Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good cleanliness
Cons:
Dated room decor
Limited amenities
Poor ventilation in some rooms

Categories

Cleanliness
8.28
Cleaning is done very well, but the hotel shows some signs of age.
Service
9.05
Staff was described as friendly and helpful, with excellent service throughout the stay.
Location
9.09
Great location, within walking distance to attractions like the castle.
Room Quality
8.44
Rooms were comfortable and spacious, but some mentioned they were dated.
Amenities
8.57
Good facilities were noted, but some amenities could be improved.
Value for Money
8.63
Perceived as good value for a traditional style hotel close to shopping.
Food and Beverage
8.78
Breakfast was well mentioned as delicious and visually appealing.
Overall Experience
8.75
Overall a pleasant experience with charm despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:13

Property Description

Prime Location near Kumamoto Castle
Located just a 7-minute walk from the iconic Kumamoto Castle, Kumamoto Hotel Castle offers a convenient and picturesque setting for your stay.

Diverse Dining Options
Indulge in a culinary journey at our 4 restaurants, each specializing in international cuisines like Japanese, French, and Chinese. Don't miss the opportunity to dine at Dinning Kitchen Kuyouan, serving delicious meals throughout the day.

Modern Comforts and Services
Relax in modern guest rooms equipped with free WiFi, a private bathroom, and a flat-screen TV. Additionally, take advantage of services like luggage storage, currency exchange, and dry cleaning during your stay.

Experience comfort, convenience, and exceptional service at Kumamoto Hotel Castle. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Location

Guest Reviews

8.7
Based on 2400 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 8.78
Overall Experience: 8.75
S
Saskia • couple • de
9
Gerne wieder
Pros:

- gute Zimmergröße
- gute Lage
- sehr freundliches Personal
- gute und günstige Parkplätze

Cons:

- Personal kann nicht gut Englisch

2026-09-19 • via Nuitee
竜二 • couple • jp
7
2026-09-19 • via Nuitee
K
Koyama • couple • jp
10
2026-09-18 • via Nuitee
C
Camilo • solo_traveller • cl
10
Comodo hospedaje en kumamoto
Pros:

Personal muy gentil me ayudaron en todo momento y habitacion muy comoda

2026-09-18 • via Nuitee
E
Elena • solo_traveller • fr
10
2026-09-14 • via Nuitee
M
Makoto • solo_traveller • jp
10
Pros:

クラッシックホテル。清潔で従業員さんも対応良かったです。

2026-09-12 • via Nuitee
M
Makoto • solo_traveller • jp
10
Pros:

クラッシクな感じがとても良い感じでした。清潔でスタッフの対応もしっかりしていました。

2026-09-12 • via Nuitee
M
michinori • solo_traveller • jp
8
よかった
Pros:

やはり、ビジネスホテルとは異なる高級感がある。
出張で宿泊したため、素泊まりだったが、安価だったので満足している。
今度は観光で家内と利用したい。

2026-09-11 • via Nuitee
H
hanada • couple • jp
10
快適
Pros:

スタッフの対応が素晴らしかった

Cons:

特になし

2026-09-10 • via Nuitee
혜선 • couple • kr
8
Pros:

시설도 좋고 깔끔합니다 그리고 넓어서 너무 좋았어요 화장실도 크고

Cons:

없음 굳이 말하자면 인당 숙박세?

2026-09-09 • via Nuitee
大森 • couple • jp
8
2026-09-07 • via Nuitee
M
M • solo_traveller • jp
8
2026-09-06 • via Nuitee
エビス • solo_traveller • jp
7
Pros:

朝食とスタッフは最高

Cons:

部屋が古い
大浴場とかコインランドリーとかがない

2026-09-06 • via Nuitee
A
Akiko • family_with_children • jp
8
Pros:

立地もよく、一時外出もとても便利。
スタッフの対応はとても丁寧で気持ちが良かった。

Cons:

お風呂の時、隣の部屋の水の音が響いた。

2026-09-06 • via Nuitee
R
rieko • couple • jp
9
Pros:

予約の際に熊本城側ではなく街側と記載されていたので夜のお城は見えませんが全然許容範囲です。それよりも熊本の老舗ホテルにこのお値段で宿泊できるのであれば大満足です。
街中なので夜の食事場所選びも好立地だと思います。
スタッフの方ももちろん、素晴らしいです。
お部屋もお風呂、トイレのユニットバスも広めだと思いました。

昔ながらの鍵ですが、私はカードキーよりこちらの方が安心します。

Cons:

やはり建物が古いのでエレベーターの昇り降りの際の音が少し怖く感じました。
あと提携駐車場だったのですが、気候に左右されるかな？と思います。雨天時、猛暑日などは大変かもしれません。

2026-09-06 • via Nuitee
M
MAO • solo_traveller • jp
9
2026-09-06 • via Nuitee
P
Palzom • couple • jp
8
2026-09-04 • via Nuitee
T
TSUNG JUNG • extended_group • tw
7
2026-09-04 • via Nuitee
I
Irene • extended_group • it
10
2026-09-04 • via Nuitee
C
Caglar • family_with_children • de
10
Excellent stay
Pros:

Excellent stay

2026-09-01 • via Nuitee