Madison Beach Hotel

My husband and I have made the Madison Beach Hotel our favorite overnight getaway. We steal away for a peaceful afternoon and evening of food, cocktails, and the incredible view. Our most recent stay was made all the more special by the careful attention of Wahied Helmy -- and the entire happy and helpful team. We absolutely will continue to make the trip to Madison to escape and relax! A 10 out of 10!

Our stay was made truly special thanks to Wahid H. the director of guest services. Efficient, kind and incredibly responsive he went above and beyond to ensure everything was perfect. It’s rare to encounter someone who combines professionalism with such genuine hospitality. This is the kind of service that brings guests back again and again.

A truly five-star experience from start to finish. The waterfront location is stunning, and the atmosphere is warm and welcoming the moment you arrive. The staff are genuinely friendly and attentive, making the stay feel effortless. The couples massage with the hot stones at the spa was exceptional. To finish the night, we stopped at the bar where Conrad crafted the perfect hot toddy. It was an unforgettable stay.

Highly recommend this hotel. From the start, the bellman to GM, are amazing! All the staff are polite, kind and over the top helpful. The hospitality is point on!
The food was excellent and the views are amazing. The rooms are clean, well appointed and have amazing views of the sound.

If you are looking for a weekend getaway with a friend or a spouse, I recommend this hotel.
Don’t forget stop and grab a pancake at Cristy’s Madison Restaurant and bar and stop in the local book store.

Everyday and every season, looks different and looks beautiful at Madison Beach Hotel... An Amazing hotel, beautiful rooms looking over the sound, excellent staff, and always feels like home..

Our second visit, won’t be our last. Staff are so friendly, they remembered us. Entire property is exquisite. Little slice of heaven, so peaceful. Yes, it’s kind of expensive. But please go if you can, it’s a beautiful escape from the realities of life.

I booked this hotel for two nights on a non-busy Sunday and Monday night in early December. As soon as I booked this hotel, I was informed by my wife that we already had a non-refundable reservation at another hotel for a brief visit my elderly, declining grandfather in Connecticut, of which I wasn't aware.

This hotel advertised when I booked the rate that it was a free cancellation before 21 days. Unfortunately, I made the mistake of not realizing we were already past that 21 day window (by about 12 hours).

Within 15 minutes of booking the reservation, I called the hotel to see if they could help out a loyal Hilton customer. I sat on hold with the reservation booking agent who said he needed to talk to the front desk for over 20 minutes before eventually the line went dead. I never got a call back, but several hours later I received an email saying that my late cancellation was processed but I would be charged a $300+ fee.

Look, I entirely get it: it's on me for booking the reservation, but I tried to cancel the reservation within minutes of booking and the rate was advertised as canceleable 21 days before arrival.

The hotel did nothing wrong per-say, but you can decide for yourself if this is loyal Hilton customer should be treated.

We absolutely loved everything about this hotel! The staff, the rooms, the food, just perfect. Everything was super clean and quiet. We had the best weekend.

A beautiful place right on the sea with balconies and very friendly staff. Close to Hamanasset Beach state park with trails and salt marshes.

Upon arrival everyone was very welcoming and made sure everything was well taken care of. I love how well maintained the property is, rooms are very clean. Hope to return again and will definitely pick it if I’m in this area again.

Madison Beach Hotel is what a luxury hotel should be. The staff is excellent. The food is excellent. The room was clean with lovely appointments. Having said all of that, you cannot beat the view or the surrounding town. I almost hate to write this because I do not really want it to be more popular than it already is. Just a wonderful experience in every way.

Fabulous location,room next to beach with balcony.Friendly,welcoming staff,dinner disappointing,but breakfast and waiter Michael was top.Will try to come back.

What an amazing stay. The facility and location are top-notched. They are only topped by the service from the entire team. We are already planning our next visit. 😊

To be fair, the food at The Wharf is quite good, but needs to go a step farther to match the other parts of the overall experience.

As a Hilton Honors Diamond member, I enjoy staying at different properties across the Hilton portfolio. This place stood out as the only one in the area, and it looked interesting being on the beach and with balconies, so I planned this well in advance as a gift to myself following recent retirement. I intentionally chose a weekday in September (shoulder season after Labor Day) to minimize crowds but still possibly get some relatively warmer weather.

As I always do, I checked in online the day before arrival via the Hilton app and also chose my room. My transportation plan from New Jersey would be Amtrak to New Haven, Shore Line East to Madison, and then Uber from the station to the hotel.

Well the only negative from this trip was that one of those elements of transportation did not work out. I was unable to summon an Uber car from the Madison station, and after being there about 45 minutes I made the decision to walk the mile and a half or so. While there were sideways some of the way initially, there were places along busy US 1 where I had to walk in the street because there were no sidewalks nor room for them next to the pavement. I don't recommend anyone try this, so make sure you have your own vehicle or ensure that you have Uber reserved for your arrival by train. I arrived at the hotel a little tired but the distance walked was something I am used to; it was just the safety that was of concern.

Upon arrival I was greeted by friendly staff and I went to my chosen room on the third floor. The room was certainly amply sized, had the advertised balcony, and had all its amenities (climate control, WiFi, TV) working well. Bathroom had counter space for my toiletries. I did take a walk to check out the small beach, and used the balcony when it wasn't raining or windy. Dinner menu at the onsite restaurant did not impress me, so I ordered delivery thru an app.

Before going to sleep, I did reserve Uber for the next morning, so that hopefully I would not need to repeat my dangerous walk again. Sleep came well, as the bed was comfortable.

In the morning I checked out, and was soon on my way when Uber came through for me on this occasion.

Overall, I would recommend this hotel. Staff was friendly and accommodating, the room was comfortable, and you can't beat the proximity to the beach.

We made reservations for this lovely hotel months in advance, and we were incredibly excited about our trip. A day before our reservations, we both tested positive for covid and didn't want to expose the other guests, so we immediately canceled our reservation.

We then called and asked to speak to the manager to see about getting credit for the amount they had charged us so we could visit the resort when we were well. They transferred our call, and it was dropped. We called back four more times, and the same thing happened, so we gave up and emailed Hilton Honors Customer Service. They emailed the Madison Beach manager and promised us that they would respond back within 48 hours - that was over a week ago - and nothing.

If you're looking for great customer service and responsive management, stay away from here.

Beautiful sunrise from balcony and sunset from other parts of the property. Staff was very very helpful and attentive. Restaurant offers many wonderful food options

Beautiful property!
Lovely clean upscale room!
Comfortable Mattress!
If you’re looking for a quiet getaway, this place is for you!
We instantly felt at home!
Hilton Diamond was recognized by Natali at check in and that was greatly appreciated.
Pillows… Shower … not great
Sliding doors out to a lovely balcony, we just wish we could block the sunlight with something more than the window shutters!
The Wharf Restaurant … the food was delicious and the service was very good. They were also very accommodating of my need for gluten free food….. BUT this was also our biggest disappointment as the portion size was more like a snack. Steak snack for $34. We left our $100.00 lunch hungry. We wouldn’t eat at the restaurant again due to portion size.
Overall a lovely peaceful getaway!

Wonderful

Just returned from a weekend getaway at Madison Beach Hotel. Such a great visit. So relaxing and beautiful being right on the beach. The accommodations are very nice, as is the view. The staff is wonderful and accommodating, like John from valet they all go the extra mile to make your stay so nice. 2nd trip this year.

Beautiful grounds, spacious rooms, and EXCELLENT staff!!!
An overall wonderful experience. Thank you for everything Mathew and Waheid!