AQI Pegasos Royal

Great experience, excellent beach 🏖️

I would advice not missing the spinning and body work classes with Emilia. They are super fun 🙂

We loved our trip. The staff were friendly and the place was clean. The housekeeping staff were around all the time.
The food was great, so much choice. They did themed nights at the buffet - Mexican, Mediterranean, Turkish, Italian but they always had salad, pasta and pizza if the other food wasn't to your liking. There is a separate kids buffet where the counters are lower and the food is more plain.

The pools are excellent! Slides were fantastic. we used the pools on all 3 properties but our favourite was the Nemo Castle or the main pool between the Royal and the Resort hotels.

Fantastic entertainment on each night. Take extra money for the candy floss, popcorn or neon rides.

We stayed at AQI Pegasos Royal and were absolutely delighted with our experience! We loved everything about the hotel. It was very clean and well maintained, and the staff were always friendly, welcoming, and ready to help.

We would especially like to mention the beautiful sandy beach and the clean, crystal-clear sea — it was a real pleasure to relax there. The swimming pools were also excellent, clean, and well maintained.

We really enjoyed the food as well. There was a great variety of dishes, and everything was delicious and fresh. The restaurant was always clean, and the dishes and cutlery were perfectly clean, which was also very important to us.

Overall, we had a wonderful holiday. AQI Pegasos Royal is an excellent hotel that we would definitely love to visit again. Thank you to the entire staff for making our stay so enjoyable and for creating such a pleasant atmosphere. We would definitely recommend this hotel!

We had another wonderful stay at this all-inclusive hotel. We were here last year as well, and once again we were very happy with our holiday.

A special thank you to Tarik, our waiter, who is always very attentive and kind to us and especially to our children. We noticed his caring attitude last year too, and it was lovely to see him again this year. He always makes us feel welcome and comfortable.

We would also like to thank Svetlana at the reception for her kindness, helpfulness, and warm smile.

The food was very good, with plenty of variety, and we really enjoyed the evening shows. The beautiful sandy beach was also perfect for relaxing and spending time with our children.

Thank you to the whole team for a great family holiday! We would happily come back again. ⭐⭐⭐⭐⭐

Had everything you could possibly ask for and entertainment was brilliant for all ages .

The beach is amazing, the sea is very shallow for about 50metres from the shore, though almost never calm.
The person responsible for the restaraunt is doing great job both in terms of food and service. For kids there's also a choice of "beige food", incl chips, pasta, nuggets, burgers and pizza every breakfast and lunch.
Cleaning was good and cleaning ladies nice.
The rooms are exactly as on the photos - the design is a bit dated but looks like bathrooms have been renovated recently. Aircon worked fine, room fridge was noisy so I switched it off.

Le personnel très sympathique a l’accueil. Le personnel du restaurant très agréable. Mr Ferdi était au top. Ceux des différents bars n’étaient pas très avenants.
La nourriture était globalement bonne avec beaucoup de choix. La sécurité était bien gérée. Les maîtres nageurs faisaient bien leur travail, ils ne laissaient rien passer, ce qui est rassurant quand vous avez des enfants.
Très belle plage avec sable fin agréable.

Der strand, das meer und die service mitarbeiter

Allt var verkligen perfekt! Personalen var helt fantastisk, trevlig och hjälpsam. Personalen som serverade drycker kom ofta fram och frågade om vi behövde något och såg alltid till att vi hade det bra. Även personalen i barerna runt hela hotellet var otroligt trevliga och serviceinriktade. Maten var jättegod, hotellet fint och stranden och havet fantastiska. Vi kände oss verkligen väl omhändertagna under hela vistelsen. Även städpersonalen var så gulliga och trevliga och städade vårt rum jättefint varje dag. Vi är supernöjda med vår vistelse och kommer gärna tillbaka! ❤️☀️

Location and beach

The food buffet was very good, with a wide variety of options. The kids' buffet was also great. The beach access is convenient, and the beach itself is beautiful.

We arrived at night as a group consisting of a family (two adults and a 3-year‑old child) plus two additional adults. We had booked two separate rooms. Upon entering our family room, we immediately noticed that it contained two separate single beds and a sofa. The beds had a nightstand and lamp between them, making it impossible to combine them into one larger bed.

The next day we raised this issue with the staff, but were told that the family could sleep together on the sofa. This is unacceptable - we paid for a family room, not for sleeping separately or on a sofa. Our 3‑year‑old cannot sleep alone in a bed, and the sofa bed was unsafe and too small. No child bed was provided until we specifically requested one.

Later, we spoke with the manager, who offered free tea, coffee, and soft drinks in the room as compensation. However, every 5‑star hotel we have visited already includes tea and coffee in the room, so this gesture felt inadequate.

Important note: If you book a family room, be aware that you may receive a room with separate beds.

The rooms are outdated and the beds were uncomfortable, even after receiving an extra mattress. This did not meet the standards of a 5‑star hotel. On the positive side, the food in the main restaurant was excellent, with a wide variety and great flavors. We did not book à la carte, as the process was complicated - all meals must be chosen in advance, which is difficult for larger groups. The pools were crowded, but this is expected during high season. Water slides were closed between 12:00-14:00 and after 17:00.

We did not book a la carte as it was somewhat complicated (you have to choose all meals in advance and for a big group of people this is not easy).

Pools were crowded but nothing less can be expected from this kind of hotel in the high season. Water slides are closed at 12-14 and after 5 pm.

The hotel has no dedicated room or storage space for suitcases. As a result, luggage is left in the reception area, making it look messy and unwelcoming.

Summary: Service 2/5, Food 5/5, Rooms 3/5, Pools 4/5.

All good