Home2 Suites by Hilton Knoxville West

Hotels
•
Home2 Suites by Hilton
9 (290 reviews)
380 N. Peters Road , Knoxville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Unpleasant food and beverage options
Price concerns

Categories

Cleanliness
7.95
Several mentions of cleanliness issues such as unclean rooms and bad smells.
Service
9.99
Positive comments about staff friendliness and helpfulness, despite some negative experiences.
Location
9.96
Frequent mentions of great location and convenience for guests.
Room Quality
8.91
Mixed reviews with some complaints about the shower and room conditions but overall appreciation for size.
Amenities
8.94
Some good mentions like spacious rooms and pet-friendly, but some amenities needing attention.
Value for Money
8.4
Comments indicate a belief that prices are high for the quality received.
Food and Beverage
7.95
Many critiques of food quality and breakfast options.
Overall Experience
9.92
Despite some issues, many guests express willingness to return due to location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:39

Property Description

Modern Amenities

Home2 Suites by Hilton Knoxville West offers a comfortable stay with air-conditioned rooms, kitchenettes, and free breakfast. The private bathrooms are equipped with a bath or shower, ensuring a relaxing experience for guests.

Convenient Facilities

Guests can enjoy the outdoor pool, fitness center, and business center during their stay. The property also provides luggage storage and laundry facilities for added convenience.

Prime Location

Located near popular attractions like West Town Mall, University of Tennessee, and Neyland Stadium, guests can easily explore the area. With McGhee Tyson Airport just a short drive away, travel arrangements are stress-free.

Book your stay at Home2 Suites by Hilton Knoxville West for a perfect blend of comfort, convenience, and prime location.

Important information:

When traveling with pets, please note that the following extra fees apply: 1-4 night stay: US$75 and 5+ night stays: US$125. The property can allow a maximum of 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 290 reviews
Cleanliness: 7.95
Service: 9.99
Location: 9.96
Room Quality: 8.91
Amenities: 8.94
Value for Money: 8.4
Food and Beverage: 7.95
Overall Experience: 9.92
S
Steven • family_with_children • us
10
Excellent place to stay
Pros:

Room was spacious & clean, property was clean, staff was nice.

Cons:

Breakfast selection was poor. Pool was closed in the middle of April.

2026-04-16 • via Nuitee
K
Karen • family_with_children • us
9
Friendly
Pros:

Location

Cons:

Clean

2026-04-06 • via Nuitee
G
Garcia • family_with_children • us
7
Pros:

The location was great. Pet friendly and has potential to be better.

Cons:

Could have done without the bug/flea bites. Perhaps some flea & bug treatment on the carpets would help after someone stays who has pets.

2026-04-03 • via Nuitee
G
Garcia • family_with_children • us
7
Pros:

The location was great and dog friendly. Room size it nice and roomy too.

Cons:

Didn't like getting bit by bugs or fleas... can't say for sure which one but I had a few welts and itchy bumps before leaving.

2026-04-03 • via Nuitee
P
Pavel • solo_traveller • us
10
Pros:

Very spacious Queen suite.

2026-04-01 • via Nuitee
B
Bryan • extended_group • us
10
Pros:

The lady who greeted us was super nice and helpful

2026-03-30 • via Nuitee
A
Ashley • couple • us
5
Pros:

No hot water for the shower. There was hot water in the bathroom sink, but no hot water for the shower. It was like the control for the hot water would not turn all the way to the hot water. Almost like it was " governed ". Other than that, the stay was great.

2026-03-28 • via Nuitee
B
Bryce • family_with_children • us
8
2026-03-12 • via Nuitee
A
Abdul • couple • ca
1
Pros:

Location

Cons:

Worst check in, place smelled like weed , room was not clean at midnight all closets were open and bed sheets had blood stains. Never coming back!

2026-01-03 • via Nuitee
J
Jonathan OR Alisha • family_with_children • us
10
2026-01-02 • via Nuitee
H
Harris • extended_group • us
8
2025-12-30 • via Nuitee
D
Drake • solo_traveller • us
9
2025-12-20 • via Nuitee
C
Charliedog • couple • us
9
Overall, would stay here again the next time we spend a few nights in Knoxville.
Pros:

Great location. Comfortable bed. Decent breakfast, had bananas but no gravy for the homemade biscuits.

Cons:

Nothing significant

2025-12-13 • via Nuitee
M
Maureen • family_with_children • us
6
Pros:

This location is our favorite place to stay when visiting for UTK functions and events.

Cons:

The property seems to be getting a little worn.

2025-12-06 • via Nuitee
C
C8641PDerics • Couples
10
A great place to stay
Pros:

After 11 1/2 hours on the road, Debra at the front desk could not have been more welcoming. She took care of our room needs and even advised a dinner stop.
Though short, the stay was just what the doctor ordered. Home2 Suites has become our go to hotel.

Thank you
ES
Springfield VA

2025-12-01 • via Tripadvisor
K
Kevin • couple • us
9
Very nice place to stay just needs a few changes.
Pros:

How big the room was, how clean everything looked, and a very nice staff.

Cons:

Showers need updating, drink fountain wasn’t working, the prices were too high for cokes and snacks, and I felt like the price for the room could be a little lower especially with this economy.

2025-11-17 • via Nuitee
A
April • family_with_children • us
10
Excellent!
Pros:

Very clean! Staff were really
Friendly! Room was amazing!

Cons:

Nothing

2025-11-10 • via Nuitee
C
Cormier • couple • us
9
2025-11-03 • via Nuitee
B
Bobby • family_with_children • us
10
Very good
Pros:

Perfect location for our stay

2025-11-03 • via Nuitee
T
Tracy • family_with_children • us
8
2025-10-30 • via Nuitee