Rushmore Express Keystone

Very well taken care of property, obviously well cared for and maintained. Our room was huge. The pool was also clear and clean. Staff was friendly and helpful. The only fault I can find is that the breakfast wasn’t very good. Not due to poor preparation or care, I just think the food itself was low quality. One of the better hotels I’ve been in, might be the best hotel in Keystone

Staff was very friendly and willing to help you.

Friendly staff
Limited eating choice because lots of places were closed for the season.
Room in need of updates. Broken lampshades

There was lumber lying around the outside of the building. There was a dead fly on the nightstand. Overall, it needs an updating and/or refreshing.

nice place

We checked in and went to our room; door was on the second floor with outside entrance. We had to dodge all the wasps that were swarming around the door. When we got inside smelled awful and did not look clean. AC was turned on but was not cooling at all. We were in the room about 5 min and in that time 4 wasps stared flying around in the room, not sure where they were coming in. We checked back out and found a different place to stay. Parking is a disaster. I would not recommend staying here. No sure where the pictures of the rooms they have on the web site were taken but sure they were from somewhere else.

I’ll list the minor things first . The hot tub was filthy. Foam up dirty the whole time we were there.
The door to the room stuck and was hard to open.
Although there was an in room coffee pot, there was no coffee
Breakfast didn’t start until seven so if you needed to be out early, you were at SOL
No one was ever at the front desk and no buzzer to ring them. You just had to stand there and wait.


And finally drumroll, please the shower did not work… after my friend took her shower. It wouldn’t shut off then after she finally got it to shut off it wouldn’t turn back on so I didn’t get a shower and I’m currently arguing with the hotel to get my money back.

I wouldn’t stay here if it was the only hotel in the area

Great

Great place to stay!

Great!!

Close tothe park and some activities.

The king suite was definitely luxurious in size and included a fireplace, but little else. Bed linens were not of high quality and even the bath towels were in short supply-just 2 for the room, when even the chain motels provide 4. The room also had a peculiar, almost musty smell to it and made me glad that we were so busy that we spent very little time in it.

Hotel is old but you can tell they are trying to keep it up. Room was fine. Bathroom was small. Can't sit on toilet unless the door was closed. Toilet very low to the ground. Grab bars are behind the toilet. Shower head is fine if you're under 5ft tall. It was a nice quiet place to stay. Not very much around there but plenty of stuff away.

The suites were very comfortable

Excellent, professional and friendly staff at the front desk. Always willing and keen to help and answer any questions.

I killed 2-8 wasps that got into our hotel room every day. That needs to be addressed.
I would not suggest staying in the outdoor entrance rooms. Pool was nice.

Place was okay, but we killed two cockroaches , one in the room and one outside our door, we informed the front desk but they weren’t concerned. The water temperature in the bath was warm, not hot. Breakfast was okay, more or less a typical free buffet.

This place has a very nostalgic feel. Great staff. Location is good, near the heart of Keystone.

Staff at the front reception desk is one of the best I have seen in 40+ years of our travel. Very professional and friendly group.

We had an unusual issue of wasps (half dead) in our room. Apparently, a common, known problem around this time of the year. But, the staff resolved the issue within minutes after I reported it at 10:00 pm. They had to spray around the window and door frames.

My original room was in the older section and appeared to not be cleaned. I went to the front desk to complain and without hesitation the receptionist put us in a suite.. very happy with the second room in the new area. The breakfast food was very good, not continental!