Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
High prices for food and beverages
Limited breakfast options

Categories

Cleanliness
9.33
The rooms were clean and well-maintained as noted in multiple reviews.
Service
9.3
Staff were regularly praised for their friendliness and attentiveness.
Location
9.34
The location was repeatedly described as convenient and ideal.
Room Quality
8.79
Rooms were comfortable, though some mentioned a lack of certain amenities like smart TVs.
Amenities
8.82
Amenities such as the spa and views were appreciated, but some guests noted fewer options in dining.
Value for Money
8.28
Some concerns about pricing for food and drinks affected value perception.
Food and Beverage
8.83
Breakfast was reported positively, although there were mentions of limited options.
Overall Experience
9.3
Most reviews express an overall positive experience and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:06

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms equipped with modern amenities like flat-screen TVs, iHome docking stations, and plush bathrobes.

Dining and Services
Indulge in exquisite dining at our restaurant or opt for convenient room service. Let us pamper you with breakfast in bed and provide babysitting services for your little ones.

Prime Location
Explore Baku's iconic landmarks with ease as the historic Maiden Tower and the fascinating Carpet Museum are just a short distance away. Take advantage of our shuttle service to and from the airport for a hassle-free travel experience.

Book now for an unforgettable stay at Sheraton Baku Intourist, where luxury meets convenience.

Important information:

Please note that rates include breakfast for 2 people only (for breakfast inclusive offers only). Guests staying on extra beds or using existing beds are offered breakfast at surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AZN 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 2625 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
0
07a18bf74c6870ea317e709e72d2fa5e • solo_traveller • tr
7
2026-04-18 • via Nuitee
A
a66bb82283cd71c79446d3b989f26b78 • family_with_children • ru
7
Cons:

Отношение персонала на ресепшен.

2026-04-18 • via Nuitee
E
e71ef6091a52736998a36077d1b6557f • solo_traveller • ru
10
Pros:

Хочу поблагодарить Самира и Гюнай, Юсифа, Эльмиру, Эльшана - настоящая команда профессионалов, которые делают пребывание в отеле комфортным и спокойным с момента, когда переступаешь его порог. Вежливость, приветливость и готовность помочь - нужные и ценные качества.

Номер, ресепшн, ресторан/бар и обслуживание - всем довольны.

2026-04-18 • via Nuitee
2
20bdf8383d4c71033641e19fbbd470ff • extended_group • tr
10
I would highly recommend it because of their hospitality and the hotel's location.
Pros:

From the moment we arrived at the hotel, we were greeted with smiles and treated very well. The fact that rooms 235 and 237 were connected made our stay even more enjoyable, creating a feeling that we were all in the same room. The fresh and carefully prepared breakfast options were truly pleasing. Mr. İlkin's attention and kind gestures, and Ms. Reyhan's preparations, ensured a wonderful start to our day. The friendly welcome from Leyla, Günay, Jale, and Elnara, each morning and the sincere approach of all the staff, made us feel truly special. This warm and attentive service experience made our stay even more enjoyable.

Cons:

N/A

2026-04-18 • via Nuitee
9
96889c52891771b5bf59fadbb43f8dc7 • couple • ae
10
Brilliant
Pros:

All

Cons:

Nothing

2026-04-18 • via Nuitee
9
93cc770c9a6e701e72390ef4d4f55c81 • couple • gb
10
Hotel location was amazing beautiful decor and very nice hotel much better option then four season
Pros:

Location is very good

2026-04-17 • via Nuitee
7
7cd071c3264e7237ea4197a46cbe6fc1 • extended_group • tj
2
2026-04-17 • via Nuitee
F
ffed62e3ec5c72418739df47711442ae • solo_traveller • ru
6
Это Интурист три звёзды максимум за номер
Pros:

Персонал, ресторан, завтраки, расположение.

Cons:

Лифты не всегда работают от карты, карта не всегда срабатывает. Оснащение номера, телевизор не всегда переключает каналы. Санузел ужасный, душ расположен на подиуме с которого вода стекает на пол. Болтаются детали смесителя. Кнопка слива унитаза расположена за крышкой самого унитаза. Смеситель умывальника расположен далеко от мойки, часть воды попадает мимо. Смеситель маленький и неудобный при умывании. Фен расположен в шкафу в коридоре. Подушки огромные, не удобные.

2026-04-17 • via Nuitee
9
9ff084e5f0d1707491b4f276af3947f0 • couple • ru
10
2026-04-16 • via Nuitee
B
b7868f4f67f37241ab5de9d2c6dcf0cf • couple • az
9
2026-04-16 • via Nuitee
1
1d12f0416bdc73be9d95665043e9c94a • extended_group • pk
8
2026-04-16 • via Nuitee
E
e4d6b73d5ff572b609dd756b999b27df • couple • tr
10
Her şey harikaydı.
Pros:

Annemle 3 gece konaklamak için Türkiyeden geldik. O kadar güzel bi otel ki tam fiyat performans. Çalışanları otelin değerini yükseltiyor. Teşekkür etme istediğim ismimler var öncelikle karşılama da ki Ahmed ve Yusif bey çok ilgili nazik ve güler yüzlülerdi, bize evimiz de hissettirdiler her konuda destek oldular çok ama çok teşekkür ederim. Ayrıca kahvaltı salonuna geçerken bizi karşıkayan Günay hanım güler yüzü nazik tavrı çok hoş, ve aşcı ve şeflerden, JALA hanım ve RAMİN şef, ve İlkin bey o kadar nazik kibar güler yüzlü ve ilgililerdi ki, meyve ikramları, baklava ikramları için çok çok minnettarız. Hem güler yüzlü hem de lezzetli sunumları harikaydı. Ayrıca garsonlardan elmira hanım cok nazikti. Tekrar geldiğim de yine burayı tercih ederim. Kahvaltıları harika, temiz ve çeşitliydi. Her şeyi çok içten ve öneriyle yazıyorum, şüphesiz tercih edebilirsiniz. Herkese sevgilerle, böyle güzel işini severek yapan çalışanlar bulundugu için otele ayrıca teşekkürler.

Cons:

Banyolarda ki sampuan ve saç kremini beğenmedim saçı çok kurutuyor.

2026-04-16 • via Nuitee
5
59c290cfe8f57000974023d22d74f95b • couple • pl
10
2026-04-15 • via Nuitee
6
63aadfeec0ac73970a054361d0080e23 • solo_traveller • ua
10
2026-04-14 • via Nuitee
B
b106ab43c1bc7381bfa0da9757d5094a • couple • sa
9
2026-04-14 • via Nuitee
D
d4ca907c41e27217e75057cd56a20ff0 • couple • tr
9
2026-04-14 • via Nuitee
7
75331580d23d72ba02c3bc39fcf2774b • couple • ru
10
2026-04-14 • via Nuitee
M
MarcB_witha_c • Couples • Toronto, Ontario
8
Great Front Desk
Pros:

Thank you to the great front desk team. When we arrived we had a great check-in by Miryusif very professional and kind. At check-out both Elmira and Yusuf wanted to ensure we had a great stay.

The room had a balcony with a nice view of the city, and the Azerbaijani flag.

2026-04-13 • via Tripadvisor
9
9d163f8cce3671b34b9c152364523291 • couple • kz
10
Хочу выразить огромную благодарность всему персоналу отеля! С момента бронирования и до самого приезда с нами всегда был
2026-04-13 • via Nuitee
F
f8ba8cf23b40720f8bd41b0bc847da2f • couple • tr
10
Muhteşem
Pros:

İlgi ve alaka hizmet kalite

2026-04-13 • via Nuitee