Holiday Inn Express & Suites Pittsburgh North Shore by IHG

Hotels
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Holiday Inn Express
8.2 (1888 reviews)
228 Federal Street , Pittsburgh , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Clean rooms (in some reviews)
Good breakfast options
Cons:
Dirty rooms
Issues with amenities
High price concerns

Categories

Cleanliness
7.59
Several reviews mention dirty conditions and uncleaned facilities.
Service
9.06
The staff was described as friendly and helpful.
Location
9.1
Multiple reviews highlighted great locations, especially for events.
Room Quality
7.05
Issues with dirty rooms and elements not functioning properly were mentioned.
Amenities
8.58
General amenities were acceptable; breakfast was mentioned positively.
Value for Money
7.54
Concerns over pricing, especially when compared to quality.
Food and Beverage
8.59
Breakfast was generally described positively.
Overall Experience
8.06
Despite some issues, most reviews indicate a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:32

Property Description

Luxurious Amenities
Featuring an indoor swimming pool and a 24-hour fitness centre, Holiday Inn Express & Suites Pittsburgh North Shore offers a perfect blend of relaxation and wellness during your stay.

Convenience at Your Fingertips
All guest rooms are equipped with a microwave, a coffee machine, and a cable TV, ensuring that your comfort is a top priority.

Delightful Offerings
Start your day right with a complimentary breakfast served each morning, and take advantage of access to a 24-hour business centre for all your work needs.

Book your stay at Holiday Inn Express & Suites Pittsburgh North Shore now for an unforgettable experience in the heart of Pittsburgh.

Important information:

Please note, parking is limited to 1 space per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 28 per day.

Location

Guest Reviews

8.2
Based on 1888 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.06
J
James • couple • us
7
Nice location for ball game but too expensive.
Pros:

Close to PNC Stadium.

Cons:

Our in room refrigerator froze all drinks. No adjustment was available. Notified front desk. No action taken for two days.

2026-05-22 • via Nuitee
W
Wenner • solo_traveller • us
9
Pros:

The location was not bad. Really walking distance to all venues. But the signs for the hotel are small. GPS has it on the left, it's on the right.

Cons:

The shower was smaller than the Southside Holiday Inn. And NO water pressure. Really, just finding it, as GPS maps it wrong, and the water pressure. Otherwise, great place. Not sure i would stay on a baseball night. Really close to the stadium noise.

2026-05-20 • via Nuitee
D
Dorothy • solo_traveller • us
9
Perfect for my needs. Everything works!
Pros:

Very clean, in good shape, front desk helpful.

Cons:

At breakfast I had to keep going to the kitchen to tell them there was no more coffee in the coffee thermos…

2026-05-19 • via Nuitee
W
Wiley • family_with_children • us
8
Great location and atmosphere for a game at PNC park but could use some updating.
Pros:

Staff was fantastic, very helpful, and friendly. Breakfast was very good as well. Location for our purpose was terrific, though that was also an issue with noise.

Cons:

Supposed river view was nonexistent, we overlooked the street and the highway which was so loud we thought the window was open. Room had an odd, almost musty odor when we entered but after using the AC it was not noticeable when we returned to the room. Room was clean and well equipped, but furnishings somewhat dated and the clock was not working. Bed was fine. Flashing fire alarm light all night was a bit disconcerting.

2026-05-18 • via Nuitee
T
Timothy • couple • us
9
Short baseball stay. Breakfast very nice.
Pros:

Immediately next to PNC park

Cons:

Nothing

2026-05-18 • via Nuitee
H
Heather • extended_group • nz
10
This is the only place to stay when in Indiana
Pros:

Everything from friendliness to cleanliness our stay was amazing

Cons:

Our toilet didn’t fill up so made a noise

2026-05-16 • via Nuitee
C
claudia • couple • us
10
Price, location , breakfast very clean!!
Pros:

City view . Great breakfast. Spacious room. Very clean

Cons:

Body wash needed to be refilled

2026-05-15 • via Nuitee
S
Sung • family_with_children • us
10
2026-05-14 • via Nuitee
K
KEVIN • family_with_children • us
10
Our stay was great. Short walk to the baseball and football stadium and walking distance to some really good food places
Pros:

It was within walking distance of a ton of different places

Cons:

Parking not free

2026-05-13 • via Nuitee
M
Matthew • extended_group • us
10
2026-05-13 • via Nuitee
T
tom • couple • us
10
2026-05-13 • via Nuitee
R
Rico • couple • us
9
Nice
Pros:

Location
Friendly service
Clean

Cons:

Price
Price for parking
Price

2026-05-11 • via Nuitee
P
Pimmada • extended_group • th
10
Great value and comfort!
Pros:

The staff were incredibly helpful and made us feel welcome. The bed was very comfortable, ensuring a great night's sleep. Excellent value for money in Pittsburgh.

2026-05-11 • via Nuitee
M
Mary • solo_traveller • us
10
2026-05-11 • via Nuitee
W
Williams • extended_group • us
10
2026-05-10 • via Nuitee
G
Gavin • couple • us
10
Perfect
Pros:

Everything

Cons:

Nothing

2026-05-09 • via Nuitee
H
HoboBo • solo_traveller • us
8
Pros:

Everything was very clean and the bed, very comfortable.

Cons:

The highway noise is disruptive and sounds like construction is going on, but I am sensitive to constant rumbling of sound.

2026-05-08 • via Nuitee
N
NICOLE • solo_traveller • us
5
Pros:

Location

Cons:

The front desk person

2026-05-06 • via Nuitee
A
Amy • couple • us
5
Only good thing is the location and the staff
Pros:

My husband and I were there specifically to catch the Pittsburgh Pirates game Saturday, so we stayed Friday through Sunday. That's one of the two best things about this hotel, the location. The staff were awesome, especially our housekeeper. She was on top of things, very kind and friendly and personable. And the front desk staff were great also

Cons:

Where to begin lol. The two pillows we each had for our huge king-size bed or as flat as a pancake. I woke up constantly because I couldn't stay asleep because they were so uncomfy. The TV remote was as long as a foot-long sub, very outdated and the buttons didn't work half the time. Connection was extremely spotty whether watching cable TV or streaming YouTube TV from my app. The Keurig machine seems like it's from the early 2000s, the power button hardly worked, it's very loud, and it's inconvenient because every time you make a cup of coffee, you have to pour water in it. Very very old model Keurig. The light switches in our room, three of them did not work. With all of those issues, definitely not worth $1100 to stay there for two nights. Back to the pillows lol I can't believe they even offer those to people. I would expect better pillows at a motel six in downtown Chicago lol. This hotel is definitely overpriced but we imagine they do it because of its location to the PNC ballpark, which is pretty much right across the street from the hotel. Oh and there's absolutely nowhere to walk to get something to eat except some loud very overcrowded bar/restaurant called Mike's bar which is down the street. We had to order delivery at 11 PM Saturday night from some awesome pizza shop across town called Pizza Bosa. I typically only leave five star reviews so it pains me to leave such a bad review for this hotel. It was very clean I will give them that much. The shower was amazing, very very spacious and the water got super hot. The bath towels also are so small. Again, just not worth $1100 for two nights

2026-05-04 • via Nuitee
S
Sheldon • extended_group • us
10
Family fun
Pros:

We love the area, close to everything. Breakfast was fantastic. Staff very friendly

Cons:

It was very pricey for one night. Came to $466 which is outrageous

2026-05-03 • via Nuitee