Hotel Sursee

Hotels
8.3 (2102 reviews)
Bahnhofstrasse 15 , Sursee , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noise from cleaning supplies
Some amenities not functioning

Categories

Cleanliness
7.88
Some concerns about noise from cleaning supplies.
Service
8.65
Staff were extra helpful and friendly.
Location
8.59
Central location, close to attractions.
Room Quality
8.04
Good bed and spacious room, some minor issues with amenities.
Amenities
8.37
Good coffee and water availability.
Value for Money
8.13
Good price for the level of service provided.
Food and Beverage
8.48
Great breakfast options.
Overall Experience
8.25
Overall a pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:25

Property Description

Luxurious En-Suite Rooms
Hotel Sursee offers elegantly designed en-suite rooms equipped with modern amenities, including a flat-screen TV and free WiFi, ensuring a comfortable and convenient stay for all guests.

Central Location
Conveniently situated in the heart of Sursee, guests can easily explore the charming town and its surrounding attractions, with Lake Sempach just 1 km away and the Sursee Train Station a mere 600 metres from the hotel.

Exceptional Connectivity
With complimentary high-speed WiFi throughout the property, guests can stay connected with ease, whether for business or leisure, making Hotel Sursee the perfect choice for your next stay in Sursee.

Book your stay at Hotel Sursee now for an unforgettable experience!

Important information:

Please note that from Monday until Thursday the check-in is possible between 14:00 - 22:00, on all other days it is between 14:00 - 20:00.

Late check in only on request and need to be confirmed by the hotel. In case of a late check you need to contact the hotel in advance to get the access code for the hotels key box.

Please be aware that at the check in the hotel has to fill out a registration form. Please make sure that you have your personal ID with you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 2102 reviews
Cleanliness: 7.88
Service: 8.65
Location: 8.59
Room Quality: 8.04
Amenities: 8.37
Value for Money: 8.13
Food and Beverage: 8.48
Overall Experience: 8.25
C
Catalin • solo_traveller • de
10
2026-02-11 • via Nuitee
A
Albertod • couple • ch
10
Pros:

Buona, variata

Cons:

Andava tutto bene

2026-01-24 • via Nuitee
D
Daniel Beat • solo_traveller • ch
7
2026-01-24 • via Nuitee
A
Alberto • extended_group • it
9
2026-01-20 • via Nuitee
J
Joss • couple • ch
8
2026-01-20 • via Nuitee
E
Eleonora • solo_traveller • ch
8
2026-01-19 • via Nuitee
E
Elke • solo_traveller • us
8
2026-01-19 • via Nuitee
S
Susanne • couple • ch
10
Es war sehr erholsam und gemütlich.
Pros:

Alles war tip top!

Kommen gerne wieder!

Cons:

Nichts!

2026-01-19 • via Nuitee
R
Robert • solo_traveller • ch
9
Pros:

Zentrale Lage, Freundliches Personal

2026-01-19 • via Nuitee
S
Sandro • couple • ch
8
2026-01-19 • via Nuitee
B
Barbara • couple • ch
7
2026-01-19 • via Nuitee
F
Fabio • solo_traveller • it
5
2026-01-19 • via Nuitee
W
Wanner • solo_traveller • ch
7
Gutes Hotel, hat alles was man braucht.
Pros:

Die Lage ist sehr Zentral. Parkplatz ist kostenlos! Frühstück ist in Ordnung, es hat was es braucht.

Cons:

Das Personal versteht nicht alles. (Deutsch)

2026-01-19 • via Nuitee
K
Kristina • couple • us
7
Cons:

Before booking online I went inside to ask for a room and the lady at the desk was very rude and said it was completely impossible for a room and didn’t even check the computer. I had went online and booked the room when we came in and settled for breakfast time the same lady looked at me confused,shocked,embarrassed and asked for my room number (she didn’t not ask anyone else’s). Everyone else was very nice. The soap bottles in the bathroom were empty and asked for new ones but never received them. The room also had no A/C so it was very hot and muggy. They had a fan that just blew air not cold or hot.

2026-01-19 • via Nuitee
B
Barat • couple • ch
8
2026-01-19 • via Nuitee
S
Severin • extended_group • ch
7
2026-01-19 • via Nuitee
C
Corina • couple • ch
6
2026-01-19 • via Nuitee
S
Sarah • extended_group • ch
4
Praktisch, aber nicht unbedingt wieder.
Pros:

Die Lage ist sehr gut und es gibt eine Tiefgarage

Cons:

Wir haben 5 Minuten an der Rezeption für den CheckIn gewartet. Unsere Zimmer haben direkt an den Frühstücksraum angeschlossen, ohne Gang dazwischen. Dadurch gab es sehr früh eine störende Lärmbelästigung

2026-01-19 • via Nuitee
A
Arjan • family_with_children • nl
9
goed
Pros:

Het ontbijt was goed verzorgd en lekker

Cons:

het kussen was zacht

2026-01-19 • via Nuitee
M
Myriam • couple • fr
8
2026-01-19 • via Nuitee