Hotel River Poliforum

Hotels
8.4 (230 reviews)
Blvd Lopez Mateos 1503 Ote Colonia la Estrella , León , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room Quality
Amenities
Food and Beverage

Categories

Cleanliness
8.51
Mentioned as clean and comfortable by multiple reviewers, but some issues with small bathrooms and leaking showers affect overall perception.
Service
9.08
General sentiment indicates friendly and helpful staff, though there were some negative comments regarding service responsiveness.
Location
9.52
Consistently praised for excellent location, making it a favorable aspect of the hotel experience.
Room Quality
7.97
Several comments on room size and comfort issues, contributing to a lower perception of room quality.
Amenities
8
Some amenities lacking such as in-room safety deposit boxes and restaurant services led to lower scores.
Value for Money
8.76
Generally seen as good value with positive comments about quality compared to price.
Food and Beverage
6.51
Consistently mentioned lack of food services and restaurant options, affecting guest satisfaction.
Overall Experience
8.88
Overall the experiences have been positive, but specific issues noted affected some guests' stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:32

Property Description

Central Location
Hotel River Poliforum is ideally situated just 2 km from León’s main square, making it a convenient choice for travelers looking to explore the city. With Leon Stadium and the Poliforum a mere 15-minute walk away, guests can easily access key attractions.

Comfortable Accommodation
The rooms at Hotel River Poliforum are designed to ensure a comfortable stay for guests. Featuring a dining area, ceiling fan, and private bathroom with complimentary toiletries, each room provides a cozy retreat after a day of sightseeing.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk with luggage storage, free on-site parking, and the option for a paid airport shuttle service. Additionally, with various dining options and shops within a short walking distance, everything you need is easily accessible.

Experience comfort and convenience at Hotel River Poliforum. Book your stay now for a memorable visit to León!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MXN 150 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 230 reviews
Cleanliness: 8.51
Service: 9.08
Location: 9.52
Room Quality: 7.97
Amenities: 8
Value for Money: 8.76
Food and Beverage: 6.51
Overall Experience: 8.88
P
Paz • family_with_children • mx
10
Pros:

El servicio es genial

Cons:

Todo bien

2026-03-05 • via Nuitee
R
Ricardo • family_with_children • mx
1
Pros:

Nada

Cons:

El tratoto del persona
L

2026-03-05 • via Nuitee
E
Erick Alberto • family_with_children • mx
10
2026-03-03 • via Nuitee
C
Cordova • family_with_children • mx
10
Pros:

en general todo estuvo muy bien

2026-03-02 • via Nuitee
P
PADILLA CERDA • family_with_children • mx
10
Pros:

Todo muy bien

Cons:

Todo esta vien

2026-03-01 • via Nuitee
R
Rosa Analy • family_with_children • mx
9
2026-02-10 • via Nuitee
J
Juan Antonio • family_with_children • mx
1
2026-01-29 • via Nuitee
M
MANUEL • couple • mx
9
comodo y practico
Pros:

personal muy amable, exelente ubicacion

Cons:

todo bien

2026-01-27 • via Nuitee
K
Karen • couple • ie
10
2026-01-26 • via Nuitee
G
georgina • family_with_children • mx
1
Cons:

El personal de recepción muy mal y el vallet parking duro 1 hora en bajar el carro. Todo muy mal. Las camas sin cobijas. No lo recomiendo

2026-01-23 • via Nuitee
T
Tapia Luna • solo_traveller • mx
10
Pros:

.

Cons:

.

2026-01-23 • via Nuitee
A
Axel • family_with_children • mx
5
Si tienes vehículo busca otra opción
Pros:

La ubicación

Cons:

La limpieza es mala, había un curita sucio pegado en la cobija y hongos en el baño.
El estacionamiento es un problema, después de las 8 pm ya no hay lugar y debes esperar. Para recoger el vehículo y salir, debes esperar hasta una hora

2026-01-20 • via Nuitee
K
Kevin Fabián • couple • mx
7
Bien a secas
Pros:

La ubicación es buena.

Cons:

Solo había un jabón en el baño. No había toalla de manos. No hay silla o sillón en la habitación.

2026-01-20 • via Nuitee
A
Alfredo • family_with_children • mx
9
Pros:

Excelente ubicación, cerca de la feria o la zona de zapato o del centro de la ciudad

Cons:

Tardaron mucho en el estacionamiento como 40 min en sacar nuestro vehículo

2026-01-20 • via Nuitee
R
Robledo • couple • mx
10
Pros:

Excelente ubicación y el trato del personal es muy bueno

2026-01-19 • via Nuitee
F
Flores • family_with_children • mx
10
Pros:

La calidad en el servicio y la amabilidad de la gente que colabora en brindar un buen servicio.....

2026-01-19 • via Nuitee
R
Rosalío • couple • mx
8
2026-01-19 • via Nuitee
M
María Soledad • solo_traveller • mx
8
Cómodo para descansar
Pros:

La ubicación excelente para poder desplazarme a los lugares de trabajo planeados, el servicio de recepción de excelencia

Cons:

Muy buen servicio solo falla un poco el internet no tiene buena señal, la regadera tenía gotera, no tenía manta en la habitación lo demás muy buen servicio

2026-01-19 • via Nuitee
L
Luis Fernando • family_with_children • mx
7
Calidad precio
Pros:

La ubicación

Cons:

El baño

2026-01-19 • via Nuitee
P
Pablo Alberto • couple • mx
10
2026-01-19 • via Nuitee