Holiday Inn Brooklyn Downtown by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (5231 reviews)
300 Schermerhorn Street , Brooklyn , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Facilities for disabled guests
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Room Quality
Cons:
Cleanliness issues
Staff service inconsistency
Old amenities

Categories

Cleanliness
6.75
Some guests reported cleanliness issues, including dirty carpets.
Service
8.25
Mixed feedback on service, with a specific issue regarding front desk staff.
Location
9.25
Conveniently located with access to public transportation and nearby amenities.
Room Quality
7.75
Rooms are spacious and comfortable, but some guests noted outdated furniture.
Amenities
7.25
Some amenities are outdated and could use refurbishment.
Value for Money
8.25
Good value overall, considering location and room quality.
Food and Beverage
8.25
On-site restaurant received positive feedback.
Overall Experience
8.25
Generally positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:22

Property Description

Luxurious Amenities
The Holiday Inn Brooklyn Downtown offers an indoor heated pool, indoor whirlpool, fitness centre, sauna, and steam room for the ultimate relaxation and rejuvenation experience.

Convenient Services
Enjoy the convenience of a desk, iron with ironing board, en suite bathrooms with complimentary toiletries, cocktail lounge, room service, and off-site restaurant delivery during your stay.

Prime Location
Situated less than a km from One MetroTech Center and 805 metres from Barclays Center, The Holiday Inn Brooklyn Downtown provides easy access to nearby attractions and JFK Airport, just 17 km away.

Book your stay now at The Holiday Inn Brooklyn Downtown for a truly unforgettable experience!

Important information:

Please note, guests must be at least 21 years old to check-in.

Please note, guests must be at least 21 years old to check-in. We do offer parking at an additional cost. For a standard sedan, it is $38.00 per 24 hours and for an SUV it is $48 per 24 hours. You will have access to in and out privilegesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 42 per day.

Location

Guest Reviews

8
Based on 5231 reviews
Cleanliness: 6.75
Service: 8.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
N
Nicolle extended_group us
3
2026-04-11 via Nuitee
Y
Yafet extended_group us
7
Pros:

Staff was very friendly and willing to safely store luggage prior to check-in and after check-out

Cons:

A lot smaller than expected, photos do not do the size of everything justice. Elevator, hallways, room, and bathroom were all too small and cramped for the amount of money the stay was worth.

2026-04-11 via Nuitee
S
Shemel couple us
7
2026-04-11 via Nuitee
J
jovannie solo_traveller us
5
2026-04-11 via Nuitee
L
lopez solo_traveller us
10
2026-04-11 via Nuitee
C
Chirag couple in
4
Very bad experience…
Pros:

Location

Cons:

Phone was not working for all 6 days I stayed .. chair was not comfortable for work and could not work from the hotel at all .. had to go out to cafe and work and there were not extra chairs .. original chair given was all torned and damaged upholstery.. really had to go to another hotel after being suffered for 6 days

2026-04-11 via Nuitee
M
MadhuG solo_traveller us
8
2026-04-11 via Nuitee
solo_traveller us
6
2026-04-11 via Nuitee
B
Belgica family_with_children us
4
Pros:

The front clerk didn't like his attitude

Cons:

Lost my wallet ask to go back to check waited more than 2 hours then said no one saw anything

2026-04-11 via Nuitee
A
Agathe solo_traveller fr
8
2026-04-11 via Nuitee
K
Katia couple fr
7
Bon séjour mais le personnel est assez peu aimable
2026-04-10 via Nuitee
F
Federico solo_traveller it
10
Pros:

Accoglienza dello staff

2026-04-10 via Nuitee
H
Hilma couple us
10
2026-04-10 via Nuitee
R
Rivka solo_traveller us
7
2026-04-10 via Nuitee
K
Keisha solo_traveller us
10
Guest service was pleasant. Did they beat resolve issues. Bed was comfy and i had amazing company which made it an amazi
Pros:

The property was very inviting. Large windows and modern decor. Restarted and lounge area for comfort. Lobby very spacious.

Cons:

I didn't like the air vent in the hallway blowing massive air and vibrating my room floor and bed the whole night.

2026-04-10 via Nuitee
W
Whitney family_with_children us
1
2026-04-10 via Nuitee
H
Hilma couple us
10
2026-04-10 via Nuitee
A
Ariana family_with_children us
5
Pros:

Property could’ve been cleaned better, the floors was dirty, the halls and rooms smells like cigarettes.

2026-04-10 via Nuitee
S
Sabrina solo_traveller us
6
Reasonable for the price, good location. Not particularly clean but I’ve also seen worse.
Pros:

Good location, room was fine

Cons:

Not the cleanest, the mattress was heavily stained and there was tape hanging from the ceiling. The fitness center is very old and the floor equipment (foam roller, mat, yoga blocks) is unusable.

2026-04-09 via Nuitee
A
Amy couple us
10
2026-04-09 via Nuitee