Douro Cister Hotel Resort Rural & Spa

Hotels
•
Independent
8.6 (21 reviews)
Quinta Ruinas da Abadia Velha - Ucanha, Tarouca, 3610-175 , Tarouca , PT
351-960164914

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Continental breakfast
See all facilities

Review Highlights

Pros:
Very friendly and attentive staff
Beautiful location and views
Spacious, comfortable rooms
Heated indoor pool and large outdoor pool
Good spa/massage services
Clean and well maintained in most reports
Family-friendly amenities (playground, microwave for children)
Quiet, peaceful environment
Cons:
Limited breakfast variety and restaurant menu
Slow service in the restaurant and requests for dishes in advance
Some outdoor pools out of service at times
Isolated room issues: mould/odor and door humidity
Pet-related noise complaints (dog barking)
No bar/lounge available late at night (after 22:00)
Occasional operational/service lapses (missing crib, staff availability)
Cold corridor/door between buildings leading to discomfort

Categories

Cleanliness
8
Mostly praised as impecável and well cared for in many reviews, but there was a notable negative report of mould/odd smells and humidity in a room that lowers the score slightly.
Service
9.5
Consistently highlighted as a strength: staff described as very attentive, simpáticos, prestáveis (reception, restaurant and spa/massage praised), which supports a high rating.
Location
9
Multiple reviews praise the excellent location, tranquil setting and outstanding views — ideal for relaxation and nature, hence a strong rating.
Room Quality
8.8
Rooms frequently described as spacious with great views and comfort; a few isolated issues (door/humidity, one odour complaint) slightly temper an otherwise positive picture.
Amenities
8.9
Good range of amenities noted (heated indoor pool, outdoor pools, spa, playground, available microwave); some outdoor pools were reported out of service at times, but overall amenities are a strong point.
Value for Money
8.6
Standard quality for this hotel tier (not explicitly discussed in the reviews), set to the target overall rating.
Food and Beverage
7.5
Several guests noted limited breakfast variety and restricted restaurant menu options; there are reports of slow service in the restaurant and requests for more choice, which reduces this score.
Overall Experience
8.5
Overall very positive guest experiences (beautiful setting, friendly staff, good facilities) but tempered by a few significant negative incidents (service delays in restaurant, room humidity/mould, pet noise), resulting in a slightly above-target overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-02 07:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in massages, body treatments, and facials at our on-site spa. Stay fit with a 24-hour health club, outdoor pool, and attached winery for a truly relaxing experience.

Gourmet Dining and Entertainment
Dine at our restaurant for delectable meals or order room service. After a long day, unwind at the bar or poolside with a refreshing drink. Enjoy a complimentary breakfast to start your day right.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi, concierge services, and babysitting facilities. Take advantage of the business center, airport shuttle, and free parking. Feel at home in our well-equipped, spacious rooms with modern amenities.

Book now for a luxurious and memorable stay at Douro Cister Hotel Resort Rural & Spa.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.6
Based on 21 reviews
Cleanliness: 8
Service: 9.5
Location: 9
Room Quality: 8.8
Amenities: 8.9
Value for Money: 8.6
Food and Beverage: 7.5
Overall Experience: 8.5
S
Sílvia • couple • pt
10
Pros:

Tudo excelente, os funcionários super atenciosos, uma simpatia fora do vulgar.

Cons:

Gostei de tudo

2026-05-28 • via Nuitee
P
Paulo • family_with_children • pt
10
2026-05-28 • via Nuitee
F
Franck • extended_group • fr
10
2026-05-27 • via Nuitee
B
Bárbara Maria • couple • pt
9
Execelente e funcionários muito agradaveis.
Pros:

Quarta, piscina interior, exterior, parquinho para crianças e ter disponível um microondas para usarmos qdo quisermos no caso de estar com criança com menos de 3 anos.

Cons:

Apenas que a pia do quarto estava quase a cair.

2026-05-26 • via Nuitee
C
Catarina Mateus • extended_group • pt
7
2026-05-25 • via Nuitee
C
Catarina • couple • pt
8
2026-05-24 • via Nuitee
M
Miguel • couple • pt
8
2026-05-24 • via Nuitee
P
Phil Bligny • couple • fr
7
Pros:

Cadre très reposant, parfait pour un moment de détente

Cons:

Pas vraiment de choix pour le menu du restaurant et seulement 1 vin (blanc , rouge) du domaine)

2026-05-21 • via Nuitee
A
Amélia Oliveira • solo_traveller • pt
8
Pros:

Lugar muito bonito 😍

2026-05-17 • via Nuitee
R
Rui • couple • pt
10
Espetacular para descanso
2026-05-16 • via Nuitee
N
Nuno • solo_traveller • pt
8
Pros:

Excelente localização e sossego do local. Quarto espaçoso.

Cons:

A ligação do edifício 1 para o edifício 2 onde é o SPA torna-se fria por causa da porta de abrir automática.

2026-05-12 • via Nuitee
S
SUSANA • couple • pt
9
Da qualidade do atendimento ao conforto das instalações
Pros:

A tranquilidade e o conforto

2026-05-11 • via Nuitee
M
Maria Jose • solo_traveller • pt
7
2026-05-10 • via Nuitee
A
Andre • couple • be
8
2026-05-09 • via Nuitee
M
Maristela • solo_traveller • pt
10
Excelente experiência.
Pros:

Hotel perfeito. Linda paisagem. Quarto amplo. Pequeno almoço farto. Funcionários muito amáveis, na receção e no restaurante. Excelente profissional de massagem.

Cons:

Apenas do facto de ser pet friendly e ter reclamações de o cão ladrar. Mas nada que justifique desqualificar o hotel que, como já disse, é nota 10!

2026-05-07 • via Nuitee
N
Neide • couple • pt
9
2026-05-04 • via Nuitee
M
Mariana • couple • pt
10
2026-05-04 • via Nuitee
C
Cidália sousa • couple • pt
8
2026-05-03 • via Nuitee
A
Armando • solo_traveller • pt
10
2026-04-30 • via Nuitee
C
Carmen Pereira • couple • pt
10
2026-04-28 • via Nuitee