Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good cleanliness
Cons:
Dated room decor
Limited amenities
Poor ventilation in some rooms

Categories

Cleanliness
8.28
Cleaning is done very well, but the hotel shows some signs of age.
Service
9.05
Staff was described as friendly and helpful, with excellent service throughout the stay.
Location
9.09
Great location, within walking distance to attractions like the castle.
Room Quality
8.44
Rooms were comfortable and spacious, but some mentioned they were dated.
Amenities
8.57
Good facilities were noted, but some amenities could be improved.
Value for Money
8.63
Perceived as good value for a traditional style hotel close to shopping.
Food and Beverage
8.78
Breakfast was well mentioned as delicious and visually appealing.
Overall Experience
8.75
Overall a pleasant experience with charm despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:13

Property Description

Prime Location near Kumamoto Castle
Located just a 7-minute walk from the iconic Kumamoto Castle, Kumamoto Hotel Castle offers a convenient and picturesque setting for your stay.

Diverse Dining Options
Indulge in a culinary journey at our 4 restaurants, each specializing in international cuisines like Japanese, French, and Chinese. Don't miss the opportunity to dine at Dinning Kitchen Kuyouan, serving delicious meals throughout the day.

Modern Comforts and Services
Relax in modern guest rooms equipped with free WiFi, a private bathroom, and a flat-screen TV. Additionally, take advantage of services like luggage storage, currency exchange, and dry cleaning during your stay.

Experience comfort, convenience, and exceptional service at Kumamoto Hotel Castle. Book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 8 years old and over stay for ¥3,025 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2160 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 8.78
Overall Experience: 8.75
A
Ashleigh • couple • au
8
2026-03-27 • via Nuitee
Y
YUSUKE • family_with_children • jp
8
2026-03-27 • via Nuitee
S
Silvia • couple • ch
7
Pros:

Super Lage, neben der Burg.

Cons:

Wir haben ein Zimmer mit Sicht auf die Burg reserviert. Es war im 3. Stock. Die Burg hat man nicht richtig gesehen. Für eine bessere Sicht auf höheren Stockwerken muss man extra bezahlen. Wird im Voraus nicht mitgeteilt… schade (Transparenz fehlt)

2026-03-25 • via Nuitee
H
HSUAN CHI • extended_group • tw
10
2026-03-25 • via Nuitee
M
Mui • couple • au
8
Nice and clean, walking distance to castle
Pros:

Private parking

Cons:

A bit dated interior

2026-03-25 • via Nuitee
F
Flores • couple • ph
9
Pros:

The property is just a few steps away from Kumamoto Castle, malls and restaurants

2026-03-25 • via Nuitee
S
Sheila • extended_group • us
10
2026-03-25 • via Nuitee
Y
yano • extended_group • jp
8
2026-03-23 • via Nuitee
N
nonaka • family_with_children • jp
10
2026-03-23 • via Nuitee
宇君 • family_with_children • tw
10
Pros:

地點好，備品很優秀

Cons:

浴室檯面過低

2026-03-22 • via Nuitee
X
Xingkai • family_with_children • sg
9
2026-03-22 • via Nuitee
M
Marc Louette • family_with_children • my
9
Pros:

Nice big room with view on castle. Good parking facility. Short walking to castle and shopping street.

Cons:

nothing

2026-03-22 • via Nuitee
L
Leonardo manuel • solo_traveller • pe
10
2026-03-22 • via Nuitee
山村 • family_with_children • jp
7
2026-03-21 • via Nuitee
N
Nicholas • couple • au
10
Pros:

Good location and spacious room

2026-03-21 • via Nuitee
S
SEE PENG • couple • my
9
Nice and comfortable, value for money.
Pros:

Comfortable, great location (short walking distance to Kumamoto castle), courtesy staffs, nice environment, nice decoration. No wonder even Japan emperors also choose this hotel to stay when they were in Kumamoto.

Cons:

Nil

2026-03-20 • via Nuitee
前田 • extended_group • jp
8
満足
Pros:

スタッフの対応。

Cons:

中華が高すぎる。

2026-03-18 • via Nuitee
彥霖 • couple • tw
10
Pros:

地點方便，對面就是熊本城，離上中下通也都步行不遠，以地點來說單價實惠，這次住一晚自駕過去，導引到附近自動停車場，人開進去後下車，車子會電子機械自動往上，隔日櫃檯會收費1500日圓

2026-03-18 • via Nuitee
M
Ming-yang • family_with_children • tw
10
Pros:

服務人員態度很好

2026-03-17 • via Nuitee
L
Lauren • family_with_children • us
10
Pros:

Fantastic renovated room!

2026-03-16 • via Nuitee