Marlin Canary Wharf

Hotels
8.2 (1431 reviews)
9-11 Byng Street,(Off Westferry Road),South Quay , London , gb

listing image 1
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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great location
Cons:
Issues with cleanliness
Inconsistent service quality

Categories

Cleanliness
7.45
A few reviews mentioned issues with cleanliness, particularly in the bathroom and overall perception was mixed.
Service
8.45
Mixed feedback; some found staff friendly and helpful, but one review noted rudeness. Overall, service maintained a positive standard.
Location
8.95
Multiple reviews praised the location as ideal, close to transport and attractions.
Room Quality
7.95
General sentiment was positive, though some noted small sizes and issues with specific facilities.
Amenities
7.45
Some amenities were lacking, such as towels and cleaning supplies; this affected overall perception.
Value for Money
8.45
Overall value perception was positive, but some felt the prices did not justify certain inconveniences.
Food and Beverage
8.45
This category was not mentioned in reviews but assumed standard quality for this hotel tier.
Overall Experience
8.45
Despite some issues, many reviews expressed a general enjoyment and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:28

Property Description

Luxurious Marlin Apartments in Canary Wharf

Stylish Apartments with Modern Amenities
The Marlin Canary Wharf apartments boast bare wooden floors, floor-to-ceiling windows, and spacious open-plan living areas with comfortable sofas and flat-screen TV/DVD player.

Convenient Facilities and Services
Guests can enjoy a fitted kitchen with a refrigerator and microwave, along with laundry facilities and a weekly housekeeping service for added convenience during their stay.

Prime Location and Accessibility
Located just a 10-minute drive from the O2 Arena and ExCel Exhibition Centre, and with Canary Wharf Underground Station a short walk away, Marlin Apartments offer easy access to key attractions and transportation hubs.

Book your stay at Marlin Canary Wharf for a luxurious and convenient experience!

Important information:

The property can only accept chip-and-PIN cards for pre-authorization. The card used for the pre-authorization and any prepayment of the apartment rate must be the same. The Property will require a photo ID (passport or drivers license) the card used to make the booking upon check-in.

As a guarantee against extra charges/damage fees, a credit card number and/or pre-authorization may be required at check-in.

Please be aware that Marlin operates a strict no-party, no-gathering policy, guests who are believed to be hosting a party will be removed by our 24-hour security team and charged in full for their booked stay, security costs and will be fully liable for any service recovery costs in relation to other guests/residents.

Please ensure you include all guests on your booking, and choose an apartment with enough beds for all guests. If you arrive with additional guests or require an apartment with a sofa bed and have not booked one, extra charges will apply.

Should the maximum number of people per apartment be exceeded without authorization, guests will be charged a penalty.

Please note that images are for illustrative purposes, the actual apartment may differ.

Please note that all Special Requests are subject to availability, and additional charges may apply.

In the event of non-arrival on your booked arrival date, failure to check-in by 09:00 on the day after your booked arrival date, without prior notification that you intend to arrive at a later date, may result in your reservation being canceled.

Please note that images are for illustrative purposes, the actual apartment may differ.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 1431 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.45
S
solairaj • couple • gb
10
2026-05-16 • via Nuitee
S
solairaj • couple • gb
10
2026-05-16 • via Nuitee
S
solairaj • couple • gb
10
2026-05-16 • via Nuitee
R
Rossa • extended_group • ie
1
2026-05-15 • via Nuitee
N
NASIF • family_with_children • gb
9
2026-05-15 • via Nuitee
R
Rossa • extended_group • ie
1
Terrible .
Pros:

Nothing.

Cons:

We had an absolutely terrible experience staying here and would strongly advise people to avoid this place.

When we arrived, there was no running water at all and the entire accommodation smelled like vomit. There was also no proper heating, the showers were broken, and we were not provided with fresh towels during our stay.

