Hotel Viraat Inn

Had made this booking for my parents. Very dirty rooms with foul smell. Ended up didnt staying at this place at all.

Location is great very easy to catch train lots of tuk tuk available through the property itself provide taxi services

Overall recommended to travelers rooms are good washroom as well. Service was good could improve more. Good for city like gaya

Stone throw from gaya railway station. Good value for money option near gaya railway station. Well maintained rooms with clean large washroom. Staff are really helpful and guide as well. South Indian food available as well just a walkable distance great location

Quick

Had a short stay large spacious rooms with large washroom Tv wifi friendly staff members as well they arrange your sightseeing as well. Bathroom are very clean plus point is there

This property is horrible. No toilet paper.Manager on duty said they don’t use toilet paper at this Hotel. The room stinks. Blanket are old and dirty. Horrible food. Very unclean and noisy. I booked for two nights, but left the very next morning. Will not recommend this hell hole to anyone. I should be refunded by expedia. Expedia recommends and endorsed this hotel. This place is unfit to stay. Toilet dirty and smells. Constant train horn and announcements. This place should never be on expedia. Please refund my money and remove this hotel from your site.

This hotel should have no star rating, it's like local dormitory.
This hotel is big scam, photos and ratings are fake everywhere. Staff at entry desk is very rude.
You should inspect and delist this hotel.
AC - broken and not working.
Shower - not working.
Hot bath water - not available.
TV - not working.
Bed - bedsheets were never changed, very smelly and had stains

Subject: Urgent Complaint Regarding Misleading Information and Additional Charges at Hotel Virat Inn

Dear Expedia Customer Service,

I trust this message finds you well. I am writing to express my deep disappointment and frustration regarding a recent booking experience through Expedia at Hotel Virat Inn in Gaya, with booking reference number 72808137801065.

Upon arrival at the hotel, I was shocked to discover an unexpected additional charge for the use of air conditioning in the room. Despite booking through Expedia, neither during the booking process nor in the confirmation email was it mentioned that there would be an extra fee for utilizing the air conditioning. This lack of transparency is unacceptable and has severely impacted my trust in Expedia's services.

Furthermore, when I raised this issue with the hotel management, they forced me to pay extra 500 INR. Meanwhile I checked with Expedia customer service agent, and she confirmed that air conditioning is included in your booking. Subsequently, hotel management took the extreme measure of putting their hotel under maintenance and removing air conditioning from the listed amenities this is also confirmed by your representative. This revelation not only showcases a blatant disregard for honesty and transparency but also raises serious concerns about the integrity of the hotels listed on Expedia.

As a loyal customer, I have always relied on Expedia to provide accurate information and facilitate seamless bookings.

There was no hot water to shower. Hotel and bathrooms were not clean.

駅が近く、屋台やレストランが多いので便利でした。異常な数の蚊がいるので夜寝るのに苦労します。私は毎日午前3時ごろまで寝られませんでした。

location was ideal for my journey and the convenience of getting around..

The service was not good! Promised times for hot water Geyser switch-on was very late, tea service was very late.
Definitely less than 2 star!

Staff was very accommodating and helpful with tips. Would recommend staying here as room/bathroom were clean.

This hotel was a nightmare. Worst experience in many years of travel. It is misrepresented online. Staff was suspicious and hostile. No AC. Filthy. No lift. Mosquitoes everywhere. Had to leave. No refund. Consider yourself warned.

worst hotel. never expexted such kind of rooms. torn bedsheets, no waterheater, no light throughout the stay.

Its just near to the main attractions.
Rooms are cozy and well made.
Service is quite fast and good.rooms are clean enough.
Recommended to travellers.

It is located near to station .Rooms are fine and well maintained.
service was quite good .ok for stay in this city

Near to station quite good for tourist.
Rooms are ok and well maintained.
Ideal place to stay in gaya

Its located very near to gaya railway station.
Rooms are ok and clean.we liked the service its was quite fast.They arranges for a taxi and sightseeing as well.
Service boy and staffs are quite friendly.