Santa Grand Hotel East Coast a NuVe Group Collection

Hotels
8.3 (1330 reviews)
171 East Coast Road , Singapore , sg

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Useful amenities
Cons:
Cleanliness concerns
Small room size
Noise issues

Categories

Cleanliness
7.69
Some reviews raised concerns about mould and room cleanliness.
Service
9.16
Staff were consistently described as friendly and helpful.
Location
9.2
Centrally located with good access to transportation and nearby amenities.
Room Quality
7.65
Room quality varied; some mentions of small and uncomfortable conditions.
Amenities
8.18
Amenities included a pool and complimentary snacks, but some quality issues with furniture noted.
Value for Money
7.64
Some reviews stated the price was high for the room quality.
Food and Beverage
8.19
Positive mentions of complimentary snacks, though other food options nearby.
Overall Experience
8.66
Generally well received, but expect some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:11

Property Description

Boutique Hotel in Katong with Rooftop Pool

Unique Room Designs and Themes

Experience a stay at the boutique Santa Grand Hotel East Coast, nestled in the charming area of Katong. Each room showcases different designs and themes, promising a one-of-a-kind experience for every guest. Enjoy modern amenities such as a flat-screen cable TV, personal safe, and complimentary Wi-Fi.

Rooftop Swimming Pool with Neighborhood Views

Unwind at the rooftop swimming pool while taking in panoramic views of the picturesque neighbourhood. Whether you're relaxing by the poolside or enjoying a swim, the tranquil ambiance is perfect for a peaceful retreat.

Convenient Amenities and Services

Santa Grand Hotel East Coast offers convenient services including free local calls, a 24-hour front desk, and laundry facilities. With Changi International Airport just a short drive away, the hotel's prime location makes it an ideal choice for travelers.

Book your stay at Santa Grand Hotel East Coast for a memorable and relaxing experience.

Important information:

Guests under the age of 18 are only allowed to check in with a parent or official guardian. Please note that the complimentary breakfast is not applicable for 1 child below 12 years old sharing existing bedding. Please contact the hotel directly to arrange for alternative payment methods for bookings that are using other types of credit cards. Please note that shortening of stay upon arrival at the property will incur a penalty charge of one night stay (including GST and service charge). For No Show and Cancellation charges, please note that government and service taxes apply. Please note that requests for bed type options is subject to room availability upon arrival. There will be upgrading works to be carried out at Level 2. During this period, guests may experience some noise or light disturbances, Mon- Fri 1000hrs-1800hrs until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1330 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
T
Teresa • family_with_children • au
8
Pros:

Wifi is fast enough.

Cons:

The bed sheets were not changed for five days and the towels looked a bit dark as they weren't looked clean.

2026-07-25 • via Nuitee
P
Paul • solo_traveller • nz
9
2026-07-24 • via Nuitee
S
Soiza • solo_traveller • gb
9
The best stopover location the best welcome from staff went above and beyond expectations
Pros:

Brilliant location, staff went beyond expectations

Cons:

nothing

2026-07-23 • via Nuitee
Y
Yu • couple • cn
8
Cozy & Relax
Pros:

A very nice boutique hotel situated in a local neighborhood. Staffs are friendly especially the front desk lady.

2026-07-23 • via Nuitee
J
Jana • solo_traveller • cz
10
Krásný hotel na strategickém místě - u pláže a blízko metra na letiště a do města. Mohu doporucit.
Pros:

Krásný hotel na strategickém místě - blízko pláže a u metra na letiště a do města. Milý personál, můj pokoj byl tichý a příjemný. Za sebe mohu jen doporučit :)

Cons:

Podle mne nic :)

2026-07-22 • via Nuitee
A
Atsuko • solo_traveller • jp
10
2026-07-22 • via Nuitee
B
Blake • solo_traveller • au
9
Pros:

Great service and location

2026-07-22 • via Nuitee
L
Lalit • family_with_children • ae
9
2026-07-21 • via Nuitee
M
Megan • couple • au
10
2026-07-21 • via Nuitee
M
Michael • couple • au
10
2026-07-18 • via Nuitee
C
Carlos • extended_group • es
8
Pros:

El personal muy amable y la localización muy buena. Zona muy tranquila con muchos sitios para comer.

Cons:

Habitación súper pequeña.

2026-07-18 • via Nuitee
S
Sung Leong • couple • sg
5
2026-07-18 • via Nuitee
B
Blake • solo_traveller • au
8
Pros:

Handy an convenient 👌

2026-07-16 • via Nuitee
K
Kev • solo_traveller • ae
8
2026-07-16 • via Nuitee
V
Victor • solo_traveller • es
9
2026-07-16 • via Nuitee
H
Hendrik • solo_traveller • be
7
goed hotel, niet meer of minder
Pros:

Comforatbel bed. Leuke buurt, tussen luchthaven en centrum.

Cons:

Kleine kamers en vrij duur, zoals alles in Singapore

2026-07-15 • via Nuitee
L
Lin • solo_traveller • tw
8
2026-07-14 • via Nuitee
Y
yanling • family_with_children • au
7
Pros:

早餐非常好，就是人有点多。落日也很美，房间看出去的景色也很漂亮。

Cons:

游泳池，我不知道为什么有那么多人穿的长袍就在水里泡着。难道不应该穿泳衣吗？这是我有点难受的地方。

2026-07-14 • via Nuitee
P
Patricia • solo_traveller • nz
8
2026-07-13 • via Nuitee
V
Viet Bach • solo_traveller • sg
10
2026-07-13 • via Nuitee