Country Inn & Suites by Radisson, Gatlinburg, TN

Hotels
•
Choice Hotels International
8 (2619 reviews)
421 Reagan Lane, Gatlinburg, Tennessee, 37738 , Gatlinburg , US
1-865-412-1004

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Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
Television in common areas
Library
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Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Poor parking

Categories

Cleanliness
6.83
Mixed reviews about cleanliness; some rooms mentioned as dirty.
Service
8.8
Mostly positive sentiments with some guests noting helpful staff.
Location
8.84
Frequent praise for the hotel's central location.
Room Quality
7.79
Rooms were described as comfortable and spacious, though some comments noted they were old.
Amenities
7.82
Enjoyable amenities like a good breakfast and pool, though some minor updates were suggested.
Value for Money
7.78
Generally good value highlighted despite some complaints about fees.
Food and Beverage
8.33
Good breakfast options and positive reviews on food.
Overall Experience
7.8
Appears to be generally positive with some notable complaints that impacted some individual scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:05

Property Description

Recreational Amenities: Stay active with a 24-hour health club and indoor pool.
Delicious Breakfast: Enjoy a complimentary full breakfast daily.
Convenient Location: Centrally located near popular attractions and recreational spots.

To make the most of your stay in Gatlinburg, book your room at Country Inn & Suites by Radisson today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2619 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
M
MARCPAP • solo_traveller • us
10
2026-06-27 • via Nuitee
M
Mike • couple • us
5
I would only book with a full refund possible. We decided to eat our $195 and just drive home.
Pros:

the motel was off the Main Street of gatlinburg. dont use maps as it takes you to the rear of the motel in a pay parking lot. judging from the lot view in the rear it was not a great place. however when you find the front looks ok with a gravel lot in front

Cons:

We did not stay or our night. just didn't look like a place we would have want to spend time at. May have been very nice however we chose to continue on without staying.

2026-06-26 • via Nuitee
J
Jennifer • couple • us
10
Pros:

Good breakfast. Love the location close to the strip.

2026-06-26 • via Nuitee
T
Tonya • couple • us
10
Great location & would stay there again!
Pros:

Location, clean & friendly staff!

Cons:

Nothing really-

2026-06-26 • via Nuitee
B
Brian • couple • us
8
It was a delightful and relaxing
Pros:

Balcony by room

Cons:

Na

2026-06-25 • via Nuitee
J
Jürgen • couple • de
8
Schönes, zentral gelegenes Hotel.
Pros:

Zerntral gelegen. Sehenswürdigkeiten schnell und gut erreichbar. Guter Ausgangspunkt für Ausflüge in den Great Smoky Mountains Nationalpark. Wir waren nur eine Nacht da. Frühstück war gut und im Preis inbegriffen.

2026-06-24 • via Nuitee
C
Chris • family_with_children • us
10
Great facility that I would recommend to anyone looking for a wonderful intown place to stay!
Pros:

The breakfast was excellent and I was surprised by the variety! The location was wonderful in relationship to the attractions on the strip that were in easy walking distance!

Cons:

It would be nice if they could figure out a way to have some additional parking, it was very limited.

2026-06-23 • via Nuitee
T
Ty2lyn • solo_traveller • us
7
Pros:

Convenient location

Cons:

Breakfast, it was ok not great.

2026-06-23 • via Nuitee
K
Karen • family_with_children • us
10
2026-06-23 • via Nuitee
A
Anna Marie • solo_traveller • us
10
2026-06-21 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Convient location.Comfortable
,clean.Quiet
Great breakfast.
Ample parking.
Friendly staff.

2026-06-20 • via Nuitee
A
Alana • solo_traveller • us
8
2026-06-20 • via Nuitee
T
Trudi • solo_traveller • us
9
Hotel stay
Pros:

Nice new bathrooms and carpet. Largest breakfast I've ever seen.

Cons:

Parking, not enough

2026-06-20 • via Nuitee
N
nicole • couple • us
9
Great location, clean, great food that changed everyday, polite staff and great price.
Pros:

It was right in the heart of the town and very convenient to everything

Cons:

Parking was tight

2026-06-19 • via Nuitee
T
Taryn • solo_traveller • us
6
Pros:

Staff was friendly and location of the hotel was very convenient. It was nice to be able to park at the hotel and walk to all of the shops on the Parkway.

Cons:

The hotel itself could have been cleaner. There was hair on the shower walls and the carpets were not very clean.

2026-06-18 • via Nuitee
C
Cindy • solo_traveller • us
9
Pros:

Great breakfast

Cons:

Update some of the items in the facility -- it seems to be getting old. Like the rust stains in the shower. The carpet and bedspreads are dated.

2026-06-18 • via Nuitee
J
Janell • family_with_children • us
8
Cons:

the pool was not to our standards being in the basement was not ideal

2026-06-17 • via Nuitee
M
Mike • solo_traveller • us
9
Great Stay and will stay again
Pros:

The distance from the parkway. The staff and how clean the rooms are.

Cons:

No bacon was served. Should serve bacon as an option

2026-06-17 • via Nuitee
E
Elyssa • family_with_children • us
7
2026-06-17 • via Nuitee
M
Meade • solo_traveller • us
6
2026-06-16 • via Nuitee