Staybridge Suites Rochester by IHG

Hotels
•
Staybridge Suites
8.5 (139 reviews)
2350 Commerce Drive Northwest , Rochester , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Spacious rooms
Very clean
Comfortable beds
Friendly/polite staff
Good location
Good breakfast options (in some reviews)
Quiet and comfortable
Shuttle/transport service
Cons:
Minimal breakfast (mentioned by one reviewer)
Perceived as a little pricey
Noisy/broken bathroom water tap
Ice vending machine not working

Categories

Cleanliness
9.7
Multiple reviewers specifically praise cleanliness; rooms described as very clean.
Service
9
Staff repeatedly described as great and polite; shuttle/transport to mall noted positively.
Location
9
Described as perfect for visits and close to happening places; location is a clear strength.
Room Quality
8.4
Rooms noted as spacious with very comfortable beds, but several mentions of a noisy/broken bathroom water tap.
Amenities
8
Mixed: transport/shuttle is a plus, but an ice vending machine was reported not working; otherwise standard.
Value for Money
7
At least one reviewer called the hotel a little pricey, indicating value is a weaker area.
Food and Beverage
7.4
Mixed feedback on breakfast — one review called it minimal while another praised many hot and cold options.
Overall Experience
9.5
Generally positive sentiment: several guests had a nice stay and would return; one called it 'ok.'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Luxurious Amenities
Staybridge Suites Rochester offers an indoor pool, fitness centre, hot tub, and barbecue facilities for a truly relaxing stay.

Convenient Services
Enjoy free WiFi, shuttle service, laundry facilities, and complimentary parking during your visit.

Comfortable Accommodations
Each room features air conditioning, a dishwasher, microwave, refrigerator, and a private bathroom, ensuring a comfortable and convenient stay at Staybridge Suites Rochester.

Book now to experience the perfect blend of comfort and convenience at Staybridge Suites Rochester.

Important information:

Staybridge Suites accepts pets under 80 pounds with verification of medical records. Service pets are exempt from this policy. Deposit is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RST

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 139 reviews
Cleanliness: 9.7
Service: 9
Location: 9
Room Quality: 8.4
Amenities: 8
Value for Money: 7
Food and Beverage: 7.4
Overall Experience: 9.5
D
Deb • couple • us
9
Good
2026-10-30 • via Nuitee
S
sandra • couple • us
8
Hotel was overall an ok place to stay
Pros:

Room was spacious and clean. Bed was super comfy

Cons:

Breakfast was minimal

2026-10-20 • via Nuitee
D
Debbie • couple • us
9
thank you
Pros:

very clean and just a nice space to be in.

Cons:

I thought it was a little pricey

2026-09-17 • via Nuitee
J
Jamie • couple • us
10
We had a nice stay and will stay again.
Pros:

Staff were great, facilities were clean and comfortable, location perfect for our visit. Breakfast was good with lots of options for both hot and cold.

2026-08-31 • via Nuitee
S
sulayman • couple • sa
10
شكرا على كل الجهود
Pros:

النظافة /. التنظيم / النقل من و إلى المايو /
التعامل الراقي

Cons:

صوت مفتاح الماء في البانيو بالحمام

2026-08-28 • via Nuitee
S
sulayman • couple • sa
10
2026-08-28 • via Nuitee
S
sulayman • couple • sa
10
2026-08-19 • via Nuitee
S
sulayman • couple • sa
10
من افضل الاختيارات
Pros:

الهدوء والنظافة والراحة

Cons:

مفتاح الماء في دورة المياه

2026-08-19 • via Nuitee
S
Stephanie • solo_traveller • us
10
2026-07-23 • via Nuitee
S
Shalonda • solo_traveller • us
1
Pros:

Nothing

Cons:

Nithing

2026-07-15 • via Nuitee
J
Joe • couple • us
9
2026-06-30 • via Nuitee
D
Dixon • family_with_children • us
10
2026-06-28 • via Nuitee
B
Baiba • family_with_children • us
9
2026-06-20 • via Nuitee
C
Carl • solo_traveller • us
9
2026-06-14 • via Nuitee
K
Kerri • solo_traveller • us
10
2026-06-14 • via Nuitee
K
Koganti • couple • us
7
Good
Pros:

Close to the happening places

Cons:

Ice wending machine not working

2026-06-14 • via Nuitee
K
Kathleen • couple • us
10
2026-06-07 • via Nuitee
M
Maria • extended_group • us
9
2026-05-04 • via Nuitee
L
Lisa • family_with_children • us
5
2026-05-01 • via Nuitee
R
Rebecca • family_with_children • us
5
Pros:

Clean

Cons:

There was an extra charge not listed on bookings.com for "parking maintenance". I have never seen this before! When we tried to check out, there was no one at the front desk to talk to .

2026-04-05 • via Nuitee