Best Western Plus Lake Jackson Inn & Suites

Hotels
Best Western Plus
9.3 (397 reviews)
702 Highway 332 East , Lake Jackson , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great breakfast
Cons:
Confusing online communication
Slow toaster

Categories

Cleanliness
8.38
Multiple guests noted the cleanliness of the hotel, contributing to overall satisfaction.
Service
9.85
Guests praised the attentive and friendly service from the staff throughout their stays.
Location
9.39
Centrally located with easy access to various attractions and dining options.
Room Quality
9.34
Rooms were described as good, clean, and well-appointed, with positive comments about pet accommodations.
Amenities
9.37
Adequate amenities, including breakfast and pet-friendly options, were highlighted positively.
Value for Money
8.83
Value was considered fair given the amenities and quality overall.
Food and Beverage
9.38
Breakfast options received high praise, contributing positively to guest experiences.
Overall Experience
9.85
Guests expressed strong satisfaction with their overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:59

Property Description

Convenient Location and Modern Amenities
Best Western Plus Lake Jackson Inn & Suites offers free WiFi, a 24-hour fitness centre, and free private parking. Each room features a satellite TV, microwave, and refrigerator, with some units including a seating area. Guests can enjoy the outdoor swimming pool and benefit from extras like free toiletries and a hairdryer in every room.

Exceptional Services
The hotel boasts a 24-hour front desk and a convenient mini-market on-site, ensuring guests have everything they need for a comfortable stay.

Easy Access to Airport
Located in Lake Jackson, the property is just 71 km from William P. Hobby Airport, making travel to and from the hotel a breeze.

Book your stay at Best Western Plus Lake Jackson Inn & Suites now for a perfect blend of convenience and relaxation.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Property Accessibility

Total Disability Score: 6.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Sliding
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.3
Based on 397 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.85
B
Bianca solo_traveller us
9
My stay was relaxing and comfort.
Pros:

The breakfast food was amazing. I was so excited when I woke up to get breakfast. The pet accommodations by providing a bowl and treats were so thoughtful of my furry companion. The pool lounge was a great relaxing experience especially when traveling on the road for a while.

Cons:

The only thing that made this stay unpleasant was the Wi-Fi did not work on our electronics devices in the room however, only the front desk area. The staff did try to help however, they never followed up if we had access to the Wi-Fi and it was something not imperative to our stay.

2026-08-15 via Nuitee
R
Refia family_with_children us
10
Pros:

It is very clean. Breakfasts was amazing with many options.

Cons:

The room smelled strongly of air freshener.

2026-08-06 via Nuitee
S
Sarah couple de
3
Bescheiden
Pros:

Nix

Cons:

Von 7 Lichter gingen 3 Stück, es war extrem dunkel im Zimmer, der Stuhl war kaputt, die Klima machte Lärm… und das beste wir sagten Bescheid, man möchte es weg. Interessierte keinen.

2026-07-20 via Nuitee
L
Laura family_with_children us
10
2026-07-16 via Nuitee
C
Catalina couple us
10
2026-07-14 via Nuitee
A
Anthony extended_group us
10
2026-07-06 via Nuitee
J
Jasmine couple us
9
2026-07-05 via Nuitee
F
Farris family_with_children us
8
Our stay was great and we appreciated the price and cleanliness!
Pros:

I felt the location was good. We were accommodated when we got into our room and our fridge wasn’t working. The staff was helpful and professional. We enjoyed our stay. Everything was very nice and clean!

Cons:

I don’t really have any complaints!

2026-07-02 via Nuitee
G
GrandTour694230 Family Fort Worth, Texas
10
Highly recommended
Pros:

Great place. Friendly staff go above and beyond. The full breakfast had many many options. The food was good. Lots of coffee options. Coffe, latte ‘s, cappuccino, whatever you want to drink in the morning. They have it. The rooms are clean and comfortable. The pool was great and had an abundance of seating and sunning options. The cabanas were a nice touch. I have nothing negative to say about this hotel and would highly recommend it. I will stay here again next time I come to Lake Jackson or Galveston. And Laura, the evening reception is phenomenal and deserves a raise. She is so friendly and helpful. Thank you Laura.

2026-06-28 via Tripadvisor
K
Karen solo_traveller us
9
Pros:

Everything

2026-06-23 via Nuitee
M
Miranda solo_traveller us
10
Pros:

Honestly, everything. The room rate was excellent, especially for the quality of the stay! Best hotel we've stayed at in a long time.

Cons:

I can't point to anything that was bad or worthy of dislike.

2026-06-23 via Nuitee
O
O9296GAlindam Family Livonia, Michigan
10
Really enjoyed this hotel
Pros:

Great hotel. Very clean. Comfortable beds. Big shower towels. In room fridge and microwave. Good daily breakfast with nice variety of food. Outdoor pool with very nice lounge area including day beds for sunning. Fitness center. Friendly staff. Would definitely stay there again.

2026-06-21 via Tripadvisor
D
Debra solo_traveller us
10
Better value than other recent hotel stays with higher cost from different providers.
Pros:

Everything from check in/out to the room set up, amenities and cleanliness were exceptional!

Cons:

Can't think of a thing.

2026-06-18 via Nuitee
N
Nathan couple us
6
Pros:

Nice and clean, breakfast was good

Cons:

The only complaint I have was I not able to sleep because the people next to us were having sex all night and morning. Headboard banging all night. Walls are very thin, other than it was nice.

2026-06-14 via Nuitee
V
Vic couple us
10
Great stay.
Pros:

Clean and well decorated with cool outdoor amenities

Cons:

Exercise equipment was not functional. Staff couldn’t unlock the equipment kid proofing.

2026-06-10 via Nuitee
K
Kaylena family_with_children us
10
Great overall
Pros:

Clean, affordable, staff was excellent

Cons:

The room had a very weird smell

2026-06-08 via Nuitee
Y
Yuritza solo_traveller us
5
Cons:

Room AC was not cooling, unfortunately there was no other double queen room to switch to. I was moved to a king deluxe but had to sleep on a pull out bed. Not comfortable.

2026-06-02 via Nuitee
Y
Yuritza solo_traveller us
10
2026-06-02 via Nuitee
C
Cheryl couple us
10
Pros:

Very good!

2026-05-30 via Nuitee
J
Jody family_with_children us
10
Overall I was very satisfied here. I think we made a good choice and I would stay here again.
Pros:

Location wasn’t really a big deal to me. We weren’t there for vacation but for a graduation.
The breakfast exceeded expectations. It was clean, fresh, and delicious. They had so many different options every day we were there. Fresh fruit, tortillas for wraps, salsa and cheese, and their bacon was probably the best bacon I’ve ever had.
The room itself was clean and comfortable.

Cons:

There were 5 of us in a room and we went through rags and towels pretty fast. There was one day housekeeping never came to change trash or replace our towels. It’s not a deal breaker for sure but it was a little frustrating because we had to ask for them to come to our room late in the day after we got back to our room and realized we had no towels to shower. We were exhausted and it would’ve just been nice to not have to worry about that.

2026-05-29 via Nuitee