Hotel Portal

Hotels
7.4 (865 reviews)
Av. Almirante Tamandaré, 2076 , Santana do Livramento , BR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness of the rooms
Good breakfast
Helpful staff
Great location
Comfortable beds
Cons:
Noise from construction
Issues with room amenities
Inconsistent internet service
Limited parking space

Categories

Cleanliness
6.24
Several remarks about cleanliness issues and complaints about the condition of towels and bathrooms.
Service
8.21
Consistently positive remarks about staff and service, noted as very good.
Location
8.25
Strongly highlighted positive aspect; many guests appreciated the hotel's location.
Room Quality
6.7
Mixed reviews with some rooms noted as comfortable and recently renovated, but others indicated issues.
Amenities
6.73
Mentioned issues with missing items in the room and the limitations of the breakfast service.
Value for Money
8.19
Considered good value, especially considering the pricing and location.
Food and Beverage
7.74
Mixed feedback; breakfast was often praised, but some items underperformed.
Overall Experience
7.11
General guest sentiment indicates satisfaction but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:59

Property Description

Convenient Location
Hotel Portal, located in Santana do Livramento, Rio Grande do Sul, is just 1.9 km from Atilio Paiva Olivera Stadium. Guests will appreciate the easy access to this popular attraction.

Comfortable Accommodation
Our 3-star hotel offers air-conditioned rooms with free WiFi and private bathrooms, ensuring a comfortable stay for all guests. Relax and unwind in our cozy rooms equipped with a flat-screen TV.

Exceptional Service
Our multilingual staff, fluent in Spanish and Portuguese, are dedicated to providing top-notch service. From check-in to check-out, our team is available 24/7 to cater to all your needs.

Experience comfort and convenience at Hotel Portal. Book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: POA

Location

Guest Reviews

7.4
Based on 865 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.25
Room Quality: 6.7
Amenities: 6.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 7.11
P
Pires Saldanha • couple • br
10
Gostaria que houvesse uma área para fumantes,como sou um a espessa também,e vi várias pessoas a noite na rua fumando,ist
Pros:

Muito silêncio para dormir

Cons:

Tudo perfeito

2026-10-16 • via Nuitee
M
Marcelo • couple • br
7
2026-10-15 • via Nuitee
R
Rodriguez • solo_traveller • ar
8
Pros:

La cama

2026-10-15 • via Nuitee
M
Maria • couple • br
10
O Hotel Portal nos garantiu uma ótima estadia.
Pros:

Cama limpinha, quarto arejado, banheiro com chuveiro excelente e bem limpo. O café da manhã com pães novos, frutas diversas, sucos naturais, bem farto. É importante destacar sua localização que facilita muito as compras.

Cons:

Internet precisa melhorar em alguns locais.

2026-10-15 • via Nuitee
B
balao • extended_group • uy
10
Pros:

Muy buena atención la limpieza excelente 👌

2026-10-15 • via Nuitee
A
Andrea • extended_group • br
6
Quando terminar a reforma melhora
Pros:

Hotel próximo a fronteira
Café da manhã razoável

Cons:

Hotel em reforma . Frigobar do quarto enferrujado, roupas de cama e banho puídas , precisando renovação .

2026-10-14 • via Nuitee
C
Claudia • family_with_children • br
6
Pros:

Localização.

Cons:

Limpeza banheiro, azulejos sujos, móveis descascando.

2026-10-14 • via Nuitee
V
veraelena321 • family_with_children • br
8
2026-10-14 • via Nuitee
J
Janete • family_with_children • br
8
Pros:

Localização excelente, funcionários solícitos

Cons:

Cama de casal na verdade são duas de solteiro, fica desconfortável pq fica um buraco no meio.

2026-10-14 • via Nuitee
R
Ricardo • solo_traveller • br
8
2026-10-11 • via Nuitee
D
Dario Sebastián • solo_traveller • uy
10
Pros:

La atención brindada

2026-10-11 • via Nuitee
N
neusa elena • couple • br
7
Funcionários muito prestativos e custo benefício muito bom
Pros:

Cama bem confortável. Roupa de cama e toalhas limpas e branquinhas. Chuveiro ótimo.
Café da manhã simples com o básico para um café da manhã

Cons:

O prédio está em manutenção, mas não atrapalhou em nada nossa estadia

2026-10-10 • via Nuitee
M
maricel • solo_traveller • br
8
Pros:

Localização e café da manhã

2026-10-10 • via Nuitee
M
Morel • solo_traveller • br
8
Cons:

Instalações em refo

2026-10-10 • via Nuitee
M
Mónica • solo_traveller • uy
10
Pros:

Excelente ubicación.
Limpio y muy cómodo

2026-10-09 • via Nuitee
M
Marisol • solo_traveller • uy
8
Pros:

La limpieza super impecable

Cons:

Los ascensores

2026-10-09 • via Nuitee
F
Fernández • solo_traveller • br
9
Pros:

El personal

Cons:

Wi-Fi

2026-10-08 • via Nuitee
M
Marcelo • couple • br
8
Muito bom
Pros:

Localização e o café

Cons:

Reforma no prédio

2026-10-08 • via Nuitee
L
Lucas • solo_traveller • br
6
2026-10-08 • via Nuitee
D
Daiane • couple • br
3
Cons:

Obras e não avisaram

2026-10-08 • via Nuitee