Hotel Portal

Hotels
7.4 (337 reviews)
Av. Almirante Tamandaré, 2076 , Santana do Livramento , br

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Cleanliness of the rooms
Good breakfast
Helpful staff
Great location
Comfortable beds
Cons:
Noise from construction
Issues with room amenities
Inconsistent internet service
Limited parking space

Categories

Cleanliness
6.24
Several remarks about cleanliness issues and complaints about the condition of towels and bathrooms.
Service
8.21
Consistently positive remarks about staff and service, noted as very good.
Location
8.25
Strongly highlighted positive aspect; many guests appreciated the hotel's location.
Room Quality
6.7
Mixed reviews with some rooms noted as comfortable and recently renovated, but others indicated issues.
Amenities
6.73
Mentioned issues with missing items in the room and the limitations of the breakfast service.
Value for Money
8.19
Considered good value, especially considering the pricing and location.
Food and Beverage
7.74
Mixed feedback; breakfast was often praised, but some items underperformed.
Overall Experience
7.11
General guest sentiment indicates satisfaction but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:59

Property Description

Convenient Location
Hotel Portal, located in Santana do Livramento, Rio Grande do Sul, is just 1.9 km from Atilio Paiva Olivera Stadium. Guests will appreciate the easy access to this popular attraction.

Comfortable Accommodation
Our 3-star hotel offers air-conditioned rooms with free WiFi and private bathrooms, ensuring a comfortable stay for all guests. Relax and unwind in our cozy rooms equipped with a flat-screen TV.

Exceptional Service
Our multilingual staff, fluent in Spanish and Portuguese, are dedicated to providing top-notch service. From check-in to check-out, our team is available 24/7 to cater to all your needs.

Experience comfort and convenience at Hotel Portal. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: POA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 23 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for R$ 70 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for R$ 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 337 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.25
Room Quality: 6.7
Amenities: 6.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 7.11
J
Jean • couple • br
10
Perfeito
Pros:

Apartamento espaçoso, chuveiro água super quente e forte, perfeito quarto

Cons:

Não tenho nada

2026-03-28 • via Nuitee
J
Josilto • solo_traveller • br
10
Excelente custo-benefício e ótima localização
Pros:

A localização, o atendimento dos funcionários, o conforto do quarto e o café da manhã

Cons:

O hotel está em reforma, mas isso não atrapalhou o bom atendimento por parte da equipe de funcionários

2026-03-28 • via Nuitee
H
horacio • family_with_children • uy
7
Pros:

El precio

Cons:

Que estaba en remodelación

2026-03-28 • via Nuitee
K
Kamilla • couple • br
10
2026-03-28 • via Nuitee
N
neila • couple • br
9
2026-03-28 • via Nuitee
T
Tour • couple • br
10
2026-03-28 • via Nuitee
P
Parisenti • family_with_children • br
5
Nao voltarei
Pros:

o colchao era muito bom

Cons:

a recepcao do hotel estava em reforma, nao tinha ninguem para ajudar com as malas, a garagem era muito dificil de manobrar e acesso a garagem era ruim, estava tudo muito velho e desgastado

2026-03-27 • via Nuitee
G
Gabriele • couple • br
8
2026-03-27 • via Nuitee
G
Graciela • family_with_children • ar
7
2026-03-27 • via Nuitee
F
Fabian • family_with_children • ar
8
En general cumplió con las espectativas para una breve estadia
Pros:

Muy cómodas las habitaciones, el baño exepcional

Cons:

Heladera prehistórica, la cochera tiene costo extra, en el sitio dice q tiene estacionamiento, pero no aclara q tiene un costo adicional.

2026-03-26 • via Nuitee
J
jose martins mendonça • extended_group • br
10
Gostamos muito e retornaremos em breve
Pros:

Tudo perfeito e limpo

2026-03-26 • via Nuitee
L
Laura • extended_group • uy
5
2026-03-26 • via Nuitee
M
Marina • couple • br
5
Passagem por Rivera
Pros:

Da cama

Cons:

Móveis velhos, lençol rasgado, torneira da pia com durepox, chuveiro ruim, tudo velho

2026-03-26 • via Nuitee
A
Anderson • family_with_children • br
8
2026-03-26 • via Nuitee
S
Sanchez • family_with_children • ar
10
Pros:

La comodidad de las habitaciones, la ubicación cercano a todos los comercios, el desayuno completísimo.

Cons:

Nada todo estuvo muy bien.

2026-03-25 • via Nuitee
C
Carlos • family_with_children • uy
7
Pros:

Habitación comoda

Cons:

Daban jugolin en ves de jugo natural

2026-03-25 • via Nuitee
A
alejandro • couple • uy
7
Esta acorde al precio
Pros:

El desayuno esta bien , normal , lo mejor es la ubicacion

Cons:

El wifi en la habitacion casi no funciona y en general le falta un poco de mantenimiento a las instalaciones

2026-03-25 • via Nuitee
R
Robert • family_with_children • ar
10
2026-03-24 • via Nuitee
J
Julio Daniel • couple • ar
5
Cons:

Habria que modernizar los muebles y el frigobar.
La toma solo 2 canales.
El estacionamiento es imposible, menos mal que hay personal que se encarga en forma idonea.

2026-03-24 • via Nuitee
H
Henrique • family_with_children • br
8
2026-03-24 • via Nuitee