Santa Grand Hotel East Coast a NuVe Group Collection

Hotels
8.3 (1390 reviews)
171 East Coast Road , Singapore , SG
+65 6344 6866

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Useful amenities
Cons:
Cleanliness concerns
Small room size
Noise issues

Categories

Cleanliness
7.69
Some reviews raised concerns about mould and room cleanliness.
Service
9.16
Staff were consistently described as friendly and helpful.
Location
9.2
Centrally located with good access to transportation and nearby amenities.
Room Quality
7.65
Room quality varied; some mentions of small and uncomfortable conditions.
Amenities
8.18
Amenities included a pool and complimentary snacks, but some quality issues with furniture noted.
Value for Money
7.64
Some reviews stated the price was high for the room quality.
Food and Beverage
8.19
Positive mentions of complimentary snacks, though other food options nearby.
Overall Experience
8.66
Generally well received, but expect some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:11

Property Description

Boutique Hotel in Katong with Rooftop Pool

Unique Room Designs and Themes

Experience a stay at the boutique Santa Grand Hotel East Coast, nestled in the charming area of Katong. Each room showcases different designs and themes, promising a one-of-a-kind experience for every guest. Enjoy modern amenities such as a flat-screen cable TV, personal safe, and complimentary Wi-Fi.

Rooftop Swimming Pool with Neighborhood Views

Unwind at the rooftop swimming pool while taking in panoramic views of the picturesque neighbourhood. Whether you're relaxing by the poolside or enjoying a swim, the tranquil ambiance is perfect for a peaceful retreat.

Convenient Amenities and Services

Santa Grand Hotel East Coast offers convenient services including free local calls, a 24-hour front desk, and laundry facilities. With Changi International Airport just a short drive away, the hotel's prime location makes it an ideal choice for travelers.

Book your stay at Santa Grand Hotel East Coast for a memorable and relaxing experience.

Important information:

Guests under the age of 18 are only allowed to check in with a parent or official guardian. Please note that the complimentary breakfast is not applicable for 1 child below 12 years old sharing existing bedding. Please contact the hotel directly to arrange for alternative payment methods for bookings that are using other types of credit cards. Please note that shortening of stay upon arrival at the property will incur a penalty charge of one night stay (including GST and service charge). For No Show and Cancellation charges, please note that government and service taxes apply. Please note that requests for bed type options is subject to room availability upon arrival. There will be upgrading works to be carried out at Level 2. During this period, guests may experience some noise or light disturbances, Mon- Fri 1000hrs-1800hrs until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.3
Based on 1390 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
G
Ginalyn • solo_traveller • ae
7
2026-09-18 • via Nuitee
C
Calvin • solo_traveller • de
9
2026-09-18 • via Nuitee
D
Danielle • couple • nz
8
Overall staff were helpful and very welcoming
Pros:

Location ok Breakfast Not applicable

Cons:

Room a little too compact Not spacious for seniors to move about

2026-09-18 • via Nuitee
S
Steffen • solo_traveller • de
9
2026-09-17 • via Nuitee
G
GAC37 • solo_traveller • au
7
2026-09-17 • via Nuitee
F
Florian • solo_traveller • th
10
2026-09-15 • via Nuitee
C
Corinne • extended_group • hk
9
2026-09-14 • via Nuitee
M
Martin • solo_traveller • gb
9
2026-09-14 • via Nuitee
J
Jürg • couple • ch
8
Clean and convenient
Pros:

Room was clean. Good location for getting around with bus services or the train.
There are a lot of food options available nearby too.

Cons:

-

2026-09-13 • via Nuitee
C
camille • couple • fr
5
Pros:

Le Check in a pu se faire en avance car la chambre était déjà prête
Le personnel est serviable
Il y a tout le nécessaire pour l’hygiène dans la chambre
La piscine est très bien, serviettes et bouteilles d’eau à disposition, ouverte jusqu’à 10pm

Cons:

La chambre n’a pas de fenêtre donc il y a bcp d’humidité et le déshumidificateur n’est pas assez puissant pour palier au problème.
La salle de bain est délimitée par une simple vitre en verre dépoli et laisse donc passer tous les bruits
Le petit déjeuner se passe en réalité dans le café d’à côté. Attention la réduction annoncée n’est valable uniquement sur les produits à la carte.
Une caution de 100€ vous sera demandé lors du Check in.

2026-09-11 • via Nuitee
S
Steve • couple • gb
10
Lovely hotel with easy transfer to airport and access to city centre
Pros:

Lovely hotel, easy transfer to airport and nearby MRT station for easy access to city centre. Excellent restaurants nearby in interesting area. Highly recommended!

2026-09-09 • via Nuitee
J
James • solo_traveller • au
8
A good stay for a solo traveller
Pros:

The location is excellent.
Close to shops, restaurants and transport.

2026-09-09 • via Nuitee
K
Koto • couple • jp
10
バスルームの難点はあるものの、コスパは最高でした！
Pros:

何より、カトン地区に近いのでお土産、食事などショッピングが徒歩圏内でとても便利でした。

Cons:

バスルームと部屋の仕切りが磨りガラスで、かつ便座がベッド側に位置するため、うっすらと透けてしまうこと。

2026-09-08 • via Nuitee
N
nirazy • family_with_children • my
8
2026-09-08 • via Nuitee
G
George • solo_traveller • hk
9
2026-09-07 • via Nuitee
C
charu • solo_traveller • jp
7
セントーサ島アクティビティチケット1つ無料♪
Pros:

観光地中心部へすぐなのでよい。
空港からもタクシーでマリーナまでいくよりは近い。

なにより、セントーサ島でのアクティビティチケットが1枚もらえる。

小さなペットボトルの水、
コーラやスプライト、少しのスナックが部屋にあり、フリーでした。

夜中到着でも受け入れてくれること。

Cons:

メトロの駅からは遠い。
マリーナ市街へはバスがすぐ近くなので、そちらが便利。

あと、セントーサ島のチケットはメールで問い合わせても現地で聞いてくれとしか答えてくれない。

チェックイン時にも何も言われず、
部屋にも何も書いていなかった。
フロントへ行って聞くと、
QRコードを提示してくれてそこから入手できた。

使い方も説明してくれない。

入手したチケットをセントーサ島のビーチステーション1階のサービスカウンターで提示するとチケット交換してくれて、

それを好きなアクティビティ受付にだすと一つ無料で体験できる。

私は4Dシアターをみた。
4種類あるうちの一つだけ見れる。


向こうからいりますか？
と聞いてくれるべきでは？？
内容を聞いても、スタッフはあまりわかっていないようだった。

2026-09-04 • via Nuitee
M
miriam • family_with_children • es
9
2026-09-01 • via Nuitee
E
Elangkovan • solo_traveller • sg
7
2026-08-31 • via Nuitee
T
Thalea • solo_traveller • ch
10
Pros:

everyone very nice. Super easy to connect to the city and from the airport with public transportation

2026-08-31 • via Nuitee
K
KUO-HUI • solo_traveller • tw
10
Pros:

地點好，旁邊有百貨附近有早餐，這次想吃當地早餐沒享用一樓咖啡廳。
除了房卡只有一張，家人中要單人出門比較不便，其他設備跟房間舒適，頂樓還有游泳池可放鬆。

2026-08-28 • via Nuitee