Не очень чистое постельное белье, прелый запах полотенец, муравьи в ванной

2026-04-07 • via Nuitee
L
Liliana • couple • it
8
2026-04-07 • via Nuitee
R
Rick • solo_traveller • de
8
2026-04-03 • via Nuitee
E
Elisa • solo_traveller • it
1
Never going again
Pros:

Housekeeping came into my room to “clean” and my hoodie went missing, when I asked reception they did nothing about it even when I asked them to check CCTV cameras. Outrageous and horrible experience will never go back!

Cons:

Housekeeping came into my room to “clean” and my hoodie went missing, when I asked reception they did nothing about it even when I asked them to check CCTV cameras. Outrageous and horrible experience will never go back!

2026-04-02 • via Nuitee
Z
Zhumageldina • family_with_children • kz
10
2026-04-02 • via Nuitee
K
Kristīne • family_with_children • lv
7
2026-04-01 • via Nuitee
M
Mohd Zharif • extended_group • my
7
2026-04-01 • via Nuitee
I
Iurii • couple • ru
8
Pros:

Кофе на завтрак великолепен!! Американо и капучино. Уборка номера ежедневно. Большой холодильник.Фрукты на завтрак-ананас, арбуз, дракон, бананы, и несколько дней была маракуйя. Персонал доброжелательный. Заселили по приезду сразу. Есть библиотечный уголок, но книг на русском не увидели.

Cons:

Окна номера на солнечную сторону, вечером в комнате просто пекло. Кондер работает только когда вы в номере. За 15 минут охлаждает до нормальной температуры. Нет бассейна. Нет пляжных полотенец.

2026-03-26 • via Nuitee
N
Norman • solo_traveller • de
9
2026-03-25 • via Nuitee
D
Dominik • family_with_children • pl
9
Pros:

Bardzo duży i czysty pokój

Cons:

Słabe oświetlenie w pokoju
Umywalka na zewnątrz łazienki, nie przeszkadzało mi to

2026-03-24 • via Nuitee
E
Ezzeddine • solo_traveller • fr
8
2026-03-23 • via Nuitee
V
Vincze • family_with_children • th
3
Hotel je na velmi fregmentované ulici,velký hluk v nočních hodinách.
Pros:

Snídaně průměrná.

Cons:

Vleklé problémy s elektřinou a WIFI přijmem.

2026-03-21 • via Nuitee
K
Ksenia • couple • ru
8
2026-03-21 • via Nuitee
E
Elena • solo_traveller • ua
10
Pros:

Location is amazing

2026-03-21 • via Nuitee
E
Elena • solo_traveller • ua
10
Pros:

Location is amazing

2026-03-21 • via Nuitee
M
Martin • family_with_children • cz
8
2026-03-19 • via Nuitee
A
Anna • family_with_children • pl
10
2026-03-17 • via Nuitee
N
NICO • family_with_children • be
7
Pros:

Room & location

Cons:

Breakfast

2026-03-17 • via Nuitee