Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good cleanliness
Cons:
Dated room decor
Limited amenities
Poor ventilation in some rooms

Categories

Cleanliness
8.28
Cleaning is done very well, but the hotel shows some signs of age.
Service
9.05
Staff was described as friendly and helpful, with excellent service throughout the stay.
Location
9.09
Great location, within walking distance to attractions like the castle.
Room Quality
8.44
Rooms were comfortable and spacious, but some mentioned they were dated.
Amenities
8.57
Good facilities were noted, but some amenities could be improved.
Value for Money
8.63
Perceived as good value for a traditional style hotel close to shopping.
Food and Beverage
8.78
Breakfast was well mentioned as delicious and visually appealing.
Overall Experience
8.75
Overall a pleasant experience with charm despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:13

Property Description

Prime Location near Kumamoto Castle
Located just a 7-minute walk from the iconic Kumamoto Castle, Kumamoto Hotel Castle offers a convenient and picturesque setting for your stay.

Diverse Dining Options
Indulge in a culinary journey at our 4 restaurants, each specializing in international cuisines like Japanese, French, and Chinese. Don't miss the opportunity to dine at Dinning Kitchen Kuyouan, serving delicious meals throughout the day.

Modern Comforts and Services
Relax in modern guest rooms equipped with free WiFi, a private bathroom, and a flat-screen TV. Additionally, take advantage of services like luggage storage, currency exchange, and dry cleaning during your stay.

Experience comfort, convenience, and exceptional service at Kumamoto Hotel Castle. Book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 8 years old and over stay for ¥3,025 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2160 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 8.78
Overall Experience: 8.75
R
Roann • family_with_children • us
10
Amazing Romantic Getaway
Pros:

We loved everything about it - location, friendly & helpful front desk staff, cozy and very comfortable room. We were very impressed with the bathroom in the room. Breakfast was delicious! An amazing experience altogether!!!!

We slept very well, especially after traveling from Seattle to Narita to Kumamoto within 2 days straight. Thank you and we would love to visit again!

Cons:

N/A

2026-02-13 • via Nuitee
T
Todd • family_with_children • au
10
Absolutely great hotel with wonderful staff that made our short stay so enjoyable
Pros:

Incredible staff. Kind, comforting and always willing to help

Cons:

Busy, streets and car parking was at a cost

2026-02-13 • via Nuitee
T
Todd • family_with_children • au
10
2026-02-13 • via Nuitee
X
Xiao Yun • family_with_children • tw
8
2026-02-13 • via Nuitee
S
Suchi • family_with_children • tw
10
服務親切，設施完善，附近生活機能佳，大推！
2026-02-13 • via Nuitee
C
Chunchi • couple • tw
10
2026-02-12 • via Nuitee
Y
YUNG-CHEN • family_with_children • tw
8
床很舒服
Pros:

地理位置不錯；浴室竟然有小浴池耶！可以泡澡

Cons:

房間內沒有洗衣機

2026-02-12 • via Nuitee
D
Diego • couple • mx
10
Excelente hotel, ubicación y amenidades
Pros:

La ubicación y el precio

2026-02-11 • via Nuitee
Y
YI JO • couple • tw
9
不是很新的飯店 但價格實惠 距離上下通熊本城都很近 生活機能很不錯 值得推薦 提供兒童牙刷拖鞋及全新毛巾
Pros:

地點不錯 距離上下通步行約2分鐘 到熊本城 約10分鐘大廳給人感覺非常好。吹風機超級好用 用完超想買這牌子的

Cons:

窗戶無法打開通風 我們去蠻冷的 是暖氣 調到最低還是有點悶 如果窗戶可以稍微通風會好一點 停車的話一晚要1500 蠻貴的 他旁邊有收費停車廠 晚上8點到早上8點 600日圓 這比較划算

2026-02-10 • via Nuitee
J
John • couple • au
10
Very good!
Pros:

Very friendly staff, spacious room and great location opposite castle.

Cons:

Nothing.

2026-02-10 • via Nuitee
K
KANG CHUAN • family_with_children • tw
10
2026-02-09 • via Nuitee
F
Fu-Chen • couple • tw
8
Pros:

飯店地點極佳，在熊本城對面，交通方便，步行可到上下通逛街購物。

2026-02-08 • via Nuitee
W
Weichin • couple • tw
9
Pros:

離熊本城以及上下通商店街都近，附近還有屋台村，價格優秀，雖然是較傳統的飯店，還是十分推薦

2026-01-31 • via Nuitee
Y
Yunju • family_with_children • tw
10
2026-01-31 • via Nuitee
J
James • family_with_children • au
8
2026-01-30 • via Nuitee
M
Mariella • couple • au
9
Pros:

Old style hotel in a great location to see Kumamoto Castle

2026-01-30 • via Nuitee
C
ChiKuei • family_with_children • tw
9
2026-01-30 • via Nuitee
T
tateishi • family_with_children • jp
8
2026-01-27 • via Nuitee
E
EIMI • family_with_children • jp
10
Pros:

Gorgeous room

2026-01-27 • via Nuitee
T
Tetsuya • solo_traveller • jp
8
2026-01-27 • via Nuitee