Reigate Manor Hotel

Hotels
7.8 (1091 reviews)
Reigate Hill , Reigate , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable beds
Cons:
Outdated bathroom facilities
Food quality disappointing

Categories

Cleanliness
7.69
There are some minor maintenance issues and criticisms regarding the bathroom cleanliness.
Service
8.66
Staff are frequently described as friendly, helpful, and attentive.
Location
8.2
The hotel is located well for pilgrims and is quiet, though a bit far from the M25.
Room Quality
7.15
Rooms are described as dated and some guests mentioned small size or lack of modern amenities.
Amenities
7.68
Shower facilities were noted as outdated and lack some essential features.
Value for Money
8.14
Generally perceived as good value; however, some mention it could improve.
Food and Beverage
6.69
Food was often criticized for being disappointing, with specific meal complaints.
Overall Experience
8.16
Positive sentiment overall, though some guests mentioned they wouldn't return due to recent disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:40

Property Description

Convenient Location
Located just 0.5 miles from junction 8 of the M25 and 8 miles from Gatwick Airport, Reigate Manor Hotel offers easy access for travelers.

Dining Options
Indulge in a variety of culinary delights at the hotel's restaurant, with an à la carte menu and a Sunday carvery. A lounge menu is also available for a more casual dining experience.

Comfortable Accommodation
Each bedroom at Reigate Manor Hotel features amenities such as satellite TV, a desk, and an en suite bathroom, ensuring a comfortable stay for guests.

Ready to experience convenience, delicious dining, and comfortable accommodation? Book your stay at Reigate Manor Hotel now!

Important information:

Smoking is strictly forbidden. A designated smoking area is available outside the Hotel.

When booking 4 rooms or more, different policies and additional supplements will apply.

Please be advised that the hotel regularly holds functions at the weekend which may result in some noise disturbance to guests. Where possible rooms will be allocated in queiter areas of the hotel but this cannot be guaranteed. Please note the half board package includes a 2-course meal.

Please note, over the Christmas period, the hotel will be hosting a number of parties that may cause some disruption to guests. Rooms will be offered in quieter areas of the hotel where possible. Should you have any concerns please contact the hotel in advance of your stay to request a quiet room.

Half board package includes a 3-course meal.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1091 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
A
anja couple gb
7
value for money
Pros:

Easy to check in. Room clean, comfy bed.

Cons:

Took a long time to get drinks in the bar as the poor girl was on her own and managing the coffee bar too.

2026-03-05 via Nuitee
D
Derek family_with_children gb
9
Lovely venue, welcoming, with helpful staff and spacious, clean and well appointed rooms.
Pros:

A well proportioned room with spacious bathroom, bath with shower. Well served by the large window affording welcome natural light. Staff were friendly, welcoming and helpful throughout our brief stay. We enjoyed the continental breakfast, which provided plenty of options. I felt welcomed and looked after. We enjoyed a meal in the Lounge in the evening, the menu whilst relatively short gave good choices from snacks to larger main courses.

Cons:

There was just one point where having booked in advance for dinner and after a lengthy wait I had to seek out somone to come and take our order, (which was quickly delivered and delicious). To be fair it was very busy, several large groups, and the staff were always as helpful as they could be.

2026-03-04 via Nuitee
M
Mark couple gb
9
Pros:

Easy access from m25.
Friendly stall, good food, clean and comfortable room.

2026-03-04 via Nuitee
D
Darren couple gb
7
2026-03-03 via Nuitee
S
Sook L couple gb
10
Great staff and value for money
Pros:

Although it’s a bit dated in decor - it was clean (even tops of wardrobes were dust free!) and everything worked. We were impressed by the staff friendliness and welcoming atmosphere. We are happy enough that we’d consider this as a place for our short stays in the future

2026-03-02 via Nuitee
A
Alex couple gb
7
Pros:

Convenient, good customer service

Cons:

Decor dated.
Shower screen leaked leaving very wet floor.
Too hot in rooms despite opening windows and turning radiator off

2026-03-01 via Nuitee
H
Helen solo_traveller gb
9
Pros:

The room was lovely and comfy

Cons:

The drinks is very pricey to be honest

2026-02-26 via Nuitee
T
Terry couple gb
7
Pros:

The event we were attending was in the hotel so location was great and we were only there for 1 night

Cons:

The WiFi did not work very well, if at all.

2026-02-26 via Nuitee
S
Sandra couple gb
8
2026-02-26 via Nuitee
D
Don couple gb
2
Cons:

Being awoken at 5:30 am by a conference directly beneath our room. The night staff agreed it was awful but could do nothing about it. Thr breakfast was dried up at 9:00am, we couldn't cut the bacon.

2026-02-24 via Nuitee
N
Niamh couple gb
9
2026-02-22 via Nuitee
A
Antakarana extended_group gb
10
great value for money
Pros:

Great breakfast, plenty of parking places, great stuff

Cons:

N/A

2026-02-22 via Nuitee
D
Detlef Palm couple de
7
2026-02-14 via Nuitee
A
Ann solo_traveller gb
10
Perfect location . Good food , great room and excellent service
Pros:

Location style comfort and excellent staff

Cons:

I liked every thing

2026-02-10 via Nuitee
W
wendy couple gb
8
Friendly, comfortable hotel
Pros:

Friendly and helpful staff, room: comfortable bed, clean, powerful shower over bath, spacious. Breakfast was included in booking: basic continental and good choice of hot breakfast very good value Sunday lunch

Cons:

Decor & furniture could do with beig updated, TV very small for size of bedroom

2026-01-31 via Nuitee
A
Anna couple gb
10
2026-01-28 via Nuitee
K
Kelly couple gb
10
2026-01-24 via Nuitee
P
Peter extended_group gb
9
lovely venue, staff and stay
Pros:

food excellent
choice very good
value for money good

Cons:

cant really think of anything i didnt like

2026-01-24 via Nuitee
C
Charlotte couple gb
9
Would I stay here again? Yes.
Pros:

Quaint clean and comfortable - a lovely little hotel ideal for visiting family and friends who live in Reigate - I was worried that the bed might be a little bit too soft but actually it was perfect - the room was spotless and housekeeping replaced the batteries in the TV remote control without having to be asked when I left the dead batteries on the side.

Cons:

The breakfast wasn't really up to scratch. I expect it's probably better when there's high occupancy and there's the buffet, but I served really wasn't worth paying extra for.

2026-01-22 via Nuitee
J
james solo_traveller gb
7
2026-01-21 via Nuitee