Hotel Montana Paris Lafayette

Hotels
4.5 (157 reviews)
164 Rue La Fayette , Paris , fr

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Concierge service
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Breakfast quality
Cons:
Cleanliness issues
Room heating problems
High prices

Categories

Cleanliness
2.83
Multiple complaints about rooms being dirty and personal items being stolen.
Service
4.3
Some positive comments about staff friendlyness, but mixed with serious complaints about handling theft.
Location
8.84
Close proximity to transportation and central locations.
Room Quality
3.29
Rooms reported as cold, small, and lacking necessary heating.
Amenities
3.82
Limited amenities mentioned, heating problems affected guest experience.
Value for Money
3.78
Pricing considered high relative to quality and experience.
Food and Beverage
5.83
Breakfast was well received by some guests.
Overall Experience
3.3
Overall negative experiences overshadowed positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:36

Property Description

Convenient Location in Central Paris
Experience the heart of Paris at Hôtel Montana La Fayette - Paris Gare du Nord, just steps away from major train stations. Enjoy the ease of exploring the city with direct Metro access to iconic neighborhoods.

Comfortable and Simple Accommodations
Relax in our guest rooms featuring en suite bathrooms and elevator access for your convenience. Unwind after a day of sightseeing in a cozy and simply furnished space.

Continental Buffet Breakfast Available
Start your day right with a delicious continental buffet breakfast served on-site. Fuel up before your Parisian adventures at a surcharge.

Book now for a memorable stay in Paris at Hôtel Montana La Fayette - Paris Gare du Nord.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.5
Based on 157 reviews
Cleanliness: 2.83
Service: 4.3
Location: 8.84
Room Quality: 3.29
Amenities: 3.82
Value for Money: 3.78
Food and Beverage: 5.83
Overall Experience: 3.3
A
Aamir family_with_children de
6
2026-04-16 via Nuitee
R
Reda solo_traveller dz
2
Pros:

La réceptionniste c'était cool

Cons:

Pas de système d'aération, trop de bruit la nuit, pas de changement des draps même les serviettes de douche, arnaque de petit déjeuner

2026-04-14 via Nuitee
G
Garabet extended_group fr
7
2026-04-14 via Nuitee
P
Philippe solo_traveller be
7
2026-04-13 via Nuitee
L
Lulvera family_with_children de
1
2026-04-13 via Nuitee
K
Kitti family_with_children gb
1
A very terrible experience,worst still the property issued no apology!
Pros:

Location

Cons:

Our recent stay at Hotel Montana in Paris was deeply disappointing and raised serious safety concerns. Beyond the cold room caused by a non‑functional heater, the staff also failed to provide a basic adaptor, despite requests; they said we should buy one for 10 euros nearby. This made it difficult to charge essential devices during my stay.

More worrying was the broken lamp in the room, which exposed a live wire. This is not a minor maintenance issue—it is a genuine safety hazard that should never be present in a guest room. It left me questioning the hotel's overall upkeep and safety standards.

Given these issues, and after reading similar experiences from other guests, I strongly believe Booking.com should review this property’s listing. Consistent reports of poor maintenance and unresolved safety problems suggest a pattern that deserves closer scrutiny.

Until the hotel addresses these concerns properly, I cannot recommend staying here.

2026-04-11 via Nuitee
B
b solo_traveller fr
8
2026-04-11 via Nuitee
E
Elena family_with_children fr
6
2026-04-10 via Nuitee
G
Govinda family_with_children us
1
Worst ever experience we had on our Europe trip hotel stay.
Pros:

Welcome greet and stored our luggage before making check in. Room not ready when we get there so.

Cons:

Bathroom toilet smells like it has been not used for months.
Shower difficult to fit in.
It was cramp room. No space to put/keep lugguages.
Booking does not match the room.
No heating in room, No additional comforters given when requested,
Room change request ignored
Sleft with lot of flies guarding us in the room
Refund request to look other hotel was not accepted.
All they say was we are full, cannot change, will see next day but NO expected from them. It feels like many conversations with them they always do this bla bla thing thinking that customers comes and go.

2026-04-08 via Nuitee
J
Jorge Luis couple ar
7
Pros:

La ubicación, la amabilidad del personal

Cons:

En general OK

2026-04-07 via Nuitee
M
MARIA couple es
10
2026-04-06 via Nuitee
S
Sabah couple fr
5
Pros:

It was close too many restaurants

Cons:

The washroom I’ll give 0/10, because the shower didn’t have door so the water was all other the floor and cold. And they don’t have AC. I’ll give 3 star coz was clean and the stuff was friendly and helpful. But the price I paid not worth it for those kind of rooms.

2026-04-06 via Nuitee
G
Ghita solo_traveller ma
1
Pros:

Le personnel

Cons:

Chambre très petite non propre avec une mauvaise odeur sans chauffage et beaucoup de bruit. Assensseur petit ne supporte pas plus d'une personne.

2026-04-05 via Nuitee
B
Bruce solo_traveller au
3
I checked out, and stayed somewhere else for the next 5 days.
Pros:

Good location

Cons:

Room was tiny. Much smaller than photos indicated. So small I struggled to open my suitcase.
Bathroom smelt really musty (I think they need to clean the drains) - I had to keep the door closed so that I could sleep without the musty pipe smells.
The shower was so small, I couldn't lift my elbows - but at least the water pressure was good :)
After my stay, I asked to leave my bags for collection later that afternoon. They charged me EUR2.50 which I wasn't impressed by, especially after the bad room etc.

2026-04-02 via Nuitee
F
Franksuel solo_traveller br
8
Organizando, limpo e preço bom.
Pros:

Localização, quarto espaçoso, recepcionistas prestativos e gentil.

2026-03-31 via Nuitee
A
Abdil family_with_children fr
1
2026-03-30 via Nuitee
K
Knoblauch von Iranyossy solo_traveller de
8
Pros:

Gute Lage
Freundliches personal

Cons:

Auszug extrem klein
Und nur 1 Steckdose im Zimmer

2026-03-30 via Nuitee
K
Kayode solo_traveller ng
4
Not good value for money
Pros:

Location

Cons:

Heater in my room wasn’t working for two days they do nothing and no one said anything.
I noticed bed buds crawling on the bed and on the furniture in the room

2026-03-30 via Nuitee
F
Firuz family_with_children ru
1
Самое ужастное где я когда-то остановился.
Pros:

Локация

Cons:

Температура в комнате была холоднее чем на улице.
Лифт не на все этажи поднимается

2026-03-28 via Nuitee
T
Thierry solo_traveller fr
8
Pros:

Emplacement

Cons:

Chambre trop petite ainsi que la douche

2026-03-28 via Nuitee