Sutton Place Hotel

Hotels
8.2 (129 reviews)
25 Old Street , Roseau , dm

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Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Non-smoking throughout
Free wired internet
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Cons:
Food Quality
Hot Water Issues

Categories

Cleanliness
7.93
There were mixed feelings on cleanliness, with some mentions of inconsistency.
Service
8.4
The staff were very friendly and welcoming according to multiple reviews.
Location
8.64
The hotel is centrally located with easy access to the ferry terminal and good restaurants.
Room Quality
8.09
Rooms were generally described as nice but with issues such as lack of hot water.
Amenities
8.42
Amenities like air conditioning and snack provisions were a plus.
Value for Money
8.08
Pricing is considered affordable, though some meals could be better.
Food and Beverage
7.93
Breakfast options received some criticism but were included with stay.
Overall Experience
8.1
Overall experience was positive with recommendations for the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:10

Property Description

Prime Location
Located in the heart of Roseau, Sutton Place Hotel offers convenience and easy access to the city's attractions.

Dining and Entertainment
Indulge in delicious meals and refreshing drinks at our on-site restaurant and bar, providing a relaxing and convenient dining experience.

Modern Amenities
Stay connected with complimentary WiFi available throughout the property, ensuring you can easily keep in touch with family and friends during your stay.

Book your stay at Sutton Place Hotel today and experience a perfect blend of comfort and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DOM

Location

Guest Reviews

8.2
Based on 129 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.64
Room Quality: 8.09
Amenities: 8.42
Value for Money: 8.08
Food and Beverage: 7.93
Overall Experience: 8.1
I
Ian • couple • gb
10
great place when travelling in / out of Roseau
Pros:

did not eat breakfast at hotel, but snacks that were left in room were a nice deal

Cons:

all very good thank you

2026-02-14 • via Nuitee
Y
Yvonne • couple • nl
7
Pros:

In het centrum dus dicht bij de ferry

Cons:

Niet de kamer die was geboekt

2026-02-10 • via Nuitee
S
Sebastien • solo_traveller • fr
8
2026-02-08 • via Nuitee
J
Jaime • solo_traveller • us
10
2026-01-30 • via Nuitee
J
Jaime • solo_traveller • us
10
2026-01-30 • via Nuitee
P
Pfeffer • solo_traveller • ch
7
Gut.
Pros:

hatte keines

Cons:

Nähe zur Innenstadt roseaus.

2026-01-29 • via Nuitee
J
John • couple • gb
5
Not a place we would return to.
Pros:

Location was good

Cons:

Very dates. Room was not clean and everyday we had to ask staff to replace coffee and water.
Café below has industrial cleaning machines going on till late when we visited.

2026-01-28 • via Nuitee
C
Carol • couple • ca
5
Pros:

It was a great location - near to everything

Cons:

It was very very noisy. The street was always active with cars blaring stereo and people arguing. The walls as well were very thin. So could hear everything in the units beside and above.

2026-01-27 • via Nuitee
D
Diane • solo_traveller • gb
8
Great location for a short business trip
2026-01-23 • via Nuitee
K
Kenneth • solo_traveller • se
7
Good for a Roseau experience
Pros:

Location in old town

Cons:

Very dated rooms. Could need both refurbishment and better cleaning. The sheets had passed the “best before date”. There was no hot water in the shower. The kettle didn’t work. The restaurant was only open during daytime.

2026-01-21 • via Nuitee
S
Stacy-Ann • extended_group • jm
8
2026-01-19 • via Nuitee
C
Crystal • solo_traveller • us
10
I would definitely stay here again.
Pros:

It’s in the heart of the city and accessible to food and transportation. The staff were very courteous and amazing! Very clean environment!

2026-01-19 • via Nuitee
J
Joan • couple • es
3
Cumul de despropòsits.
Pros:

L'ubicacio a pop de la terminaldels ferry FRS Express

Cons:

Les dues nits va saltar moltes vegades l'alarma contraincendis per averia i no n'havia ningú del hotel per paraula, un desastre de nits sense poder dormir.
La puntuació i les fotografies no es corresponen a la trista realitat.
Tan es así que després de tots els anys que estic fen reserves amb Booking, m'estic plantejant molt seriosament dessar de traballar en vosaltres.
Estic molt emprenyat.

2026-01-19 • via Nuitee
A
ABDULLA • solo_traveller • ae
3
2026-01-19 • via Nuitee
D
dominique • couple • fr
8
2026-01-18 • via Nuitee
T
Thomas • couple • us
8
Pros:

I especially liked the large, comfortable, air conditioned room and polished wood floors. The staff was friendly and helpful.

Cons:

More in-room information on Roseau would have been appreciated.

2026-01-18 • via Nuitee
L
Laurent • solo_traveller • us
8
2026-01-18 • via Nuitee
H
Helen Diana • couple • gb
8
Pros:

Sutton Place is central so close to port , restaurants etc

Cons:

Mosquitos

2026-01-15 • via Nuitee
S
Susie • couple • ie
10
Pros:

The staff are so friendly and helpful especially Emily and Margaret. We really appreciated their help and local knowledge. It was our 2nd stay and we requested the same room which they were able to give us. Really enjoyed our stay. Thank you!!

2026-01-09 • via Nuitee
• couple • fr
10
2026-01-06 • via Nuitee