BRYQS Hotel

Hotels
7.6 (833 reviews)
20 Jalan Tun Sambanthan 3 , Kuala Lumpur , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient pricing
Cons:
Dirty rooms
Unpleasant smell
Poor maintenance

Categories

Cleanliness
5.06
Numerous complaints regarding dirty rooms and facilities.
Service
9.53
Many positive remarks about friendly and helpful staff.
Location
7.07
Location is described as far and scary to walk at night.
Room Quality
6.02
Rooms reported as smelly, dirty, and poorly maintained.
Amenities
7.55
Some amenities like kettle available but overall lacks essential features.
Value for Money
8.51
Price seems reasonable, but quality does not meet expectations.
Food and Beverage
9.56
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.53
Many guests expressed dissatisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:33

Property Description

Convenient Location

Modern Amenities

Culinary Delights

Contact us now to book your stay at Royce Hotel Kuala Lumpur Sentral and experience the best of Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 833 reviews
Cleanliness: 5.06
Service: 9.53
Location: 7.07
Room Quality: 6.02
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 9.56
Overall Experience: 7.53
K
KANNAN • family_with_children • my
10
Pros:

Excellent

2026-03-13 • via Nuitee
K
KANNAN • family_with_children • my
10
Pros:

Excellent

2026-03-13 • via Nuitee
I
Irwin Prem • family_with_children • my
10
2026-03-13 • via Nuitee
J
Jadwiga • family_with_children • pl
7
2026-03-12 • via Nuitee
M
Muganis • couple • my
1
-
Pros:

nothing

Cons:

We reserved a room for a night, but they didn't reserve it although confirmation message was sent as per requested. Also, none informed earlier about the non availability until we reach. I need to give this rate as didn't work as promised.

2026-03-11 • via Nuitee
E
Elen • family_with_children • my
8
Pros:

Good location

Cons:

No comments

2026-03-10 • via Nuitee
V
Valentyna • couple • my
10
2026-03-09 • via Nuitee
L
Luis • solo_traveller • lb
2
Disappointing crash India style
Pros:

Passable crash if there's nothing more. Or you want to go the nearby indu temples.
Uncomfortable very samall room. I was upgraded twice from complaining. Really disappointing. Even if beds sheets and toilet were properly clean. There is loud trance music in reception. Not attentive staff and lights outside the windows to keep you awake until 3.00 am
Never again

Cons:

The first two tiers claustrophobic. Cheapest is windowless. Next is tiny.
Beware

2026-03-09 • via Nuitee
P
PHN • family_with_children • my
10
2026-03-09 • via Nuitee
A
Afaq • solo_traveller • gb
5
2026-03-08 • via Nuitee
M
Monde • family_with_children • my
7
2026-03-06 • via Nuitee
Z
Zueryn • solo_traveller • my
5
2026-03-04 • via Nuitee
S
Steve • family_with_children • gb
1
Cons:

I payed and then I left

2026-03-04 • via Nuitee
E
ELSHEIKHABDELBASIT • family_with_children • eg
5
2026-03-03 • via Nuitee
C
Chong • family_with_children • sg
1
Suddenly Cancel
Pros:

Nil

Cons:

Nil

2026-03-03 • via Nuitee
K
Kevin • family_with_children • ca
3
Ok hotel- Served its purpose.
Pros:

Hotel is situated just a couple of blocks from the city centre. Walking with a wheelie is just manageable as sidewalk is not ideal.

Cons:

A/C was very intermittent and cooling the room took some time. The temperature reading on the remotes screen was hardly readable as it showed only half the numerals! Bed us too big for the size of the room.Nothing to do in the area apart from walking to city centre.

Hike there elevator malfunctioned.

2026-03-03 • via Nuitee
G
gabriele • couple • it
8
2026-03-02 • via Nuitee
U
UGANESWARI • family_with_children • my
9
Was so happy about my stay, will come again
Pros:

Convenient to find food and shopping, temples are in walking distance

2026-03-02 • via Nuitee
M
Marea • extended_group • gb
3
Cons:

Stains on the bed and someone else’s hair band under the pillow before we got in the bed

2026-03-01 • via Nuitee
S
Sanjay Kumar • solo_traveller • my
4
Interesting
Pros:

cleanliness

Cons:

as usual with cheap hotels u can hear ever door opening and closing on the whole flooor

2026-03-01 • via Nuitee