Santa Grand Hotel East Coast a NuVe Group Collection

Hotels
8.3 (1228 reviews)
171 East Coast Road , Singapore , sg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Useful amenities
Cons:
Cleanliness concerns
Small room size
Noise issues

Categories

Cleanliness
7.69
Some reviews raised concerns about mould and room cleanliness.
Service
9.16
Staff were consistently described as friendly and helpful.
Location
9.2
Centrally located with good access to transportation and nearby amenities.
Room Quality
7.65
Room quality varied; some mentions of small and uncomfortable conditions.
Amenities
8.18
Amenities included a pool and complimentary snacks, but some quality issues with furniture noted.
Value for Money
7.64
Some reviews stated the price was high for the room quality.
Food and Beverage
8.19
Positive mentions of complimentary snacks, though other food options nearby.
Overall Experience
8.66
Generally well received, but expect some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:11

Property Description

Boutique Hotel in Katong with Rooftop Pool

Unique Room Designs and Themes

Experience a stay at the boutique Santa Grand Hotel East Coast, nestled in the charming area of Katong. Each room showcases different designs and themes, promising a one-of-a-kind experience for every guest. Enjoy modern amenities such as a flat-screen cable TV, personal safe, and complimentary Wi-Fi.

Rooftop Swimming Pool with Neighborhood Views

Unwind at the rooftop swimming pool while taking in panoramic views of the picturesque neighbourhood. Whether you're relaxing by the poolside or enjoying a swim, the tranquil ambiance is perfect for a peaceful retreat.

Convenient Amenities and Services

Santa Grand Hotel East Coast offers convenient services including free local calls, a 24-hour front desk, and laundry facilities. With Changi International Airport just a short drive away, the hotel's prime location makes it an ideal choice for travelers.

Book your stay at Santa Grand Hotel East Coast for a memorable and relaxing experience.

Important information:

Guests under the age of 18 are only allowed to check in with a parent or official guardian. Please note that the complimentary breakfast is not applicable for 1 child below 12 years old sharing existing bedding. Please contact the hotel directly to arrange for alternative payment methods for bookings that are using other types of credit cards. Please note that shortening of stay upon arrival at the property will incur a penalty charge of one night stay (including GST and service charge). For No Show and Cancellation charges, please note that government and service taxes apply. Please note that requests for bed type options is subject to room availability upon arrival. There will be upgrading works to be carried out at Level 2. During this period, guests may experience some noise or light disturbances, Mon- Fri 1000hrs-1800hrs until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1228 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
J
Jennifer • solo_traveller • au
10
A lovely old traditional hotel building but with completely modern facilities plus in a great location
Pros:

The location is excellent, good and helpful staff and terrific facilities

Cons:

All good

2026-03-12 • via Nuitee
C
Claire • solo_traveller • us
8
Escale pratique dans un quartier charmant
Pros:

J’avais une nuit à passer en escale à Singapour, cet hôtel est très pratique, à 15min en voiture de l’aéroport, et dans un quartier charmant à 2 pas des maisons peranakan.
Les chambres sont ok, bien qu’un peu basique. Le personnel est très cordial, et j’ai pu profiter de la jolie piscine sur le toit avant de repartir prendre mon vol.

Cons:

Un peu bruyant en étant côté route au 2e étage

2026-03-12 • via Nuitee
H
HARMONIE • solo_traveller • au
9
Pros:

Location of property was really good. There are some attractions nearby and there were still restaurants open till 3am.

Cons:

The rooms are on the smaller side so we couldn’t open our suitcases fully.

2026-03-10 • via Nuitee
O
Orsolya • couple • hu
5
Régi és allergiás szálláshely, de legalább a személyzet kedves
Pros:

Kedves a személyzet.

