Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
High prices for food and beverages
Limited breakfast options

Categories

Cleanliness
9.33
The rooms were clean and well-maintained as noted in multiple reviews.
Service
9.3
Staff were regularly praised for their friendliness and attentiveness.
Location
9.34
The location was repeatedly described as convenient and ideal.
Room Quality
8.79
Rooms were comfortable, though some mentioned a lack of certain amenities like smart TVs.
Amenities
8.82
Amenities such as the spa and views were appreciated, but some guests noted fewer options in dining.
Value for Money
8.28
Some concerns about pricing for food and drinks affected value perception.
Food and Beverage
8.83
Breakfast was reported positively, although there were mentions of limited options.
Overall Experience
9.3
Most reviews express an overall positive experience and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:06

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms equipped with modern amenities like flat-screen TVs, iHome docking stations, and plush bathrobes.

Dining and Services
Indulge in exquisite dining at our restaurant or opt for convenient room service. Let us pamper you with breakfast in bed and provide babysitting services for your little ones.

Prime Location
Explore Baku's iconic landmarks with ease as the historic Maiden Tower and the fascinating Carpet Museum are just a short distance away. Take advantage of our shuttle service to and from the airport for a hassle-free travel experience.

Book now for an unforgettable stay at Sheraton Baku Intourist, where luxury meets convenience.

Important information:

Please note that rates include breakfast for 2 people only (for breakfast inclusive offers only). Guests staying on extra beds or using existing beds are offered breakfast at surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

9
Based on 3167 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
C
Claudia • couple • de
10
Tolle Lage
Pros:

Aufmerksames Personal

Cons:

Das Licht im Flur konnte nicht ausgeschaltet werden

2026-10-23 • via Nuitee
M
Mubarak • family_with_children • pk
10
Pros:

Everything was very streamlined for me as soon as I checked in. The staff throughout our stay were exceptional in their hospitality and warmth. Any requests I had, they fulfilled with no hesitation. The reception staff was excellent at guiding us on places to visit during our stay. Breakfast every morning was an absolute treat and delight, we looked forward to it, and often were overwhelmed by the choices available. Housekeeping staff was always kind enough to fulfill our requests. If at any point the staff felt we were not 100 percent satisfied, they would do everything possible to make it right. Regardless, I have nothing to complain about, the hotel and facilities were great, but the staff was one of a kind and elevated my experience far beyond my expectations.

Thank you to all the staff, there are so many that were so nice and helpful I don't think I would be able to do them justice if I missed someone.

2026-10-23 • via Nuitee
M
moheaideen • solo_traveller • sa
8
2026-10-22 • via Nuitee
N
NATALYA • extended_group • kz
10
Pros:

Мы жили в номере с видом на море, вид шикарный. Завтрак великолепный!

2026-10-21 • via Nuitee
F
Fozilhuja • couple • tj
10
Pros:

Elmira,Aydana,Reyhan,Ahmed спасибо большое за все очень хорошие ребята сервис топ ,большие молодцы 👍

2026-10-21 • via Nuitee
E
Elana • extended_group • il
10
מלון מעולה .
Pros:

הכל היה נהדר. שרות טוב. נקי. חדרים מרווחים . הכל היה טוב. הספא קצת פשוט מדיי היה חסר בריכה

Cons:

הכל היה טוב

2026-10-21 • via Nuitee
A
adams • family_with_children • az
10
2026-10-19 • via Nuitee
N
Nasser • couple • qa
10
يستحق التجربه
Pros:

نظافه و أسلوب مواظفين

Cons:

بعيد عن شارع نظامي

2026-10-19 • via Nuitee
A
Alexey • solo_traveller • ru
10
2026-10-19 • via Nuitee
A
Aziz Ahmad • couple • nl
5
Nvt
Pros:

Nvt

Cons:

Nvt

2026-10-19 • via Nuitee
S
sigal • couple • il
10
Pros:

Aydana,Elmira ,Safar,Elshan ,Reyhan,Leyla,Fira,Musa thank you ,stay was amazing good breakfast amazing staff

2026-10-18 • via Nuitee
U
Umair Ahmed • family_with_children • pk
10
Amazing Hotel with Super Friendly Staff
Pros:

Amazing View and location is also perfect, just 10 minutes walk from Deniz Mall and the promenade.

Cons:

Nothing

2026-10-18 • via Nuitee
S
sigal • couple • il
10
Pros:

Aydana,Safar,Reyhan Elmira Musa are very kind thank you 🙏

2026-10-18 • via Nuitee
J
JASEM • couple • kw
9
يستحق التجربه
Pros:

الموقع
وكل الشكر لموظفة الاستقبال YEGANAعلى حسن التعامل والمساعده🌹

Cons:

لاشي

2026-10-18 • via Nuitee
M
MUBARAK • solo_traveller • ae
10
Pros:

Aydana Elmira Reyhan Safar Musa Leyla great staff thank for hospitality we gonna come back ! !!

2026-10-18 • via Nuitee
A
Adem • couple • tr
10
2026-10-17 • via Nuitee
V
Vladimir • family_with_children • kz
10
I would come back here again.
Pros:

We flew in for our child’s first birthday celebration, which was held with Azerbaijani flair. The city hosted a summit of presidents and some sports competitions. Sheraton was the only hotel that accepted our large family and allocated us 3 rooms! I especially want to mention the breakfasts — they were beyond praise — as well as the friendly staff at the reception and throughout the hotel. We stayed with a small child, and everything went well; we’ll be back!

Thank you for our comfortable stay to the hotel team, specifically Yegana and Abas, Riad!

Cons:

Everything was fine; I didn’t notice any downsides.

2026-10-17 • via Nuitee
R
Raja • solo_traveller • gb
10
Pros:

I could recall and appreciate the excellent support from the reception team the day I checked ion ate Friday 12th October 26

Cons:

Nothing I could comment

2026-10-17 • via Nuitee
G
Goonay • couple • il
10
Pros:

המקום נקי , יחס מעולה
Elsin היה הכי נחמד ועוזר

2026-10-16 • via Nuitee
A
AHMET BURC • solo_traveller • tr
10
Pros:

Çalışanlar çok yardımcı, çok güleryüzlü.
Özellikle Yegana Hanım ve Amin Bey’e ilgileri için çok teşekkür ederim. Çok ilgililerdi.

2026-10-16 • via Nuitee