Santa Grand Hotel East Coast a NuVe Group Collection

Hotels
8.3 (1317 reviews)
171 East Coast Road , Singapore , sg

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Useful amenities
Cons:
Cleanliness concerns
Small room size
Noise issues

Categories

Cleanliness
7.69
Some reviews raised concerns about mould and room cleanliness.
Service
9.16
Staff were consistently described as friendly and helpful.
Location
9.2
Centrally located with good access to transportation and nearby amenities.
Room Quality
7.65
Room quality varied; some mentions of small and uncomfortable conditions.
Amenities
8.18
Amenities included a pool and complimentary snacks, but some quality issues with furniture noted.
Value for Money
7.64
Some reviews stated the price was high for the room quality.
Food and Beverage
8.19
Positive mentions of complimentary snacks, though other food options nearby.
Overall Experience
8.66
Generally well received, but expect some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:11

Property Description

Boutique Hotel in Katong with Rooftop Pool

Unique Room Designs and Themes

Experience a stay at the boutique Santa Grand Hotel East Coast, nestled in the charming area of Katong. Each room showcases different designs and themes, promising a one-of-a-kind experience for every guest. Enjoy modern amenities such as a flat-screen cable TV, personal safe, and complimentary Wi-Fi.

Rooftop Swimming Pool with Neighborhood Views

Unwind at the rooftop swimming pool while taking in panoramic views of the picturesque neighbourhood. Whether you're relaxing by the poolside or enjoying a swim, the tranquil ambiance is perfect for a peaceful retreat.

Convenient Amenities and Services

Santa Grand Hotel East Coast offers convenient services including free local calls, a 24-hour front desk, and laundry facilities. With Changi International Airport just a short drive away, the hotel's prime location makes it an ideal choice for travelers.

Book your stay at Santa Grand Hotel East Coast for a memorable and relaxing experience.

Important information:

Guests under the age of 18 are only allowed to check in with a parent or official guardian. Please note that the complimentary breakfast is not applicable for 1 child below 12 years old sharing existing bedding. Please contact the hotel directly to arrange for alternative payment methods for bookings that are using other types of credit cards. Please note that shortening of stay upon arrival at the property will incur a penalty charge of one night stay (including GST and service charge). For No Show and Cancellation charges, please note that government and service taxes apply. Please note that requests for bed type options is subject to room availability upon arrival. There will be upgrading works to be carried out at Level 2. During this period, guests may experience some noise or light disturbances, Mon- Fri 1000hrs-1800hrs until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1317 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
M
Michele • couple • au
9
Pros:

Great position, lovely staff, room was comfortable. Excellent coffee and beeakfast available from the restaurant downstairs.

Cons:

My only major gripe was that there was way too much chlorine in the pool. Only minor gripe was that the hallways are freezing.

2026-06-27 • via Nuitee
K
KENICHI • extended_group • jp
7
2026-06-27 • via Nuitee
P
Peter • solo_traveller • za
7
Ok value for money
Pros:

Close to shops

2026-06-25 • via Nuitee
E
edwards • solo_traveller • gb
9
Peranakan charm
Pros:

Beautifully refurbished set of shop houses. Lots of nods to the local culture.

Cons:

The bikes for rent at the hotel looked lovely but were too small for Europeans to ride! But we returned them almost straight away for a full refund so no harm done!

2026-06-24 • via Nuitee
K
Kirsty • couple • au
8
Nice, enjoyable stay, rooftop pool was a great place to relax after a big day.
Pros:

Nice central location to alot of walkable places.

Cons:

Nothing to overly complain about, just a bit noisy staying on level 2 so close to the lift

2026-06-23 • via Nuitee
R
Ray • solo_traveller • nz
10
Excellent location
Pros:

Excellent location. Staff were very helpful. Will stay here again for sure. Thanks

2026-06-21 • via Nuitee
E
Elke • couple • de
8
Kleines Zimmer in sehr guter Lage
Pros:

Gute Lage, viele Restaurants und Bars fußläufig erreichbar, nicht so weit vom Flughafen

Cons:

Zimmer sehr klein, aber guter Komfort

2026-06-20 • via Nuitee
J
Jimmy • solo_traveller • sg
10
2026-06-18 • via Nuitee
J
Jimmy • solo_traveller • sg
10
2026-06-18 • via Nuitee
G
Georgia • solo_traveller • gb
6
Very noisy but the location of the hotel is good.
Pros:

Location is very good and the price was also ok.

Cons:

Almost all rooms are facing the back street and the noise is crazy. Even at floor 4 the ground floor activities at the back (garbage? facilities?) are very noisy till 02:00AM!! Suterday morning you cant sleep past 08:30...
Also rooms have not full "black out" on windows!

2026-06-17 • via Nuitee
G
Georgia • solo_traveller • gb
6
Vary noisy but a nice location.
Pros:

Location is very good and the price was also ok.

Cons:

Almost all rooms are facing the back street and the noise is crazy. Even at floor 4 the ground floor activities at the back (garbage? facilities?) are very noisy till 02:00AM!! Suterday morning you cant sleep past 08:30...
Also rooms have not full "black out" on windows!

2026-06-16 • via Nuitee
D
Deborah • couple • ch
9
Ich würde wieder kommen.
Pros:

Es war sehr sauber. Das Personal ist sehr hilfsbereit. Wasser wurde täglich neues hingestellt.

Cons:

-

2026-06-16 • via Nuitee
G
Glenn • solo_traveller • gb
9
Pros:

Great bed, good shower and water pressure. Pristine bedding and towels.

Cons:

Traditional tea cups are a nice feature, however should also provide coffee mugs.

2026-06-11 • via Nuitee
F
Fiona • solo_traveller • au
9
2026-06-10 • via Nuitee
T
Takamitsu • family_with_children • jp
8
2026-06-07 • via Nuitee
S
Si Jia • couple • sg
8
Condusive. Will stay in this hotel again.
Pros:

Convenient location. Amenities provided except toilet door needs to be rectified. Was almost locked in when it was slammed too hard.

Cons:

Nothing at the moment.

2026-06-04 • via Nuitee
N
Niall • solo_traveller • ie
8
2026-06-01 • via Nuitee
H
Hooi Koon • solo_traveller • sg
8
2026-06-01 • via Nuitee
S
Shuk Mei Angela • solo_traveller • hk
8
2026-05-31 • via Nuitee
A
Ahshaf • couple • sg
10
2026-05-31 • via Nuitee