Cons:

A szoba abszolút nem úgy néz ki mint a képeken, úgy kell elképzelni hogy a képek mínusz 40 év. Ablak nélküli szobánk volt ahol BRUTÁLIS allergiás rohamaim voltak. 1,5 hónapot utazunk Délkelet-Ázsiában, sem ezelőtt sem ez óta nem produkáltam ilyen tüneteket... És ezért az "élményért" nem kevés pénzt is kell fizetni, dehát azt inkább azért mert ez Szingapúr...

2026-03-10 • via Nuitee
H
H • solo_traveller • au
8
Good value in a great location. Maybe worth going for one of the more expensive rooms.
Pros:

Great location and good value.

Cons:

The AC in room was vey fierce. Felt like an icebox and I couldn't find a way to turn it down permanently - it seemed to default back to a setting after half an hour.

2026-03-10 • via Nuitee
M
Mark • couple • gb
8
Nice staff, brilliant location, would stay again.
Pros:

Location, roof top pool.

Cons:

Shower head in bathroom needed replacing. Only one breakfast teabag provided for 2 guests and not enough drinking water.

2026-03-08 • via Nuitee
C
Cherie • couple • gb
7
2026-03-07 • via Nuitee
G
Gianina • couple • li
9
Pros:

Super Lage - direkt an einer der coolsten Strassen von Singapur, mit vielen Restaurants, Shops, etc.
Sauber und hübsche Zimmer

2026-03-06 • via Nuitee
C
CHUNNAN • solo_traveller • tw
10
超乎期待
Pros:

員工服務好，有免費雀巢咖啡機咖啡與小點心好吃也好喝

Cons:

地毯可舒適軟一點的

2026-03-06 • via Nuitee
S
Silvia • couple • at
8
2026-03-05 • via Nuitee
E
Emma • solo_traveller • gb
9
Fabulous hotel - great value for money. Pretty roof top pool. And excellent staff!
Pros:

The staff were amazing and could not have been more helpful.

Cons:

My room didn’t have a window but I knew that before booking.

2026-03-05 • via Nuitee
Y
YAPING • family_with_children • cn
3
Pros:

交通还算方便，离机场确实不远，店家态度比较友好

Cons:

房间卫生非常差，睡在床上各种痒，加上隔音非常差，完全没办法入睡，还收费那么高，早知道这情况就机场过夜了，完全浪费钱

2026-03-03 • via Nuitee
L
Leslie • couple • us
10
Super nice staff. Not tourist location.
Pros:

In non tourist part of town

2026-03-03 • via Nuitee
晓璐 • family_with_children • cn
9
东海岸相对性价比较好的选择
Pros:

地理位置挺好，酒店交通便利，周围吃的挺多，建筑很有南洋特色。房间内有免费饮料区和小冰箱。

Cons:

浴室干湿分离的门有点不稳当。其他都挺好。

2026-03-03 • via Nuitee
S
Scott • couple • gb
7
Pros:

Good sized room, comfy bed, free water and mini bar. Swimming pool is a good size.

Cons:

The bath towels were frayed and old. Towels provided for swimming pool were better quality. No hand or face towels provided. Bathroom door was difficult to open and made loud creaking sound due to rubber seal.

2026-03-01 • via Nuitee
D
Di • solo_traveller • sg
10
Good choice.
Pros:

Nice location. Staffs are super friendly. Living in an authentic local building is a special experience! Close to the airport. Walking distance to bus 36 that can take you to the airport directly!

2026-03-01 • via Nuitee
B
BRUCE • solo_traveller • gb
8
Pros:

Nice rooftop pool

2026-02-14 • via Nuitee
T
Teh • solo_traveller • sg
9
2026-02-12 • via Nuitee
J
Jarosław • family_with_children • pl
8
2026-02-12 • via Nuitee
T
Takeku • family_with_children • jp
8
Pros:

チェックイン時間の前だったのにも関わらず、親切に部屋に案内してもらえた。

Cons:

シャワーヘッドの固定が緩かった。

2026-02-11 • via Nuitee