Facilities

Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly service
Welcoming atmosphere

Categories

Cleanliness
7.64
Standard quality for this hotel tier.
Service
8.11
Lobi dr bizi tüm zarafeti,kibarlığı ve güler yüzü ile karşılayan Zeynep hanım konaklamamızı keyifle başlamasını sağladı.
Location
8.15
Standard quality for this hotel tier.
Room Quality
8.1
Standard quality for this hotel tier.
Amenities
8.13
Standard quality for this hotel tier.
Value for Money
8.09
Standard quality for this hotel tier.
Food and Beverage
8.14
Standard quality for this hotel tier.
Overall Experience
7.61
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:52

Property Description

Welcome to DoubleTree by Hilton Trabzon, where luxury meets comfort near the beautiful Sera Lake.

Indulge in Unmatched Relaxation
Rejuvenate your senses at our full-service spa, offering a range of massages tailored to your needs. Take a dip in the indoor pool or unwind in the sauna while enjoying the state-of-the-art fitness center.

Culinary Delights Await
Savor exquisite dishes at Visera, one of our two outstanding restaurants, or take advantage of our 24-hour room service for a meal in your comfortable guestroom. Don’t miss our delightful buffet breakfast served daily.

Convenience at Your Fingertips
Stay connected with complimentary Wi-Fi throughout the hotel and enjoy added amenities like a 24-hour business center and convenient airport shuttle service to make your stay as seamless as possible.

Experience luxury and adventure—book your stay at DoubleTree by Hilton Trabzon today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TZX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

  • General

    Events/parties not allowed

See all policies

Location

Guest Reviews

8
Based on 54 reviews
Cleanliness: 7.64
Service: 8.11
Location: 8.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 7.61
H
Hüsnü
6
Pros:

Lobi dr bizi tüm zarafeti,kibarlığı ve güler yüzü ile karşılayan Zeynep hanım konaklamamızı keyifle başlamasını sağladı.

2025-07-13 • via Nuitee
Y
Yasemin
10
Pros:

Güzel iki gece geçirdik otelde.Sahilde olması güzel.Manzarası çok güzel fakat balıkçı barınakları otelin manzarası için kötü.Kara tarafı odalar da manzara kötü.Çalışanlar çok ilgili.Otel çok temiz.Açık büfe kahvaltısı çok iyi.

2025-07-02 • via Nuitee
S
Suleiman • family
2
Pros:

Bad stuff and service they are rude

2025-05-31 • via Nuitee
J
Jonas
8
Nice hotel, great breakfast
Pros:

We had a great stay in this hotel. Rooms were nice and clean and breakfast was delicious. However, we booked the hotel because it had an indoor swimming pool. When we arrived on Sunday, the swimming pool was closed, but the staff told us we could still swim on Monday before checking out. The next morning we discovered the swimming pool was also closed on Monday before noon. Not a big deal, but it's a shame we weren't properly informed.

2025-04-15 • via Nuitee
ÖMER
10
Harika bir gün
Pros:

Otele geldiğimizden çıkana kadar hizmet Güleryüzlülük harikaydı. Kahvaltı çok lezizdi. İkramlarınızla bizi inanılmaz mutlu ettiniz. İlk kez yeğenimizin nişanı için geldik, tanımıyorduk burayı ancak herkes o kadar iyiydi ki :) Bir daha kesinlikle buraya geleceğiz. Güleryüzlülü insanlar. Odalar tertemiz ve yeterliydi. Ne anlatayım çokkkkk mutlu ayrıldık valla helal olsun

2024-12-15 • via Nuitee
C
Canan
10
Pros:

Odalar çok temiz, yeterli genişlikte. Çalışanlar çok kibarlar. Ve otelin yemekleri gerçekten çok lezzetli.

2024-11-18 • via Nuitee
H
Hasan
10
Pros:

Very nice hotel

2024-08-20 • via Nuitee
A
Adem
2
Rezalet bir konaklama deneyimi
Pros:

Hilton markasına asla yakışmayan bir oteldi. Odalarda yenen yemek boşları koridorlarda bütün gün duruyor, hem koku hem de görsel olarak çok kötü bir görüntü olmuş.
Pazar günü spanın havuzun kapalı olması kabul edilemez. Spa var diye tercih ettiğimiz otelde havuza giremedik.
Müşteri profili inanılmaz kötü Arap kökenli müşterilerin yoğun olması hijyen gürültü ve rahatsız edici koku berbattı.
Odalardaki klima ve havalandırma sesi gece uykusuna geçişi fazlasıyla engelleyip rahatsız ediyor.
Bir daha asla tercih etmem, kimseye tavsiye etmem.

2024-08-10 • via Nuitee
A
Alaa
10
Pros:

Very nice hotel clean and beautiful I will come back next year🙂

2024-07-22 • via Nuitee
M
Mohammed
6
Pros:

The hotel is nice what you would expect from Hilton , the only downfall is that its location there is nothing much going on outside the hotel and a taxi to city centre cost me £10 going and £10 going back to the hotel

2024-07-22 • via Nuitee
N
NIZAR
10
Pros:

I liked staff , cleanliness,food

2024-06-09 • via Nuitee
Y
Yusuf
10
Pros:

Güler yüzlü hizmet ve mükemmel bir konaklama

2023-11-24 • via Nuitee
A
Abdulrahman Sabah
2
Pros:

Bad

2023-07-06 • via Nuitee
A
AHMET
2
Pişmanlık
Pros:

Kaldiğim et kötü hilton , klima çalişmiyor tv çalişmiyor yenisi geldi internete bağlanmiyor ve oda yaltımı cok kötü derecede . 3 gece kaldık ama pişmanlık .

2023-04-26 • via Nuitee
A
Abdullah • family
8
Pros:

Room not that clean and heater not working well at night

2022-09-23 • via Nuitee
I
Issam Al • family
6
Pros:

Not bad property but awful staff.
Staff were not informative and very rude at sometimes .
Check on experience was very disappointing. The reception staff struggled to convince me that my booking was without breakfast despite the fact that I showed them my booking details. There is be guy I called him MR EXTRA CHARGE… because any request I make he would say that will be for extra charge …!

2022-07-22 • via Nuitee
S
sultan
2
Pros:

It was bad stay and The reception guys were bad in dealing with the customer

2022-07-11 • via Nuitee
Özkan • partner
4
Pros:

Der Preis war für dieses hotel viel zu hoch

2022-06-07 • via Nuitee
M
Moulaye Idriss • partner
10
Pros:

The staff at the restaurent is just amazing and friendly

2022-05-20 • via Nuitee
C
Cenk
2
Hilton oteli, trabzon ibadethanesi
Pros:

Hilton gibi 5 yıldızlı bir otelde alkol bulunmayıp, gözümüze sokarcasına odalara kuran ı kerim, seccade gibi dinin göstergesi ürünlerin sergilenmesini çok itici buldum. İncil, tevrat gibi diğer kitapları da bulundursalar bi anlamı olurdu, ibadethane demi konakladım 5 yıldızlı otelde mi bilemedim.

2021-10-15 • via Nuitee