HomeTown Inn & Suites

The lady at the register was almost impossible to understand. The room is old. The bedding was terrible. The pillows were flat.

Not the best stay but rooms were clean, the hotel overall stinks of cigarettes and the bed and pillows were not comfortable at all. Don't bother asking for extra pillows, they don't have any.

It was like going back to the 80's. The check-in process was primitive! We had to use the same key card that had been used for decades. The place is non-smoking, yet it smelled worse than a speak-easy back in the 1920's. The bed was hard with only 2, flat, pillows. Also, the sheet had a poop stain on it. If it wasn't for the fact that we were staying there because of a wedding, we would've left. So, don't save the$35-$40 extra. GO SOMEWHERE ELSE!!!

Room was dirty, sheets were stained. Photo attached is what came out of hot tub jets.

Will not be returning.

No hot water 2 out of 3 nights!

they should charge $50 a night considering what other hotels offer at the same price. I arrived early and wanted to leave my backpack there while I ran errands. They had no space behind desk, like most hotels. Lobby was no lobby at all. No coffee anywhere. No place to sit. Let me have a room 2 hrs early like most hotels will. No hot water. I called the desk, they said is being worked on. No clock. Sticky carpet. Dead bug carcass in corner by door. 2 hrs later I call again, same woman lies and tells me she told me no hot water till morning and I get an argument. The next day 2 hrs before checkout, their maintman knocks and says water will soon be off completely. I check my shower and it's already off. It just isn't worth the price.

The smell of smoke all the building.

It was good for the price. The housekeeper was amazing, very friendly & helpful. I stayed 4 days & 3 nights. Zero problems until the last day. Checkout is 11am they deactivated my room card at 9am. I was in the middle of packing my things up most were still in the room. I had to take more than one trip. The lady at the desk was rude & a liar. She wouldn’t let the housekeeper open it for me until I talked to her. I was already short on time. I had somewhere I needed to be. She claimed I must have deactivated it myself. Again zero problems with my card until then. She refused to reactivate it. Don’t let her wait on people again she’s going to end up making the wrong person mad.

Very nice place

It was a good stay.

Restful

Excellent service they provide me sheets and towels within 5 min very helpful staff I will come again with my family it’s good for family and kids thank

The shower wasnt working properly. The screen on window is flopping. No coffee in room

Not a good place to stay
Next door is a much better option
The bed was horrible

The room had some maintenance issues. The toilet fush handle was messed uo, the bathroom door latch didnt work and shower head needs replaced.

Management is completely incompetent, they forced us to pay the full room rate plus a deposit for the room and a service animal, when I’ve already booked and paid through Expedia. They say they do not allow pets yet they have a sign posted that they charge $25 for pets. They will not allow us to check in under the Expedia itinerary, and if we leave, they are going to charge it as a no-show. We will never stay at this place again, and they should be ashamed of themselves for trying to deny a service animal that is protected under American disability act.

There were empty food bags and half full water bottles not picked up before we got the room. They are charging $4 per day per room for paying by credit card, which is not disclosed prior to arriving. They refused to print a receipt showing the charges. We hung the do not disturb hangers on the door and they came in anyways.
Pay a few extra dollars at another place for a clean room where they are respectful of your space.

There was a hole in our ceiling

This place should not be as advertised AT ALL….not even the homeless would want to stay there. It was disgusting, dirty and how they handled complaint was horrible. I want to dispute ALL charges and not be charged for my stay.
I’ve attached pictures and how do they expect people to sleep on these pillows….DISGUSTING!

This place was nothing like the photos. Looked very unclean. Did not stay. They refused to do a refund