Hotel Portal

Hotels
7.4 (632 reviews)
Av. Almirante Tamandaré, 2076 , Santana do Livramento , br

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness of the rooms
Good breakfast
Helpful staff
Great location
Comfortable beds
Cons:
Noise from construction
Issues with room amenities
Inconsistent internet service
Limited parking space

Categories

Cleanliness
6.24
Several remarks about cleanliness issues and complaints about the condition of towels and bathrooms.
Service
8.21
Consistently positive remarks about staff and service, noted as very good.
Location
8.25
Strongly highlighted positive aspect; many guests appreciated the hotel's location.
Room Quality
6.7
Mixed reviews with some rooms noted as comfortable and recently renovated, but others indicated issues.
Amenities
6.73
Mentioned issues with missing items in the room and the limitations of the breakfast service.
Value for Money
8.19
Considered good value, especially considering the pricing and location.
Food and Beverage
7.74
Mixed feedback; breakfast was often praised, but some items underperformed.
Overall Experience
7.11
General guest sentiment indicates satisfaction but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:59

Property Description

Convenient Location
Hotel Portal, located in Santana do Livramento, Rio Grande do Sul, is just 1.9 km from Atilio Paiva Olivera Stadium. Guests will appreciate the easy access to this popular attraction.

Comfortable Accommodation
Our 3-star hotel offers air-conditioned rooms with free WiFi and private bathrooms, ensuring a comfortable stay for all guests. Relax and unwind in our cozy rooms equipped with a flat-screen TV.

Exceptional Service
Our multilingual staff, fluent in Spanish and Portuguese, are dedicated to providing top-notch service. From check-in to check-out, our team is available 24/7 to cater to all your needs.

Experience comfort and convenience at Hotel Portal. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: POA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 23 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for R$ 70 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for R$ 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 632 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.25
Room Quality: 6.7
Amenities: 6.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 7.11
M
Mauro Hugo • solo_traveller • br
8
Pros:

cortesia

Cons:

barulho

2026-05-16 • via Nuitee
A
AnaAVF • solo_traveller • br
10
Ótimo custo benefício
Pros:

Atendentes gentis, ambiente muito limpo, quarto sem barulho, chuveiro bom, café da manhã bem variado.
A localização é excelente.

2026-05-16 • via Nuitee
C
Clari Slomp • solo_traveller • br
9
Pros:

Limpeza, café e localização

Cons:

Nada a declarar

2026-05-16 • via Nuitee
M
marcos • couple • br
8
2026-05-15 • via Nuitee
E
Elso Farias • couple • br
10
Tudo ótimo.
Pros:

Café da manhã ótimo.

2026-05-15 • via Nuitee
L
Luiz Fernando • family_with_children • br
3
Péssimo
Pros:

Nada

Cons:

A cobrança de r$ 70,00 diária do pet, um absurdo, além de não constar na plataforma este valor, somente consta que é cobrado até aí tudo bem, mas o valor é desproporcional ao valor da diária, o valor do estacionamento está esclarecido, porquê o do pet não?
São mal intencionados, pois não oferecem nem o básico como tigelas para o pet, tivemos que comprar as mesmas no comércio local
É uma manobra sorrateira de elevar o ticket
Nunca mais vou neste hotel

2026-05-15 • via Nuitee
O
Oscar • solo_traveller • uy
9
Pros:

Ubicación.personal comodidad habitación cama..

2026-05-14 • via Nuitee
L
leonardo • solo_traveller • br
7
2026-05-14 • via Nuitee
R
Ricardo • solo_traveller • uy
10
Pros:

Muy buena atención. Amplia y cómoda la habitación.
Estaban en reformas en el hotel, pero para nada opacaba el buen servicio brindado.
El desayuno Exquisito!!!👍🏻👍🏻👍🏻👍🏻

2026-05-14 • via Nuitee
A
Ana • couple • ar
8
Hotel perfecto para una estadía breve.
Pros:

Muy cómodo y limpio. El personal muy amable.

Cons:

El hall central estaba en reparaciones, pero no fue una molestia, simplemente es para tener en cuenta.

2026-05-14 • via Nuitee
A
Alessandro Edilson • family_with_children • br
8
2026-05-14 • via Nuitee
E
Edison Ricardo • solo_traveller • br
10
2026-05-13 • via Nuitee
G
Germano • solo_traveller • br
10
Pros:

Café da manhã muito bom

2026-05-13 • via Nuitee
G
Gabriela • couple • br
8
Boa
Pros:

A cama era boa, cobertas também e banho muito bom.

Cons:

O Hotel é antigo, inicialmente tive uma impressão ruim, principalmente da recepção, achei mal cuidada.

2026-05-12 • via Nuitee
M
Marcelina • solo_traveller • br
8
Pros:

Ja e a quinta vez que nos hospedamos neste hotel
Valor muito acessível, perto de tudo e junto a praça. Compras em Rivera fizemos a pe.

Cons:

Deveria ter nos quartos luzes de emergência. Pois faltou luz,temporal em Santana do Livramento.

2026-05-12 • via Nuitee
V
Vitor Daniel Pedrozo • solo_traveller • br
7
Hotel bom
Pros:

Atendimento e localização

Cons:

Obras atrapalhando um pouco,

2026-05-12 • via Nuitee
M
Marco Antonio • extended_group • br
7
Boal
Pros:

Localização e atenção dos funcionários

2026-05-12 • via Nuitee
F
fabricio • solo_traveller • br
1
2026-05-12 • via Nuitee
A
Anderson R.L. • solo_traveller • br
10
2026-05-11 • via Nuitee
M
MARIA ALICE • extended_group • br
9
2026-05-11 • via Nuitee