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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Grocery deliveries
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Wheelchair accessible
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Lower bathroom sink
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Outdoor furniture
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Private picnics
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Wine release events
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Reception hall
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Electric bicycle charging station
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Charcoal grill
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Indulge in Luxury and Convenience
Luxurious Suites with Modern Amenities: Enjoy the convenience of a kitchenette, free WiFi, and a flat-screen cable TV in all suites. Some suites even feature a full kitchen for added comfort.
Relax and Unwind: Take a dip in the indoor pool, keep up with your workout routine at the fitness centre, or unwind at the on-site bar. The complimentary breakfast will start your day right.
Convenient Location and Services: With Fort Gordon US Army Installation and downtown Augusta nearby, the hotel offers easy access to key destinations. Take advantage of the business centre, mini market, and meeting facilities during your stay.
Book your stay now and experience the perfect blend of comfort and convenience at Augusta Residence Inn by Marriott!
5.00 USD State Recovery Fee, is not included in the priceGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
You're welcome.... Yes the hotel itself was amazing and also the rooms. I will definitely be back
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Anita and the rest of the crew were very warm and welcoming each and every time I walked in the building! I will definitely be back next time I’m in the area!
From the time you enter the door you are made to feel as if you are home. Miss Anita is truly a customer service expert. Her smile is contagious and she really cares about your stay. She never forgets to greet you or ask if there's anything you need and it's with that genuineness that you no longer find in customer service post-pandemic
The spaciousness and cleanliness of the rooms
I travel to Augusta at least twice a year for several weeks at a time for business. The Residence Inn in August is by far one of my favorite places to stay. The rooms are clean and the staff is friendly and accommodating. Miss Anita at the front desk makes the experience even better.
This is is my favorite hotel that I’ve been staying at since I started traveling for work 8 years ago, and my favorite part is meeting Anita. She always has a welcoming and bubbly attitude.
Worst experience they ha no hot water … this is after I checked in
They knew the vendor hadn’t come
They didn’t have manager on site to talk to me
Having hot water is basic necessity
I would not recommend this place to any one
They warren not clean construction and no hot water
Great hotel and staff! Kitchen is equpped with everything necessary making you feel home. The staff is always available and welcoming.
It was a excellent place to live in
Nothing it was excellent
Great location. We had an updated room which was nice. No pullout couch though. I had so share a bed with my son.
Beds are comfortable. Pillows are a no no. Soft and very flat. Take your own if you need more neck support. Not sure why hotels don’t do firmer pillows.
Shower head is fabulous! Love the water pressure. Clean towels.
Breakfast was really not that great. Not a great selection. Notice stuck up to watch how much you eat “other people have to eat too…” very unprofessional. There was no toast available. Hot food was cold. We never had breakfast there during our three day stay. Went to eat around 8am.
Had to keep curtains closed at all times (block-outs) as the building material was right outside our room windows and people getting on and off scaffolding. Had very little privacy and dark room during the day.
Will be back but will address these issues in person next time. Nothing serious…..
Housekeeper Christine W is great. Always friendly, efficient, always confirms I have everything I need. Always remembers my requests. Great service!
It was clean and decorated nice for Christmas.
Nothing
The location is convenient. The property is badly dated but in the process of renovation. My first room had something brown splashed on the headboard of the bed. I was then assigned a room on the 3rd floor. After cleaning beneath the head of the bed where there was significant dust, debris, a live silverfish, and I got settled in, I noticed a large stain on the ceiling which would indicate a leak of some type. There was also a musty smell coming from the bathroom. When I spoke to the front desk staff in the morning, I was promised a room on the highest floor (4) when I returned from work that day. When I got back to the hotel, the attendant at the desk told me that she didn’t know who I spoke to but there were no 4th floor rooms available. She offered me another room on the 3rd floor but when I went to see it before moving, I found the stove to be dirty with splattered grease on the surface of the stove as well as the backsplash area. I decided to just stay in the room with the smell and the stained ceiling. Nobody cared to follow-up to be sure my concerns were resolved. Every room I saw was dirty.
Everything.
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During my stay Anita provided great customer service and was very attentive. She answered any and all questions that I may have had.
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