Jabal Omar Hyatt Regency Makkah

Hotels
•
Hyatt Regency
8.9 (20000 reviews)
Jabal Omar, Ibrahim Al Khalil Road , Makkah , sa
+966 12 577 1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Good food quality
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.04
The room carpets were reported as dusty and filthy, indicating a need for updating and improved cleanliness.
Service
9.51
Exceptional service noted, particularly from staff member Riad and Mr. Abdul Salaam, with many positive experiences highlighted.
Location
9.55
The hotel is conveniently located close to the Haram, which was well received by guests.
Room Quality
8
Room quality was negatively impacted by dated carpets and malfunctioning electrical outlets.
Amenities
9.03
General amenities were good, though some issues were reported about service responsiveness.
Value for Money
8.49
While the location provides a good value, the high room rate was criticized given the cleanliness issues.
Food and Beverage
9.54
Breakfast and buffet services received high praise, particularly for the food quality and selection.
Overall Experience
9.01
Despite some negative aspects noted, the overall guest experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:49

Property Description

Prime Location
Located just a one-minute walk to Al-Masjid Al-Haram, Jabal Omar Hyatt Regency Makkah offers a convenient and spiritually enriching stay in the heart of Makkah.

Luxurious Accommodations
The hotel boasts 656 spacious guestrooms and suites, exuding elegance and comfort with modern amenities and stylish decor, ranging from 38 to 190 square metres.

Diverse Dining Options
With various dining venues such as The Oasis, Al Forno, Tea Lounge, and Al Tekkeya, guests can embark on a culinary journey catering to different tastes, complemented by 24-hour in-room dining service.

To experience luxury and convenience in the sacred city of Makkah, book your stay at Jabal Omar Hyatt Regency Makkah.

Important information:

Please note there are special Meal rates during Ramadan.

During Ramadan there will be no club access.

Please note there is different pricing for Extra Beds in Ramadan.

Please note Food and beverage items during Iftar and Sahour took in the restaurants must be consumed in the outlet only. As per policy, no food and beverage item from the outlet can be taken away and can only be consumed in the dining venue.

Hotel reserve the rights to charge 1 nights payment irrespective of prepayment policy if guest reserve more than 3 rooms at any given point in order to reduce fake bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Property Video

Guest Reviews

8.9
Based on 20000 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.01
A
Ahmad • family_with_children • kw
10
Pros:

الاستقبال والنظافه

2026-08-29 • via Nuitee
M
Mahmoud • couple • eg
10
2026-08-29 • via Nuitee
S
Sameh • couple • ca
10
A great stay for Umrah at Jabal Omar Hyatt Regency Hotel
Pros:

The hotel location is great very near to the Haram, mall access from inside the hotel, room was very clean and equipped with all necessities, the breakfast with amazing with variety to food choices from around the world.

Cons:

The room view wasn't the greatest, I'd be happy to get a kind size bed instead of two single beds for me and my wife, however this wasn't big issue.

2026-08-29 • via Nuitee
F
Farida • couple • eg
10
Amazing
Pros:

Staff were very helpful and nice, upgraded us to a nicer room with an amazing view. Breakfast is also really good

2026-08-29 • via Nuitee
F
Fajer • extended_group • kw
9
2026-08-29 • via Nuitee
M
majeed • couple • sa
10
حسن الضيافة
Pros:

سهولة الدخول والخروج ومستوى النظافه وتوفرالخدمات والأدوات في الغرفه

Cons:

لاشئ

2026-08-29 • via Nuitee
M
Masoud • couple • om
10
سوف اعيد التجربة
Pros:

كل شي وبالاخص بوفيه الافطار

Cons:

لا شي

2026-08-29 • via Nuitee
Z
Zainab • couple • sa
4
2026-08-29 • via Nuitee
A
Agamy • couple • ae
9
Excellent
Pros:

Location is close to the mosque

Cons:

Breakfast is good and has good variety of options

2026-08-29 • via Nuitee
T
Tugba • family_with_children • us
10
Wonderful experience, great location
2026-08-29 • via Nuitee
ابو محمد • solo_traveller • sa
9
Pros:

Location

Cons:

Air-condition

2026-08-29 • via Nuitee
H
HAIFA • couple • sa
10
ايام جميله ومريحه جنب بيت الله الحرام
Pros:

قربه من الحرم / النظافه/ اهتمام طاقم الفندق وتجاوبه

2026-08-29 • via Nuitee
M
mohammed Journalist • solo_traveller • eg
10
Pros:

قرب المكان من الحرم
المعامله الممتازه من الموظفيين

2026-08-29 • via Nuitee
F
Fatmah • couple • sa
10
2026-08-29 • via Nuitee
A
Adnan • solo_traveller • sa
9
Memorable, worthily, convenient as it’s accessible to gym, prayer rooms, shops, food courts, and making your way to the
Pros:

Amazing people, staff, food. The whole lot. Highly recommend

Cons:

Everything was perfect. No complaints

2026-08-29 • via Nuitee
محمود • couple • eg
9
Pros:

الموقع

Cons:

لا شيء

2026-08-29 • via Nuitee
Z
zainab • couple • eg
10
I had a great stay, my 3rd time, I will definitely come back in shaa Allah.
Pros:

Location, cleanliness, thanks to Abdulrahman from housekeeping rooms were very clean.

Cons:

Nothing

2026-08-29 • via Nuitee
M
Mohammed • family_with_children • sa
5
2026-08-29 • via Nuitee
A
AL suwaidi • extended_group • ae
10
Pros:

النظافه ، سهولة الوصول للمرافق

Cons:

لا يوجد

2026-08-29 • via Nuitee
M
MAHMOUD • family_with_children • sa
10
اقامة ممتازة وعامل الخدمات عبدالباسط الدور 2 ممتاز جدا
Pros:

جميل جدا

Cons:

كل جميل

2026-08-28 • via Nuitee