APA Hotel Shinjuku Kabukicho Tower

Hotels
•
APA Hotels&Resorts
7.7 (9343 reviews)
Shinjuku-ku, Kabukicho 1-20-2 , Tokyo , JP

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent central location (Shinjuku)
Rooftop onsen / large spa
Friendly and helpful staff at check-in
Good value for money
Clean rooms and facilities
Comfortable beds
Fast Wi‑Fi / good amenities in rooms
Cons:
Very small rooms — tight with large luggage
Limited English proficiency for some staff
No proper lobby / reception area can feel chaotic
AC sometimes hard to control (too cold or too hot)
Occasional street noise (area is busy at night)
Vending machine out of order; clothes dryer underperforms
Some guests felt insecure about building access controls

Categories

Cleanliness
7.8
Multiple reviews explicitly note rooms and the rooftop onsen as clean; no major cleanliness complaints.
Service
7.6
Staff frequently described as kind and helpful at check-in, but several mentions of limited English and some chaotic reception operations lower the score slightly.
Location
8.6
Consistently praised as an excellent, central Shinjuku location — convenient for shopping, dining and transit; a few notes about street noise at night did not outweigh the positives.
Room Quality
5.8
Many reviews call the rooms 'very small' with limited space for luggage and some AC control issues; this is the clearest negative theme across reviews.
Amenities
7.8
Rooftop onsen and large spa are repeatedly praised; some minor issues noted (vending machine out of order, clothes dryer performance) but overall amenities are a strong point.
Value for Money
8
Several guests explicitly state the hotel is very good value for the price, making value one of the stronger positives.
Food and Beverage
7.7
Breakfast is described positively by at least one guest ('typical breakfast is incredible'); otherwise limited mentions of F&B, so set near the target rating.
Overall Experience
8.3
Aggregate sentiment is positive: great location, helpful staff, clean facilities and a loved rooftop onsen outweigh room-size complaints for many guests, yielding a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 23:31

Property Description

Modern Accommodation in Kabukicho Area
APA Hotel Shinjuku-Kabukicho Tower offers a modern stay in the vibrant Kabukicho area, just minutes away from major train stations. The rooms are designed for comfort with amenities like a 50-inch TV and original mattresses for a restful sleep.

Convenient Amenities and Services
Enjoy a relaxing stay with access to a public bath, free WiFi, and a 24-hour front desk for your convenience. The hotel also offers services like dry cleaning, massage, and a shared microwave. Don't forget to unwind at the open-air bath or dine at the on-site Restaurant and Cafe.

Explore and Dine Nearby
With a variety of dining options and entertainment venues in the vicinity, guests can easily explore the area. Visit nearby attractions like Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden, all within reach from the hotel.

Experience comfort and convenience at APA Hotel Shinjuku-Kabukicho Tower.

Important information:

When booking for 15 guests or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Free luggage storage is available only on the day of check-in and check-out. Overnight luggage storage is not available.

Please note that air conditioning and heating in guest rooms are managed as 1 unit in the building. Thus, guests cannot adjust the temperature in their rooms.

Guests under the age of 18 may only check in when accompanied by a parent or authorized guardian. A letter of consent from a legal guardian must be presented for a minor to stay without an adult.

There will be a building-wide power outage due to legal inspection on May 11, 2026 (Wednesday), 12:00-14:00 . During the inspection, electricity, gas, water, and elevators will be out of service. In addition, the facilities within the hotel (restaurant, public bath, parking lot) will also be closed. Due to the power outage, the public bath is scheduled to open from 17:00.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

7.7
Based on 9343 reviews
Cleanliness: 7.8
Service: 7.6
Location: 8.6
Room Quality: 5.8
Amenities: 7.8
Value for Money: 8
Food and Beverage: 7.7
Overall Experience: 8.3
A
Anna • couple • au
5
Pros:

Central location

Cons:

Self check quite chaotic and complicated, central location, don’t stay here if you want a quiet hotel

2026-10-17 • via Nuitee
L
Lasse • solo_traveller • fi
8
2026-10-17 • via Nuitee
M
Michelle • couple • au
10
2026-10-17 • via Nuitee
C
Ciera • solo_traveller • us
10
Pros:

Great location!

Cons:

N/A

2026-10-17 • via Nuitee
J
Julien • couple • fr
9
2026-10-17 • via Nuitee
G
Gülsen • family_with_children • tr
8
Konumunu çok beğendim.
Pros:

Konumu harikaydı, çalışanlar güleryüzlüydü ve ihtiyacımız olduğunda ilgilendiler.

Cons:

Odalar çok küçüktü. Rahat hareket etme olanağı kısıtlıydı. Kahvaltı biraz daha turistlere yönelik düşünülebilir.

2026-10-17 • via Nuitee
J
John • solo_traveller • au
10
2026-10-16 • via Nuitee
L
Laura • couple • au
7
Pros:

Fantastic location, super clean and very friendly staff!

Cons:

Lumpy mattress and window wouldn’t close properly so was noisy at nighttime from concerts/events near the hotel!

2026-10-16 • via Nuitee
A
Amila • extended_group • ba
10
Pros:

Location is perfect!

Cons:

All was great

2026-10-16 • via Nuitee
T
TERUHIKO • couple • jp
10
最高！
Pros:

快適！

Cons:

宿泊客だけでなく
予約者と決済者の名義も
チェックイン時に検索で
抽出できないと困惑する！

2026-10-16 • via Nuitee
Y
Yap • couple • my
8
Pros:

The cleanliness in the room (bed & toilet) can be better! Location is 100% perfect.

2026-10-16 • via Nuitee
R
Rinaldo • couple • au
9
2026-10-16 • via Nuitee
M
Mário • couple • br
10
Pros:

Acomodação é honesta e nos padrões japoneses. Para brasileiros, o quarto é pequeno. Mas é limpo e prático. O café da manhã é espetacular e os funcionários muito educados e prestativos. A localização é excepcional!

Cons:

Apenas as dimensões.

2026-10-16 • via Nuitee
J
Jason • couple • au
10
2026-10-16 • via Nuitee
A
Arnold • family_with_children • de
7
Pros:

Lage

Cons:

Sehr sehr laut

2026-10-16 • via Nuitee
E
Ed Kinsella • solo_traveller • gb
8
Pros:

Good location if you're looking to be in the downtown bustle of Shinjuku. It's only a short walk to the main station, from which you can get around Tokyo easily. The rooms are quite small, but I find that cosy and if you manage your luggage and use the space under the bed it's fine, especially for the price and location.

2026-10-16 • via Nuitee
R
Ricardo • solo_traveller • es
7
For long stays but don’t forget rooms are small in Japan
Pros:

Ubicacion
Spa

Cons:

Mattress need to be replaced, too soft and sinky

2026-10-15 • via Nuitee
F
Finney • solo_traveller • au
8
2026-10-15 • via Nuitee
U
Uthaya • solo_traveller • sg
3
Stay for location
Pros:

Location

Cons:

Toilet wasn't cleaned when I came. It was disgusting. Rooms smell stuffy

2026-10-15 • via Nuitee
S
Sahar • couple • nl
10
2026-10-15 • via Nuitee