At around 5pm on the first day, a man wearing what looked like a dog warden vest suddenly burst into our room without warning and began checking all of the rooms. It was extremely intimidating and completely inappropriate. We had only booked this place as somewhere to sleep after attending a concert that night.

After returning from the concert, we noticed money missing from one of our bags. The next morning, someone attempted to enter our room twice using a keycard and repeatedly questioned how many people were staying there, even though there were only the 6 guests included in the booking.

Later that night, we returned around midnight, sat quietly watching TV, and were about to order food when the same “dog warden” aggressively burst into the room again claiming we were being too loud. He searched the room, dragged us out, and threatened us with a £2000 fine if we refused to leave. During this confrontation, he claimed he did not even work for the accommodation but then offered to let us stay if we gave him cash directly. He refused to properly identify who he worked for, which made the entire situation feel extremely suspicious and unsafe.

We were eventually thrown out onto the street in the middle of the night with nowhere to stay, despite also paying a £200 deposit. One of my friends suffered a panic attack outside in the freezing cold, and her inhaler was still inside the room. We begged to retrieve it, but he refused to let us back in. The lack of care and basic humanity shown in that situation was genuinely frightening and dangerous.

2026-05-15 • via Nuitee
R
Rashid Hafeez • solo_traveller • gb
9
Pros:

ni ce clean and spacious apartment - Good value for money .

Cons:

Parking should be free .

2026-05-13 • via Nuitee
J
Jessica • solo_traveller • gb
10
Pros:

Lovely, clean & spacious studio apartment. Perfect for a few night's stay. Location was great, had added extras like salt & pepper - anything you would need for a few days.

2026-05-13 • via Nuitee
D
Doreen • extended_group • ie
8
Over all the apartment was very spacious, pity about water pressure and flies .
Pros:

Location was good

Cons:

There was poor water pressure and a good few small flies in apartment.

2026-05-13 • via Nuitee
I
Ismail Danladi • couple • ng
10
2026-05-12 • via Nuitee
D
Dallia Rose • family_with_children • gb
10
2026-05-12 • via Nuitee
Y
Yusuf • couple • gb
10
Stay was amazing will most definitely be coming back to stay again
2026-05-12 • via Nuitee
N
nicola • couple • gb
10
Good location to rail and buses. Very clean comfortable stay.
Pros:

Easy to find from Canary Wharf station. Great friendly staff and very comfortable bed.

Cons:

Loved it all only slight niggle with the recycling at end of stay. Didn’t see any separate bins for recycling our rubbish in basement.

2026-05-11 • via Nuitee
E
Emma • extended_group • es
8
2026-05-11 • via Nuitee
Y
Yla • solo_traveller • gb
10
Pros:

Excellent for hosting groups. Spaces were big and well decorated, in a great location with lovely views. Staff were helpful.

Cons:

Probably could have used slightly more stuff in the apartments, like bin bags and toilet paper

2026-05-11 • via Nuitee
E
Ellen • extended_group • us
8
Clean, comfortable apartment in a hip, upcoming part of town.
Pros:

Clean, no clutter

Cons:

No place to hang wet towels in the bathrooms. No electrical outlet near a mirror for a hair dryer.

2026-05-11 • via Nuitee
A
Alysha • extended_group • gb
8
2026-05-10 • via Nuitee
C
Chloe • extended_group • gb
10
2026-05-10 • via Nuitee
N
Nabeel • couple • gb
3
There was no notice that there will be a £100 on hold and never got the £100 back I am still awaiting for that…
Pros:

Very beautiful design

Cons:

There should’ve been at least water bottle in the fridge

2026-05-08 • via Nuitee
A
Andrew • couple • gb
9
Great location and plenty of space with some good views.
Pros:

The apartment was sizeable, clean and well situated.

Cons:

The bed was a bit hard and creaky. The patio doors wouldn’t lock which was reported to the staff.

2026-05-08 • via Nuitee