Holiday Inn Aktau by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.9 (1034 reviews)
4 Microdistrict, 73 , Aktau , kz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value
Cons:
Room cleanliness issues
Lack of amenities
Poor breakfast quality

Categories

Cleanliness
8.54
Comments on worn and dirty aspects of the hotel, negatively impacting perceived cleanliness.
Service
10
Friendly and helpful staff mentioned with appreciation in several reviews.
Location
10
Repeatedly highlighted as a strong point of the hotel.
Room Quality
8.04
Reported issues with room temperature and non-functioning lights indicate some dissatisfaction.
Amenities
7.54
Lack of basic toiletries and old towels diminish the perceived value of amenities.
Value for Money
9.04
Generally considered reasonable, but some aspects like the breakfast were viewed as poor value.
Food and Beverage
8.04
Breakfast quality mentioned as mediocre, reflecting some disappointment.
Overall Experience
10
Many guests expressed satisfaction and willingness to return, indicating overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:53

Property Description

Luxurious Accommodation

Holiday Inn Aktau, centrally located with free WiFi, offers contemporary interiors ideal for both business and leisure travelers. The hotel boasts air-conditioned meeting rooms, a spacious ballroom, and a convenient mini-gym for guests.

Elegant Dining Experience

Indulge in freshly prepared international cuisine at the on-site restaurant, complemented by a wide selection of beverages at the stylish lobby bar.

Convenient Location

Situated next to Shevchenko Alley, providing direct access to the Sea of Caspian, the hotel is a perfect choice for those looking to explore the city. With Aktau Train Station and the International Airport within easy reach, your travels are made hassle-free.

Experience luxury and convenience at Holiday Inn Aktau - book your stay now for a memorable experience!

Important information:

Please note that children 18 years and younger stay for free using existing beds.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 13 years old stay for KZT 3,500 per person per night when using an existing bed.
    People no matter the age stay for KZT 5,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 1034 reviews
Cleanliness: 8.54
Service: 10
Location: 10
Room Quality: 8.04
Amenities: 7.54
Value for Money: 9.04
Food and Beverage: 8.04
Overall Experience: 10
K
Kassymbayev • couple • kz
10
Администратор Адеми умничка!!!
Pros:

Администратор Адеми просто умничка!

Cons:

Парень администратор, не отвечает на телефонные звонки

2026-07-24 • via Nuitee
БАХРИДЕНОВ • couple • kz
8
2026-07-24 • via Nuitee
K
Kassymbayev • solo_traveller • kz
10
Pros:

Администратор Адеми

2026-07-24 • via Nuitee
A
Alibek • solo_traveller • kz
9
2026-07-23 • via Nuitee
Галина • extended_group • kz
1
Cons:

При заселений ресепшен девушка по имени Татьяна ( русская по нац) точно имени не помню. Сказала что завтрак включен в номере на 4человек. И бронь я поставила специально с завтраком. Сколько мы путешествуем и останавливаюсь в гостинице таких проблем не было. А при выселение мне предоставили счет за завтрак 56 840тыс. Что за обслуживание не корректно не объяснив при заселений. Деньги сверху не падает тем более за завтрак 2 дня . Прошу вас выяснить и исправить эту ситуацию. Или исправьте на сайте или ресепшен грамотней сотрудника поставьте.

2026-07-22 • via Nuitee
A
Alexey • couple • kz
10
Pros:

Хорошая изоляция от шума, тихо в номере было
Вежливый персонал
Отличные завтраки
Большая парковка на территории отеля

Cons:

Не хватает зоны СПА

2026-07-21 • via Nuitee
V
Vasilii • extended_group • ru
7
Cons:

Персонал в ресторане нерасторопный.

2026-07-21 • via Nuitee
B
Balzhan • family_with_children • kz
10
Обслуживание в Вашем отеле оцениваю на ОТЛИЧНО. Уверена, в следующий раз остановлюсь здесь.
Pros:

Отличное расположение. Близость к морю. Квалифицированный персонал.

Cons:

Качество завтрака. Разнообразие предлагаемого меню.

2026-07-20 • via Nuitee
N
Ning • solo_traveller • cn
10
2026-07-19 • via Nuitee
I
Iskander • solo_traveller • kz
10
2026-07-18 • via Nuitee
I
Iskander • solo_traveller • kz
10
2026-07-18 • via Nuitee
I
Iskander • solo_traveller • kz
10
2026-07-18 • via Nuitee
Гамзат • family_with_children • kz
10
2026-07-18 • via Nuitee
Z
Zhomart • solo_traveller • kz
10
2026-07-17 • via Nuitee
M
Meirambek • solo_traveller • kz
8
Проветрить комнату и избавится от запаха сигарет в некурящей комнате.
Pros:

Персонал и локация.

Cons:

В комнате пахнет сигаретами, хоть я бронировал не курящую комнату.

2026-07-16 • via Nuitee
Аубакиров • solo_traveller • kz
10
2026-07-15 • via Nuitee
S
Sreejith • solo_traveller • fi
7
2026-07-15 • via Nuitee
БАХРИДЕНОВ • solo_traveller • kz
8
Pros:

Локация, сервис, обслуживание,

2026-07-14 • via Nuitee
БАХРИДЕНОВ • solo_traveller • kz
7
Pros:

Локация, сервис

Cons:

Одно и то же

2026-07-14 • via Nuitee
D
Didar • solo_traveller • kz
8
2026-07-09 • via Nuitee