Econtel Hotel

Hotels
Independent
6.2 (50 reviews)
64, Persiaran Bayan Indah, Bayan Bay, Bayan Lepas, George Town, Penang, 11900 , George Town , MY

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Multilingual staff

Review Highlights

Pros:
Basic accommodation for sleeping
Better than previous experiences elsewhere
Cons:
Lack of cleanliness
Insect issues
No refrigerator available

Categories

Cleanliness
4.3
The hotel shows signs of age and lack of cleanliness; review mentions yellowed sheets and needs for cleaning.
Service
7.8
Standard service quality for this hotel tier, as specific service comments were not provided.
Location
7.8
Good location near the airport, though subject to airplane noise.
Room Quality
5.3
Room quality is just adequate; references to insects and issues with the shower.
Amenities
5.3
Lacked basic amenities like a refrigerator and cleanliness.
Value for Money
6.3
Average value for the conditions mentioned in the review.
Food and Beverage
6.3
Not mentioned in the review.
Overall Experience
6.5
Overall experience reflects the average score based on the sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:09

Property Description

Convenient Amenities

Make use of complimentary wireless internet access and relax at the in-house hair salon during your stay at Econtel Hotel.

Featured Amenities

Benefit from a 24-hour front desk, assistance from multilingual staff, and luggage storage services for a hassle-free experience.

Comfortable Accommodation

Feel at home in one of the 26 air-conditioned rooms with LED televisions, free wireless internet, and daily housekeeping, ensuring a cozy and well-connected stay.

Experience convenience and comfort at Econtel Hotel. Book now to enjoy proximity to Queensbay Mall and a short drive to other popular attractions in George Town.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

See all policies

Location

Guest Reviews

6.2
Based on 50 reviews
Cleanliness: 4.3
Service: 7.8
Location: 7.8
Room Quality: 5.3
Amenities: 5.3
Value for Money: 6.3
Food and Beverage: 6.3
Overall Experience: 6.5
Y
Yoshinori
6
慣れていれば、こんなもんです。
Pros:

とにかく、一晩、何とか寝る、という目的のホテル、とお考えいただいた方が良いです。

・写真に掲載されている清潔さはありません。もう建物が古いです。
・冷蔵庫はありません。
・真っ白なシーツを期待しない方が良いです。薄黄色です。
・ペナン空港への侵入空路になっているためか、ときどき凄い飛行機のエンジン音が聞こえます。
・コロコロ粘着クリーナーは必須です。床・ベットも含めて、掃除しました。
・念のため、ダニ除けスプレーをベットはもちろん部屋全体に巻きました。
・他の人の書き込みにもございましたが、私もGを見つけてしまいました。シャツミストで虫が死ぬのを知っていたので、退治しました。その後は出なかったです。
・シャワーは電気式です。コツが要ります。シャワーブースとトイレが一体なので、シャワーを浴びれば、便座を含め、べちゃべちゃになります。

インドで泊まった時よりはましでした。
シャワーブースがカビだらけでしたので。。ベットで寝ると痒い。。その経験に基づいて、泊まりました。

2025-07-20 via Nuitee
E
Ean Bee
4
Pros:

Very basic facilities

2024-10-04 via Nuitee
V
Verified traveler partner
6
Pros:

We’ve been traveling in Southeast Asia for a few weeks and this place was the loudest. You can’t check in until 2, even an hour early they won’t let you. Right by the mall if that’s why you’re staying in that area.

2019-10-11 via Nuitee
A
alkorn family
6
Pros:

ok ในระดับนึง แต่ห้องแคบมากๆ ถ้าใครจะไปจอรชทาวน์ แนะนำไปพักใกล้ๆเลย เพราะรถไม่ค่อยผ่าน

2019-05-14 via Nuitee
B
Bodil Overby
6
Ok til prisen ! ?
Pros:

Meget lille; men nyt og ok til prisen. Larm og vinduesudsigt fra motor til varmepumper - 3 stk.

2019-02-07 via Nuitee
V
Verified traveler
8
Pros:

Everything was good. The room for the price was ok. It is just behind Eastin hotel and this is a business trip. Next to Queensbay mall and lots of restaurants nearby. Good location.

2019-01-02 via Nuitee
V
Verified traveler
6
the facilities in this hotel is not complete. ther
Pros:

its good for couple to stay here

2018-12-26 via Nuitee
D
Dennel
2
Not as good as it was.
Pros:

I stayed there previously. It was still quite okay but this time around the room was poorly maintain. The first room given to us had a cockroach crawling in the bathroom, the second room had ants crawling on the bed. And no other rooms or alternative was given. We have to go back to the first room after the “guest” was cleared.

2018-12-26 via Nuitee
C
Calvin
4
Pros:

Noisy and the door lock is broken. Parking unavailable during working hours..

2018-07-30 via Nuitee
V
Verified traveler
4
Pros:

Beware to check out on time as allowance only 15 mins before charging and no phone and large mirror in room.

2018-04-01 via Nuitee
C
Chang Mao
8
Pros:

很便宜但很小間,但附近晚上超熱鬧

2018-03-06 via Nuitee
N
Natalie
2
unpleasant experience
Pros:

I think the hotel need to improve in the cleanliness of the room. I was shocked when I turned on the tap and water is brownish colour. The whole place is very run down. The only plus point is the hotel staff is helpful and friendly and it is near to Queensbay Mall.

2018-01-23 via Nuitee
N
Nazrim
6
Good hotel between attractions in city
Pros:

A good hotel with a good room and great value. Room has enough but water in toilet suddenly went out in the middle of the midnight and when it does return, it went very dirty. Close to eateries and not forgetting Queensbay Mall also!

2018-01-08 via Nuitee
V
Verified traveler
6
Pros:

Nice place to stay,very convenient , will visit again

2018-01-02 via Nuitee
V
Verified traveler
8
nice hotel close to good amenities
Pros:

comfortable close to shopping center, eateries and public transport. Great for short term business stay

2017-12-02 via Nuitee
V
Verified traveler
4
Pros:

The hotel is situated in front of pub restaurant, very noisy till 2-3am

2017-08-14 via Nuitee
G
GÖKHAN
10
TATİL
Pros:

Güzel bir konaklamaydı genel anlamda.

2017-06-10 via Nuitee
G
GÖKHAN
10
En uygun fiyat ve temiz.
Pros:

Bölgenin en uygun fiyatlı ve temiz oteli diyebilirim. Kesinlikle tavsiye ederim.

2017-05-11 via Nuitee
V
Verified traveler
2
Pros:

It was an awful experience. There is a gap between the window and the wall next to the bed, and the gap actually connects my room to the room below me. In another word, I can hear everything very CLEARLY like what's going on in the room below me.The 1st day I checked in the hotel in the afternoon, I was having fever and needed a good nap, after settling everything, i fell asleep and I left my work phone on top of the blanket. When I woke up I realised my work phone is gone! I tried searching my room thoroughly and I couldn't find it, I was very sure the phone was on the bed as i did some arrangement before i sleep. The explanation can be either someone came into my room and took it (which it doesn't make sense, because my personal expensive phone is still with me) OR the phone flipped and dropped into the hole/gap when I was pulling the blanket while I sleep. If is the latter, then the guest in the room below me probably saw the phone and took it. I informed the receptionist immediately after i suspected it dropped to the lower floor and we cant find the phone.

2017-05-03 via Nuitee
D
Dennel
10
Good
Pros:

Small room but good enough for a night stay

2017-05-03 via Nuitee