Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great Location
Spacious Rooms
Cons:
High Parking Fees
Service Issues

Categories

Cleanliness
8.39
The room was very clean and well-maintained during stays, but concerns about maintenance issues were noted.
Service
9.86
Most reviews highlight friendly and attentive service; however, there were isolated complaints about front desk efficiency.
Location
9.4
Great location, convenient access to major sites and attractions, with easy access to transportation.
Room Quality
8.85
Rooms were described as spacious and comfortable with a good variety.
Amenities
8.88
Breakfast was highly rated, with good variety, though some amenities such as parking fees drew some complaints.
Value for Money
8.34
Mixed sentiments due to costs like parking, but generally viewed as a good stay for the price.
Food and Beverage
8.89
Breakfast was excellent with great variety, but there were concerns regarding food safety at times.
Overall Experience
9.36
Overall positive experiences highlighted throughout various reviews with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:19

Property Description

Prime Location in New Orleans - Situated just 400 meters from Superbowl 2013, Hyatt House New Orleans Downtown offers a convenient and exciting stay in the heart of the city.

Luxurious Amenities - Enjoy a year-round outdoor pool, fitness center, free WiFi, and a complimentary daily breakfast buffet during your stay at Hyatt House New Orleans Downtown.

Convenience at Your Fingertips - With a flat-panel TV, private bathroom, on-site restaurant, and a 24-hour front desk, your comfort and needs are our top priority.

Experience the best of New Orleans at Hyatt House - book your stay now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1647 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
M
Mark • solo_traveller • us
9
2026-02-12 • via Nuitee
D
Dustin • family_with_children • us
10
An amazing jewel in the heart of Downtown. Great location, amazing staff with excellent service.
Pros:

Location design cleanliness

Cons:

N/A

2026-02-12 • via Nuitee
L
Lecredrick • couple • us
10
I had a blast
Pros:

Clean,comfortable and the free breakfast was amazing

Cons:

Everything was great

2026-02-09 • via Nuitee
J
Jean Pierre • couple • fr
10
Pour moi l’hôtel idéal!!!
Pros:

Un grand bravo car très belle surprise: immense chambre et salle de bain. Très bien sonorisée et serviettes extra douces!!! Arrivée anticipée de 3 h: 24 dollars. Cuisine super équipée

Cons:

Rien: top

2026-02-09 • via Nuitee
M
Markeith • extended_group • us
10
2026-02-09 • via Nuitee
K
Kirsten • family_with_children • us
8
A beautiful clean hotel with a great breakfast buffet.
Pros:

The hotel was clean. It had terrific views. And the breakfast was second to none. The staff was professional and fr.

Cons:

I am almost certain I booked a king room with a sofa couch. I had entered that we were 3 people. When we arrived I was told that I had booked just a king and there was no sofa in the room. But I could upgrade for an additional fee. So I did. Ended up paying more than I wanted for one night. Oddly enough, I heard the clerk tell the lady checking in behind us the same thing.

2026-02-09 • via Nuitee
H
Hopson • family_with_children • us
10
Overall good
Pros:

Breakfast

Cons:

Mattress quality

2026-01-31 • via Nuitee
A
Anika • couple • us
10
2026-01-29 • via Nuitee
W
Wilmer • family_with_children • hn
10
2026-01-28 • via Nuitee
M
m • family_with_children • us
10
2026-01-28 • via Nuitee
C
Crawford • family_with_children • us
8
2026-01-23 • via Nuitee
M
Mari Carmen • family_with_children • es
8
Buena ubicación
2026-01-23 • via Nuitee
Q
Quatangela • couple • us
10
2026-01-21 • via Nuitee
C
Charleston • couple • us
10
Awesome
Pros:

Breakfast

Cons:

Everything was good

2026-01-20 • via Nuitee
J
Jason • family_with_children • us
4
Expected more for the price we paid
Pros:

The location was the best part of our stay. The breakfast was also pretty good.

Cons:

Our beds were to hard and uncomfortable, our room smelled musty and the air didn’t work that great. There was a small tweed material sofa by the bed which had a bad smell and very itchy to sit on. The shower leaked water all over the floor. It was like a maze to find the front entrance and the lobby is on the 11th floor.

2026-01-20 • via Nuitee
J
John • family_with_children • us
6
Walking walking, walking, lumpy beds, week and bitter coffee
Pros:

Confusing and lacking in amenities

Cons:

You have to walk through other buildings and businesses to get to the hotel main desk

2026-01-19 • via Nuitee
Z
Zachary • couple • us
8
Good stay comfortable and clean for the most part
Pros:

Location

Cons:

There was a pair of men’s underwear im my room that was there prior to my check in

2026-01-19 • via Nuitee
R
Romekia • family_with_children • us
10
2026-01-19 • via Nuitee
C
Clarence • couple • us
10
2026-01-19 • via Nuitee
C
Corey • solo_traveller • us
10
2026-01-19 • via Nuitee