Staybridge Suites Cheyenne by IHG

Hotels
•
Staybridge Suites
9.3 (324 reviews)
5109 Frontier Mall Drive , Cheyenne , US
+1 307-634-6370

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly, accommodating staff (frequent praise for Emily and breakfast team)
Excellent, varied breakfast (and complimentary taco dinner mentioned)
Spacious, comfortable suites with good layouts (one-bedroom suites with kitchens)
Nice amenities: pool, hot tub, enclosed outdoor garden area, game area
Free conveniences: laundry, ice, soda
Convenient, walkable location and proximity to airport
Cons:
Occasional room odor reported
A guest reported no housekeeping during their stay
Pool area floor described as slippery by one guest

Categories

Cleanliness
8.9
Generally reported as very clean in multiple reviews, but a few guests noted a funny room odor and one reported no housekeeping during their stay, slightly lowering this score.
Service
9.8
Staff repeatedly praised (Emily called out by name, described as welcoming, professional and helpful); many mentions of accommodating, friendly front desk and breakfast staff.
Location
9.3
Several guests said the location was perfect or convenient (close to airport, walkable to local restaurants and downtown), supporting a strong location rating.
Room Quality
9.4
Rooms and suites described as spacious, comfortable and well laid out (one-bedroom suite with kitchen praised); one isolated comment about a smell slightly reduces this otherwise strong impression.
Amenities
9.5
Pool, hot tub, outdoor enclosed garden area, game area, free laundry, and extras (free ice/soda) were repeatedly praised and enjoyed by guests.
Value for Money
9
Guests noted reasonable pricing and complimentary extras (breakfast, taco dinner, laundry), indicating good value overall.
Food and Beverage
9.7
Breakfast consistently described as excellent and varied; complimentary taco dinner and friendly breakfast staff further strengthen this category.
Overall Experience
8.8
Most reviews are highly positive about the stay (relaxing, great staff, comfortable suites), though a few minor negatives (odor, housekeeping not performed, slippery pool floor) slightly temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Luxurious Accommodations
Staybridge Suites Cheyenne offers modern rooms with flat-screen TVs and private bathrooms, ensuring a comfortable stay for all guests.

Convenient Amenities
Guests can take advantage of the on-site business and fitness centers, as well as the guest launderette, providing convenience and comfort throughout their stay.

Ideal Location
Located just 1 km from Cheyenne Regional Airport and with easy access to Warren AFB and Fox Farm-College, Staybridge Suites Cheyenne is the perfect choice for both business and leisure travelers.

Book your stay at Staybridge Suites Cheyenne now for a memorable and convenient hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CYS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.3
Based on 324 reviews
Cleanliness: 8.9
Service: 9.8
Location: 9.3
Room Quality: 9.4
Amenities: 9.5
Value for Money: 9
Food and Beverage: 9.7
Overall Experience: 8.8
M
marie ludivine • family_with_children • fr
9
Pros:

La chambre le lieu le petit dej.

Cons:

Ne pas avoir eu le menage de fais durant mon sejour.

2026-10-27 • via Nuitee
S
Stephanie • family_with_children • us
10
Perfect location and beautiful hotel !
Pros:

Hotel was very clean and staff was very accommodating! Breakfast staff was extremely pleasant ! Love the outdoor pool and game area !

2026-10-19 • via Nuitee
S
Suzanne • solo_traveller • us
10
2026-10-12 • via Nuitee
B
Brian • solo_traveller • us
7
Cons:

Room had funny smell. Kind,of like a retirement home.

2026-09-06 • via Nuitee
M
McKean • solo_traveller • us
10
Pros:

The room. Staff

2026-08-19 • via Nuitee
B
Bruno • family_with_children • fr
8
Pros:

Le caractère spatieux des appartements parfait pour une famille ou un couple où ça devient très grand, mais c'est pas grave. Excellent service très professionnel, typiquement américain.

Cons:

Rien

2026-08-19 • via Nuitee
F
Federico • couple • it
9
2026-08-18 • via Nuitee
S
Susan • extended_group • us
10
2026-08-12 • via Nuitee
H
Heather • family_with_children • us
10
2026-08-03 • via Nuitee
G
greg • couple • us
8
2026-07-25 • via Nuitee
G
Gualberto • solo_traveller • us
10
Pros:

The view from the room

2026-07-19 • via Nuitee
P
Paul • couple • us
10
We will definitely book this room and property when we return to Cheyenne.
Pros:

Staff were awesome--professional and friendly. Breakfast was really good and offered quite a variety of selections. Stayed in the one bedroom suite with kitchen and we were very comfortable along with our two Scottish Terriers.

Cons:

Can't think of anything.

2026-07-18 • via Nuitee
L
Lei • solo_traveller • us
10
2026-07-09 • via Nuitee
H
Hefner • family_with_children • us
10
2026-07-07 • via Nuitee
T
Tammy • solo_traveller • us
10
Great place to stay!
Pros:

Emily at the front desk was wonderful. She was able to extend our visit, gave recommendations for restaurants, was extremely pleasant and knowledgeable. Room was sizeable, clean and convenient to exterior door.

Cons:

Nothing

2026-07-05 • via Nuitee
B
Britt • family_with_children • be
9
2026-07-05 • via Nuitee
D
David • extended_group • be
10
Pros:

Chambre spacieuse
Petit dej complet et varié
Piscine et jaccuzi
Terrasse extérieur magnifique

Cons:

Rien à signaler

2026-07-05 • via Nuitee
J
john • family_with_children • us
8
2026-07-04 • via Nuitee
B
Bobbie • extended_group • us
10
2026-07-03 • via Nuitee
P
Parker • solo_traveller • us
10
Pros:

The staff was awesome & the free ice and soda a huge plus.

Cons:

N/A

2026-06-26 • via Nuitee