Holiday Inn Brooklyn Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (5725 reviews)
300 Schermerhorn Street , Brooklyn , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Room Quality
Cons:
Cleanliness issues
Staff service inconsistency
Old amenities

Categories

Cleanliness
6.75
Some guests reported cleanliness issues, including dirty carpets.
Service
8.25
Mixed feedback on service, with a specific issue regarding front desk staff.
Location
9.25
Conveniently located with access to public transportation and nearby amenities.
Room Quality
7.75
Rooms are spacious and comfortable, but some guests noted outdated furniture.
Amenities
7.25
Some amenities are outdated and could use refurbishment.
Value for Money
8.25
Good value overall, considering location and room quality.
Food and Beverage
8.25
On-site restaurant received positive feedback.
Overall Experience
8.25
Generally positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:22

Property Description

Luxurious Amenities
The Holiday Inn Brooklyn Downtown offers an indoor heated pool, indoor whirlpool, fitness centre, sauna, and steam room for the ultimate relaxation and rejuvenation experience.

Convenient Services
Enjoy the convenience of a desk, iron with ironing board, en suite bathrooms with complimentary toiletries, cocktail lounge, room service, and off-site restaurant delivery during your stay.

Prime Location
Situated less than a km from One MetroTech Center and 805 metres from Barclays Center, The Holiday Inn Brooklyn Downtown provides easy access to nearby attractions and JFK Airport, just 17 km away.

Book your stay now at The Holiday Inn Brooklyn Downtown for a truly unforgettable experience!

Important information:

The charges for on-site parking are as follows:
Sedan: USD 42 per day
SUV: USD 52 per dayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 42 per day.

Location

Guest Reviews

8
Based on 5725 reviews
Cleanliness: 6.75
Service: 8.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
K
Khadija • couple • us
9
2026-07-18 • via Nuitee
A
Akshita • family_with_children • us
4
Disappointing
Cons:

Staff was unhelpful. room had issues like only one bedside table, coffee machine where no outlet was available

2026-07-18 • via Nuitee
J
Jamal • couple • us
5
2026-07-18 • via Nuitee
A
Arshad Hussain • solo_traveller • qa
9
Good experience and must recommend to stay
Pros:

The property was very good located with easy access to the metro station and Manhattan was always. I was traveling towards the access due to work of all Hotel fortunately, I got the confirmation. Very clean very good ambience but there was no Halal food.

Cons:

Good access
Cleanliness
Good ambience

2026-07-18 • via Nuitee
E
Eliana • couple • us
10
2026-07-18 • via Nuitee
K
Keira • family_with_children • nl
2
2026-07-18 • via Nuitee
A
April • solo_traveller • us
7
2026-07-18 • via Nuitee
B
Bekzod • family_with_children • uz
1
2026-07-18 • via Nuitee
D
Darrian • extended_group • us
5
You get what you pay for..
Pros:

I loved the view once we had gotten into a better room!

Cons:

Everything was dirty. The caulking in the bathroom was dirty and cracking. One of the "washclothes" had hair and dirt in it. The air in the hotel room was stuffy and the ac didn't work that great. And only two towels for two people

2026-07-17 • via Nuitee
J
Jennifer • solo_traveller • us
1
Dont stay here
Pros:

Nothing parking was horrible rooms too small

Cons:

They took a $150 deposit its now been 11 days and nothing back

2026-07-16 • via Nuitee
G
Gloria • solo_traveller • us
3
Paid for view of the bridge but there was no view. Manager was not available to hear issues.
Pros:

nothing

Cons:

Elevator too slow. Dirty floors.

2026-07-16 • via Nuitee
G
Gloria • family_with_children • us
3
2026-07-16 • via Nuitee
K
Keenan • solo_traveller • us
10
2026-07-15 • via Nuitee
C
Cassandra • family_with_children • us
8
2026-07-15 • via Nuitee
J
Jamal • couple • us
4
2026-07-15 • via Nuitee
S
Shirley • couple • us
3
Expensive, small room big enough for 1 person.
Pros:

Not much. Will not stay there again. Too much light, noise, dirty carpet, coffee maker didn’t work. Small. Cramped bathroom. Very little space for toiletries.

Cons:

Price. Way too expensive for the facility and location. Need self parking. Better customer service. Took 8 hours to get a replacement coffee maker. Had to ask 3 times.

2026-07-15 • via Nuitee
J
Jamal • couple • us
4
2026-07-15 • via Nuitee
S
Sue • family_with_children • us
5
2026-07-14 • via Nuitee
S
Shakima • solo_traveller • us
10
2026-07-14 • via Nuitee
L
lyasia • solo_traveller • us
10
2026-07-14 • via Nuitee