Hotel Zurich

Hotels
•
Independent
7 (5 reviews)
Jalan Jend. Sudirman No. 81, Balikpapan, Kalimantan, 76114 , Balikpapan , ID
62-542-760808

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Facilities

Fitness facilities
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Good location
Cons:
Room maintenance issues
Mixed cleanliness feedback
Pricing concerns

Categories

Cleanliness
6.5
Some guests mentioned cleanliness as a positive aspect, while others highlighted maintenance issues.
Service
7
Service was appreciated overall, with some complaints about wait times.
Location
7.5
The hotel's location was praised for being close to key landmarks, although some guests found it disappointing.
Room Quality
6.5
Rooms were mentioned to be spacious and comfortable by some, but others noted maintenance issues.
Amenities
6.5
Mixed feedback on amenities, with some guests appreciating the gym and pool, while others mentioned unsatisfactory services.
Value for Money
6
Mixed opinions on the pricing, with some feeling it was high for the services provided.
Food and Beverage
7.3
Positive feedback on breakfast and restaurant services, with some suggestions for improvement.
Overall Experience
7
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-04 23:30

Property Description

Escape to Hotel Zurich, where comfort meets luxury in the heart of Balikpapan.

Indulgent Relaxation
Pamper yourself with rejuvenating onsite massages and unwind in our elegant fitness center—your oasis of tranquility after a day of exploration.

Gourmet Dining Experience
Savor an exquisite selection of international cuisine at Kembang Desa or enjoy the convenience of our 24-hour room service. Don't forget to start your day with our delightful buffet breakfast, available daily.

Modern Conveniences
Stay connected with complimentary Wi-Fi throughout the hotel, and make use of our fully-equipped business center and flexible meeting rooms for your corporate events.

Don't miss the chance to experience all that Hotel Zurich has to offer—book your stay today!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BPN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7
Based on 5 reviews
Cleanliness: 6.5
Service: 7
Location: 7.5
Room Quality: 6.5
Amenities: 6.5
Value for Money: 6
Food and Beverage: 7.3
Overall Experience: 7
V
Verified traveler
8
Good
Pros:

Real cool place to stay at for business trip

2017-08-23 • via Nuitee
M
Muramaht
6
便利でそこそこ綺麗なホテル
Pros:

客室は綺麗で良かったです。
ホテルのレストランも深夜まで営業していて助かります。
一点改善して欲しいのはバスルームから異臭がしていました。これは辛いです。

2017-01-21 • via Nuitee
A
AKIO
4
Poor service
Pros:

Not recomend. Location is good. But staff is not proffesional.They just stay as worker. Not service.

2015-10-08 • via Nuitee
M
Muhammad
8
Pros:

Cukup menyenangkan

2015-07-21 • via Nuitee
E
Erick
8
Hotel bagus dengan pelayanan bagus
Pros:

Beberapa kali ke Balikpapan dan menginap dibeberapa hotel berbintang,baru di hotel Zurich sy mendapat layanan antar jemput ke bandara dengan gratis. Staff reservasinya juga ramah dan terbuka ........

2015-07-13 • via Nuitee