Eden Lodge Vumba

Hotels
Savanna Sunrise
7 (5 reviews)
Freshwater Road, Bvumba, Mutare , Mutare , ZW

Facilities

Free WiFi
24-hour front desk
Garden
Designated smoking area
Wheelchair accessible
Conference space
Free self parking

Property Description

Amenities and Features:

  • Garden views
  • Complimentary wireless internet access
  • On-site restaurant and room service

Guestroom Highlights:

  • 16 guestrooms with fireplaces
  • Satellite television for entertainment

Additional Perks:

  • 24-hour front desk and coffee/tea in a common area
  • Free self parking on-site

Book your stay at Eden Lodge Vumba and experience the best of Mutare with ease!

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HRE

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

7
Based on 5 reviews
V
Verified traveler
2
Eden Lodge Vumba worst hotel stay ever
Pros:

Our stay at Eden Lodge was horrible and the worst hotel we have ever stayed at. There was no power on in hotel as the generator is only turned on at 6.00pm and the staff were using a torch to try and find our booking.

We booked and paid 6 weeks before our stay but the reception had no record of our booking and payment when we tried to book in. Our booking details and payment were only confirmed the next morning.

The trainee receptionist was clueless and had a serious case of body odour. Her attitude was also surly and unhelpful.

The room we were given had no toilet or towels and the floor was covered in live ants. The bed linen was below standard and there was no hot water with which to bath either at night or in the morning.

The trainee receptionist/waiter did not know what food was available on the menu and had to go backwards and forwards to the kitchen to find out what we could order.

There was no butter or margarine available to spread on the bread and the milk was sour.

We paid for two nights but checked out after the first night. No refund was offered.

When we drove up to the exit gate the guard demanded that we return to reception and get an exit pass. We did not know we required a pass and were not given it by the receptionist when we booked out. It was not possible to turn around at the exit and we had either reverse all the way back to the reception or drive on until we found an area in which to turn around.

We not ever recommend this hotel to anyone.

2022-08-29 via Nuitee
T
Thierry
8
Pros:

wonderful place

2022-05-30 via Nuitee
V
Verified traveler
6
Pros:

The local area was good but there are few issues that could be looked at to improve.
1. Increase power supply points within the cottage. One power power for two bedrooms is a bit too conservative.
2. Improve WiFi connectivity to the rooms.
3. Restaurant service was very poor. A lot of guests ended up having meals away from the lodge.

2017-01-03 via Nuitee
T
Tatenda
10
Pros:

We didn't get our breakfast the time we had requested so we left without having breakfast

2016-07-25 via Nuitee
B
Bo
8
5 Swedes visiting
Pros:

Visited the area for seeing friends and visiting project .
Eden L is a good and peaceful place to stay , everyone is very friendly and Welcome you

2016-01-12 via Nuitee