Residence Inn by Marriott Rapid City

Hotels
•
Residence Inn
9 (365 reviews)
581 Watiki Way , Rapid City , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent breakfast options
Friendly hotel staff
Convenient location
Design and amenities of rooms
Cons:
Negative service experience with management
Hidden fees and unexpected charges
Poor cleanliness perception
Room darkness and noise issues

Categories

Cleanliness
8.75
Negative sentiment regarding cleanliness due to issues with room darkness and potential lack of visibility.
Service
9.75
Mixed sentiments; staff was friendly but experience with management was poor.
Location
9.75
Location was convenient for visiting attractions, but crowded parking was mentioned.
Room Quality
8.25
Issues with room conditions, including darkness and noise from connected rooms.
Amenities
9.75
Facilities were decent; specific needs for amenities were expressed but not all were met.
Value for Money
7.75
Complaints about hidden fees indicate a poor perception of value for money.
Food and Beverage
8.25
Breakfast quality was reported as poor, impacting the overall dining experience.
Overall Experience
9.75
Enjoyable aspects mentioned, but overshadowed by service issues and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:31

Property Description

Modern Comfort and Convenience

Luxurious Accommodations
Enjoy air-conditioned rooms with flat-screen TVs and cozy seating areas for relaxation. The private bathrooms add a touch of elegance to your stay.

Convenient Amenities
Indulge in complimentary daily breakfast and stay connected with free WiFi. Keep up with your fitness routine at the on-site gym and take advantage of the convenient dry cleaning services.

Nearby Attractions
Explore Rapid City with ease as popular attractions like Rushmore Mall and Journey Museum are just a few kilometers away. Watiki Water Park next door offers fun for all ages.

Book your stay at Residence Inn by Marriott Rapid City for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 365 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.75
Room Quality: 8.25
Amenities: 9.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 9.75
B
Brian • couple • us
10
Pros:

Comfortable beds

Cons:

Need more breakfast meat like bacon and biscuits and gravy
Overcharge me

2026-02-11 • via Nuitee
M
Michelle • family_with_children • us
1
Residence Dump
Cons:

Moldy smelling bathroom, dirty counter tops, dirty door handles and light switches, clogged kitchen sink, rude staff, undisclosed parking tax, dirty dishes

2026-01-17 • via Nuitee
H
Heath • couple • us
8
All in all i will stay there again.
Pros:

The location. Also the Corridor to Watiki. Comfortable beds. Blackout curtains.

Cons:

We had someones bar of soap in the bathroom. There were also a pair of panties and a pamper under the bed. Also the hvac door was open when we got there. There was also some type of goop on the ceiling, like over spray from
Something.

2026-01-12 • via Nuitee
A
ANGELA • couple • us
8
2026-01-08 • via Nuitee
T
tina • couple • us
3
Great hotel but the staff for the New years eve party really dropped the ball...
Pros:

Breakfast was good and enjoyable. Room
Was neat and well maintained.. but that's about as far as it goes.. never received pool passes and was denied access to the New years Nye party all tho I was billed for it.... charged for parking but didn't drive there???? They closed breakfast early even tho there was tons of people still trying to eat.

Cons:

Never received pool passes and was denied access to the New years Nye party all tho I was billed for it.... charged for parking but didn't drive there???? They closed breakfast early even tho there was tons of people still trying to eat.

2026-01-05 • via Nuitee
J
Jada • couple • us
10
2026-01-05 • via Nuitee
X
X8794HCkimb • Solo travel
6
Stay away from this hotel if you are a solo traveller
Pros:

Disappointing experience.. They gave me connecting room, when I asked for switch they told that EVERY STUDIO IS CONNECTING. When I told them as I solo traveller I don’t wish to listen other families/ kids next door they told SOLO TRAVEL VERY RARE, THEY ARE FOR FAMILIES. I was just laughing.. then I asked them to upgrade send I am titanium elite with Mariott they refused because I booed on third party. Yes right, why do you sell for less on third party? The morning I raised my concern to the manager, she was extremely rude. Not going to return. They charge for parking and breakfast was very poor too. Whole breakfast area smelled really bad. Absolutely a skip next time.

2025-12-28 • via Tripadvisor
M
Michelle • family_with_children • us
10
Had fun visiting with family near the holidays
Pros:

Excellent breakfast options and convenient location

Cons:

There wasn’t anything about the property that was disagreeable

2025-12-27 • via Nuitee
M
Marcus • solo_traveller • us
8
Pros:

Check in was a breeze. And accessibility was awesome.

2025-12-18 • via Nuitee
B
Brian • couple • us
10
Pros:

Breakfast needs to have biscuits and gravy and more toast
And bacon

Cons:

No jetted tub in rooms need more jet tubs

2025-11-19 • via Nuitee
C
Carol • couple • us
10
2025-11-11 • via Nuitee
B
Beatrix • couple • de
10
Cons:

Im Kühlschrank lag noch Essen vom letzten Gast

2025-10-16 • via Nuitee
N
Nonette • family
10
Pros:

Great location, has a water park for kids!

2025-10-12 • via Nuitee
S
steph83716 • Family • Colorado Springs, El Paso County, Colorado
8
Great hotel for families and waterpark fun
Pros:

Hotel staff was friendly and place was great for what we needed. I love that you can bring your pet and common areas were very clean.

2025-10-10 • via Tripadvisor
P
PAULA
10
Pros:

Room was clean but outlet didn’t work in bathroom. No daily maid service!

2025-10-10 • via Nuitee
W
Wendy
4
Pros:

Asked for staff to address loud thumping in the room above us, it wasn’t resolved until they went to bed, and lucky us, they started up again early the next day

2025-10-04 • via Nuitee
L
Luke
10
Pros:

Very nice!

2025-10-01 • via Nuitee
S
Seaford • partner
10
Pros:

Stayed 4 days. Enjoyed

2025-09-18 • via Nuitee
T
travelmomwkids • Couples • Simsbury, Connecticut
6
Dark room, very crowded parking lot, no privacy, charge for self-parking
Pros:

Went there to visit Mount Rushmore and Badlands and stayed for 2 nights. They gave us a room on the first floor next to an entrance overlooking the parking lot. Had to keep the curtains closed for privacy (I always request a higher floor, all my requests were ignored). The parking lot was very busy since it's a courtyard of hotels, a water park and a convention center. The room was dark-very dark even with all the lights on. I could barely see anything in the kitchen and had to use my phone for extra light. I couldn't tell if the place was clean or not since it was so DARK!!. Also I can smell the people smoking right outside the entrance and outside the windows. Surprisingly even with self parking I was charged $8.99 for parking per day. Not the most pleasant Marriott stay.

I've been a member for over 20 years and a platinum elite, now I'm rethinking cause this loyalty isn't worth anything and many Marriott hotels no longer have member lounges or offer upgrades.

2025-09-15 • via Tripadvisor
P
Paul • extended_group • us
9
2025-09-14 • via Nuitee