Lux Riverside Hotel & Apartment

Hotels
8.3 (688 reviews)
House No. 2-4-6, St. 136, Sangkat Phsar Kandal I, Khan Daun Penh , Phnom Penh , kh

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Varied breakfast menu
Cons:
Poor customer service
Old room condition
Complaints about cleanliness

Categories

Cleanliness
7.7
Several reviews indicated cleanliness issues, with mentions of insects and some dissatisfaction.
Service
9.2
Positive comments regarding staff friendliness and helpfulness were noted.
Location
9.2
Reviewers frequently praised the hotel’s excellent location.
Room Quality
7.2
Rooms were described as old or small with some needing refurbishment.
Amenities
8.2
Basic amenities met expectations for the hotel tier.
Value for Money
8.2
Mixed feelings on value, but generally acceptable within the pricing range.
Food and Beverage
8.2
Breakfast quality received mixed reviews, with some positive mentions but also significant complaints.
Overall Experience
8.5
Overall feedback indicates a balanced experience with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:40

Property Description

Prime Location Along Sisowath Quay:
Nestled along the picturesque Sisowath Quay, Lux Riverside Hotel offers a perfect blend of elegance and comfort for your stay in Phnom Penh. With key attractions like Wat Ounaloum and Riverfront Park just steps away, convenience is at your doorstep.

Modern Amenities and Comfortable Rooms:
Experience a stay in air-conditioned rooms equipped with all the essentials for a relaxing time. From a cozy seating area to a flat-screen cable TV, each room is designed for your comfort. Some rooms even boast private balconies with stunning city or river views.

Convenient Services and Dining Options:
Enjoy the convenience of 24-hour front desk assistance for tour bookings and ticketing services. Indulge in delectable local and Continental dishes at the in-house restaurant, followed by drinks at the bar. Make your stay memorable with our range of services tailored to your needs.

Ready to experience luxury and convenience at Lux Riverside Hotel? Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 6 years old and over stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 688 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.5
M
Mike • family_with_children • ie
8
Pros:

Staff were very niceand the room was exceptionally cleaned and serviced .

Cons:

Nothing

2026-02-14 • via Nuitee
S
Stuart • couple • nz
9
another happy stay in this safe quiet hotel in Riverside Phnom Penh
Pros:

The staff are fantastic and they make the hotel a great option

Cons:

Hotel is getting a bit dated and breakfast a little repedative but not really a problem.

2026-02-11 • via Nuitee
J
James • solo_traveller • us
9
A good choice if you have to be in PP.
Pros:

Not my first stay at this hotel. I booked the one-bedroom because I needed to stay for a week, and it offered me a more comfortable space than a basic hotel room would. Breakfast was good, except for the coffee. Location was close to the river, and convenient to an assortment of bars and restaurants. A couple bars across the street look a little sketchy but there are plenty of people around and the area feels totally safe. Minimarts are plentiful. Hotel staff are friendly and helpful.

2026-02-09 • via Nuitee
C
Claude • family_with_children • nc
8
2026-02-09 • via Nuitee
P
Paul • couple • kh
1
Filthy Filthy Filthy
Pros:

Nothing

Cons:

I have photos and videos of bed bugs. I have at least 100 bites on my body. The staff accused me of inventing a story until I produced a dead bug.
Security staff attempted to remove me from the property when I requested a refund.
Filthy, unsanitary and unfit for human occupancy.

2026-01-31 • via Nuitee
T
Tobias • family_with_children • no
5
Pros:

Good location, good shower

Cons:

Very dirty behind bed and dangerous electric outlets.

Room no window, only fake wall light. Feel like prison

2026-01-31 • via Nuitee
R
Raja segar • extended_group • my
7
2026-01-31 • via Nuitee
D
donald • family_with_children • gb
8
2026-01-30 • via Nuitee
A
Arne • extended_group • no
4
Pros:

Central location and always hot water.

Cons:

Somewhat run down and a bit pricey.

2026-01-29 • via Nuitee
J
Josef • family_with_children • at
8
Zurück in Kambodscha
Pros:

Personal war super freundlich und sehr kompetent . Mrs Saron

2026-01-27 • via Nuitee
B
Bradley • couple • au
10
2026-01-26 • via Nuitee
S
Sandra • family_with_children • ie
6
Pros:

Facilities and staff good.

Cons:

Too close to tacky bars

2026-01-26 • via Nuitee
J
John • family_with_children • gb
9
2026-01-24 • via Nuitee
P
Petri • solo_traveller • fi
10
2026-01-23 • via Nuitee
A
Ann • couple • us
8
2026-01-22 • via Nuitee
D
David • couple • ca
8
2026-01-22 • via Nuitee
C
Cam • couple • us
10
Pros:

Great staff, very clean room and prime location close to many restaurants and bars. I extended my stay I enjoyed it so much.

2026-01-21 • via Nuitee
H
Helmut • family_with_children • at
7
Pros:

Gute Lage

Cons:

Es funktionierte nur eine Steckdose am Zimmer

2026-01-21 • via Nuitee
B
BRETT • solo_traveller • au
4
Cons:

Bed like a concrete slab

2026-01-21 • via Nuitee
P
Peter • family_with_children • at
10
Pros:

Tolles Hotel, freundliches Petsonal, Roofpool und Roofbar, was willst du mehr

2026-01-19 • via Nuitee