Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Large room
Cons:
Poor cleanliness
Uncomfortable mattress
Bad service

Categories

Cleanliness
3.28
Really poor hygiene and lots of missing items.
Service
7.25
The service was quite bad, but standard quality for this hotel tier.
Location
8.79
Excellent location, quiet despite morning noises.
Room Quality
5.24
Very large and nice room, but the mattress was very uncomfortable.
Amenities
6.67
Standard quality for this hotel tier.
Value for Money
6.63
Standard quality for this hotel tier.
Food and Beverage
6.68
Standard quality for this hotel tier.
Overall Experience
6.65
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:54

Property Description

Luxurious Amenities
Indulge in air-conditioned rooms with modern amenities including a minibar and flat-screen TV.

Exciting Entertainment
Enjoy karaoke nights and unwind at the shared lounge or terrace with fellow travelers.

Convenient Location
Explore Stone Town Beach and other popular attractions just a stone's throw away from the hotel.

Ready to experience luxury and convenience at Horizon Palace? Book your stay now!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZNZ

Location

Guest Reviews

6.4
Based on 49 reviews
Cleanliness: 3.28
Service: 7.25
Location: 8.79
Room Quality: 5.24
Amenities: 6.67
Value for Money: 6.63
Food and Beverage: 6.68
Overall Experience: 6.65
M
Marcella • family
2
Pros:

Really poor hygiene and lousy rooms with lots of missing items, such as toilet seats, mosquito nets, etcetera

2025-08-27 • via Nuitee
J
Javier
6
Bien ubicado, mal servido y cama muy incómoda.
Pros:

La ubicación excelente, tranquilo a pesar de los cantos de los gallos por la mañana y los rezos al alba.
El servicio bastante malo. No teníamos toallas y tardamos horas en que nos las dieran. Pedimos una almohada más cómoda y nos ignoraron.
La habitación muy grande y bonita, pero el colchón muy incómodo, tan viejo que se deshacía la tela y la cama se hundía por la mitad. Recomiendo comprobar la cama antes de aceptar la invitación.

2025-08-22 • via Nuitee
A
Alexandra • family with young children • gb
9
Superb
Pros:

Good location

Cons:

All was ok

2025-03-14 • via Nuitee
E
Eva
8
Pros:

Very nice Hotel

2025-01-22 • via Nuitee
T
Tone
6
Pros:

Flott beliggenhet og hyggelig personal, men gammelt og slitt uten heis.

2025-01-21 • via Nuitee
M
Myeonghwa • young couple • kr
5
Passable
Pros:

The lication is good to access to stonetowm easily.

Cons:

Facilities were not good enough to rank as three stats. There is no light in the bathroom.

2025-01-16 • via Nuitee
S
Sohail
10
Pros:

5 mins walk to forodhani,

2025-01-06 • via Nuitee
T
Thorir
8
A nice option for a few days in Stonetown
Pros:

In general a nice stay. The staff was very friendly and helpful. The room had a nice aircondition (although the room was quite dark). The rooftop was nice with some nice views and the location is really good. The breakfast was a bit limited, but so was it everywhere else we stayed in Tanzania. Overall a really nice option for a few days in Stonetown.

2025-01-03 • via Nuitee
L
Lucy • family with young children • tz
1
Bad
Pros:

Nothing at all... The location is great but everything else is a messe.. . Bad breakfast... Rooms not comfortable.. Didn't clean my room for 3 day's...

Cons:

Nothing

2024-12-30 • via Nuitee
A
Anikeet • young couple • tz
10
Exceptional
2024-12-30 • via Nuitee
C
Christian • young couple • lu
8
Nice historic hotel with a fabulous view
Pros:

1) The view at the last floor (panorama restaurant) with its view over Stone Town and the sea. It is called Horizon Hotel for a reason.
2) The kindness of the staff. All very kind.
3) The colonial-time furniture in the room and the public area like the staircase. Lots of wood from back in the days. I hope the hotel will never change it, it truly is a charm. Go there if you like history, skip if you seek modern comfort.

