Hampton Inn & Suites Baltimore North/Timonium, MD

complimentary breakfast

Gym and location .. staff was friendly and knowledgeable of the area

Very clean room. Good water pressure in the shower. HVAC operating efficiently and quietly. Exceptionally friendly staff.

Room, staff and hotel was nice.

It was tightly tucked away next to Sams Club and wasn't crazy about this BUT Bill I think his name was at the front desk was just truly the best gracious funny and so accommdating. My father has trouble walking and he switched our room to one that was available right next to the elevator so he would not have to walk very far at all - and gave water for us to take to our room. The hotel itself is not large and the interior felt surprisingly boutique-ish and comfortable - was so clean and the room was up to date, clean and really just perfect.

The check in was fast and professional, I like the amenities, such as the swimming pool, gym and complementary breakfast. The beds were also comfortable and the walk in shower.

Location and the front desk staff was friendly and very helpful.

We stay here every time we need a hotel room in the area. This place never disappoints. The staff are always so friendly and helpful. Place decorated beautifully for Christmas! Breakfast is very good and has a nice selection of hot and cold foods. Large area for eating and relaxing. Rooms are the perfect size, and the bed is comfortable. Alway able to get a great deal from booking.com. Great location - close to restaurants and the highway.

I stayed at the Hampton inn December 12/13 and prepaid , as in not refundable, my reservation. The website listed parking as included in my rate. After checking out, a $5 per night parking maintenance fee was added to my credit card. This fee was not listed on my receipt when I booked. I was not told about the fee when I checked in, nor when I checked out. I called the hotel to ask what the charge was for and was informed it was a parking maintenance fee, not actually a parking fee. Like a parking hoa fee. It’s not a lot of money, but it is a scam. The hotel adds the fee to every guest every night. It diminishes the Hampton inn brand.

Woke up this morning to a Delta flight cancellation, so I was unable to arrive at my destination and this hotel. I called the hotel immediately upon finding that I could not make the trip. I am a lifetime Hilton Hhonors Diamond member, so I have traveled a lot. I understand about cancellation policies, however, I have never had an issue with cancellation charges under these circumstances. I have left multiple messages for the manager of the property, but no return calls. I had two rooms booked, one for myself and one for a business associate (also on the same flight). It's pretty poor customer service that we were charged for two rooms when we were unable to board the plane to get there. Flight disruptions happen regularly for a variety of reasons. There is no reason to be unreasonable about cancellation policies. This is not simply a "no show".

Clean and modern, excellent customer service. Conveniently located and ample parking next to Sam’s Club and Lowe’s Home Center.

Front-desk staff were extremely pleasant and helpful—directed us to what I am convinced is the best local restaurant, etc.. Facilities and room were well kept up.
Hotel otherwise is standard and set in a sterile environment surrounded by big-box stores and mini-malls, far from convenient mass transport. The major transport service to BWI was no longer in business. It would be good to arrange for short-term transport to train terminals or else shuttles to the airport. Thanks.

Clean, fabulous location, good breakfast