Sure Hotel by Best Western Saint-Amand-Les-Eaux

Hotels
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Sure Hotel by Best Western
8.1 (1176 reviews)
Zone Commerciale - Rocade Nord , Saint-Amand-les-Eaux , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Cons:
Poor internet access
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.65
Several mentions of a spider and bad odors reduced the perception of cleanliness.
Service
8.65
Staff was noted as helpful in some reviews, but issues with language led to a lower overall service rating.
Location
8.65
Guests appreciated the location, especially its proximity to restaurants and shopping.
Room Quality
8.15
Rooms were described as comfortable, but issues with maintenance were noted.
Amenities
7.85
Internet quality was poor and breakfast options were limited, affecting the amenities rating.
Value for Money
8.45
Some reviews indicated a fair price for the location and service provided.
Food and Beverage
7.15
Breakfast options were noted as extremely limited which lowered the food rating.
Overall Experience
8.25
Overall, guests found their stay satisfactory but with some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:29

Property Description

Convenient Location
Sure Hotel by Best Western Saint-Amand-Les-Eaux is conveniently located on highway D169 in the Parc Naturel Regional Nord-Pas-de-Calais, making it easily accessible for travelers exploring the area.

Comfortable Rooms
All rooms at Sure Hotel by Best Western Saint-Amand-Les-Eaux are air-conditioned and equipped with modern amenities such as a flat-screen TV and free WiFi, ensuring a comfortable stay for guests.

Complimentary Breakfast and Parking
Start your day right with a delicious continental breakfast offered daily at Sure Hotel by Best Western Saint-Amand-Les-Eaux. Additionally, guests can take advantage of the free private parking on site, providing convenience and peace of mind during their stay.

Experience comfort and convenience at Sure Hotel by Best Western Saint-Amand-Les-Eaux. Book your stay now for a memorable experience.

Important information:

If you plan on arriving after 22:30, please note that only credit cards will be accepted. Payment can be made in cash during the reception opening hours only.

GPS directions to the property:
Enter the street Rue de la Grize Chemise, (street right at the entrance to Saint-Amand-les-Eaux and the closest to the hotel) and then at the roundabout take direction for Tournai. The property is located at the next roundabout in the parking lot of the shop Leclerc.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 1176 reviews
Cleanliness: 7.65
Service: 8.65
Location: 8.65
Room Quality: 8.15
Amenities: 7.85
Value for Money: 8.45
Food and Beverage: 7.15
Overall Experience: 8.25
L
Lourens • solo_traveller • za
7
Good
Pros:

Breakfast was good with enough to eat each morning. Menu can use a bit of variation.

Cons:

No blankets in the room.

2026-03-20 • via Nuitee
M
Mikael • family_with_children • fr
9
2026-03-14 • via Nuitee
F
Fabienne • couple • fr
5
Cons:

Vu sur la poubelle
Pas top

2026-03-14 • via Nuitee
B
Bastien • solo_traveller • fr
10
Parfait, très bonne chaine d'hotel
Pros:

C'est vraiment une chaine d'hotel largement supérieur a des IBIS ou autres chaines du genre. La boite a mouchoir dans la salle de bain, le pommeau de douche normal et pas a économie d'eau ou faut mettre 20 ans pour se rincer. Le lit confortable, les 4 coussins sur le lit, la propreté de la chambre et de l'hotel, la recharge gratuite pour la voiture électrique...c'est vraiment un ensemble de choses que l'on retrouve chez Best Western et qui est agréable pour un séjour profesionnel comme personnel a n'en pas douter.

Cons:

Rien, très bon rapport qualité prix pour un 3 étoiles

2026-03-13 • via Nuitee
J
JANODET • couple • fr
9
2026-03-10 • via Nuitee
M
Mikael • solo_traveller • fr
8
2026-03-07 • via Nuitee
T
Thierry • couple • fr
7
Correct
Pros:

Calme , parking ;

Cons:

J’ai du attendre une dizaine de minutes à l accueil , je pense que l on ne m’a pas entendu rentré il manque une sonette à l entrée . Petit déjeuner fini un peu tôt

2026-03-02 • via Nuitee
I
Ingrid • couple • fr
9
2026-02-28 • via Nuitee
J
Jean Pierre • couple • fr
8
2026-02-23 • via Nuitee
E
Eric • solo_traveller • be
9
Cons:

La propreté au sol était très superficiel ! Des peluches sur le tapis plein et des crasses dans la salle de bain !

2026-02-22 • via Nuitee
D
Dennis • extended_group • de
8
2026-02-22 • via Nuitee
M
MARIE-FRANCE • couple • fr
10
2026-02-14 • via Nuitee
L
Lecerf • couple • fr
9
2026-02-11 • via Nuitee
M
Mody • solo_traveller • fr
7
2026-02-10 • via Nuitee
M
Mathilde • extended_group • fr
8
2026-01-27 • via Nuitee
L
Laprévote • solo_traveller • fr
10
Pros:

Chambre et Literie propres et confortables. PDJ varié.

2026-01-25 • via Nuitee
L
Laure • solo_traveller • fr
9
2026-01-23 • via Nuitee
L
Laure • solo_traveller • fr
9
2026-01-23 • via Nuitee
E
Elsie • solo_traveller • be
6
Basic hotel, ok voor deze prijs.
Pros:

Erg vriendelijk en behulpzaam personeel. Goeie locatie, vlakbij winkelcentrum. Badkamer was erg proper.

Cons:

Rare geur op de kamer, venster openzetten helpt. Deur kamer gaat erg moeilijk open (heb tot twee keer toe het personeel moeten vragen om mijn deur te openen). Ontbijt is zijn geld niet waard, de koffie is wel lekker.

2026-01-20 • via Nuitee
P
Pierre • solo_traveller • fr
7
Pros:

calme , emplacement

Cons:

lit

2026-01-19 • via Nuitee