Marlin Canary Wharf

Hotels
8.2 (1265 reviews)
9-11 Byng Street,(Off Westferry Road),South Quay , London , gb

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great location
Cons:
Issues with cleanliness
Inconsistent service quality

Categories

Cleanliness
7.45
A few reviews mentioned issues with cleanliness, particularly in the bathroom and overall perception was mixed.
Service
8.45
Mixed feedback; some found staff friendly and helpful, but one review noted rudeness. Overall, service maintained a positive standard.
Location
8.95
Multiple reviews praised the location as ideal, close to transport and attractions.
Room Quality
7.95
General sentiment was positive, though some noted small sizes and issues with specific facilities.
Amenities
7.45
Some amenities were lacking, such as towels and cleaning supplies; this affected overall perception.
Value for Money
8.45
Overall value perception was positive, but some felt the prices did not justify certain inconveniences.
Food and Beverage
8.45
This category was not mentioned in reviews but assumed standard quality for this hotel tier.
Overall Experience
8.45
Despite some issues, many reviews expressed a general enjoyment and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:28

Property Description

Luxurious Marlin Apartments in Canary Wharf

Stylish Apartments with Modern Amenities
The Marlin Canary Wharf apartments boast bare wooden floors, floor-to-ceiling windows, and spacious open-plan living areas with comfortable sofas and flat-screen TV/DVD player.

Convenient Facilities and Services
Guests can enjoy a fitted kitchen with a refrigerator and microwave, along with laundry facilities and a weekly housekeeping service for added convenience during their stay.

Prime Location and Accessibility
Located just a 10-minute drive from the O2 Arena and ExCel Exhibition Centre, and with Canary Wharf Underground Station a short walk away, Marlin Apartments offer easy access to key attractions and transportation hubs.

Book your stay at Marlin Canary Wharf for a luxurious and convenient experience!

Important information:

The property can only accept chip-and-PIN cards for pre-authorization. The card used for the pre-authorization and any prepayment of the apartment rate must be the same. The Property will require a photo ID (passport or drivers license) the card used to make the booking upon check-in.

As a guarantee against extra charges/damage fees, a credit card number and/or pre-authorization may be required at check-in.

Please be aware that Marlin operates a strict no-party, no-gathering policy, guests who are believed to be hosting a party will be removed by our 24-hour security team and charged in full for their booked stay, security costs and will be fully liable for any service recovery costs in relation to other guests/residents.

Please ensure you include all guests on your booking, and choose an apartment with enough beds for all guests. If you arrive with additional guests or require an apartment with a sofa bed and have not booked one, extra charges will apply.

Should the maximum number of people per apartment be exceeded without authorization, guests will be charged a penalty.

Please note that images are for illustrative purposes, the actual apartment may differ.

Please note that all Special Requests are subject to availability, and additional charges may apply.

In the event of non-arrival on your booked arrival date, failure to check-in by 09:00 on the day after your booked arrival date, without prior notification that you intend to arrive at a later date, may result in your reservation being canceled.

Please note that images are for illustrative purposes, the actual apartment may differ.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 1265 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.45
I
Ian • extended_group • gb
8
Pros:

Good location for a trip for an event at the o2 arena. The apartment was very spacious and comfortable

2026-03-14 • via Nuitee
A
Ajay • couple • gb
10
Amazing just have check in
Pros:

I like the way it’s was clean

Cons:

The pictures that’s were shown that you balcony but you guys didn’t it’s really hard to sit there also another thing they don’t mentioned you have to pay £100 deposit but you get that back

2026-03-14 • via Nuitee
A
Aishat • family_with_children • ng
10
2026-03-13 • via Nuitee
M
Marek • solo_traveller • sk
8
Pros:

Super veľký apartmán, pohodlný, blízko bankovej štvrte, kde som mal meetingy.

Cons:

treba platiť zálohu, pri kurzových rozdieloch to po vrátení spravilo 5 eur:).. navyše nefungoval terminál, takže checkin trval viac ako pol hodinu, ale to sa môže stať hocikde..

2026-03-10 • via Nuitee
Z
Zara • extended_group • gb
9
Lovely clean apartment and friendly reception staff.
Pros:

Spacious bright light serviced apartment.
Both beds very comfortable and plenty of space with sofa bed pulled out.
Clean well stocked kitchen and bathroom.
Felt safe inside the building. Quiet at night time.
Clear communication before arrival and friendly staff at reception when we got there.
Five minute walk to the DLR/convenience shop opposite.
Lift for those who need it.

