Santa Grand Hotel East Coast a NuVe Group Collection

Hotels
8.3 (1390 reviews)
171 East Coast Road , Singapore , SG
+65 6344 6866

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Useful amenities
Cons:
Cleanliness concerns
Small room size
Noise issues

Categories

Cleanliness
7.69
Some reviews raised concerns about mould and room cleanliness.
Service
9.16
Staff were consistently described as friendly and helpful.
Location
9.2
Centrally located with good access to transportation and nearby amenities.
Room Quality
7.65
Room quality varied; some mentions of small and uncomfortable conditions.
Amenities
8.18
Amenities included a pool and complimentary snacks, but some quality issues with furniture noted.
Value for Money
7.64
Some reviews stated the price was high for the room quality.
Food and Beverage
8.19
Positive mentions of complimentary snacks, though other food options nearby.
Overall Experience
8.66
Generally well received, but expect some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:11

Property Description

Boutique Hotel in Katong with Rooftop Pool

Unique Room Designs and Themes

Experience a stay at the boutique Santa Grand Hotel East Coast, nestled in the charming area of Katong. Each room showcases different designs and themes, promising a one-of-a-kind experience for every guest. Enjoy modern amenities such as a flat-screen cable TV, personal safe, and complimentary Wi-Fi.

Rooftop Swimming Pool with Neighborhood Views

Unwind at the rooftop swimming pool while taking in panoramic views of the picturesque neighbourhood. Whether you're relaxing by the poolside or enjoying a swim, the tranquil ambiance is perfect for a peaceful retreat.

Convenient Amenities and Services

Santa Grand Hotel East Coast offers convenient services including free local calls, a 24-hour front desk, and laundry facilities. With Changi International Airport just a short drive away, the hotel's prime location makes it an ideal choice for travelers.

Book your stay at Santa Grand Hotel East Coast for a memorable and relaxing experience.

Important information:

Guests under the age of 18 are only allowed to check in with a parent or official guardian. Please note that the complimentary breakfast is not applicable for 1 child below 12 years old sharing existing bedding. Please contact the hotel directly to arrange for alternative payment methods for bookings that are using other types of credit cards. Please note that shortening of stay upon arrival at the property will incur a penalty charge of one night stay (including GST and service charge). For No Show and Cancellation charges, please note that government and service taxes apply. Please note that requests for bed type options is subject to room availability upon arrival. There will be upgrading works to be carried out at Level 2. During this period, guests may experience some noise or light disturbances, Mon- Fri 1000hrs-1800hrs until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.3
Based on 1390 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
F
Fiona • solo_traveller • nz
9
Wished I'd been able to stay more than one night.
Pros:

Staff were helpful. I loved the rooftop pool.

Cons:

I would prefer more teabags and milk (not creamer) in the room.

2026-10-31 • via Nuitee
T
tzann Sheng • couple • us
9
Don't forget to book Santa Grand Hotel East Coast when you visit Singapore
Pros:

Very friendly staff and super location. Big improvement is to add in house laundry and dryer that make my long stay a big convenient.

2026-10-31 • via Nuitee
M
Muhamad Irwan • couple • sg
5
Ok
Pros:

Friendly staff upon checking in. Free flow of snacks and drinks at the lobby. Huge room

Cons:

The room stinks the moment we stepped in. Badly smell till I need to look for air fresheners to be placed in the room. Not soundproof and disturb by next door room noises. People keep coming in and out from that room and talking loudly even till late night. Bathtub dirty with stains.

2026-10-30 • via Nuitee
J
Justyna • couple • pl
7
Pros:

Hotel nie jest nowy widać że w remoncie raczej dobre 3* niż 4*ale ok na 2 noce w Singapurze w czasie Formuły 1, kiedy ceny oszalały .Zaleta był bezpłatny minibar

Cons:

Basen trochę zaniedbany jak też korytarze . Meble w pokoju low cost ,ale łóżko wygodne

2026-10-29 • via Nuitee
D
Desmond • family_with_children • sg
6
2026-10-25 • via Nuitee
M
Martin • couple • gb
9
Great value hotel with generous, quirky touches.
Pros:

Quirky and friendly hotel in a fun and interesting area.
We ate next door at Merci Marcel with our discount - very good indeed.
For a small room, it was very carefully thought out and offered absolutely everything we needed and the bed was super comfy.
We would use this hotel again.

Cons:

We liked everything.

2026-10-25 • via Nuitee
K
Katie • family_with_children • sg
8
2026-10-25 • via Nuitee
T
Takashi • solo_traveller • jp
8
当日出発のTransitの為の仮眠ホテル。
Pros:

深夜到着のFlightでAM2:00近くになり、入口が締まっていて少し戸惑ったが、直ぐにスタッフが来られて対応して頂けたので良かった。

2026-10-25 • via Nuitee
A
Amanda Sandøy • family_with_children • no
8
enjoy to staying to this hotel.
Pros:

good atmosphere

2026-10-24 • via Nuitee
T
Toshimi • couple • jp
9
2026-10-23 • via Nuitee
H
Hara • solo_traveller • sg
8
2026-10-23 • via Nuitee
J
Jayne • extended_group • au
7
Good location
Pros:

Location was good and wore close to the MRT station

Cons:

Quite small room for 3 adults and a suitcase each

2026-10-23 • via Nuitee
B
Barbara • solo_traveller • au
8
Stay in the suburbs - you wont regret it.
Pros:

Like most hotels in Singapore, this one is well designed - partly in an old Singaporean style building. I chose to stay somewhere in the suburbs and dont regret the choice because the area seemed more typical of the country instead of the high rise central city. It proved to be an excellent choice of location - half way between airport and downtown. The room was on the small side which is common for most Singapore hotels but had all the facilities needed - plus a comfortable bed and it was super clean. The hotel staff were also extremely professional and helpful including giving me good advice about getting into the CBD.

Cons:

Nothing much except room size.

2026-10-23 • via Nuitee
S
Sarah • solo_traveller • gb
8
Lovely helpful staff and a great location
Pros:

Location was perfect for me

2026-10-22 • via Nuitee
R
rekha • family_with_children • ae
2
2026-10-21 • via Nuitee
O
OSMAN AHMED OSMAN • family_with_children • ae
9
2026-10-20 • via Nuitee
X
XIAOJING • family_with_children • ca
5
2026-10-19 • via Nuitee
M
Melissa • solo_traveller • au
8
2026-10-19 • via Nuitee
M
mariusz • solo_traveller • es
9
Good place to stay
Pros:

Nice and clean, not far from the metro

Cons:

Very small room

2026-10-19 • via Nuitee
P
Patrick • family_with_children • ie
9
Good location and.close.to airports 🛫
Pros:

Pool and proximity to restaurants

Cons:

No window in room

2026-10-18 • via Nuitee