Holiday Inn Express & Suites Pittsburgh North Shore by IHG

Hotels
•
Holiday Inn Express
8.2 (1844 reviews)
228 Federal Street , Pittsburgh , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Clean rooms (in some reviews)
Good breakfast options
Cons:
Dirty rooms
Issues with amenities
High price concerns

Categories

Cleanliness
7.59
Several reviews mention dirty conditions and uncleaned facilities.
Service
9.06
The staff was described as friendly and helpful.
Location
9.1
Multiple reviews highlighted great locations, especially for events.
Room Quality
7.05
Issues with dirty rooms and elements not functioning properly were mentioned.
Amenities
8.58
General amenities were acceptable; breakfast was mentioned positively.
Value for Money
7.54
Concerns over pricing, especially when compared to quality.
Food and Beverage
8.59
Breakfast was generally described positively.
Overall Experience
8.06
Despite some issues, most reviews indicate a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:32

Property Description

Luxurious Amenities
Featuring an indoor swimming pool and a 24-hour fitness centre, Holiday Inn Express & Suites Pittsburgh North Shore offers a perfect blend of relaxation and wellness during your stay.

Convenience at Your Fingertips
All guest rooms are equipped with a microwave, a coffee machine, and a cable TV, ensuring that your comfort is a top priority.

Delightful Offerings
Start your day right with a complimentary breakfast served each morning, and take advantage of access to a 24-hour business centre for all your work needs.

Book your stay at Holiday Inn Express & Suites Pittsburgh North Shore now for an unforgettable experience in the heart of Pittsburgh.

Important information:

Please note, parking is limited to 1 space per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 28 per day.

Location

Guest Reviews

8.2
Based on 1844 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.06
C
Candace • couple • us
10
Pros:

We did like the breakfast

2026-03-28 • via Nuitee
E
Elizabeth • extended_group • us
10
2026-03-24 • via Nuitee
S
Sasha • family_with_children • us
8
2026-03-21 • via Nuitee
D
Doughty • family_with_children • us
9
2026-03-21 • via Nuitee
K
Kyra • couple • us
8
It was the perfect place for our one night stay. Easy check in and great room
Pros:

Great location and very clean

Cons:

Nothing really

2026-03-19 • via Nuitee
S
Stewart • solo_traveller • us
9
2026-03-18 • via Nuitee
R
Robert • couple • us
8
2026-03-17 • via Nuitee
V
Vann • family_with_children • us
5
Pros:

The location was wonderful, you could walk to so many places.

Cons:

The hotel itself could use some repair/updating. The blackout shade on our window was missing, the tub did not drain, etc. Small things make all the difference.

2026-03-16 • via Nuitee
T
trina • extended_group • us
8
2026-03-16 • via Nuitee
S
Sandi • family_with_children • us
9
2026-03-16 • via Nuitee
E
eduardo • couple • us
1
2026-03-16 • via Nuitee
S
Sarah • couple • us
8
Pros:

Breakfast is very good.

Cons:

People in the neighboring room partied and talked very loudly past midnight, and we had to call the front desk to make them quiet. It didn't work.

2026-03-15 • via Nuitee
A
Amanda Dishman • family_with_children • us
7
Fart by the freeway
Pros:

Both rooms were very clean and the beds were so comfortable. Breakfast the next morning was very tasty!

Cons:

One room only had one shower door and the other had a lingering flatulence smell.

2026-03-15 • via Nuitee
M
Mariam • family_with_children • ma
8
2026-03-11 • via Nuitee
M
Megan • family_with_children • us
5
Pros:

The room was nice and clean. There was no noise which was nice.

Cons:

The parking situation was ridiculous. You have to check in and get your room key before you can access the parking lot. Where exactly are you supposed to park your vehicle while checking in? Also, the parking area isn't marked well so it took us a long time to figure out where to park and then you are charged $28 a night to park your vehicle! We have never been to Pittsburgh before, so we had no idea. Also, none of the gym equipment (treadmill, elliptical etc) worked. It was an extremely small gym as well. There was only one working elevator which made travelling back and forth very time-consuming waiting for one elevator.

2026-03-09 • via Nuitee
N
Nutt • couple • us
10
Cons:

Second elevator was down. Had to take stairs multiple times because the one working elevator was busy.

2026-03-09 • via Nuitee
M
McBride • solo_traveller • us
8
The stay was very nice. Nothing real exceptional except one of your staff. Miranda went above and beyond to make my expe
Pros:

Great!

Cons:

Parking

2026-03-07 • via Nuitee
E
Eleanor Gana • family_with_children • us
9
2026-03-06 • via Nuitee
K
Kohei • family_with_children • jp
8
2026-03-04 • via Nuitee
C
Christine • family_with_children • us
8
Pros:

Location was a great centralized spot between North Shore & Downtown areas.
Breakfast was hood

Cons:

Only 1 working elevator.
Pool was freezing cold .

2026-03-01 • via Nuitee