Jabal Omar Hyatt Regency Makkah

Hotels
•
Hyatt Regency
8.9 (20000 reviews)
Jabal Omar, Ibrahim Al Khalil Road , Makkah , sa

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Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Good food quality
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.04
The room carpets were reported as dusty and filthy, indicating a need for updating and improved cleanliness.
Service
9.51
Exceptional service noted, particularly from staff member Riad and Mr. Abdul Salaam, with many positive experiences highlighted.
Location
9.55
The hotel is conveniently located close to the Haram, which was well received by guests.
Room Quality
8
Room quality was negatively impacted by dated carpets and malfunctioning electrical outlets.
Amenities
9.03
General amenities were good, though some issues were reported about service responsiveness.
Value for Money
8.49
While the location provides a good value, the high room rate was criticized given the cleanliness issues.
Food and Beverage
9.54
Breakfast and buffet services received high praise, particularly for the food quality and selection.
Overall Experience
9.01
Despite some negative aspects noted, the overall guest experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:49

Property Description

Prime Location
Located just a one-minute walk to Al-Masjid Al-Haram, Jabal Omar Hyatt Regency Makkah offers a convenient and spiritually enriching stay in the heart of Makkah.

Luxurious Accommodations
The hotel boasts 656 spacious guestrooms and suites, exuding elegance and comfort with modern amenities and stylish decor, ranging from 38 to 190 square metres.

Diverse Dining Options
With various dining venues such as The Oasis, Al Forno, Tea Lounge, and Al Tekkeya, guests can embark on a culinary journey catering to different tastes, complemented by 24-hour in-room dining service.

To experience luxury and convenience in the sacred city of Makkah, book your stay at Jabal Omar Hyatt Regency Makkah.

Important information:

Please note there are special Meal rates during Ramadan.

During Ramadan there will be no club access.

Please note there is different pricing for Extra Beds in Ramadan.

Please note Food and beverage items during Iftar and Sahour took in the restaurants must be consumed in the outlet only. As per policy, no food and beverage item from the outlet can be taken away and can only be consumed in the dining venue.

Hotel reserve the rights to charge 1 nights payment irrespective of prepayment policy if guest reserve more than 3 rooms at any given point in order to reduce fake bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs SAR 249 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    People no matter the age stay for SAR 125 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.9
Based on 20000 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.01
A
Abdulrahman • couple • sa
9
2026-05-30 • via Nuitee
T
Thamer • couple • sa
9
2026-05-30 • via Nuitee
A
Abdulla • family_with_children • ae
10
2026-05-30 • via Nuitee
H
Hamad • couple • qa
10
Pros:

كل شي فيه تمام

Cons:

لايوجد

2026-05-29 • via Nuitee
باسم • couple • sa
10
2026-05-29 • via Nuitee
M
Mohammed • family_with_children • sa
9
2026-05-29 • via Nuitee
F
fakih • family_with_children • in
10
2026-05-29 • via Nuitee
H
HUSSAIN • couple • qa
8
2026-05-28 • via Nuitee
H
Hany Mostafa Ali • solo_traveller • eg
10
2026-05-28 • via Nuitee
M
Malak • family_with_children • sa
10
2026-05-27 • via Nuitee
H
hamood • family_with_children • sa
10
2026-05-27 • via Nuitee
A
ahmad • couple • kw
9
2026-05-27 • via Nuitee
H
Hamad • couple • ae
6
Pros:

المكان وتعامل الموظفين الراقي

Cons:

الاسعار جدا مرتفعة
وسياسة الخروج من الفندق يرجى النظر بسياسة الخروج

2026-05-26 • via Nuitee
S
Sabrina • couple • gb
9
A great location, clean rooms, excellent breakfast, made this hotel an easy recommendation
Pros:

We liked the location of the hotel, very close to gate 79 and the mall underneath helps with grabbing a drink and food without a lot of rush. The hotel was clean, breakfast was fantastic and the room we had rm 6036 was very good, ample space and the sitting area was a bonus. View was good to. Highly recommend it.

Cons:

The customer service from reception staff needs improving and not be too dismissive when asking questions.

2026-05-26 • via Nuitee
صالح • couple • sa
9
2026-05-26 • via Nuitee
L
Latifah • couple • sa
9
2026-05-26 • via Nuitee
Y
Yousif • solo_traveller • sa
10
2026-05-26 • via Nuitee
B
Bashir • couple • ca
10
It’s ok, not bad and not too good.
Pros:

Location

Cons:

The concierge guy must improve his behaviour, hotel should provide him training about customer service.

2026-05-26 • via Nuitee
Z
ziyad • solo_traveller • sa
9
Pros:

Location

Cons:

Price

2026-05-26 • via Nuitee
A
Amine • extended_group • de
7
2026-05-25 • via Nuitee