Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good cleanliness
Cons:
Dated room decor
Limited amenities
Poor ventilation in some rooms

Categories

Cleanliness
8.28
Cleaning is done very well, but the hotel shows some signs of age.
Service
9.05
Staff was described as friendly and helpful, with excellent service throughout the stay.
Location
9.09
Great location, within walking distance to attractions like the castle.
Room Quality
8.44
Rooms were comfortable and spacious, but some mentioned they were dated.
Amenities
8.57
Good facilities were noted, but some amenities could be improved.
Value for Money
8.63
Perceived as good value for a traditional style hotel close to shopping.
Food and Beverage
8.78
Breakfast was well mentioned as delicious and visually appealing.
Overall Experience
8.75
Overall a pleasant experience with charm despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:13

Property Description

Prime Location near Kumamoto Castle
Located just a 7-minute walk from the iconic Kumamoto Castle, Kumamoto Hotel Castle offers a convenient and picturesque setting for your stay.

Diverse Dining Options
Indulge in a culinary journey at our 4 restaurants, each specializing in international cuisines like Japanese, French, and Chinese. Don't miss the opportunity to dine at Dinning Kitchen Kuyouan, serving delicious meals throughout the day.

Modern Comforts and Services
Relax in modern guest rooms equipped with free WiFi, a private bathroom, and a flat-screen TV. Additionally, take advantage of services like luggage storage, currency exchange, and dry cleaning during your stay.

Experience comfort, convenience, and exceptional service at Kumamoto Hotel Castle. Book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 8 years old and over stay for ¥3,025 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2160 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 8.78
Overall Experience: 8.75
K
Kenji • couple • jp
4
コスパが良かった
Pros:

スタッフの気配りが良い

Cons:

エアコンの操作が良く無い
トイレと風呂は別がいい

2026-03-05 • via Nuitee
N
Noa • couple • il
9
2026-03-05 • via Nuitee
N
Nina • couple • de
10
Perfekte Unterkunft für einen Aufenthalt in Kumamoto
Pros:

Tolles Hotelzimmer, wirklich großartiges Preis-Leistungsverhältnis!!! Immer wieder gern.

2026-03-05 • via Nuitee
K
kikuti • couple • jp
10
2026-03-05 • via Nuitee
P
Pattika • couple • th
9
Best location, quite old room but well-maintained
Pros:

Good location, very near to Kumamoto Castle and shopping area. Helpful staff

Cons:

Quite old room but still clean

2026-03-04 • via Nuitee
L
Letien • extended_group • tw
9
早餐精緻，值得一住
Pros:

離熊本城近

Cons:

窗戶打不開

2026-03-02 • via Nuitee
W
Wai Han • family_with_children • hk
9
Enjoyable stay
Pros:

Room is clean. Great location for visit of the castle. Great value for money.

Cons:

Perfect if the size of room a bit bigger.

2026-02-27 • via Nuitee
H
HITOMI • family_with_children • jp
10
Pros:

ホテルのスタッフの方々皆さん感じがとても良かったです。
ホテルもとても素敵で、清潔感もあり快適に過ごすことが出来ました。

Cons:

何もなかった

2026-02-27 • via Nuitee
Y
YOSHINOBU • solo_traveller • jp
9
Pros:

・クラシカルで落ち着いた館内の雰囲気
・4種類の味噌を自分好みに調合できる味噌汁など、ユニーク名朝食
・室内用スリッパ、ヘアドライヤー、アメニティへのこだわり

Cons:

なし

2026-02-24 • via Nuitee
T
Taira • solo_traveller • jp
9
2026-02-24 • via Nuitee
C
Chi • extended_group • au
10
2026-02-24 • via Nuitee
L
Leslie • couple • us
10
Pros:

All the staff were very gracious and helpful.

2026-02-23 • via Nuitee
S
Suan • couple • my
10
Romantic one night stay for a couple in Kumamoto.
Pros:

Beautiful decoration, clean, spacious, parking available, near to Kumamoto Castle, helpful staff and delicious food served.

Cons:

Guest needs to pay for parking.

2026-02-23 • via Nuitee
P
Przemyslaw • family_with_children • pl
7
Pros:

location

Cons:

room bit small for 4* hotel

2026-02-23 • via Nuitee
ひめじん • family_with_children • jp
7
Pros:

スタッフの方の対応がとても丁寧だった。

Cons:

空気が悪く感じた。

2026-02-22 • via Nuitee
清藤 • couple • jp
8
快適でした
Pros:

落ち着いていてよかった

Cons:

車のキーを預けないといけないところ

2026-02-22 • via Nuitee
T
Todd • family_with_children • au
10
Absolutely great hotel with wonderful staff that made our short stay so enjoyable
Pros:

Incredible staff. Kind, comforting and always willing to help

Cons:

Busy, streets and car parking was at a cost

2026-02-13 • via Nuitee
T
Todd • family_with_children • au
10
2026-02-13 • via Nuitee
S
Suchi • family_with_children • tw
10
服務親切，設施完善，附近生活機能佳，大推！
2026-02-13 • via Nuitee
X
Xiao Yun • family_with_children • tw
8
2026-02-13 • via Nuitee