Holiday Inn Brooklyn Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (5851 reviews)
300 Schermerhorn Street , Brooklyn , US
+1 718-624-2211

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Room Quality
Cons:
Cleanliness issues
Staff service inconsistency
Old amenities

Categories

Cleanliness
6.75
Some guests reported cleanliness issues, including dirty carpets.
Service
8.25
Mixed feedback on service, with a specific issue regarding front desk staff.
Location
9.25
Conveniently located with access to public transportation and nearby amenities.
Room Quality
7.75
Rooms are spacious and comfortable, but some guests noted outdated furniture.
Amenities
7.25
Some amenities are outdated and could use refurbishment.
Value for Money
8.25
Good value overall, considering location and room quality.
Food and Beverage
8.25
On-site restaurant received positive feedback.
Overall Experience
8.25
Generally positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:22

Property Description

Luxurious Amenities
The Holiday Inn Brooklyn Downtown offers an indoor heated pool, indoor whirlpool, fitness centre, sauna, and steam room for the ultimate relaxation and rejuvenation experience.

Convenient Services
Enjoy the convenience of a desk, iron with ironing board, en suite bathrooms with complimentary toiletries, cocktail lounge, room service, and off-site restaurant delivery during your stay.

Prime Location
Situated less than a km from One MetroTech Center and 805 metres from Barclays Center, The Holiday Inn Brooklyn Downtown provides easy access to nearby attractions and JFK Airport, just 17 km away.

Book your stay now at The Holiday Inn Brooklyn Downtown for a truly unforgettable experience!

Important information:

The charges for on-site parking are as follows:
Sedan: USD 42 per day
SUV: USD 52 per dayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Location

Guest Reviews

8
Based on 5851 reviews
Cleanliness: 6.75
Service: 8.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
S
Simcha • solo_traveller • il
6
Pros:

The location is great, very close to the subway, local restaurants and bars. The bed was very comfortable.

Cons:

The hotel is quite old and you can eventually feel it in the facilities. Also it's pet friendly and won't be convenient to people with dog allergies. We didn't see that beforehand and got a room with a very strong presence of a former guest dog. The hotel tried their best to clean it, but it didn't really help.

2026-09-19 • via Nuitee
D
Deidre • couple • us
10
2026-09-19 • via Nuitee
T
Tanay • solo_traveller • sg
2
Pros:

poorly maintained, unhelpful staff

2026-09-19 • via Nuitee
C
Chayenne • solo_traveller • us
10
2026-09-19 • via Nuitee
T
Tanay • solo_traveller • sg
1
2026-09-19 • via Nuitee
C
Coke • couple • us
3
The stay was not enjoyable because the odor from the carpet was unbearable.
Pros:

n/a

Cons:

There was a foul odor coming from the carpet in the room. I called the front desk to have housekeeping spray some deodorizer in the room or on the carpet, but nobody came to the room. There was also dust in the closet and where the refrigerator and microwave were located.

2026-09-17 • via Nuitee
P
Peter • solo_traveller • us
6
Too much money for a very mediocre hotel.
Pros:

Comfortable bed, room was clean

Cons:

Furniture in room was VERY worn. Room air conditioning did not work. Exercise room was hot and equipment was broken.

2026-09-17 • via Nuitee
C
Christina • couple • us
3
Would not recommend a stay here
Pros:

Under construction in some areas. Room was battered and run down.

Cons:

Good location

2026-09-16 • via Nuitee
J
Jaymar • solo_traveller • us
4
Wish it was better.
Pros:

Not a bad or terrible location. Parking is better than most places. Everything within walking distance. Trains and buses and plenty of food places.

Cons:

Ice machines lack there of. And just unorganized overall. Refrigerator that didn’t work! After a while remodel. Drain that was clogged while trying to take a shower.
Lack of weights in gym.

2026-09-16 • via Nuitee
G
Glauciany • couple • us
10
2026-09-16 • via Nuitee
F
Flenoy • solo_traveller • us
5
Pros:

Facility clean...rooms very nice and cleaned daily.

Cons:

Staff not friendly or helpful at all for the price and status of hotel. Rooms need place to charge devices

2026-09-14 • via Nuitee
S
Skearelyn • couple • us
1
Very disappointed about my stay ecsoecially because I paid 405$ for one night
Pros:

It was filthy . The rooms was not cleaned . The carpet you couldn’t even take you shoes off

Cons:

It wasn’t cleaned at all. The hallways and room were not cleaned . The staff gave different rules that differ from each other. I had to call room service 3 time for toothpaste because they wouldn’t show when finally someone showed they brought a howl . I had to call back again

2026-09-14 • via Nuitee
G
Geofrey • solo_traveller • tz
9
Amazing
Pros:

Location

Cons:

Bathroom

2026-09-14 • via Nuitee
M
Melrene • solo_traveller • ca
5
Pros:

The location

Cons:

The saunas didn't work, pur room was super humid with air conditioning

2026-09-14 • via Nuitee
B
Brian • couple • us
5
Very nyc
Pros:

Location

Cons:

Was put by the stairs and I can just hear all the staff use the stairs I would try using the tv but still couldn’t hide that

2026-09-14 • via Nuitee
G
Gergo • solo_traveller • at
1
Cons:

Very unprofessional staff. I asked for an itemized folio/invoice to be emailed to me after checkout with the details I provided initially for accounting purposes. After this they asked for my details 2 times again but did not send anything. I contacted them again and they told me they cannot provide it.

2026-09-14 • via Nuitee
P
patrick • solo_traveller • gb
3
Pros:

The location was okay

Cons:

4 weeks have gone since and I have not yet received my money back on my card for the hold that they took.

This is absolutely ridiculous.

2026-09-13 • via Nuitee
S
Sharfa • couple • us
5
Less than average for comfort especially for the price but good location
Pros:

good location and generally good cleanliness

Cons:

The bed was too soft and sinking in, laundry room was full of clothes and broken washers, room was really small, room service didn’t bring us towels when they said they would

2026-09-13 • via Nuitee
L
Low • solo_traveller • us
9
Pros:

Location.
Staff were friendly and helpful.

Cons:

I had booked several weeks ago using Booking.com and received confirmation.When I arrived I was told the reservation had been cancelled! I had received no information about this, and it needs to be investigated. I was able to make a new reservation on booking.com but am not happy about what happened and require an explanation.

2026-09-13 • via Nuitee
J
Janet • couple • gh
9
I had the best experience, really enjoyed the place
Pros:

Value for money, great location with great service

Cons:

Nothing

2026-09-13 • via Nuitee