Cons:

There sadly is no elevator... If you are 4th floor, you walk 4 floors multiple times a day. By the way, the restaurant is on 6th floor (also for breakfast) so overwheight people, be careful. Another negative point was the leaking and unstable bath tub for taking a shower... Hold tight, don't fall. The choice for breakfast was: "You get what we have, not what the menu says"... A bit on the low end.

2024-12-15 • via Nuitee
M
Manindra • family with young children • in
10
Perfect Getaway
Pros:

1.Very close to airport
2.Very close to Stone Town
3.Excellent staff and management

2024-10-14 • via Nuitee
C
Caroline
8
Pros:

Good value for the price and centrally located for an urban experience of Zanzibar. I spent a night there and my room had lots of character with beautiful sculpted wood furnishings. The bathroom was not renovated, unlike the room itself. It was functional but not inviting. No bottled water was provided which would be nice at least to brush your teeth (can’t drink the water in Zanzibar). The mosquito net had some holes in it. The staff’s English is very limited, which can make communication around basic things challenging. Nice rooftop.

2024-06-10 • via Nuitee
C
Caroline
8
Pros:

Good value for the price and centrally located for an urban experience of Zanzibar. I spent a night there before heading north to the beach and my room had lots of character with beautiful sculpted wood furnishings. The bathroom was not renovated, unlike the room itself. It was functional but not inviting. No bottled water was provided which would be nice at least to brush your teeth (can’t drink the water in Zanzibar). The mosquito net had some holes in it. The staff’s English is very limited, which can make communication around basic things challenging. Nice rooftop.

2024-06-10 • via Nuitee
S
Stephanie
10
Pros:

Beautiful old wood architecture and friendly staff. Nice rooftop dining area. Spacious room. Strong AC and great hot water. Easy access to Forodhani and Stone Town sights. Must walk down a short alley from the street to get to hotel from taxi. I would stay here again!

2024-01-22 • via Nuitee
M
Mbabazi • family with young children • gn
10
Exceptional
2023-09-26 • via Nuitee
I
Ismail • group • ke
10
Exceptional
2023-09-05 • via Nuitee
P
Pamela • friends
8
Pros:

Could be upgraded. Our tub needs serious repair or replacement. No instructions for hot water. It’s old. Safe does not work in the room. No elevator. Staff carried bags for us. They were excellent answering questions

2023-09-01 • via Nuitee
A
Alwyn • family with young children • za
1
Good Location and Breakfast with a View but still a budget Hotel.
Pros:

Staff are very friendly and always willing to help. Breakfast was good although service is slow (but this is everywhere in Tanzania, Pole Pole as they say). Roof top view where breakfast is served is very nice. After all the room change arounds we had a pleasant stay. Good location for Stone Town, just need some updating and maintenance then this could be a GREAT Hotel. Seems like there is new management, so hopefully they will solve these issues for future guests.

Cons:

We've booked the Deluxe Junior Suite which states 40 m² room size then we got put into the Deluxe Double Room which is 30 m². I've also asked for a quiet room but ended up right next to some youngsters who were very rowdy and loud. One of the rooms didn't have hot water so when I complained about all of this and asked about the room size we got moved to the actual Deluxe Junior Suites, which was much better but still had one room without hot water and barely functioning shower. They send a guy to fix the pipes but didn't make a difference. Hotel also has a bad smell in some of the rooms. General Zanzibar plumbing problems I think. Would also be best to see the actual room you are booking instead of all the rooms the hotel has available.

2023-08-19 • via Nuitee
L
Lea • family_with_children
6
Pros:

The property is in a very old building so I expected the mismatched tiles in the bathroom where repairs were made, uneven floors, mismatched furniture and such. But one of our rooms had a broken A/C both nights and the other room the A/C didn't work the second night, one bed was missing a top sheet, and it just seemed like there were lots of small changes that could be made to transform this into a top-notch hotel. It was an interesting location and the views from the rooftop dining for breakfast was lovely and we appreciated the staff. I'm glad we stayed here because of the location but the stay would have been much better with air conditioning that worked so we could sleep more at night. Note that the hotel is on a street that doesn't allow cars so you will park and walk some distance with your luggage. We arrived at night and I'm thankful our taxi driver helped us find the hotel on foot as we were tired and carrying all the luggage for ourselves and our four children and google maps wasn't helping navigate.

2023-08-14 • via Nuitee