Country Inn & Suites by Radisson, Gatlinburg, TN

Hotels
•
Choice Hotels International
8 (2619 reviews)
421 Reagan Lane, Gatlinburg, Tennessee, 37738 , Gatlinburg , US
1-865-412-1004

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Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
Television in common areas
Library
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Poor parking

Categories

Cleanliness
6.83
Mixed reviews about cleanliness; some rooms mentioned as dirty.
Service
8.8
Mostly positive sentiments with some guests noting helpful staff.
Location
8.84
Frequent praise for the hotel's central location.
Room Quality
7.79
Rooms were described as comfortable and spacious, though some comments noted they were old.
Amenities
7.82
Enjoyable amenities like a good breakfast and pool, though some minor updates were suggested.
Value for Money
7.78
Generally good value highlighted despite some complaints about fees.
Food and Beverage
8.33
Good breakfast options and positive reviews on food.
Overall Experience
7.8
Appears to be generally positive with some notable complaints that impacted some individual scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:05

Property Description

Recreational Amenities: Stay active with a 24-hour health club and indoor pool.
Delicious Breakfast: Enjoy a complimentary full breakfast daily.
Convenient Location: Centrally located near popular attractions and recreational spots.

To make the most of your stay in Gatlinburg, book your room at Country Inn & Suites by Radisson today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2619 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
K
kim • family_with_children • us
4
Pros:

Convenience to downtown

Cons:

Beds were uncomfortable, check in staff was not nice . Door for bathroom was broken . Loud , rude guests at 2 am

2026-03-05 • via Nuitee
J
Jaqueline • extended_group • us
9
2026-03-05 • via Nuitee
R
Rebecca • couple • us
10
2026-03-05 • via Nuitee
K
Kanaman • solo_traveller • us
9
Pros:

Every thing

2026-03-03 • via Nuitee
M
Mahan • couple • us
10
2026-03-03 • via Nuitee
H
Haley • family_with_children • us
1
We did not stay at this property. Upon check in we noticed a strong odor along with dirty facility. Upon entering the ro
Pros:

Nothing.

Cons:

We did not stay at this property. Upon check in we noticed a strong odor along with dirty facility. Upon entering the room we continued to notice a musky/moldy smell and immediately went to the front desk and asked for a refund for the stay. We attempted to contact the property manager about a refund and were unsuccessful. The front desk staff was unhelpful during the process.

2026-03-02 • via Nuitee
C
Camille • family_with_children • us
5
2026-03-02 • via Nuitee
T
Tonya • extended_group • us
7
2026-03-02 • via Nuitee
K
Kayla • couple • us
10
2026-03-02 • via Nuitee
A
allen • couple • us
10
Pleasurable
Pros:

Just a great place to stay. Everything was up and working, pool, breakfast,and room.

2026-03-02 • via Nuitee
H
Hoff • family_with_children • us
6
Cons:

Floors..not very clean..bath towels..we're very rough..Doors coming into all hall ways we're open from outside..for anyone to come in without a key

2026-03-02 • via Nuitee
M
Morgan • family_with_children • us
1
2026-02-27 • via Nuitee
O
Olivia • family_with_children • us
10
2026-02-27 • via Nuitee
B
Banta • family_with_children • us
10
Pros:

Friendly staff

2026-02-27 • via Nuitee
J
Jennifer • couple • us
9
2026-02-25 • via Nuitee
O
Omar • family_with_children • us
10
Gracias
Pros:

Hermoso todo

Cons:

Un poco de óxido en la piscina

2026-02-25 • via Nuitee
B
Brandy • solo_traveller • us
7
Great property and location, but the cleaning crew is extremely loud in the morning and there is limited parking.
Pros:

The location was great. The property was clean and the staff was nice.

Cons:

We have stayed here a couple of times over the past two months. The cleaning crew is very loud. They woke us up every morning. You can hear them throughout the whole floor that they are working on. They talk loudly and laugh as if the hotel is empty. Also, there is very limited parking. If you don’t get there early in the day, you have to park at a lot the next street over.

2026-02-23 • via Nuitee
L
Larry • couple • us
4
Ok
Pros:

Location

Cons:

No shampoo, window had plastic covering it in the hallway, strange smell in lobby

2026-02-23 • via Nuitee
N
Nicole • family_with_children • us
8
Pros:

It was very clean. The breakfast was really good. Very great price

Cons:

The indoor pool was freezing cold

2026-02-13 • via Nuitee
A
Angela • couple • us
7
Pros:

Breakfast was good, room was clean. Carpet was worn, but it was clean overall.

Cons:

NA

2026-02-13 • via Nuitee