Hotel des Eaux

Hotels
8.6 (2350 reviews)
6, bd des Côtes , Aix-les-Bains , FR
+33 4 79 61 13 87
[email protected]

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Free
Children allowed
Pets allowed

Facilities

Breakfast available (surcharge)
Free WiFi
Free Parking
Air conditioning
Restaurant
Business center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent breakfast
Very good location (close to town/station)
On-site parking
Quiet hotel and comfortable beds
Clean rooms and public areas
Cons:
No air conditioning; noisy ceiling fan in several rooms
Small or claustrophobic bathrooms in some rooms
Parking spaces tight for larger cars
Inconsistent room quality (some rooms not renovated)
Occasional missing small amenities (toiletries, bottled water)

Categories

Cleanliness
8.8
Multiple reviews note rooms and public areas are clean and well maintained ("propreté", "Alles ist sauber", "chambre propre"). Overall cleanliness is a clear positive.
Service
9.2
Staff repeatedly described as friendly, helpful and attentive (assisted with parking, "personnel adorable", "sehr freundliches Personal"). Service is a strong asset.
Location
9.2
Frequently praised for proximity to town, station and attractions ("proche centre ville", 10 min to gare, good situation). Location is a clear strength.
Room Quality
7.6
Mixed signals: several guests praise spacious, renovated suites and comfortable beds, but multiple complaints about very small/claustrophobic bathrooms, noisy ceiling fan (no AC) and inconsistent room standard (e.g. room 217).
Amenities
8
On-site parking and an excellent breakfast are positives, but several guests note no air-conditioning (only a noisy fan) and occasional missing small amenities (toiletries, water bottle).
Value for Money
7.8
Generally good experience but a few guests mention that for the price some rooms (bathroom size, missing amenities) feel below expectation; slight negative on value.
Food and Beverage
9
Breakfast is often highlighted as excellent/fantastic across reviews ("petit-déjeuner fantastique", "Excellent petit dejeuner"). Strong F&B score based on multiple positive mentions.
Overall Experience
9.2
Majority of reviewers report a very positive stay (quiet, comfortable beds, friendly staff, would return). Overall impressions are strongly positive despite a few room/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-12 14:25

Property Description

3-star hotel in the centre of Aix-les-Bains, near the Chevalley Thermal Baths, the Palais des Congrès and the Grand Cercle Casino. Housed in a former boarding school dating from 1892, with spacious rooms, high ceilings and an Art Deco-inspired atmosphere. Run by the Albert family since 1984, it offers rooms, studios and apartments, a restaurant and a flower-filled garden.

Important information:

Please note that extra beds are available upon request for a supplement of 15 EUR per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children up to 3 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    Free parking is available on site.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.6
Based on 2350 reviews
Cleanliness: 8.8
Service: 9.2
Location: 9.2
Room Quality: 7.6
Amenities: 8
Value for Money: 7.8
Food and Beverage: 9
Overall Experience: 9.2
C
christiane • couple • fr
5
Cons:

La clim très bruyante donc très chaud dans la chambre
Pour le prix global sdb très petite sans produits cosmétiques

2026-09-18 • via Nuitee
L
Lucas • couple • fr
10
Vous pouvez y aller les yeux fermés
Pros:

Tout était parfait: l’emplacement, le personnel, le petit-déjeuner, la chambre, l’hôtel en général!

2026-09-17 • via Nuitee
S
Sylvie • solo_traveller • ca
8
2026-09-16 • via Nuitee
S
Sebastien • solo_traveller • ch
5
2026-09-16 • via Nuitee
F
Flavio • solo_traveller • it
1
Pros:

È una truffa, perché parlano di climatizzatore, ma invece c'è un semplice ventilatore a soffitto, oltre tutto molto rumoroso.
Col caldo di quella notte, impossibile riposare.

2026-09-15 • via Nuitee
J
JensenH • solo_traveller • de
10
Sehr ruhiges Hotel inmitten der Stadt
Pros:

Einfach nur top. Hier kann man ruhig schlafen inmitten der Stadt. Die Betten sind extrem bequem. Alles ist sauber und ordentlich.

Cons:

Die Parkplätze sind etwas knap und eng. Zu spät sollte man nicht kommen und ein kleines Auto ist vorteilhaft.

2026-09-15 • via Nuitee
B
Bernd • couple • de
9
gerne wieder
Pros:

alt aber fein

2026-09-15 • via Nuitee
L
Louis • couple • pt
9
Muito bom
Pros:

Tudo muito bom, quarto amplo, banheiro grande, cama confortável, estacionamento no hotel e café da manhã fantástico.

Cons:

Não há ar condicionado, somente um ventilador no teto com poucos ajustes. Nossa sorte foi que a temperatura externa estava agradável e não foi preciso manter o ventilador ligado à noite.

2026-09-15 • via Nuitee
M
Marie Catherine • couple • fr
8
2026-09-14 • via Nuitee
P
Philipp • family_with_children • at
9
Sehr schöne Hotelzimmer und ein Hotel mit sehr angenehmer Atmosphäre
Pros:

Sehr schön neu renovierte Junior Suites, sehr ruhiges Hotel mit Grünflächen an der Hangseite. Die allgemeinen Aufenthaltsräume sind toll gestaltet. Gutes Frühstücksbuffet.

Cons:

Frühstücksbuffet könnte etwas individueller sein. Die Grünflächen an der Hangseite sind nicht begehbar. Die netten Tische auf der Frontseite sind diregt vor den Parkplätzen

2026-09-14 • via Nuitee
K
Kevin • couple • fr
7
2026-09-13 • via Nuitee
F
Françoise • solo_traveller • fr
9
2026-09-09 • via Nuitee
C
Constance • solo_traveller • fr
8
Pros:

Literie de qualité

Cons:

Ras

2026-09-09 • via Nuitee
S
sheenagh • couple • gb
8
Pros:

Location
Staff

Cons:

Tiny bathroom
Toilet far too close to basin. Legs scrunched up.
Bathroom was claustrophobic.
Room 6
Shame window was high as couldn’t see the view

2026-09-07 • via Nuitee
M
Milco • couple • nl
7
2026-09-07 • via Nuitee
E
Emmanuel • solo_traveller • fr
9
Pros:

Très bel hôtel situé à proximité du centre-ville
Parking privé

Cons:

Suite spacieuse et très agréable
Déco et style moderne
Équipements

2026-09-06 • via Nuitee
A
Annie • family_with_children • fr
8
correct
Pros:

La chambre 202 était parfaite
La chambre 217 n'est pas digne d'un trois étoiles; porte en accordeon separant les toilettes; bruit +++ laa nuit qui reveille le conjoint, l'armoire relique des années 1950! plafond plaques de placo

Cons:

le confort de la chambre 217

2026-09-05 • via Nuitee
D
David • solo_traveller • fr
10
Pros:

Très bel endroit, un très bel accueil
Une petite dédicace, un des Responsable car j’avais ma dépanneuse qui était un peu grande, mais du coup il s’est arrangé pour que je puisse stationner sans problème. Merci en tout cas pour le professionnalisme.

2026-09-05 • via Nuitee
D
Diogo • solo_traveller • pt
7
2026-09-04 • via Nuitee
M
Marielle • solo_traveller • fr
9
Très bon séjour ; je reviendrai
Pros:

Personnel adorable et très à l'écoute ; chambre spacieuse et calme et très bonne situation géographique à 10 min de la gare et à 5 min des restaurants

Cons:

rien de spécial

2026-09-04 • via Nuitee