Corporate Keys - Freshwater Place

Hotels
7.9 (82 reviews)
1 Freshwater Place , Melbourne , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Spacious layout
Cons:
Cleanliness issues
Equipment malfunctions

Categories

Cleanliness
6.9
The cleaners left items in the room and hadn’t made a bed.
Service
8.4
Ground staff/reception staff were super.
Location
8.9
Perfect location with excellent city views!
Room Quality
7.4
Loved the compact yet spacious layout, but there were issues with equipment.
Amenities
7.9
Great amenities, but a few issues with equipment (e.g., floor lamp).
Value for Money
7.4
Fair value considering location and size, though issues noted.
Food and Beverage
8.4
Standard quality for this hotel tier.
Overall Experience
7.9
A solid stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:49

Property Description

Luxurious Self-Contained Apartments
Located just a 5-minute walk from Eureka Tower and Southbank Promenade, Corporate Keys - Freshwater Place offers modern self-contained apartments with free WiFi.

Fully Equipped Kitchen and Living Room
The air-conditioned apartments feature a fully equipped kitchen with modern appliances and laundry facilities. Relax in the living room with a flat-screen TV, DVD player, and iPod docking station.

Convenient Location
Only a 10-minute walk from Crown Casino, Federation Square, and Flinders Street Station, our hotel is also just a short drive from Melbourne Convention and Exhibition Centre.

Book your stay at Corporate Keys - Freshwater Place for a comfortable and convenient experience.

Important information:

Facilities, including the gym and pool, are currently unavailable for short-stay guests at this property due to restrictions imposed by the building’s owners corporation, which Corporate Keys has no control over. This is evident by the absence of photos of these facilities on this listing. Please note that there is a nonrefundable 2.3% charge when you pay with a Visa, MasterCard and American Express credit card. Payments are facilitated through RMS Pay - a secure payment channel. A payment link will be sent to you within 48 hours of making your reservation. An additional fee of $120.00 will be imposed if a Corporate Keys staff member needs to attend with a physical EFTPOS machine. Please note that we currently utilize a check-in contractor for this property. Please confirm via the check in portal a minimum of 8 hours in advance of your expected arrival time. Check-in is between 4:00 PM and 9:00 PM, with additional charges applicable after this time. Primary guests must be physically present at check-in to present valid ID. Additional guests on the booking will not be checked in if the above policy is not followed. Guest can check-in between 4PM and 9PM. Charges apply for check-in after 9PM. Please note that all special requests are subject to availability and additional charges may apply. You can use the Special Requests box when booking or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 82 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.9
Room Quality: 7.4
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 7.9
K
Kim couple nz
10
Pros:

Stay place

Cons:

Stay place

2026-01-26 via Nuitee
T
Tom couple au
9
Perfect location, great size, great amenities, great views on ground staff/reception staff super.
Pros:

Loved the compact yet spacious and well laid out floor plan of apartment.

Cons:

The hot and cold taps for the hand basin were mixed up…. Cold was hot and hot was cold…. Concertina door to block off laundry was absolutely jammed open! The floor lamp in the lounge did not work.

2026-01-20 via Nuitee
M
Meinda couple au
10
Beautiful room & perfect location with excellent city views!
Pros:

The size of the unit was great and the location was perfect!!

Cons:

There were only 2 towels but the room had 2 large beds and a sofa bed, so if more people stayed there wouldn’t have been enough towels.
The cleaners left items in the room and hadn’t made a bed, but luckily we didn’t need that bed… and the next morning the problem was rectified.

2026-01-20 via Nuitee
E
Edward Chee Ding solo_traveller my
7
2026-01-04 via Nuitee
A
Adam solo_traveller au
9
2026-01-04 via Nuitee
A
Anastasi couple au
8
Good...
Pros:

All good...a little put of the way...long walk to City

Cons:

Having to wait for keys...

2025-12-28 via Nuitee
F
Florian couple fr
10
Emplacement parfait accueil très chaleureux !
Pros:

L’appartement possède tout ce dont vous avez besoin ,
Nos hôtes était très accueillant et présent si besoin !
Nous sommes resté plus d’un mois ce fut parfait 🙌🏻

2025-12-15 via Nuitee
J
jason family_with_children au
9
Will be back
Pros:

Excellent location and room.

Cons:

All was fantastic

2025-12-07 via Nuitee
J
Julie couple au
9
2025-10-30 via Nuitee
T
Tautiepa solo_traveller au
8
Pros:

Location was brilliant

Cons:

TV - could easily upgrade to one that has casting option and better quality

2025-09-20 via Nuitee
S
Smeaton solo_traveller au
1
2025-07-17 via Nuitee
K
Kelsey review category business travellers au
10
Amazing apartment and location, will be back.
Pros:

The apartment was stunning! Breathtaking views, incredible location. Had everything I needed for my stay. Was clean, quiet and very well maintained. Would return without hesitation.

2025-01-30 via Nuitee
A
Arif review category business travellers au
10
Exceptional
2025-01-26 via Nuitee
C
Chloe young couple au
7
it was lovely for location and price point for the week.
Pros:

the location was perfect - we walked into south melbourne, east melbourne, the cbd, carlton, fitzroy, collingwood and more! the place was very spacious and the bathroom was very clean.

Cons:

the photos and layout of the place did not match up. there was no balcony or even a window we could open for fresh air from the outside causing our place to be stuffy at times. instructions for how to use the aircon would have been much appreciated as it was
confusing to operate and we could not feel it.

2025-01-26 via Nuitee
K
Karen young couple au
7
Great location
Pros:

Location

Cons:

Water pressure in the bathroom sink is very weak.
Not much in accessories, eg. No salt/pepper, glad wrap, paper towel, only 2 pods for 5 day stay. Toaster probably needs replacement, bit aged, and very basic facilities for an apartment. etc..

2025-01-21 via Nuitee
B
Brad review category business travellers au
8
Very good
2025-01-20 via Nuitee
D
DAVID family
10
Pros:

Quite convenient while visiting Melbourne for business and leisure Look forward to stay again

Sincerely

2025-01-18 via Nuitee
V
Verified traveler
8
Pros:

The check in host was late and it was already a late check in at 4pm. The unit was clean, kitchen was good and location was perfect. However, the unit needed some upkeep. Doors didn't shut correctly, the laundry door couldn't shut, the outside door got stuck shut. View of the city was great but very little view of the water. Unit was easy to find and communication between the organisation was very good.

2025-01-01 via Nuitee
M
Meek young couple nz
8
No problem good location. Getting into the room could be made a bit easier
Pros:

There was no breakfast. The location was pretty good

Cons:

When you arrive in a country at 8.am and can't get into the accommodation until 4pm in the afternoon not the best then they ask for $25 an hour if you want in earlier.

2024-12-17 via Nuitee
B
Bronwyn young couple au
2
Very poor
2024-08-18 via Nuitee