Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
High prices for food and beverages
Limited breakfast options

Categories

Cleanliness
9.33
The rooms were clean and well-maintained as noted in multiple reviews.
Service
9.3
Staff were regularly praised for their friendliness and attentiveness.
Location
9.34
The location was repeatedly described as convenient and ideal.
Room Quality
8.79
Rooms were comfortable, though some mentioned a lack of certain amenities like smart TVs.
Amenities
8.82
Amenities such as the spa and views were appreciated, but some guests noted fewer options in dining.
Value for Money
8.28
Some concerns about pricing for food and drinks affected value perception.
Food and Beverage
8.83
Breakfast was reported positively, although there were mentions of limited options.
Overall Experience
9.3
Most reviews express an overall positive experience and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:06

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms equipped with modern amenities like flat-screen TVs, iHome docking stations, and plush bathrobes.

Dining and Services
Indulge in exquisite dining at our restaurant or opt for convenient room service. Let us pamper you with breakfast in bed and provide babysitting services for your little ones.

Prime Location
Explore Baku's iconic landmarks with ease as the historic Maiden Tower and the fascinating Carpet Museum are just a short distance away. Take advantage of our shuttle service to and from the airport for a hassle-free travel experience.

Book now for an unforgettable stay at Sheraton Baku Intourist, where luxury meets convenience.

Important information:

Please note that rates include breakfast for 2 people only (for breakfast inclusive offers only). Guests staying on extra beds or using existing beds are offered breakfast at surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AZN 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 2867 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
S
Sergii • couple • ua
10
2026-06-06 • via Nuitee
M
Meerim • extended_group • kg
10
Pros:

В первую очередь понравилось локация отеля, первая линия, рядом набережная, вид с окна был великолепным, хоть и частичный вид на море был, очень внимательный персонал, соотношение цены и качества 👌🏻
Обязательно еще вернемся к вам 💐

Cons:

Местами чувствуется требуется ремонт уже, но это никак не портит само впечатление от отеля.

2026-06-04 • via Nuitee
S
Sultan • couple • ae
8
Good stay
Pros:

Good location helpful staff and very clean and cozy room breakfast was good
Balcony doesn’t have view as the wall is solid not glass being on main road is noisy

2026-06-03 • via Nuitee
D
Daniel • couple • gb
10
Pros:

My second home!❤️

Xüsusilə Seymura və Miryusif bəylərə təşəkkürümü bildirmək istəyirəm. Hər səfərimdə məni çox peşəkar şəkildə, heç bir problem yaşanmadan qarşılayıb check-in prosesimi rahat və sürətli şəkildə həyata keçirirlər. Bundan əlavə, imkan olduqda mənə ödənişsiz otaq upgrade-i təqdim etmələri qonaq məmnuniyyətinə verdikləri önəmi bir daha göstərir.

Həmçinin lobbydə çalışan Yusif bəyə ayrıca təşəkkür etmək istəyirəm. O, hər zaman gülərüz, pozitiv və mehriban münasibəti ilə otelin ab-havasına xüsusi bir rəng qatır. Qonaqlara göstərdiyi diqqət və səmimiyyət insanın özünü həqiqətən evində hiss etməsinə səbəb olur.

Bu gözəl xidmətə və göstərilən xüsusi diqqətə görə bütün komandaya təşəkkür edirəm. Buraya hər zaman məmnuniyyətlə qayıdıram.

Cons:

Nothing

2026-06-02 • via Nuitee
S
Sadig • couple • az
10
2026-06-02 • via Nuitee
D
Danil.O • solo_traveller • at
8
2026-06-02 • via Nuitee
S
Sadig • couple • az
10
2026-06-02 • via Nuitee
A
Anwar • couple • sa
10
Unmatched Hospitality and Attention to Detail!
Pros:

Our nine-night stay at the Sheraton Intourist Baku was incredible, entirely shaped by the staff's exceptional hospitality.
From day one, we were blown away by their warm, genuinely welcoming behavior that made us feel instantly at home.

A huge thank you to Ramil, Shahri, and Ahmad. Their attention to detail was flawless. They anticipated our needs before we even asked, remembering our preferences and ensuring every small detail of our stay was perfect. Their helpful, proactive attitude turned a great vacation into an unforgettable experience.If you want world-class care, this is the place to stay!

2026-06-02 • via Nuitee
D
Danil.O • solo_traveller • at
8
2026-06-02 • via Nuitee
I
Iuliia • couple • ru
10
2026-06-02 • via Nuitee
I
Irum • solo_traveller • gb
8
2026-06-01 • via Nuitee
D
Diana • couple • uz
8
Большое спасибо девушке на ресепшен очень извиняюсь забыла имя. Очень добрая и отзывчивая девушка
2026-06-01 • via Nuitee
A
Aydana • family_with_children • kz
10
2026-06-01 • via Nuitee
Y
yağmur • solo_traveller • tr
10
Pros:

Çalışanlar çok ilgiliydi özellikle restoranttaki Jale hanım çok güzel ilgilendi. Yemekler çok çeşitli ve lezzetliydi. Otel bünyesinde kafe hizmeti güzeldi. Şehire birazcık uzaktı ama kapıda taksi vardı. Personel sizi bu konuda da destekliyor. İki kadın olarak bayıldık tavsiye ederim

2026-06-01 • via Nuitee
M
Margarita • couple • ru
8
2026-06-01 • via Nuitee
H
Hesham • extended_group • ae
8
Pros:

the reception staff was friendly and cooperative specially Mr.Mir yousef

Cons:

The head of the reception insisted to pay extra money from already approved by booking although the booking was for 3 persons but he took charge for the extrabed

2026-06-01 • via Nuitee
A
ABDULLAH • family_with_children • tr
10
Her şey süperdi
Pros:

Kahvaltı; Yapmacık olmayan Gerçekçi Güler yüzlü ve çalışanlar; her zaman Yardım sever çalışanalr.

Cons:

Her şey iyidi

2026-05-31 • via Nuitee
N
Nagiev • couple • il
9
2026-05-31 • via Nuitee
A
Ali • couple • tr
10
Pros:

Çalışanların ilgisi ve güler yüzlü olması.

Cons:

Hersey güzel di.

2026-05-31 • via Nuitee
N
NAMIG • couple • tr
9
2026-05-31 • via Nuitee