Santa Grand Hotel East Coast a NuVe Group Collection

Hotels
8.3 (1371 reviews)
171 East Coast Road , Singapore , sg

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Useful amenities
Cons:
Cleanliness concerns
Small room size
Noise issues

Categories

Cleanliness
7.69
Some reviews raised concerns about mould and room cleanliness.
Service
9.16
Staff were consistently described as friendly and helpful.
Location
9.2
Centrally located with good access to transportation and nearby amenities.
Room Quality
7.65
Room quality varied; some mentions of small and uncomfortable conditions.
Amenities
8.18
Amenities included a pool and complimentary snacks, but some quality issues with furniture noted.
Value for Money
7.64
Some reviews stated the price was high for the room quality.
Food and Beverage
8.19
Positive mentions of complimentary snacks, though other food options nearby.
Overall Experience
8.66
Generally well received, but expect some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:11

Property Description

Boutique Hotel in Katong with Rooftop Pool

Unique Room Designs and Themes

Experience a stay at the boutique Santa Grand Hotel East Coast, nestled in the charming area of Katong. Each room showcases different designs and themes, promising a one-of-a-kind experience for every guest. Enjoy modern amenities such as a flat-screen cable TV, personal safe, and complimentary Wi-Fi.

Rooftop Swimming Pool with Neighborhood Views

Unwind at the rooftop swimming pool while taking in panoramic views of the picturesque neighbourhood. Whether you're relaxing by the poolside or enjoying a swim, the tranquil ambiance is perfect for a peaceful retreat.

Convenient Amenities and Services

Santa Grand Hotel East Coast offers convenient services including free local calls, a 24-hour front desk, and laundry facilities. With Changi International Airport just a short drive away, the hotel's prime location makes it an ideal choice for travelers.

Book your stay at Santa Grand Hotel East Coast for a memorable and relaxing experience.

Important information:

Guests under the age of 18 are only allowed to check in with a parent or official guardian. Please note that the complimentary breakfast is not applicable for 1 child below 12 years old sharing existing bedding. Please contact the hotel directly to arrange for alternative payment methods for bookings that are using other types of credit cards. Please note that shortening of stay upon arrival at the property will incur a penalty charge of one night stay (including GST and service charge). For No Show and Cancellation charges, please note that government and service taxes apply. Please note that requests for bed type options is subject to room availability upon arrival. There will be upgrading works to be carried out at Level 2. During this period, guests may experience some noise or light disturbances, Mon- Fri 1000hrs-1800hrs until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.3
Based on 1371 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
M
Michael solo_traveller nz
10
2026-08-21 via Nuitee
C
Craig couple nz
9
Lovely stay with friendly staff. Recommended
Pros:

Very friendly staff and perfect location. From start to finish felt very at home and staff were very engaging.

Cons:

NA

2026-08-20 via Nuitee
L
Lloyd solo_traveller au
9
Pros:

Friendly staff and good value for money in a prime location.

The rooftop pool is delightful.

Coffee machine in the lobby which is a nice place to relax.

Cons:

Bed was a little hard and one day my room wasn't cleaned at all.

2026-08-20 via Nuitee
E
Emily family_with_children gb
8
Excellent location for transport into city and to airport
Pros:

Easy reach of buses, trains & airport transfer bus. Lots of good cafes around hotel.

2026-08-20 via Nuitee
Z
Zyn solo_traveller sg
5
2026-08-18 via Nuitee
C
Christine extended_group fr
9
Hôtel charmant et bien situé à Singapour
Pros:

Le personnel était très aimable. Les chambres sont très confortables et bien aménagées. La climatisation fonctionne tres bien. La piscine sur le toit est un grand plus et les serviettes de bain sont mises à disposition. Il y a également des boissons (eau, café) et des biscuits à volonté dans le hall d’entrée. L’hôtel est bien situé, les transports en commun sont à proximité et il y a beaucoup de restaurants dans le quartier.

Cons:

Les chambres et les salles de bain sont un peu petites, il manque de l’espace pour mettre les valises et les affaires.

2026-08-17 via Nuitee
J
Jacqui solo_traveller au
9
Pros:

Great location, walking distance to Joo Chiat Rd, the MRT and hawker centres. The room was a good size and price for Singapore. Love the rooftop pool at sunset!

2026-08-16 via Nuitee
C
Chakravarthy Sri Kalyana Rama solo_traveller in
8
2026-08-15 via Nuitee
M
Madzanga solo_traveller jp
7
It was a good stay, good location
Pros:

Perfect location

Cons:

Nothing

2026-08-15 via Nuitee
P
Polly family_with_children ch
8
Had a great stay and will come back again!
Pros:

The location is great! The staff were very helpful.

Cons:

The room was not totally clean when we checked in. There’s hair and dust on the side table next to the bed.

2026-08-13 via Nuitee
G
gareth solo_traveller gb
10
2026-08-13 via Nuitee
A
alex couple au
10
2026-08-12 via Nuitee
K
Karl family_with_children de
9
Pros:

Sehr freundliches Team

2026-08-12 via Nuitee
T
TRINA couple my
4
Pros:

free coffee machine and snacks (lobby)

Cons:

the bedsheets were dirty (stained) and the pillow case was very rough/hard. a lot of black mold in the bathroom

2026-08-10 via Nuitee
S
Sandeep solo_traveller sg
9
Good and decent place. Right in the middle of malls and MRTs and malls. Recently renovated, nice and helpful staff.
Pros:

Central location

Cons:

None

2026-08-10 via Nuitee
B
Beverley solo_traveller gb
8
Pros:

Clean, airy, free snacks and drinks in fridge on arrival

Cons:

Nothing

2026-08-09 via Nuitee
G
GAC37 solo_traveller au
7
Pros:

Location. Cleanliness.

2026-08-09 via Nuitee
O
Orna solo_traveller ie
10
2026-08-09 via Nuitee
L
Luca solo_traveller it
10
One night in Singapore
Pros:

Excellent Hotel in a very nice district.

Cons:

Everything was perfect

2026-08-08 via Nuitee
K
Karin family_with_children at
8
2026-08-06 via Nuitee