Hotel Okura Niigata

Hotels
8.1 (1873 reviews)
Chuo-ku Kawabata-cho 6-53 , Niigata , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited dining options
Lack of wifi

Categories

Cleanliness
7.81
Generally clean, but was noted minimal impact on facilities.
Service
8.78
Staff were praised for their helpfulness and hospitality.
Location
8.32
Good area for walking and near attractions.
Room Quality
8.27
Rooms were spacious and comfortable.
Amenities
7.3
Lacked certain amenities like Onsen or Sauna.
Value for Money
8.26
Reasonably priced for the quality; overall good value.
Food and Beverage
7.81
Good breakfast and dining options, but limited on certain evenings.
Overall Experience
8.28
A very enjoyable stay overall, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:27

Property Description

Riverfront Luxury at Hotel Okura Niigata

Stunning Views and Modern Comforts
Enjoy panoramic views of the Shinano River from your elegantly designed room at Hotel Okura Niigata. With large windows, free internet, and a satellite flat-screen TV, relaxation and convenience are guaranteed.

Convenient Location and Exceptional Dining
Situated just minutes away from JR Niigata Train Station and Toki Messe Niigata Convention Centre, Hotel Okura Niigata offers easy access to key attractions. Indulge in a culinary journey at the hotel's French, Japanese, and Chinese restaurants, or unwind at Bar Edinburgh with an impressive selection of whiskey.

Unmatched Services and Amenities
From a 24-hour reception and concierge services to a hair salon and breakfast buffet at Coffee Shop Tsubaki, Hotel Okura Niigata ensures a seamless stay. Book now to experience luxury by the Shinano River.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs JPY 1320 per day.

Location

Guest Reviews

8.1
Based on 1873 reviews
Cleanliness: 7.81
Service: 8.78
Location: 8.32
Room Quality: 8.27
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.28
楠 • solo_traveller • jp
9
2026-07-18 • via Nuitee
晃平 • couple • jp
9
2026-07-18 • via Nuitee
A
akiko • solo_traveller • jp
9
2026-07-17 • via Nuitee
H
Herbert • solo_traveller • se
10
2026-07-16 • via Nuitee
春日野·穹 • solo_traveller • cn
1
2026-07-16 • via Nuitee
M
Maechan • solo_traveller • jp
8
2026-07-16 • via Nuitee
I
ing wen • solo_traveller • tw
10
2026-07-16 • via Nuitee
S
SACHIKO • solo_traveller • jp
6
Pros:

スタッフさんの声かけ

Cons:

伝統あるホテルだとはおもうけど
ウオシュレットないしシャワ使いづらかった🫣

2026-07-15 • via Nuitee
L
Lotta • couple • fi
7
2026-07-15 • via Nuitee
T
Tadamasa • solo_traveller • us
10
ありがとうございました
Pros:

社員の皆さん

Cons:

思いつかないです

2026-07-14 • via Nuitee
R
RYUJI • solo_traveller • jp
5
2026-07-13 • via Nuitee
エリ • extended_group • jp
8
Pros:

部屋が綺麗、子供ベッドもある、とても快適です。

2026-07-13 • via Nuitee
鈴木 • solo_traveller • jp
3
Pros:

朝食が美味しかった

Cons:

建物が古い、扉の建て付けが悪い、エレベーターが空調がなく暑い、喫煙室が時間規制があり使えない時間があり外まで出て行かないとダメなところ。

2026-07-12 • via Nuitee
K
K • solo_traveller • jp
10
2026-07-11 • via Nuitee
M
MASAAKI • solo_traveller • jp
7
Pros:

朝食ご飯は新潟らしく魚沼産など選べる、こレは良かった。和食、洋食、どれもとても美味しくいただけました。建物は古くなりましたが、スタッフの皆さんは気持ち良い応対でした。

Cons:

特にありません。

2026-07-11 • via Nuitee
M
Mikiko • couple • jp
6
2026-07-08 • via Nuitee
C
Chi Huang • couple • tw
6
2026-07-08 • via Nuitee
C
Chuang jui-mei • solo_traveller • tw
8
2026-07-08 • via Nuitee
I
Ikuno • solo_traveller • jp
9
やすらぎ堤の緑を眺めながら最高の朝食をいただく
Pros:

古いですが、元々設えが良いので、安心して泊まれます。何より朝ごはんが美味しい。新潟名物が少しずつ入った小さなおかずの品揃えが抜群で、本当はご飯２杯食べたいくらいです。一度は泊まることをお勧めします。

Cons:

wifiが弱いことくらいでしょうか。LANケーブルを置いてくれているのですが、私のデバイスには接続できないのが難点。

2026-07-08 • via Nuitee
K
kuninori • family_with_children • jp
5
2026-07-06 • via Nuitee