Candlewood Suites Smyrna - Nashville by IHG

Hotels
•
Candlewood Suites
8 (291 reviews)
930 Colonnade Drive , Smyrna , us
+1 615-442-8427

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Professional staff
Comfortable beds
Free laundry facilities
Cons:
Cleanliness issues
Roaches in room
Noise from outside

Categories

Cleanliness
6
Guests reported roaches in the room, indicating significant cleanliness issues.
Service
10
Multiple guests commented on the professionalism and helpfulness of the staff.
Location
6
Concerns about drug activity and noise around the hotel property.
Room Quality
8
The rooms were mentioned as comfortable, but there were issues with room assignments.
Amenities
9
Positive comments on the availability of free laundry and quality toiletries.
Value for Money
8.5
Complaints about unexpected charges affect perceived value.
Food and Beverage
9
No specific mentions, assigned standard quality for this hotel tier.
Overall Experience
7.5
Mixed reviews due to cleanliness and service issues, but some guests had positive interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:55

Property Description

Modern Accommodations with Convenient Amenities
Experience comfort and convenience at Candlewood Suites Smyrna - Nashville. Each guest room features a flat-screen TV, kitchenette, and air conditioning for a relaxing stay.

Fitness Center and Outdoor Activities
Stay active during your visit with access to the on-site fitness center and enjoy outdoor activities like hiking and fishing in the surrounding area.

24/7 Reception and Multilingual Staff
Feel welcomed with our around-the-clock reception and friendly staff fluent in English and Spanish, ready to assist you throughout your stay.

Book your stay at Candlewood Suites Smyrna - Nashville, an IHG Hotel, and make the most of your visit to Smyrna.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

8
Based on 291 reviews
Cleanliness: 6
Service: 10
Location: 6
Room Quality: 8
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 7.5
N
nelson • couple • us
1
2026-08-26 • via Nuitee
J
Judy • extended_group • us
1
Cons:

Mold in shower. Baby cockroach or a bed bug was crawling on the counter when I woke up at 1 am.

2026-08-15 • via Nuitee
L
Linda • solo_traveller • us
10
Pros:

Thw comfort of the bed was excellent.

Cons:

I stayed on July 17th and here it is Aug 13th and their is still a pending hold on my account from the deposit from the hotel.

2026-08-13 • via Nuitee
R
Roderick • solo_traveller • us
9
2026-07-19 • via Nuitee
M
Maurica • couple • us
10
Comfortable quiet clean
Pros:

Clean

Cons:

N/A

2026-07-13 • via Nuitee
M
Maxwell • family_with_children • us
7
2026-07-02 • via Nuitee
L
Lasandra • couple • us
7
Staff needs to be more friendly and not mad looking
Pros:

Location and room size

Cons:

Staff wasn’t friendly and the hotel was warm as if the air wasn’t working in the lobby

2026-06-29 • via Nuitee
C
Chase • family_with_children • us
6
Wasn’t a terrible stay but will definitely book elsewhere in the future.
Pros:

Good layout and location

Cons:

Pool was filthy and unusable. Looked like green sludge. Odd smell throughout the building. Bedding looked aged.

2026-06-23 • via Nuitee
E
Erick • couple • us
10
2026-05-24 • via Nuitee
M
Maxwell • family_with_children • us
7
2026-05-18 • via Nuitee
M
Maxwell • family_with_children • us
7
2026-05-11 • via Nuitee
T
Tyrone • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-05-06 • via Nuitee
M
Maxwell • family_with_children • us
7
2026-05-05 • via Nuitee
K
Kimberly • couple • us
6
Ok, but probably will not book with that hotel again unless no other hotel is available.
Pros:

The front desk staff was great upon check-in.

Cons:

I was moved to a different room, but the bed was not king size as I reserved and paid for. It was a queen size. I would like the difference for the bed size to be reimbursed but the lady at the front desk at check did not know how to fulfill that request.

2026-05-04 • via Nuitee
J
Jim • solo_traveller • us
10
2026-04-27 • via Nuitee
M
Maxwell • family_with_children • us
7
2026-04-09 • via Nuitee
B
Brian • family_with_children • us
9
Pros:

Clean room

Cons:

Loud children and dog barking

2026-04-07 • via Nuitee
E
Erick • couple • us
10
2026-04-03 • via Nuitee
A
Alonzo • family_with_children • us
9
Pros:

Akl

2026-04-02 • via Nuitee
J
Jillian • family_with_children • us
8
Pros:

Location

Cons:

There was a vape found in our room that was not ours.

2026-03-30 • via Nuitee