Cons:

Area felt a little bit off, lots of buildings mid development and felt quite run down for a Canary Wharf address. Probably safe outside but wouldn’t have felt ok to walk back alone at night.
WiFi upload not sufficient to watch films or work from the apartment.

2026-03-09 • via Nuitee
M
Muhammed Nazif • couple • gb
8
2026-03-05 • via Nuitee
R
RobStokes • family_with_children • gb
10
Ideal stay
Pros:

Second time of staying with Marlin Apartments (different location to last time). Staff were friendly and helpful, room was large and well-equipped for an overnight stay. Bed comfortable. Location is good for getting around Canary Wharf area, its about a 15 minute walk from Canary Wharf tube station.

2026-03-01 • via Nuitee
M
Marie-Alexandra • family_with_children • be
9
Perfect situation and perfect place for those looking for a quiet clean property with kitchen
Pros:

The staff (Jay and ... sorry I forgot his name) was very welcoming and did his best to prepare everything to accomodate my health needs. All was very clean and the fridge was cool upon arrival to receive any shopping one might have done at the stores nearby or brought, including frozen food. The appartment has a big kitchen, with all the necassary appliances from electric plates and oven to microwave, dishwasher and washing machine. Nice bathroom with bath and glass panel to take also a shower. Hair dryer provided in the bathroom. Ironing set in the closet. Big 2 people bed with 4 cushions provided, with matrass protection. Appartment was VERY quiet. Mail slot in the appartment door and bell to ring on your personnal door so you can also invite people and get your mail for long stays. All wooden floor, no carpet. Ideal for dustmite allergic people. Neighbourhood is incredible with the waterways and a huge shopping mall, lots of restaurants of all kinds, a park and the metro at a 10min walk.

Cons:

The bed was a bit hard and tired. I could feel a spring higher than the rest at night and had to shift until I found a place where I did not feel it. Got no instruction about the heating so I have no idea if there is any. On the other hand, none was needed as the appartment warms very fast with the slightest ray of sun so we didn't ask. Not used to UK electricity with switches on every socket and jumpers on the wall. Never had used electric plates. It was a bit trial and error to find what did what. A small tour of the property or instructions on arrival would have been a real bonus. But I could have asked.

2026-03-01 • via Nuitee
O
Opeyemi • couple • gb
10
2026-02-25 • via Nuitee
J
Jack • extended_group • gb
8
2026-02-25 • via Nuitee
A
Andrew • family_with_children • gb
10
The perfect place to stay in London
Pros:

Well situated and extremely comfortable.

Cons:

Nothing

2026-02-22 • via Nuitee
A
Autumn • couple • gb
8
2026-02-22 • via Nuitee
I
Iman • couple • gb
5
2026-02-14 • via Nuitee
M
Mohamed • family_with_children • gb
8
Very good for families
Pros:

Good for families

Cons:

Slightly expensive but was still a nice stay

2026-02-14 • via Nuitee
C
Cyril • solo_traveller • nl
9
Spacious appartments, good value for money
Pros:

Good location (10-15 min walk from Jubilee Park) and very friendly personnel. The appartment was spacious and clean. All in all wonderful!

2026-02-11 • via Nuitee
I
Ijeoma • family_with_children • us
9
Pros:

Great location and excellent staff

2026-02-09 • via Nuitee
A
Arturs • solo_traveller • lv
10
Exceptional staff, great apartment.
Pros:

Really enjoyed my stay. Incredibly helpful staff, got a free upgrade to a much larger apartment than initially booked. 10 out of 10. Definitely would recommend to anyone that needs to stay in Canary Wharf.

Cons:

Bathroom was a bit cold but the rest of the house was warm and nice. Even with this - the value for money was incredible.

2026-02-08 • via Nuitee
Y
Yasmin • couple • gb
1
2026-01-31 • via Nuitee
I
Ivor • solo_traveller • gb
7
2026-01-28 • via Nuitee
F
farquharson • couple • gb
4
Pros:

The cleanliness and the friendly staff.

Cons:

I had no heating the room after speaking with the gentleman. And he told me he would bring us a portable heater. We left early the morning due to our baby feeling sick.

2026-01-27 • via Nuitee