Oh! Cancun - The Urban Oasis & Beach Club

Hotels
Oasis Hotels & Resorts
9 (977 reviews)
Av. Tulum esquina Brisa , Cancún , mx

Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly service
Good amenities
Cons:
Poor cleanliness
Old room quality

Categories

Cleanliness
8.33
Several reviews mentioned dirty rooms and poor cleanliness.
Service
9.8
Overall service was noted as friendly, but some concerns about check-in delays.
Location
9.34
Location was described as good, though some mentioned it was a bit far from central attractions.
Room Quality
7.79
Mixed sentiments; some rooms were old and dated, while others were described positively.
Amenities
9.32
Amenities such as the pool area were praised, despite some rooms being lacking.
Value for Money
8.78
Some value concerns raised due to poor quality for a supposedly higher-tier hotel.
Food and Beverage
8.83
Breakfast received mixed reviews, but some guests enjoyed the selection.
Overall Experience
9.8
Despite some issues, many guests found their experience enjoyable overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:47

Property Description

Luxurious Rooms and Stunning Views
Indulge in comfort with air-conditioned rooms, flat-screen TVs, and scenic views of the pool or city. Relax in style with free toiletries and some rooms even boast a cozy seating area.

Relax by the Outdoor Pool and Sun Terrace
Unwind in the sun at our outdoor pool or soak up some rays on the sun terrace. Enjoy the perfect blend of relaxation and luxury in the heart of Cancún.

Convenient Amenities and Services
Experience top-notch service with our 24-hour front desk and car hire options. Stay connected with free WiFi and worry-free with complimentary private parking.

Book your stay at Oh! - The Urban Oasis for a truly unforgettable experience.

Important information:

Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis.

As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable.

Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.

Buffet breakfast included.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 977 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 7.79
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.8
S
Sipiwr solo_traveller ca
10
Pros:

The updated hotel is absolutely beautiful.

Cons:

Staff only clean room if you put sign outside to clean. I think it should be a standard that rooms are cleaned without prompting. One of the days I was there my bed wasn't done and towels were not changed

2026-07-11 via Nuitee
M
Michael couple us
3
A room, that’s it!
Pros:

Cost

Cons:

I didn’t like anything honestly

2026-07-10 via Nuitee
L
Lasarino couple br
8
Pros:

Quarto é amplo, piscina e jacuzzi são ótimas.

Cons:

Não possui frigobar no quarto, café da manhã somente com comidas típicas mexicanas. E um ponto negativo foi a limpeza dos quartos, em nenhum dia foi feita mesmo pedindo a recepção.

2026-07-10 via Nuitee
R
Raila solo_traveller nl
8
2026-07-09 via Nuitee
S
Sophie solo_traveller be
7
Slechts 1 nacht verbleven na de vlucht naar Cancun, maar voldoet aan de verwachtingen en prijs-kwaliteit zeker interessa
Pros:

Ruime kamers, uitstekend ontbijt, mooi en verzorgd zwembad, leuke kleine gym.

Cons:

De ramen aan de kamers die aan de voorzijde liggen zijn aan vervanging toe. De geluiden van de drukke baan worden niet weggefilterd l.

2026-07-09 via Nuitee
R
Raila solo_traveller nl
8
2026-07-09 via Nuitee
J
Jimenez Hudgson couple co
10
2026-07-08 via Nuitee
G
Gary couple us
10
6 stars ⭐️
Pros:

Everything! Mini fridge with some beers can help !!! lol

Cons:

N/A

2026-07-08 via Nuitee
D
Dayana couple fr
8
Pros:

Établissement très propre, très spacieux les piscines sont incroyable

Cons:

La télé s’allumait toute seule dans notre chambre, elle nous réveillais très tôt le matin même quand on l’éteignait elle redémarrer avec une vidéo de l’hôtel. Le pommeau de douche ne fonctionnait pas bien, les jets étaient très forts

2026-07-07 via Nuitee
T
Thelma couple ca
7
2026-07-06 via Nuitee
J
Jason extended_group gb
10
Staff were very helpful and professional
Pros:

Very clean pool

Cons:

N/A

2026-07-05 via Nuitee
T
Toya solo_traveller fr
8
Pros:

L’emplacement, le rapport qualité/prix…

2026-07-04 via Nuitee
A
Andrade solo_traveller co
9
2026-07-03 via Nuitee
P
Peter solo_traveller gb
9
2026-07-03 via Nuitee
E
Esquijarosa solo_traveller us
10
Muchas gracias a todo el personal
Pros:

El trato del personal q trabaja en el hotel es fantástico, muy amables todos

2026-07-03 via Nuitee
M
Martina extended_group it
9
Great breakfast and pool area
Pros:

The pool and the area around it is great, much bigger than expected with ample space for relaxing in the sun and in the shade. The breakfast is also excellent with lots of choices - all really good. The location is good. A very pleasant stay overall.

Cons:

Possibly the double beds are a bit small for two adults but their size seems to be the standard here in Mexico.

2026-07-03 via Nuitee
K
Kigathi couple ke
8
Pros:

It is not a beach club it’s at the downtown. The pictures of a beach on booking.com are a lie

2026-07-03 via Nuitee
L
Luis Eduardo couple es
10
Pros:

Desayuno excelente y variado. Habitaciones cómodas. Hotel espacioso. Personal muy amable.

Cons:

Nada.

2026-07-02 via Nuitee
M
marina couple it
8
2026-07-02 via Nuitee
B
BRIONES LOOR couple ec
10
2026-07-01 via Nuitee