DoubleTree by Hilton Poughkeepsie

Hotels
Doubletree by Hilton
8.4 (955 reviews)
40 Civic Center Plaza , Poughkeepsie , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Cleanliness of rooms
Spacious rooms
Cons:
Service quality
Heating issues
High breakfast price

Categories

Cleanliness
8.35
Some guests noted issues with room temperature and heating, impacting perceived cleanliness.
Service
6.85
Numerous complaints about the service quality, particularly at the restaurant and front desk.
Location
9.85
The hotel location was frequently praised, particularly for proximity to events and amenities.
Room Quality
8.35
Rooms were generally clean, but heating issues were a significant drawback.
Amenities
8.85
The gym was highlighted as a standout feature, but some snacks were considered overpriced.
Value for Money
8.85
Complaints about additional charges for amenities, but overall value seen positively relative to location.
Food and Beverage
6.85
Breakfast pricing drew negative feedback, impacting the overall food and beverage experience.
Overall Experience
9.25
Mixed reviews overall, with many positives but notable service and heating issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:02

Property Description

Luxurious Accommodations
Experience comfort and convenience in every room at The DoubleTree by Hilton Poughkeepsie. Each room is equipped with a microwave, refrigerator, and coffee machine for your enjoyment. Relax in the private bathroom with a soothing bath and shower, and take in stunning city or river views from the comfort of your room.

Exceptional Services
From a complimentary full hot breakfast to free WiFi access, we ensure that your stay is as pleasant as possible. Our 24-hour front desk is always ready to assist you, and our free shuttle service to the train station adds to the convenience. Take advantage of our meeting facilities, luggage storage, and dry cleaning services for a stress-free stay.

Convenient Location
Ideally situated near popular attractions like Bardavon Opera House and Vassar College, The DoubleTree by Hilton Poughkeepsie offers easy access to the best of the city. With Westchester County Airport just 73 km away, your journey to luxury begins as soon as you arrive.

Important information:

Guest must be 21 years of age or older to check in.

The property is currently undergoing renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SWF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 955 reviews
Cleanliness: 8.35
Service: 6.85
Location: 9.85
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 6.85
Overall Experience: 9.25
N
Nina couple de
9
Gutes Hotel mit großen modernen Zimmern
Pros:

Moderne große Zimmer. Parkhaus.

Cons:

Alles gut

2026-07-18 via Nuitee
A
Amendola family_with_children us
7
Pros:

We like the place because it is clean and close to shops, restaurants, gas stations, and a quiet place to relax, and they have a water park near the hotel.

Cons:

We don't like having to pay $20 for breakfast, so we decided to eat outside.
Also, it is a very nice place, but it doesn't have a swimming pool.

2026-07-17 via Nuitee
P
Patrick couple us
9
Pros:

Clean room and facility.

Cons:

Parking ramp was tight and tough to manuver in a pickup and hit the sides of the ramp. Also front lobby parking too small and tried to move our luggage in from the parking garage only to find out that we had to take the ramp down and go into the back of the hotel and then back up with no luggage rack.

2026-07-17 via Nuitee
A
April family_with_children us
10
Pros:

Very clean and comfortable.

2026-07-16 via Nuitee
G
Garrett couple us
9
2026-07-13 via Nuitee
L
Lanice couple us
9
2026-07-12 via Nuitee
S
sian-kierre couple us
10
2026-07-06 via Nuitee
K
Keira couple us
9
Id stay here again!
Pros:

It was very nice.

Cons:

The food at the restaurant could’ve been way better.

2026-07-06 via Nuitee
A
amyagkiy solo_traveller us
9
Pros:

Great location for what I needed

Cons:

Very friendly, professional and knowledgeable staff

2026-07-05 via Nuitee
P
Patricia solo_traveller pe
8
Pros:

Habitación espaciosa

Cons:

El personal de recepción no brindó toda la información necesaria correspondiente a mi estancia. Tuve que regresar un par de veces a hacer preguntas.

2026-07-04 via Nuitee
J
Jones MiLLS extended_group us
9
2026-07-02 via Nuitee
B
Blabac solo_traveller us
10
Pros:

Cleanliness, location

2026-07-01 via Nuitee
B
Bernadette solo_traveller us
10
2026-06-30 via Nuitee
C
clyle1914 solo_traveller us
6
Pros:

Convenient location and clean rooms

Cons:

The HVAC system was down and when it was repaired, my room never had the air condition come on and cool off the room. The temperature was over 80 degrees in my room during the afternoons and no cooler than 78 degrees at night. It was uncomfortable and my request for a portable fan was left unanswered.

2026-06-28 via Nuitee
D
Deondra solo_traveller us
9
Pros:

The staff was friendly and the rooms were nice. I slept comfortably. Location was good.

Cons:

I have no dislikes.

2026-06-26 via Nuitee
B
Brianee solo_traveller us
1
2026-06-26 via Nuitee
A
Anastasia solo_traveller ua
10
2026-06-24 via Nuitee
W
William family_with_children us
1
Horrendous!
Pros:

When I arrived I was told the Air Conditioning had recently been repaired and turned back on. When I arrived back at the Hotel after a busy evening the temperature in my room was 86 degrees. In the morning the room temperature only dropped to 82 degrees. It was unacceptable.

Cons:

When I arrived I was told the Air Conditioning had recently been repaired and turned back on. When I arrived back at the Hotel after a busy evening the temperature in my room was 86 degrees. In the morning the room temperature only dropped to 82 degrees. It was unacceptable.

2026-06-24 via Nuitee
E
Ellen couple us
3
No ac no cookies no towels delivered upon request
Pros:

Staff was good

Cons:

No ac

2026-06-23 via Nuitee
B
Bjork solo_traveller us
1
2026-06-23 via Nuitee