Familia Hotel

Hotels
8 (109 reviews)
11 rue des Ecoles, Paris, 75005 , Paris , FR

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with booking
Miscommunication regarding room policy

Categories

Cleanliness
8.89
Impeccably clean and recently remodeled.
Service
7.86
Staff was great; however, issues with communication were noted.
Location
8.9
Great location; next door to the Sorbonne.
Room Quality
7.35
Room was small but functional.
Amenities
7.88
Standard quality for this hotel tier.
Value for Money
7.34
Given the circumstances, value for money is questionable.
Food and Beverage
7.89
Great breakfast but service was delayed.
Overall Experience
7.86
Overall experience was good despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:05

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, concierge services, and a vending machine at your disposal throughout your stay.

Buffet Breakfast
Start your day off right with daily buffet breakfasts available from 7 AM to 9:30 AM for a fee.

Star-Rated Property
This hotel has received an official star rating from ATOUT France, ensuring high-quality service and accommodations.

Stay at Familia Hotel and immerse yourself in the heart of Paris, just a 15-minute walk from iconic landmarks like Notre-Dame and Île Saint-Louis. Book now for an unforgettable Parisian experience.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CDG

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8
Based on 109 reviews
Cleanliness: 8.89
Service: 7.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 7.86
S
Shalese
2
Pros:

Arrived to find they had no record of our booking that was booked and paid for through Expedia. The hotel staff were helpfull in finding us a room at an alternative hotel, but this was not in the same area of Paris which was extremely disappointing and inconvenient. Expedia were extremely unhelpful in offering any compensation, we will not be using this platform again for booking accommodation.

2025-09-28 via Nuitee
E
Earl partner
10
Pros:

Great breakfast, although their 7am start was delayed by 15 minutes & i was not impressed.

2025-09-24 via Nuitee
D
Daniel family
2
Pros:

Upon check-in, we found the hotel charming with a nostalgic, old-school vibe. My wife and I booked three nights under my name. The room was small but functional — cold AC, hot water, and a comfortable queen bed. Since we spent most of our time exploring Paris, the room size wasn’t an issue.
On our final night, we returned to the hotel around 2 AM after a long day out, only to be told we couldn’t access our room due to a supposed single-occupancy rule. This was surprising, as it was our third night there with no prior mention of this restriction. I asked to see where this policy was stated and was shown something in French. I apologized, offered to add my wife to the reservation and pay any extra charges, but was told the hotel was fully booked and we had to leave immediately — no refund, no alternative, no assistance.
While I acknowledge the importance of reading the fine print, the lack of communication and inflexibility at such a late hour was unacceptable. It completely derailed our final night in Paris.

2025-09-09 via Nuitee
D
Diane partner
10
Pros:

Karen at the desk was so friendly and helpful

2025-09-09 via Nuitee
B
Beverly friends
8
Pros:

Staff was great. Room was a little small, but we did just fine. Location made it all worth it!

2025-09-07 via Nuitee
M
Mark
8
A nice surprise next door to the Sorbonne!
Pros:

Great location. Small but comfortable room. Impeccably clean and recently remodeled. Excellent, friendly service.

2025-07-27 via Nuitee
E
elizabeth
10
Pros:

Small, near Notre Dame and good food, easy to get to and helpful staff. Good price, good beds, perfect for our needs

2025-06-13 via Nuitee
S
steven partner
10
Pros:

A classic Paris hotel. Small cozy room. Nice staff. Enjoyed the location.

2025-06-10 via Nuitee
V
Verified traveler
8
Short stay in Paris
Pros:

Very good location for restaurants, bars and tourist sites. Room cleaned everyday and new bathroom facilities with excellent shower. Nice balcony.

2025-05-20 via Nuitee
S
shane partner
10
Pros:

Good friendly hotel

2025-03-25 via Nuitee
D
Denis partner
10
Pros:

Friendly staff, comfortable rooms, good breakfast.

2025-03-15 via Nuitee
E
elizabeth family
10
Pros:

This Hotel is a small very friendly Hotel, there are restaurents near by and it is within walking distance of attractions and buses and trains' Also you can have breakfast for a very reasonable price. We enjoyed our stay very much. Thank you

2024-12-19 via Nuitee
L
Lindsay partner
10
Pros:

The hotel is very clean, bed was comfortable. We loved the area nice restaurants and easy to get to train stations.

2024-10-12 via Nuitee
S
Suzanne partner
10
Pros:

Great area Latin quarter has interesting cafes and within walking distance to metro and also the Seine. Great breakfast and friendly staff.

2024-09-21 via Nuitee
A
Amanda family
10
Pros:

Wonderful staff made our trip amazing!

2024-09-18 via Nuitee
L
Ludmila family
2
Pros:

very dirty room, especially in the bathroom, I do not recommend

2024-09-13 via Nuitee
U
Ursula friends
10
Pros:

Very friendly staff - everything was cleaned properly

2024-09-13 via Nuitee
E
eric family
8
Pros:

It was a nice stay at this hotel the staffvwas realy nice

2024-08-15 via Nuitee
A
ADALYS
8
Pros:

Stayed there with my son for vacation from Florida. Close to a lot of restaurants. Old but nice condition. Staff super friendly.

2024-07-26 via Nuitee
G
Gretchen family
10
Pros:

This was our easiest stay during our time in Paris. The staff was wonderful, the neighborhood was easily walkable to things we wanted to see. Our room was clean and had a nice little balcony for us to enjoy.

2024-07-10 via Nuitee