Hotel&Resort Yamanouchi Hills

Hotels
8.2 (106 reviews)
Hirao 5976-1 , Yamanouchi , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Cons:
Cleanliness issues
Room size concerns
Facilities are somewhat dated

Categories

Cleanliness
7.41
Some reviews indicated cleanliness issues, particularly with bathrooms.
Service
8.88
Staff were frequently described as kind and helpful.
Location
8.92
Conveniently located near amenities and easy access to transportation.
Room Quality
6.87
Rooms described as somewhat old and small, with some discomfort.
Amenities
8.4
Free drinks, onsen access, and lounge services received positive notes.
Value for Money
8.36
Good value noted, especially with inclusive options.
Food and Beverage
8.41
Compliments on the quality of meals and complimentary snacks.
Overall Experience
8.38
Generally positive experiences noted, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:24

Property Description

Garden Oasis
Escape to a tranquil garden paradise at Yamanouchi Hills. Enjoy the serene surroundings and reconnect with nature during your stay.

Relax in the Hot Spring Bath
Unwind and rejuvenate in the soothing hot spring bath available for all guests. Let the warm waters melt away your stress and leave you feeling refreshed.

Convenient Location
Explore nearby attractions like Jigokudani Monkey Park and Ryuoo Ski Park, all just a short distance from the hotel.

Book now at Hotel&Resort Yamanouchi Hills for a rejuvenating getaway amidst the beauty of Yamanouchi.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 106 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 6.87
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
F
Fai Kin • family_with_children • hk
10
2026-03-28 • via Nuitee
L
Lemon • family_with_children • hk
8
Hot springs are excellent
Pros:

The hot springs are excellent, and the lounge offers complimentary snacks and drinks, which is a major plus, allowing you to relax and enjoy yourself.

Cons:

The facilities are a bit old, and the water pressure in the bathroom of the guest room is insufficient.

2026-03-26 • via Nuitee
K
Kelly • family_with_children • nl
7
2026-03-24 • via Nuitee
N
Norie • couple • jp
7
安定
Pros:

フリースタイル
ラウンジの充実
温泉露天風呂
普段の宿泊料金に戻ったこと！

Cons:

朝食内容

2026-03-23 • via Nuitee
M
Mario • couple • it
3
Pessimo rapporto qualità prezzo Non consigliabile
Pros:

Purtroppo nulla. Hotel squallido, vecchio, totale assenza di servizi. Per fare la colazione e la cena volevano una prenotazione di 3 giorni. Unico fattore positivo la free lounge con caffè bevande e alcolici offerti tutto il giorno.

Cons:

Pessimo rapporto qualità prezzo

2026-03-20 • via Nuitee
M
Mari Francis • family_with_children • ec
10
Pros:

La habitación, desayuno y ubicación

Cons:

No había nadie en recepción cuando iba a hacer el check in y tampoco al hacer el check out

2026-03-17 • via Nuitee
C
Clare • family_with_children • gb
7
2026-03-12 • via Nuitee
K
Khader • family_with_children • cl
10
2026-03-10 • via Nuitee
K
Kenny • solo_traveller • us
9
2026-03-10 • via Nuitee
C
Chris • couple • us
8
2026-03-09 • via Nuitee
安安與 • couple • tw
9
這是一間物超所值的飯店，有免費的小點心、飲料和酒從下午三點可以享用到半夜十二點，還有一些桌遊可以玩，有室內和室外泡湯的場所，空間大、很舒適，備品很齊全，我們訂了一泊二食，晚餐是個人套餐，如果是想追求高級的食材這裡是比不上，但是如果是喜歡多樣
Pros:

貼心的設備

Cons:

稍微有點年份

2026-03-01 • via Nuitee
S
Simon • couple • au
10
Fantastic
Pros:

Location and staff

Cons:

Nothing

2026-02-25 • via Nuitee
K
kanako • extended_group • jp
8
とても気持ちよく過ごせて、また来たいと思わせてくれる宿泊施設でした
Pros:

・オールインクルーシブで、いつでも利用出来た
・湯上がりにアイスのサービスがあった
・タオルも自由に持って行けたので、朝食の後、部屋に
戻らずにふらっと朝風呂に行けた
・使用はしなかったけれど、コインランドリーがあった
・食事が美味しかった
・駅近なので、飲食店やコンビニが近くにあって便利だった

☆☆☆ 何よりスタッフのサービスがとても素晴らしかったです！

Cons:

・お部屋が狭かった
・部屋の照明が暗かった
・洗面台が小さかった
(おそらくこのホテルで一番お安いお部屋だったので)

2026-01-21 • via Nuitee
K
kaori • couple • jp
7
コスパ最高
Pros:

無料のラウンジサービスが良かった

Cons:

内風呂がちょっと汚かった

2026-01-20 • via Nuitee
Y
YU TZU • couple • tw
8
Pros:

一樓有公用區域以及酒水暢飲

2026-01-14 • via Nuitee
J
Ju CHI • couple • tw
10
2026-01-10 • via Nuitee
P
Phatcharadhan • family_with_children • th
10
2026-01-09 • via Nuitee
C
Casul • family_with_children • us
10
2026-01-07 • via Nuitee
H
H • couple • id
1
Never stay there!
Pros:

Only the their breakfast is decent.

Cons:

The public batch was terrible. The place covered with molds, the water was dirty, it was like an abandoned place.

2026-01-07 • via Nuitee
R
Ryan • family_with_children • us
7
Great if you want a convenient, onsen stay but maybe not worth the money for just that.
Pros:

Great location - easily walkable from the train station. The onsen was empty and very clean - I especially enjoyed the outdoor location.

Cons:

The rooms were definitely spartan. The beds felt extremely cheap (you could feel the springs) and the light by the bed was a cheap clamp-on lamp.

2026-01-06 • via Nuitee