Best Western Caribou Inn

Hotels
Best Western
7.6 (106 reviews)
19 Main St, Caribou, Maine, 04736 , Caribou , US

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Fireplace in lobby
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Great Breakfast
Cons:
Open outside doors

Categories

Cleanliness
7.68
Very clean, well maintained.
Service
8.15
Friendly helpful staff.
Location
7.19
Standard quality for this hotel tier.
Room Quality
7.64
Comfortable Hotel.
Amenities
7.17
Standard quality for this hotel tier.
Value for Money
7.13
Standard quality for this hotel tier.
Food and Beverage
8.18
Great breakfast.
Overall Experience
7.65
Fully enjoyed my stay, and will come again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:39

Property Description

Unwind and Indulge
Take advantage of the health club, terrace, and garden for relaxation. Enjoy specialty American cuisine at Greenhouse Restaurant or opt for room service and a drink at the bar/lounge.

Convenient Amenities
Stay connected with complimentary Wi-Fi, benefit from concierge services, and browse the gift shops. The hotel also offers a 24-hour business center, dry cleaning, and a 24-hour front desk.

Events and Exploration
Plan your events in the vast conference space or meeting rooms totaling 8000 square feet. Explore nearby attractions such as Nylander Museum, Aroostook National Wildlife Refuge, and more.

Experience all this and more at Caribou Inn & Convention Center. Book your stay now!

Important information:

  • Up to 4 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.6
Based on 106 reviews
Cleanliness: 7.68
Service: 8.15
Location: 7.19
Room Quality: 7.64
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 8.18
Overall Experience: 7.65
D
Denise
10
Lock doors
Pros:

Very pleasant stay. Only concern, outside doors were open for anyone to come into the room hallways.

2025-09-23 via Nuitee
J
Jacqueline
10
Pros:


2025-09-16 via Nuitee
D
David
10
Caribou trip.
Pros:

Very clean, well maintained, comfortable Hotel. Friendly helpful staff. Great breakfast. Fully enjoyed my stay, and will come again.

2025-09-11 via Nuitee
S
Steven
8
Pros:

Sad they removed the swimming pool, room was very clean with lots of pillows, air conditioner was a little noisy. Good stay overall.

2025-06-23 via Nuitee
P
PAULA
8
Pros:

You can tell there is a lot of love that went into this Reno's of this motel! Staff was very welcoming and pleasant. There are a lot of workers using the motel to come and go and the thing that really aggravated me was the door "banging" every night and morning! I have been in hundreds of hôtel and never heard this kind of door "slamming" it's like they used all their strength to slam the doors. The rooms are kept immaculate. I may suggest that they keep their working crews separate from the travelers whenever possible. Yes! I will be back next year again and wear ear plugs if they have not found a way to solve this problem (maybe signs would do the trick)!

2025-05-07 via Nuitee
W
Walter
10
Pros:

Great food and bar. I would stay again.

2025-04-22 via Nuitee
R
Ryan family
6
Pros:

The facility upgrades has been amazing. The place looks great. Unfortunately, where we were staying. The fire doors kept on slamming all night and keeping me awake as well as my guest Friday night and Saturday night.

2025-02-24 via Nuitee
V
Verified traveler
6
Puppy pick up date
Pros:

Check in was great, hotel staff was polite and did her job great. We got to the room and there was McDonald's in the fridge. Gross. It was not the most clean room but it was quiet. The heater was not quiet and switched off and on inconsistently. Great location.

2025-02-03 via Nuitee
D
Darlene
4
Pros:

The room was decent and clean. Hallways were cold. Property lacks safety measures from back and side entrances not locking leaving property open for anyone to enter. Safety is a major concern.

2025-02-02 via Nuitee
E
Elizabeth
4
Disappointing at best
Pros:

Still under some construction.
Quality of materials subpar - closet unit not secured to wall, bed linens, mattress and pillows not great, not enough bath towels, no continental breakfast provided.

2024-11-12 via Nuitee
D
Dan
6
Pros:

This property is in rough shape. Our room was clean and comfortable but due to construction, I honestly would not stay here again.

2024-09-08 via Nuitee
T
Toby family
10
Pros:

My favorite thing about this place is the basement fitness center. They have a new, single room fitness center on the first floor that’s fine for a casual exercise enthusiast. It’s still probably better than most hotels (it has a decent complement of weights, medicine balls, and kettlebells), a leg extension/curl machine, a multifunction weight stack machine, a bench, and a few cardio machines. The basement gym is so much cooler if you are a bit more into working out, though. It rivals a small commercial gym. Two rooms of cardio equipment, but the weight room is the gem. A squat rack, Smith machine, leg press, benches, 1000s of pounds of free weights, dumbbells up to 110s, multi-station cable crossover machine, dip station, three distinct weight stack multi-stations with different exercises (shoulder press, chest fly, leg extension/curl, hip an/adduct…), and so much more. I was told about the new room when checking in, and was told they were doing away with the “out dated” basement set up because it wasn’t cost effective to maintain or something. I was given a separate key to access the basement gym when I asked about it, and had it all to myself with my son. When checking out, I again mentioned how awesome the basement was, and lamented that they were doing away with it. The checkout woman said they weren’t likely getting rid of the stuff, they just weren’t going to advertise it, but if you knew and asked they’d give you access. The gym was the sole reason I chose them!

2024-09-02 via Nuitee
D
Daniel partner
8
Pros:

Modernized shower was not really adequate. It let water from the shower to flood the bathroom floor.

2024-08-22 via Nuitee
A
Anthony partner
8
Pros:

It was perfect for my one night stay

2024-08-16 via Nuitee
C
Catherine family
8
Pros:

We loved the room it was exceptionally clean, roomy, with comfortable beds. The only reason we gave it an average for property condition is because it is being renovated and some amenities were not available during our stay. The staff was very friendly. It has a very nice restaurant on the property, with great food. The only draw back to the restaurant is it is only open for breakfast and supper. We initially booked this property because it had a pool, but then found out they had to fill it in due to structural issues. We would definitely recommend anyone to stay here. We definitely will come back the next time we visit the area.

2024-08-13 via Nuitee
S
Scott partner
10
Pros:

Stay was great. Did not spend much time in hotel however staff was very pleasant. The breakfast was very good but they are closed Sun and Mon. Would stay here again.

2024-08-07 via Nuitee
P
Patricia
10
Pros:

Newly renovated rooms. Clean and pleasant service.

2024-07-26 via Nuitee
K
Kaley
10
Pros:

The property is looking great..

2024-07-26 via Nuitee
D
Deborah
10
Pros:

The property is under renovation so you need to excuse some of the sights but the staff is amazing and attentive.

2024-05-03 via Nuitee
D
Deborah
10
Pros:

I stay here for business each month and the staff at the front desk could not be nicer or more accommodating. The property is on the slow train for renovations so you need to excuse some of the mess but my room tonight has been renovated and is clean and bright!

2024-04-24 via Nuitee