Country Inn & Suites by Radisson, Gatlinburg, TN

Hotels
Choice Hotels International
8 (2619 reviews)
421 Reagan Lane, Gatlinburg, Tennessee, 37738 , Gatlinburg , US

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
Television in common areas
Library
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Poor parking

Categories

Cleanliness
6.83
Mixed reviews about cleanliness; some rooms mentioned as dirty.
Service
8.8
Mostly positive sentiments with some guests noting helpful staff.
Location
8.84
Frequent praise for the hotel's central location.
Room Quality
7.79
Rooms were described as comfortable and spacious, though some comments noted they were old.
Amenities
7.82
Enjoyable amenities like a good breakfast and pool, though some minor updates were suggested.
Value for Money
7.78
Generally good value highlighted despite some complaints about fees.
Food and Beverage
8.33
Good breakfast options and positive reviews on food.
Overall Experience
7.8
Appears to be generally positive with some notable complaints that impacted some individual scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:05

Property Description

Recreational Amenities: Stay active with a 24-hour health club and indoor pool.
Delicious Breakfast: Enjoy a complimentary full breakfast daily.
Convenient Location: Centrally located near popular attractions and recreational spots.


To make the most of your stay in Gatlinburg, book your room at Country Inn & Suites by Radisson today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2619 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
N
Nicole family_with_children us
8
Pros:

It was very clean. The breakfast was really good. Very great price

Cons:

The indoor pool was freezing cold

2026-02-13 via Nuitee
A
Angela couple us
7
Pros:

Breakfast was good, room was clean. Carpet was worn, but it was clean overall.

Cons:

NA

2026-02-13 via Nuitee
P
PHIL solo_traveller us
8
2026-02-11 via Nuitee
S
Sherry Tipton family_with_children us
10
2026-02-10 via Nuitee
V
Valerie family_with_children us
10
Pros:

The check in and out was easy and quick. Room was clean and plenty of towels. Breakfast was good

Cons:

The coffee was not the best. I recommend a better brew of coffee. Or even better would be an in house Starbucks.

2026-02-09 via Nuitee
A
Audrey couple us
7
2026-01-31 via Nuitee
L
Lanny family_with_children us
5
Pros:

Location

Cons:

Gym was not available , and was not notified . We always book to stay with a gym and this gym was unusable

2026-01-30 via Nuitee
V
vicky couple us
7
Nice place for good price
Pros:

Location was great

Cons:

Room just outside of breakfast area.. very loud in morning

2026-01-30 via Nuitee
K
karma couple us
9
2026-01-27 via Nuitee
T
Tracy family_with_children us
10
Pros:

Location and clean

Cons:

Parking

2026-01-26 via Nuitee
L
Leonardo couple us
10
Pros:

Muito limpo, localização para arca de Noé

Cons:

Não ter café quente na recepção quando chegava à noite

2026-01-25 via Nuitee
G
GInny family_with_children us
8
Pros:

Close to town. Nice staff and breakfast

Cons:

Parking was tight. Room smelled like dog

2026-01-24 via Nuitee
L
Lisa solo_traveller us
6
Pros:

Close to town

Cons:

Front desk staff was rude

2026-01-24 via Nuitee
R
Rob family_with_children us
6
Pros:

Location was excellent

Cons:

No parking

2026-01-23 via Nuitee
B
Billy couple us
8
The hotel itself was good, a little high in price, the issue was booking, we booked for two nights at that price, but bo
Pros:

Close to the strip

Cons:

All good

2026-01-23 via Nuitee
A
Antoinette couple us
5
2026-01-22 via Nuitee
E
Emrick family_with_children us
10
Pros:

Very clean

Cons:

It was great

2026-01-22 via Nuitee
O
Olivares family_with_children us
10
Excelente ubicación , tranquilo y placentero.
Pros:

La ubicación , no fue necesario usar el vehículo, fuimos caminando al centro para conocer, comer y disfrutar del entretenimiento que ofrece Gatlinburg . El desayuno variado y delicioso.

Cons:

La cortina del baño estaba sucia o manchada.

2026-01-22 via Nuitee
M
matilda couple us
3
2026-01-20 via Nuitee
F
Felicitas family_with_children us
8
No disfrutamos como lo planeamos.
Pros:

Su ubicación y el personal del comedor muy amables y la comida del desayuno es buena

Cons:

Que nuestra área era de no fumadores y era molesto porque todo el tiempo fumaban marihuana por eso salimos una noche antes del alojamiento, era muy incómodo sobretodo porque llevábamos un niño. Es la primera vez que nos sucede, porque nos hemos alojado en otros hoteles del lugar y hemos estado cómodos en ese sentido. Por lo demás todo bien.

2026-01-20 via Nuitee