Sutton Place Hotel

Hotels
8.2 (137 reviews)
25 Old Street , Roseau , dm

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Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Non-smoking throughout
Free wired internet
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Cons:
Food Quality
Hot Water Issues

Categories

Cleanliness
7.93
There were mixed feelings on cleanliness, with some mentions of inconsistency.
Service
8.4
The staff were very friendly and welcoming according to multiple reviews.
Location
8.64
The hotel is centrally located with easy access to the ferry terminal and good restaurants.
Room Quality
8.09
Rooms were generally described as nice but with issues such as lack of hot water.
Amenities
8.42
Amenities like air conditioning and snack provisions were a plus.
Value for Money
8.08
Pricing is considered affordable, though some meals could be better.
Food and Beverage
7.93
Breakfast options received some criticism but were included with stay.
Overall Experience
8.1
Overall experience was positive with recommendations for the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:10

Property Description

Prime Location
Located in the heart of Roseau, Sutton Place Hotel offers convenience and easy access to the city's attractions.

Dining and Entertainment
Indulge in delicious meals and refreshing drinks at our on-site restaurant and bar, providing a relaxing and convenient dining experience.

Modern Amenities
Stay connected with complimentary WiFi available throughout the property, ensuring you can easily keep in touch with family and friends during your stay.

Book your stay at Sutton Place Hotel today and experience a perfect blend of comfort and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DOM

Location

Guest Reviews

8.2
Based on 137 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.64
Room Quality: 8.09
Amenities: 8.42
Value for Money: 8.08
Food and Beverage: 7.93
Overall Experience: 8.1
T
thierry • couple • ch
9
Au centre ville juste parfait
Pros:

L’établissement dégage un esprit d’histoire que j’ai apprécié
En pleins centre, idéal pour découvrir la ville à pied

Cons:

Le déjeuner ….. inexistant

2026-04-12 • via Nuitee
D
Daniel • couple • ch
8
Pros:

En ville convient parfaitement pour 1 nuit avant de prendre le ferry, port accessible à pied depuis l'hôtel.

2026-04-10 • via Nuitee
A
Amanass • couple • fr
3
Passable pour 1 jours
Pros:

Le lit assez grand.
La réceptionniste agréable.

Cons:

Debit d'eau ridicule.
Les Serviette que ne sentent pas bon, chambre a rafraîchir !!
La climatisation pile dans la tête parfait pour tombé malade .

2026-04-04 • via Nuitee
C
Carlos • solo_traveller • ag
8
2026-04-03 • via Nuitee
T
Torsten • couple • de
1
Es gab keinen Aufenthalt!
Cons:

Als wir zum Hotel fahren wollten, wurde uns mitgeteilt, dass es kein Zimmer für uns gäbe. Man sei seit Januar 2025 wegen des Karnevals ausgebucht und man habe Booking auch eine Absage geschickt. Booking hat mich aber nicht informiert. Nur mit großem Glück und aufgrund zufälliger Umstände haben wir noch ein Hotel bekommen

2026-04-02 • via Nuitee
N
Nathalie • couple • fr
10
Très confortable
Pros:

L’emplacement

2026-04-02 • via Nuitee
M
Manuel • couple • de
10
Sehr toller Aufenthalt, jederzeit wieder!!!!
Pros:

Großes, sauberes Apartment mit guter Ausstattung (Küche, Essbereich, Schlafbereich), genügend Ablagefläche
Ausreichend Snacks, Saft und Wasser
Sehr zentrale Lage
Sehr hilfsbereites Personal (u.a. Wurde uns bei einer überhöhten Rechnung in einem externen Restaurant geholfen)

Super Aufenthalt, wir würden jederzeit wieder die Suite buchen

2026-04-02 • via Nuitee
T
Trea • solo_traveller • us
10
2026-03-31 • via Nuitee
S
Silvia • couple • es
5
2026-03-23 • via Nuitee
C
cynthia • family_with_children • fr
8
2026-03-23 • via Nuitee
C
CatRox86 • family_with_children • gb
7
Okay stay, good location for the waterfall
Pros:

Very friendly staff and good location for the waterfalls.

Cons:

We requested a twin room and this was confirmed by the hotel via email, however we were given a double bed. Bit uncomfortable as two males (Uncle and nephew). Continental breakfast was poor, just cereal and biscuits. Told we had to go down the road for proper breakfast.

2026-03-19 • via Nuitee
B
Baud • solo_traveller • fr
5
Hôtel pas vraiment accueillant et cher pour le confort proposé
Pros:

Pas de petit déjeuné , seulement quelques produits sous plastique

Cons:

L'accueil est poli mais c'était le service minimum

2026-03-12 • via Nuitee
A
Aurélie • couple • fr
8
Bon séjour dans cet hôtel. Très bon accueil je recommande
Pros:

Très bel hôtel. Plein centre ville c’est parfait

2026-03-10 • via Nuitee
S
Stuart Holloway • couple • gb
8
A better experience than the last time we stayed
Pros:

We stayed in Bedroom 1 this time. It was much nicer than bedroom 3. The bed was larger and much more comfortable. The shower was hot. It had a tv too which the other room didn't have. Overall a better night's sleep.
We also enjoyed the Sutton Place coffee shop for excellent latte and good food selection.

Cons:

Roseau is a noisy place so there are often loud cars, music in the evenings. But this hotel is right in the centre of the town.

2026-03-08 • via Nuitee
S
Stuart Holloway • couple • gb
6
On a noisy street.
Pros:

There was water and other food goodies for us in the room.

Cons:

It is right in the centre of Roseau but this makes it very noisy. There are lots of cars playing loud music but this is not the hotels fault.
The water was cold so I could only have a cold shower before leaving.

2026-03-06 • via Nuitee
M
Maureen • couple • ca
8
Pros:

Right in the heart of the town. Everything within an easy walk. Very friendly and helpful staff. Great courtyard for sitting and breakfast.

2026-03-05 • via Nuitee
J
Jacqueline • couple • de
8
2026-03-04 • via Nuitee
K
Kenrick • couple • tt
8
Pros:

The room was very comfortable and clean

2026-03-03 • via Nuitee
B
Bruce • couple • gb
9
Pros:

Location is perfect for getting to if you are coming off the evening ferry. The hotel is a traditional with very comfortable budget double room

2026-02-27 • via Nuitee
J
Judy • couple • gb
7
Short but sweet!
Pros:

The hotel is located in the heart of Roseau enabled me to get around with ease.

Cons:

They need to upgrade the kitchenette and bathroom.

2026-02-26 • via Nuitee