Holiday Inn Express & Suites Pittsburgh North Shore by IHG

Hotels
Holiday Inn Express
8.2 (1970 reviews)
228 Federal Street , Pittsburgh , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Clean rooms (in some reviews)
Good breakfast options
Cons:
Dirty rooms
Issues with amenities
High price concerns

Categories

Cleanliness
7.59
Several reviews mention dirty conditions and uncleaned facilities.
Service
9.06
The staff was described as friendly and helpful.
Location
9.1
Multiple reviews highlighted great locations, especially for events.
Room Quality
7.05
Issues with dirty rooms and elements not functioning properly were mentioned.
Amenities
8.58
General amenities were acceptable; breakfast was mentioned positively.
Value for Money
7.54
Concerns over pricing, especially when compared to quality.
Food and Beverage
8.59
Breakfast was generally described positively.
Overall Experience
8.06
Despite some issues, most reviews indicate a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:32

Property Description

Luxurious Amenities
Featuring an indoor swimming pool and a 24-hour fitness centre, Holiday Inn Express & Suites Pittsburgh North Shore offers a perfect blend of relaxation and wellness during your stay.

Convenience at Your Fingertips
All guest rooms are equipped with a microwave, a coffee machine, and a cable TV, ensuring that your comfort is a top priority.

Delightful Offerings
Start your day right with a complimentary breakfast served each morning, and take advantage of access to a 24-hour business centre for all your work needs.

Book your stay at Holiday Inn Express & Suites Pittsburgh North Shore now for an unforgettable experience in the heart of Pittsburgh.

Important information:

Please note, parking is limited to 1 space per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 28 per day.

Location

Guest Reviews

8.2
Based on 1970 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.06
S
Stacie solo_traveller us
9
2026-07-23 via Nuitee
J
Jean solo_traveller us
8
Great location. Friendly staff.
Pros:

Ideal location. Large room with the bed setup we needed.

Cons:

Vacuuming the hallway at 10 pm. We we next expressway which was loud enough but this was over the top.

2026-07-21 via Nuitee
C
Curtis solo_traveller us
9
Pros:

The facility and room were clean and well maintained.

Cons:

There was nothing that I did not like.

2026-07-20 via Nuitee
R
Rainer family_with_children at
7
Pros:

Lage war gut - über die Brücke zu Fuß und man ist in der Innenstadt. Parkplatz nebenan war sehr positiv. Für einen Freiparkplatz jedoch mit 25 Dollar eher hoher Preis.

Cons:

Zimmer war leider ehr laut - hatten das Bech genau oberhalb des Lüftungsventilators das Zimmer zu haben. Aber die Fesnter sind keinesfalls schalldicht. Frühstück war eher schmal gehalten und leider mit Papptellern und Pladtikbesteck. Nicht sehr ansprechend.

2026-07-20 via Nuitee
S
Susan couple us
8
2026-07-19 via Nuitee
W
William couple us
3
This was a bad experience.
Pros:

Location

Cons:

The pool was closed the whole time. Our room smelt like sewage.

2026-07-17 via Nuitee
L
Laura family_with_children cr
10
Relajado y lindo
Pros:

Muy bien ubicado, el espacio de la habitación muy bueno. Muy lindo en general

2026-07-17 via Nuitee
T
Tana solo_traveller us
7
2026-07-16 via Nuitee
A
Alexandra family_with_children us
5
The hotel didn’t live up to its expectations
Pros:

The location was good

Cons:

We had no sheets for the pull out bed, called front desk and they wouldn’t even bring us sheets or blankets and then the bathroom didn’t even have enough towels for 4 people

2026-07-16 via Nuitee
E
Emma couple us
9
Overall, it was a wonderful stay and I’d definitely go back again!
Pros:

The property was very nice! Staff were nice and accommodating, our room was super comfortable, and the location made it easy for us to find food and explore downtown without getting lost quickly.

Cons:

The only thing that threw our stay off was a stain we found on the blanket. We didn’t notice it until the day we had to check out and leave. It really wasn’t that big of a deal, but definitely not something you want to wake up to.

2026-07-16 via Nuitee
A
Amy-Jo couple us
9
Nice hotel with friendly staff. Great location
Pros:

Location

Cons:

Little dated

2026-07-15 via Nuitee
J
Jackie couple us
10
2026-07-14 via Nuitee
P
Pedram family_with_children ca
3
Don't stay here
Pros:

Na

Cons:

First of all, we went to our room on the second floor, and then the bed had a piece of hair in it. Ewww, I asked for another room; thankfully, they accommodated us, and we moved to the fourth floor. This room was fine; however, regardless of the rooms, this hotel is located next to a highway. Although the windows are double-pane, you can still hear them throughout the night, and without the shades, the headlights of passing cars brighten your room. Lol. One more thing: there is a parking lot next to the hotel, which is managed by the city, I was told, where guests can park; however, you have to pay for it in addition to your room rate. That's not the issue, though. The problem was that when we arrived, it was dark, and creepy people were hanging out in that parking lot. I was with my wife and my daughter, and we had to wait 10 minutes for them to move. I had to call the concierge to find out where the hotel entrance was. The next morning, the diner area was packed for breakfast, and we couldn't find a place to sit. The only good thing I can tell is that the bed was comfy.

2026-07-14 via Nuitee
M
Mariah couple us
1
2026-07-13 via Nuitee
R
Richard solo_traveller us
10
2026-07-13 via Nuitee
C
Chari couple us
10
2026-07-13 via Nuitee
T
Tom solo_traveller us
7
Baseball Hotel
Pros:

You could throw a baseball from the lobby to the stadium. Great place to stay if going to a game. Clean, quiet and the kids enjoyed the pool.

2026-07-13 via Nuitee
E
Emily extended_group us
8
Overall great experience!
Pros:

It was perfect location. No air conditioning in the lobby and it was sweltering until you get to your room.

Cons:

Elevators ran very slow.

2026-07-09 via Nuitee
B
Beth family_with_children us
4
The location was key… bathroom was dirty broken blinds… it was fine for an overnight
Pros:

Location

Cons:

Dirty

2026-07-09 via Nuitee
S
Stephanie couple us
9
2026-07-08 via Nuitee